Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10748138August 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748038August 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS)HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747852August 11, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER BECAME INOPERABLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SPEEDOMETER AND REAR CENTER DIFFERENTIAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE SPEEDOMETER SENSOR WAS REPLACED SIX TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746786August 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746498August 5, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745694August 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745562August 1, 2015
UNKNOWN OR OTHER
RECEIVED NOTICE ABOUT R06, WHICH IS A RECALL FIXING THE ORIGINAL RECALL FOR THIS ISSUE WITH THE AIRBAG AND RESTRAINT SYSTEM. I RECEIVED THIS NOTICE IN FEBRUARY 2015, ALMOST 6 MONTHS AGO, AND NO REMEDY IS AVAILABLE YET. I FEEL THIS IS AN EXCESSIVE AMOUNT OF TIME, AND SHOULD'VE HAD A SOLUTION BY NOW, OR AT THE VERY LEAST JEEP CONTACTING ME AGAIN, AND SAYING "I KNOW WE HAVE NOT RESOLVED THE OUTSTANDING RECALL, AND WE APOLOGIZE HOWEVER WE ARE WORKING ON THE SITUATION". IF THIS WAS DONE, AT LEAST I'D KNOW THERE STILL TRYING TO DO SOMETHING TO RESOLVE IT, INSTEAD OF GETTING THE RUN AROUND WHEN CALLING THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745249July 31, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744910July 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT ABLE TO RESTART AND SMOKE STARTED EMITTING PROFUSELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211,050. UPDATED 09/21/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744623July 29, 2015
UNKNOWN OR OTHER
UNABLE TO COMPLETE RECALL, INCLUDING M35 ORC FILTER CIRCUT, N46 TRAILER HITCH, AND R06 ORC MODULE, DUE TO "EXCESSIVE CORROSION", ON 7/22/2015 AT VICTORY DEALERSHIP IN ROME, N.Y. THEY SUGGESTED I BRING MY JEEP TO A FABRICATION SHOP TO REPAIR, WHICH I DID TODAY, 7/29/2015. CNY PRECISION WELDING AND CUSTOM FABRICATION, LOCATED IN ROME, N.Y., REPAIRED THE VEHICLE FOR $350, BUT THEY WONDERED WHY THE HITCH COULDN'T HAVE BEEN INSTALLED PREVIOUSLY. I WILL BRING THE JEEP BACK TO VICTORY AS SOON AS I CAN GET ANOTHER APPOINTMENT. MY COMPLAINT IS THAT I AM A SINGLE MOM WITH NO SAFE CAR TO DRIVE! WHY COULDN'T THEY FIX THE OTHER RECALL ISSUES? THEY DON'T EVEN HAVE THE PARTS FOR THE AIRBAG ISSUE YET. WHAT IS REALLY UPSETTING IS A QUOTE I FOUND FROM THE NEW YORK TIMES, "BUT UNDER FEDERAL REGULATIONS, AUTOMAKERS UNDERTAKING A RECALL CANNOT OPT TO REPAIR SOME OF THE AFFECTED VEHICLES AND NOT OTHERS, SAID ALLAN KAM, WHO WORKED FOR THE HIGHWAY SAFETY AGENCY FROM 1975 TO 2000. THEY CAN'T BE SELECTIVE AND SAY, "IF THEY ARE RUSTY, THEY DON'T GET THE REMEDY," MR. KAM SAID IN A TELEPHONE INTERVIEW, "IF YOU CAN'T REPAIR IT, YOU REPLACE IT OR BUY IT BACK." IS ANY PART OF THE PREVIOUS QUOTE TRUE? I REALLY NEED TO GET SOME CLEAR DIRECTION FROM THE FIAT CHRYSLER COMPANY BEFORE I BORROW MORE MONEY TO FIX AN UNFIXABLE CAR. I CAN'T AFFORD THIS MESS. I'M TAKING AN EMOTIONAL BEATING HERE. I DON'T EVEN WANT MY CHILD IN A CAR THAT CAN HAVE AN AIRBAG GO OFF AT ANY TIME OR AA GAS TANK EXPLODE! THIS IS JUST TERRIFYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744225July 28, 2015
STEERING
I WAS ON MY WAY HOME WHEN IT BECAME VERY HARD TO STEER THE VEHICLE WHICH RESULTED IN A ACCIDENT,ALSO THE AIRBAG NEVER DEPLOYED. THE INSURANCE COMPANY DID IN FACT TOTAL THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10744460July 28, 2015
AIR BAGS
DRIVING AT ABOUT 45 MPH AND THE AIR BAG LIGHT CAME ON AND STAYED ON, NOW I AM WORRIED AS TO WEATHER OR NOT THE AIR BAG SYSTEM IS SAFE OR IF THEY EVEN WORK,,THERE IS A RECALL ON MY JEEP FOR THIS PROBLEM,, BUT THEY DO NOT HAVE THE MODULE MANUFACTURED YET. GUESS I WILL GO TO JEEP GARAGE TOMORROW TO SEE WHAT THEY SAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736208July 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 94,109. THE VIN WAS NOT PROVIDED. MA 10/5 UPDATED 12/06/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735299July 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PRODUCE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734633July 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS UNABLE TO RECEIVE THE RECALL REPAIR PART WITHIN A REASONABLE TIMEFRAME. THE CONTACT STATED THAT THERE WAS A FAILED INSPECTION DUE TO THE AIR BAG WARNING LAMP REMAINING ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR MORE THAN TWO DAYS AND THEY INDICATED THAT THE PARTS WERE NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE DEALER DIAGNOSED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE A REMEDY TO REPAIR THE VEHICLE AND HAD LESS THAN SEVEN DAYS TO PASS THE VEHICLE INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 111,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734624July 16, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION LOCKED AND CAUSED ENGINE FAILURE. THE CONTACT HAD A REPAIR SHOP REPLACE THE TRANSMISSION AND THE ENGINE. THE DEALER STATED THEN THAT THE RECALL REPAIRS WERE NOT ABE TO BE COMPLETED BECAUSE THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS). THE CONTACT WENT TO A SECOND DEALER AND THEY ALSO WERE NOT ABLE TO SUPPLY THE PART FOR THE THREE RECALL REPAIRS. WHILE PARKING IN THE GARAGE, THE DRIVER SIDE AIR BAG EXPLODED WITHOUT WARNING BEFORE THE CONTACT OPENED THE DOOR TO EXIT THE VEHICLE. THE CONTACT PUT BOTH ARMS UP AND THE FORCE OF THE AIR BAG IMPACTED THE CONTACT'S ARMS WITH BURNS AND PAINS IN THE SHOULDERS. THE CONTACT RECEIVED MEDICAL ATTENTION DUE TO THE MINOR INJURIES FROM THE DRIVER SIDE AIR BAG DEPLOYMENT. THE CONTACT ALSO NOTICED THAT THERE WAS A WHITE SMOKE SUBSTANCE THAT EMITTED FROM THE VEHICLE. AN INDEPENDENT INVESTIGATOR WAS SENT TO INVESTIGATE THE AIR BAG FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR LONGER THAN A MONTH DUE TO THE FACT THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE FOR SEVERAL MONTHS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WAS STILL WAITING ON INSTRUCTIONS FROM THE MANUFACTURER ON A REMEDY TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10734275July 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/1 UPDATED 12/28/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734322July 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT THEN ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND THE INTERIM REPAIR WAS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734003July 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY AND THE WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE FACE, ARMS, HANDS, AND NECK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NOTIFIED THE CONTACT THAT AN INVESTIGATOR WOULD BE SENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10733723July 13, 2015
STEERING
THIS CAR LEAKS POWER STEERING FLUID. MANY SIMILAR JEEP 2002 AND 2003 HAVE THIS PROBLEM. THIS CAR HAS ONLY 50000 MILES. THE DEALER WANTS TO REPLACE THE ENTIRE STEERING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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