Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10743358July 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAG INFLATER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO ADDRESS THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735706July 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/25 UPDATED 10/06/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734959July 18, 2015
AIR BAGS
ON JULY 15, 2015 I WAS TRAVELING ON A 4 LANE ROAD, IN TOWN AT APPROXIMATELY 35 MPH WHEN THE AIRBAGS IN MY 2002 JEEP LIBERTY SPONTANEOUSLY DEPLOYED. THE ROAD WAS SMOOTH, I HADN'T HIT MY BRAKES, OR STRUCK ANYTHING WHEN THEY DEPLOYED. FORTUNATELY THERE WAS A COUNTY DEPUTY SHERIFF 2 VEHICLES BEHIND MY WHO STOPPED TO OFFER ASSISTANCE AND CALL EMS. MY INJURIES WERE MINOR. BRUISING FROM MY ELBOW TO MY WRIST ALONG WITH CUTS AND SCRAPES ON MY RIGHT ARM. I WENT TO THE ER FOR AN X-RAY BECAUSE OF THE IMMEDIATE SWELLING AND THE EMT WHO ARRIVED AT THE SCENE RECOMMENDED IT TO RULE OUT A BROKEN ARM. I CONTACTED CHRYSLER, WHO INFORMED ME THAT MY JEEP WAS PART OF THE #R06 RECALL WHICH INVOLVED THE RANDOM DEPLOYMENT OF AIRBAGS, AND WHILE THEY CAN REPAIR MY AIRBAGS AND DASH, THEY CAN'T FIX THE MODULE THAT ACTUALLY CAUSED MY AIRBAGS TO DEPLOY. THOSE PARTS ARE NOT AVAILABLE AT THIS TIME. IN OTHER WORDS, MY NEW AIRBAGS COULD DEPLOY AGAIN WITHOUT WARNING. I RECEIVED A RECALL LETTER REGARDING THIS PROBLEM MONTHS AGO AND WAS TOLD AT THE TIME THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE PROBLEM. I NO LONGER FEEL SAFE IN MY JEEP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10734652July 16, 2015
STEERING
SPEEDOMETER QUIT WORKING, UPON SLOWING DOWN THE VEHICLE STALLED AND I LOST POWER STEERING AND BRAKING BECAME DIFFICULT. I HAD TO PULL TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. I HAD TO DRIVE WITH MY FOOT ON THE BRAKE AND THROTTLE AT THE SAME TIME TO PREVENT STALLING. THE PROBLEM WAS WITH THE REAR SPEED SENSOR ON THE REAR DIFFERENTIAL. THIS IS THE 3RD TIME I HAVE HAD THIS PROBLEM. HAVING TO DRIVE THE VEHICLE IN THE MANOR DESCRIBED HAS CAUSED THE GEARS TO BREAK IN THE REAR DIFFERENTIAL, WHICH I HAD TO REPLACE AND HAS CAUSED EXCESSIVE BREAK PAD AND BRAKE ROTOR WEAR. THIS PROBLEM CAUSES A VERY UNSAFE CONDITION WHICH SHOULD BE ADDRESSED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734503July 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FORE REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734585July 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN TURNING THE IGNITION TO THE ON MODE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734060July 14, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THERE WAS A WAITING LIST; HOWEVER, THE CONTACT HAS BEEN WAITING FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733321July 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 154046000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR; HOWEVER, THE DEALER STATED THAT THE PART WAS FAULTY AND WOULD NOTIFY THE CONTACT WHEN THE PART WAS AVAILABLE. THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS NOT MADE AVAILABLE IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733338July 10, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER PLACED THE CONTACT ON A WAITING LIST SEVERAL MONTHS AGO AND HAD NOT HEARD ANYTHING. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DELIVER THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732571July 7, 2015
AIR BAGS
I WAS DRIVING AND MY AIRBAG LIGHT CAME ON. IT'S WENT OFF AND CAME BACK ON MULTIPLE TIMES. IS IT POSSIBLE MY AIRBAG DEPLOY WHILE DRIVING? KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732481July 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732149July 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. MA 09/25
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732227July 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731780July 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731429July 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730916June 29, 2015
STRUCTURE, AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED IN WARM WEATHER, THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS EACH TIME THE VEHICLE WAS STARTED IN WARM WEATHER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V5270000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730087June 24, 2015
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE LOWER BALL JOINTS FRACTURED AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE THE LOWER BALL JOINTS WERE REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING KNOCKERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726238June 19, 2015
FUEL SYSTEM, GASOLINE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER ALSO STATED THE PARTS WERE NOT AVAILABLE FOR THE AIR BAG RECALL. UPDATED 12/15/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726249June 19, 2015
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS PULLING OUT OF MY DRIVEWAY AND THE CAR JUST SHUT COMPLETELY OFF AND I WAS STUCK IN THE MIDDLE OF THE ROAD. ABOUT 10 MINS LATER, IT STARTED BACK UP AGAIN AND DROVE NORMALLY. THIS IS NOT SAFE AT ALL AND IF I WAS DRIVING ON THE ROAD, I COULD HAVE DIED. I'M SCARED TO DRIVE THIS CAR NOW AND I CAN'T AFFORD TO GO TO A MECHANIC AND PAY THOUSANDS OF DOLLARS. FROM LOOKING ONLINE, THIS IS A RECURRING PROBLEM WITH THIS CAR. THERE SHOULD BE A RECALL ON THIS ISSUE. SOMEONE CAN REALLY LOSE THEIR LIFE OVER THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725887June 18, 2015
FUEL/PROPULSION SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty