Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10668368December 26, 2014
SEAT BELTS
SEAT BELT ON DRIVER SIDE WILL NOT LOCK ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662629December 7, 2014
SUSPENSION, STRUCTURE
ALL PROBLEMS HAPPENED ON CITY STREETS NO MORE THAN 15/20 MILES PER HOUR, I CANNOT IMAGINE WHAT WOULD'VE HAPPENED ON THE FREEWAY. 1) SINCE OCTOBER (DO NOT RECALL DATE) THE FISHTAILING HAS HAPPENED 2 TIMES LIKE IT WAS ON ICE. 2) ONCE SLID TO THE LEFT ALMOST 1/2 CIRCLE; 3) SPINNING AND NOT ADVANCING/GOING FORWARD HAS HAPPENED MANY TIMES EVEN BEFORE THE FIRST FISHTAILING INCIDENT (FOR A FEW YEARS NOW) AND IT HAPPENS GOING UP A HILL OR WHEN TRYING TO GO FORWARD AFTER STOPPING ON STOP/LIGHT, THE TIRES SPINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662124December 4, 2014
ENGINE, FUEL/PROPULSION SYSTEM
CAR SMOKES AND SMOKE COMES INSIDE THE CAR. IT IS EXTREMELY NOTICEABLE WHEN IT IS SITTING STILL CAR FILLED UP WITH SMOKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661653December 2, 2014
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE WINDOW FELL DOWN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WINDOW REGULATOR FAILED. THE FAILURE RECURRED ON THE REAR DRIVER SIDE WINDOW AND THE FRONT PASSENGER SIDE WINDOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660761November 25, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
RECENTLY I HEARD ON THE NEWS THAT ONLY 3% OF RECALLS HAVE BEEN REPAIRED. FYI. ON 10/22/ 14 I CALLED SEA VIEW JEEP IN OCEAN, NJ FOR RECALL REPAIR. I WAS TOLD SINCE I DIDN'T BUY MY JEEP FROM THEM I WOULD BE PUT ON A LIST AS THEY WERE DOING REPAIRS THEIR CUSTOMERS FIRST. THINKING, I CALLED CHRYSLER CORP.ON 10/23/14 AND SPOKE WITH [XXX] WHO MADE A 3 WAY CALL TO SEA VIEW AND CONFIRMED MY CONVERSATION THAT I WOULD HAVE TO BE PUT ON A LIST. [XXX], FROM CHRYSLER CORP, SET UP AN APPOINT WITH ANOTHER DEALER WHO ACCOMMODATED ME VERY WELL. STILL BEING ON SEA VIEW LIST SINCE 10/22/14, I STILL HAVE NOT BEEN CALLED. I BEING A SENIOR CITIZEN LIVING ON SOCIAL SECURITY AND A VERY SMALL PENSION, BRING THIS INCIDENT TO YOUR ATTENTION IN THE EVENT THERE IS A WHISTLE BLOWER REWARD DUE ME OR AT LEAST A REWARD FROM CHRYSLER CORPORATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR...UPDATED 05/14/15 *BF UPDATED 10/22/15.*JB UPDATED 9/7/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660765November 25, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659959November 21, 2014
FUEL/PROPULSION SYSTEM
THE GAS CONSISTENTLY OVERFLOWS IN THIS VEHICLE WHEN FILLING UP THE TANK. IT'S LIKE THERE IS NO SAFETY STOP TO KEEP THE GAS FROM FILLING. IT ENDS UP GUSHING ALL OVER THE SIDE OF THE VEHICLE AND THE GROUND WHEN I TRY TO FILL UP THE TANK. I NEVER LET THE TANK FILL AUTOMATICALLY AT THE PUMP. I WATCH THE GALLONS METER AS I'M PUMPING THE GAS TO ESTIMATE WHEN TO STOP PUMPING GAS BUT IT IS STILL VERY UNPREDICTABLE. EVEN THE INTERIOR OF THE VEHICLE SMELLS LIKE GASOLINE WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659836November 20, 2014
SERVICE BRAKES
THE BRAKES LOCKED UP AND SMOKING VERY HEAVILY WHEN I GOT HOME. THE VEHICLE IS PARKED NOW AS I AM AFRAID TO DRIVE IT AND CANNOT AFFORD TO FIX IT. THE DISTANCE FROM WHEN THE BRAKES LOCKED UP TO MY HOUSE IS 1 (ONE) MILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659363November 19, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658744November 17, 2014
FUEL/PROPULSION SYSTEM
CHRYSLER HAD A RECALL ON THIS JEEP OVER FUEL TANK FIRES, I TOOK THE CAR TO A LOCAL JEEP DEALER TWICE (JEEP CHRYSLER DODGE CITY, 631 WEST PUTNAM AVE, GREENWICH, CT 06830 ON OCT 25TH AND NOV 17TH) (I MADE APPOINTMENT AT LEAST TWO WEEKS EARLIER IN BOTH TIMES), BUT WERE TOLD THERE ARE NO PARTS AVAILABLE FOR THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654332November 12, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653821November 10, 2014
SUSPENSION, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT LOWER BALL JOINT FRACTURED AND AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653423November 7, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE INSTALLING AN OEM TOWING HITCH, AS DIRECTED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AN UNKNOWN COMPONENT CONNECTED TO THE TOWING ASSEMBLY BECAME FRACTURED AND PREVENTED THE RECALL REPAIR FROM BEING ABLE TO BE PERFORMED SUCCESSFULLY. THE MANUFACTURER AND THE ENGINEERING DEPARTMENT WERE CONTACTED AND ADVISED THAT IT WAS POSSIBLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 107,801.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653105November 6, 2014
FUEL SYSTEM, GASOLINE
MY VEHICLE IS UNDER SAFETY RECALL. I CONTACTED WALSER JEEP BACK AROUND APRIL / MAY? SET UP APPOINTMENT FOR ME TO BRING IN TO FIX BUT WHEN I GOT THERE THEY DID NOT HAVE ANY REPLACEMENT PARTS. THEY TOLD ME THEY WOULD CALL ME WHEN THEY ARRIVE. I WAITED APPROX. 1 MONTH AND CALLED THEM THEY SAID CHRYSLER WOULD GET BACK TO ME WHEN PARTS WERE READY. I HAVE NOT HEARD FROM ANYONE SINCE THEN AND JUST RECEIVED ANOTHER RECALL NOTICE FOR THE SAME REPAIR. WALSER JEEP IN ST. LOUIS PARK, MN DOES NOT HAVE ANY PARTS AND CAN NOT FIX MY VEHICLE I DO NOT KNOW WHERE TO GO NEXT. RECALL NOTIFICATION CODE: N46. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652989November 6, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652998November 6, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FIRST INCIDENT, I GOT INTO MY CAR AND THE FRONT PASSENGER WINDOW WAS DOWN. I TRIED TO LET IT BACK UP WITHOUT SUCCESS. I TOOK IT TO THE SHOP AND HAD IT REPLACED. A WEEK LATER THAT I WAS DRIVING, AND STARTED TO HEAR AIR AROUND ME, AND NOTICED MY FRONT DRIVERS WINDOW WAS SLOWING DROPPING INTO THE DOOR. I HAD THAT FIXED AND A FEW MONTHS LATER IT DROPPED AGAIN. I HAD IT FIXED BY MEANS OF HAVING A 2 BY 4 PLACED UNDER THE WINDOW BECAUSE I COULD NOT AFFORD A SHOP. NOW, BACK HERE AT THE END OF OCTOBER, MY BACK PASSENGER WINDOW HAS DROPPED IN AND I NOW HAVE IT BOARDED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652757November 5, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652147November 3, 2014
SUSPENSION
TWO OCCUPANTS IN CAR DRIVING 2004 LIBERTY LIMITED ON CITY STREET, HEARD LOUD POPPING NOISE AND REAR OF CAR BEGAN FISHTAILING UNCONTROLLABLY LIKE IT WAS ON ICE. PULLED CAR OFF OF ROAD AND CAR WAS TOWED TO INDEPENDENT DEALER. INSPECTION BY MECHANIC REVEALED THAT LEFT REAR CONTROL ARM HAD SNAPPED COMPLETELY THROUGH DUE TO CORROSION AND RIGHT REAR CONTROL ARM WAS ALMOST CORRODED THROUGH. PICTURES SHOW THAT THE PART THE CONTROL ARM IS ATTACHED TO HAS LITTLE OR NO CORROSION. WIFE CONTACTED CHRYSLER RECALL CENTER. REPRESENTATIVE STATED THAT VIRGINIA IS NOT INCLUDED IN THE RECALL FOR THIS FAILURE. WASHINGTON, DC AND WEST VIRGINIA ARE INCLUDED IN THE RECALL. WASHINGTON DC IS ONLY 15 MILES FROM WHERE THE CAR IS KEPT IN VIRGINIA. THIS DOES NOT MAKE SENSE THAT VIRGINIA IS NOT INCLUDED IN THE RECALL. CONTACTED CHRYSLER RECALL CENTER AGAIN AND THEY WILL BE SENDING AN INSPECTOR OUT TO EXAMINE THE FAILURE. RECALL REPRESENTATIVE SEEMED VERY CONCERNED THAT NO ONE WAS INJURED. THERE WAS NO WARNING OR DIFFICULTY IN HANDLING BEFORE THIS FAILURE OCCURRED. MOST CERTAINLY WOULD HAVE BEEN A DIFFERENT OUTCOME AT BELTWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652153November 3, 2014
FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), NHTSA CAMPAIGN NUMBER: 12E047000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE MANUFACTURER WAS NOT RELEASING THE RECALL PART TO THE DEALERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650185October 29, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO NHTSA RECALL AND LACK OF PARTS. 13V252000.* LD THE CONSUMER STATED IT HAS BEEN MORE THAN SIX MONTHS, SINCE THE RECALL WAS ANNOUNCED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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