Jeep Liberty Complaints (2003)
1,352 consumer complaints on file.
- #10816856December 29, 2015STEERING
I WANT MY CAR INCLUDED IN RECALL J17. MY CAR SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL "CHRYSLER RECALL NO. J17", CAMPAIGN # 09V119000 . I HAVE VERIFIED WITH CHRYSLER THAT MY CAR WAS BOTH BUILT AND SOLD IN ILLINOIS, AND THEREFORE IN THE TARGET RECALL POPULATION. SEE FOLLOWING EXCERPT FROM RECALL TEXT: CHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA. THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH COULD LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10816277December 26, 2015UNKNOWN OR OTHER
MY 2003 JEEP LIBERTY HAS BEEN SHUTTING OFF WHILE I AM DRIVING IT. THIS PROBLEM HAS BEEN ON GOING FOR ABOUT 4 MONTHS NOW AND I HAVE TAKEN IT IN TO FIX IT MULTIPLE TIMES. I ALMOST GOT INTO A VERY BAD CRASH RECENTLY BECAUSE OF THE ISSUE AND AS A 19 YEAR OLD GIRL ITS A VERY SCARY ISSUE TO BE DEALING WITH. I HAVE PUT IN $400 FOR NEW SPARK PLUGS WHICH DIDN'T' EVEN FIX THE PROBLEM AS WELL AS NEW TIRES AND BRAKES. THIS LITTLE CAR PROBLEM IS TAKEN A TOLL ON MY WHOLE LIFE. I DID SOME RESEARCH AND FOUND I AM NOT THE ONLY ONE YET STILL NO ANSWERS. WHAT HAPPENS WHILE IM DRIVING USUALLY IF IM BRAKING AND OR TURNING MY CAR WILL SHUT OFF THE OIL LIGHT WILL TURN ON FOR A SECOND AND BEEP AND THEN IF I WANT IT TO KEEP GOING I HAVE TO TURN THE KEY AGAIN AND IT WILL START BUT THIS IS NO LONGER OKAY AND THE PROBLEM SHOULD BE KNOWN TO JEEP OWNERS OR FUTURE BUYERS ESPECIALLY OF MY MODEL. PLEASE TAKE MY COMPLAINT IN CONSIDERATION AND LET ME KNOW IF ANYONE HAS ANY ANSWERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10811177December 18, 2015AIR BAGS, FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ THE CONSUMER STATED THE AIR BAG RECALL, WAS RECTIFIED. HOWEVER, HE WAS NEVER NOTIFIED OF RECALL # 13V252000. UPDATED 06/27/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10810857December 17, 2015AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. .....UPDATED 02/10/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 02/23/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10809730December 11, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER,THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10816103December 7, 2015AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE ISSUES. *SMD THE CONSUMER HAS BEEN TRYING TO GET THE AIR BAG ISSUE RESOLVED FOR OVER A YEAR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10808738December 7, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10808493December 4, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/20/16*LJ THE CONSUMER STATED THE RECALL WORK WAS COMPLETED ON 03/10/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10808042December 2, 2015AIR BAGS
TL* TAKATA AIR BAGS. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10807378November 30, 2015AIR BAGS
AIR BAG LIGHT TURNED ON. AFTER RESTARTING THE CAR IT WILL NOT TURN OFF. I READ A REPORT ABOUT AIR BAGS DEPLOYING DUE TO ELETRICAL SPIKES AND THOUGHT I SHOULD REPORT MY ISSUE. MY CAR WAS PARKED WHEN IT STARTED AND CONTINUED WHEN I WAS DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10807441November 30, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10807049November 24, 2015AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10806517November 24, 2015SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. A TECHNICIAN WAS CONTACTED WHICH ADVISED THE CONTACT TO REVERSE THE VEHICLE HOWEVER, THE FRONT PASSENGER TIRE DETACHED FROM THE VEHICLE. THE TECHNICIAN NOTICED THE LOWER BALL JOINT WAS FRACTURED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10806191November 23, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10795284November 22, 2015ELECTRICAL SYSTEM, ENGINE
ENGINE FAILURE..ENGINE WILL NOT RUN.AN ELECTRICAL OVERLOAD CAUSES MAIN FUSES TO BLOW.THE JEEP HAS BEEN WITH A JEEP DEALER FOR THIRTY DAYS..WITH NO SOLUTION IN SIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10794586November 18, 2015VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL POP SOUND EMITTED FROM THE VEHICLE AS THE REAR DRIVER SIDE WINDOW FELL INTO THE DOOR WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WINDOW MOTOR REGULATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10790608November 16, 2015AIR BAGS
TAKATA RECALL--TOOK VEHICLE TO DEALER IN REGARDS TO AIRBAG RECALL. WAS TOLD "PARTS ARE UNAVAILABLE TO FIX THIS ISSUE", BUT IT WAS "SAFE TO DRIVE" AS LONG AS THE AIRBAG INDICATOR LIGHT DID NOT REMAIN ON FULL TIME. ON THE WAY HOME FROM THE DEALER, THE INDICATOR DID INDEED COME ON & NOT GO OFF. IN RESEARCHING THIS ONLINE, I SEE "PARTS WILL NOT BE AVAILABLE UNTIL LATE 2016!" I HAVE CALLED CHRYSLER ABOUT BEING UNABLE TO DRIVE MY VEHICLE & WAS BASICALLY BRUSHED OFF. THE ONE PERSON WHO WAS TRYING TO HELP US, HAD US ON HOLD SO LONG CALLING AROUND THAT THEIR SYSTEM HUNG UP THE PHONE. I CAN NOT SIT ON A CAR FOR A YEAR, UNABLE TO DRIVE IT, HAVING TO RELY ON ONE VEHICLE FOR OUR FAMILY, AND NOT HAVE ANY RECOURSE OR COMPENSATION TO OFFSET OUR TIME & FRUSTRATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10789147November 9, 2015UNKNOWN OR OTHER
I HAVE REPAIRED MY ELECTRIC WINDOWS TWICE, DRIVER SIDE, REAR PASSENGER SIDE AND NOW FRONT PASSENGER SIDE. THIS HAS COST ME SEVERAL HUNDRED DOLLARS FOR TWO REGULATORS AND NOW I CAN'T FIX THE RECENT PASSENGER WINDOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10789241November 9, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER SIDE AIR BAG UNEXPECTEDLY DEPLOYED. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THEN DROVE HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), BUT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10789388November 9, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0