Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10712880April 25, 2015
SEAT BELTS
THE DRIVER SIDE SEAT BELT BUCKLE RED LATCH STUCK IN OPEN POSITION, UNABLE TO BUCKLE SEAT BELT DUE TO UNSAFE QUALITY OF MECHANISMS. SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706581April 20, 2015
SUSPENSION, WHEELS, STEERING
VEHICLE VIBRATES AT ANY SPEED AND WORSENS UPON BRAKING. HAVE HAD ALIGNMENT DONE 3 TIMES AND ALIGNMENT KEEPS FAILING. TIRES ARE ALL NEW. HAVE HAD THE CAMBER AND CASTERS REPLACED IN FRONT, DID NOT HELP VIBRATION. BRAKES HAVE BEEN REPLACED, VIBRATION PERSISTS. VIBRATION IS SO POWERFUL UPON BRAKING THAT STERRING WHEEL BOUNCES OUT OF MY HANDS. THE VIBRATION WHEN DRIVING SOUNDS LIKE I HAVE A FLAT TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706625April 20, 2015
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVING DOWN THE ROAD WINDOW FELL DOWN INTO THE DOOR AND THE WINDOW WAS CLOSED AND I JUST FEEL DOWN. VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10705611April 14, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... UPDATED 06-02-15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 7/2/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705411April 13, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT 55 MPH, THE BRAKES SEIZED WITHOUT WARNING. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705434April 13, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT A WHITE CLOUDY SMOKE EMITTED FROM THE FRONT OF THE VEHICLE AND INTO THE INNER COMPARTMENT. THE CONTACT NOTICED SPARKS AND PULLED OVER TO THE SIDE OF THE ROAD AS A FIRE ERUPTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) YEARS AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. MA 10/25/15
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10705279April 13, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704666April 9, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704680April 9, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/20/15 *BF THE VEHICLE WAS REPAIRED ON 4/27/2015. UPDATED 7/6/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703477April 3, 2015
STRUCTURE:BODY
WE RECEIVED A RECALL FOR OUR 2004 JEEP LIBERTY. IT IS A SAFELY ISSUE WHERE THESE VEHICLES OFTEN IGNITE WHEN REAR-ENDED. WE HAVE BEEN CONTACTING THE DEALERSHIP SINCE LAST AUGUST AND THEY CLAIM NOT TO HAVE THE PARTS. WE HAVE NOTES ON THE NUMBER OF TIMES CALLED AND THEIR VARIOUS VAGUE RESPONSES. I DON'T KNOW IF IT IS JEEPS SHORTCOMINGS OR THE DEALERSHIP, BUT THEY ARE EACH BLAMING ONE ANOTHER. MEANWHILE WE ARE DRIVING AN UNSAFE VEHICLE. IS THERE ANYTHING ELSE WE CAN DO? THIS SEEMS TO BE QUITE A LONG RESPONSE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703419April 2, 2015
TRAILER HITCHES
THERE WAS NOT AN ACCIDENT. I'M JUST HAVING A VERY HARD (IMPOSSIBLE) TIME GETTING ANY JEEP DEALER TO PERFORM THE SAFETY RECALL N46 (INSTALLING TRAILER HITCH ON THE BACK OF JEEP TO PREVENT FIRES/EXPLOSIONS IN A COLLISION). EVERY JEEP DEALER KEEPS TELLING ME THE PARTS ON NATIONAL BACKORDER AND THERE IS NOTHING THEY CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694920March 17, 2015
SUSPENSION
PASSENGER SIDE REAR LOWER CONTROL ARM RUSTED THROUGH AND BROKE IN HALF. JEEP ALMOST LOST CONTROL AND STARTED TO SWAY IN THE REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694436March 16, 2015
FUEL/PROPULSION SYSTEM
CHRYSLER SENT ME A LETTER INFORMING ME OF RECALL N46. I AM SEEKING REIMBURSEMENT FOR AN OEM HITCH THAT I HAD INSTALLED PRIOR TO THE RECALL. I HAVE SPOKEN TO CHRYSLER MANY TIMES OVER THE LAST 2 YEARS AND FOLLOWED THEIR INSTRUCTIONS FOR INSPECTION AND SUBMISSION OF DOCUMENTATION FOR THE OEM HITCH. I HAVE A CASE # FROM CHRYSLER. DESPITE REPEATED PROMISES TO CALL ME AND /OR PROCESS THE REFUND, I HAVE HAD NO CONTACT FROM CHRYSLER. MY LATEST ATTEMPT TO CONTACT THEM WAS 1/20/15, AT WHICH POINT I WAS TOLD I WOULD BE CONTACTED WITHIN A WEEK. WHAT DO I HAVE TO DO TO GET THE REFUND? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693334March 10, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM
REAR DRIVER SIDE PASSENGER WINDOW LITERALLY FELL INTO THE DOOR FOR NO APPARENT REASON. THE WINDOW NOW HAS TO BE TAPED UP CONTINUOUSLY AND THE WINDOW FALLING DOWN CAN BE A HAZARD AND DANGEROUS OF KIDS IN THE BACK. NOT TO MENTION THIS IS A VERY LARGE AND COMMON PROBLEM WITH THIS MODEL. JEEP/CHRYSLER NEEDS TO RECALL THIS DEFECT IN WORKMANSHIP AND PARTS A TO MAKE SURE THE WINDOWS JUST DON'T FALL DOWN INTO THE DOOR. THIS IS NOT A RESULT OF ABUSE JUST LOUSY PARTS AND DESIGN AND WORKMANSHIP. ITS DANGEROUS AND NEEDS TO BE RECALLED. GOOGLE THE PROBLEM AND SEE HOW MANY THOUSANDS HAVE COMPLAINED. THEN THINK ABOUT THOSE THAT HAVE NOT COMPLAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693404March 10, 2015
FUEL/PROPULSION SYSTEM
I JUST PURCHASED THIS VEHICLE AND WAS NOTIFIED BY A FRIEND WHO OWNS AN IDENTICAL VEHICLE THAT A RECALL HAD BEEN IN FORCE FOR A POTENTIAL FUEL LEAK PROBLEM. I CHECKED AND THE VEHICLE HAS NO REMEDY FOR THIS SCENARIO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693034March 9, 2015
SUSPENSION
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO WOBBLE AND VIBRATE. THE CONTACT INDICATED THAT WHEN REDUCING THE VEHICLE SPEED, THE WOBBLING AND VIBRATION INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR LOWER CONTROL ARM, BALL JOINTS AND BUSHINGS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 219,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671071March 9, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO TRAILER HITCH REIMBURSEMENT. *SMD THE CONSUMER STATED HE HAS BEEN WAITING OVER A YEAR, FOR REIMBURSEMENT. RECALL # 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670053March 6, 2015
STRUCTURE, FUEL SYSTEM, GASOLINE
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO LACK OF PARTS FOR TRAILER HITCH RECALL. (FUEL LEAKAGE). *SMD THE CONSUMER REFERENCED RECALL # 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691243February 28, 2015
SUSPENSION, EXTERIOR LIGHTING
MY BRAKE LIGHTS KEEP BURNING OUT , I HAVE REPLACED THE ENTIRE LIGHT HOUSING ON BOTH SIDES AND NOW THE PASSENGER SIDE BRAKE LIGHT HAS BURNED OUT 3 THREES TIMES AGAIN AND THE SOCKET THAT HOUSES THE LIGHT BULB IS BURNED AGAIN AFTER REPLACING THE ENTIRE UNIT LAST SUMMER.ALSO EPECIALLY WHEN IT IS COLD MY CAR DOESN'T FEEL LIKE IT HAS ANY SUSPENSION , IT MAKES NOISES WHEN EVER I GO OVER A BUMP , I HAVE COMPLAINED ABOUT THIS EVER SINCE I BOUGHT CAR BRAND NEW TO THE DEALER AND THEY TOLD ME NOTHING IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684320February 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A BURNING ODOR INSIDE THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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