Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10759231August 25, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/6. UPDATED 3/28/2016 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750117August 20, 2015
EXTERIOR LIGHTING
HEADLIGHTS SWITCH OFF AND ON BY THEMSELVES. YOU CAN HEAR A CLICK AND THE LOWBEAMS JUST GO OUT. I LIVE IN A RURAL AREA WITH NO STREET LAMPS. I ALMOST HIT A DEER BECAUSE THE HEADLIGHTS WENT OUT. THIS HAPPENS ALL THE TIME AND IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748174August 12, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747145August 8, 2015
STEERING, SUSPENSION, SERVICE BRAKES
HEARD SOME KIND OF POP, THEN SOME GRINDING WHEN HOLDING THE BRAKE DOWN AND TURNING THE WHEEL. TOOK CAR TO MY REGULAR MECHANIC. THEY FOUND ALL 4 BALL JOINTS BOOTS PERFORATED & HANDED ME A RECALL NOTICE FOR LOWER BALL JOINTS ONLY THAT WAS FROM SEPT. 2006. I PURCHASED THE VEHICLE JAN. 2006 & NEVER REC'D THIS RECALL. EVEN WHEN I WENT TO THE DEALER FOR THE FUEL TANK RECALL ON 7/11/15, THEY DIDN'T NOTIFY ME OF IT. I WENT ON MOPAROWNERCONNECT.COM & IT SHOWS THIS RECALL AS REPAIRED, WHICH OBVIOUSLY ISN'T POSSIBLE. ACCORDING TO AUDOMD.COM THERE ARE SEVERAL ISSUES RELATED TO THIS VEHICLE THROUGH DIFFERENT MANUFACTURERS. I HAVE AN APPT. SET UP AT THE DEALER NEXT WEEK & DEPENDING ON WHAT THEY SAY ABOUT FIXING ALL THE BALL JOINTS AND CHECKING FOR OTHER SAFETY CONCERNS, I MAY BE SENDING IN ANOTHER COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746533August 5, 2015
SUSPENSION, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE ENGINE STALLED. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743889July 27, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS IN REVERSE, THE FRONT PASSENGER SIDE TIRE, WHEEL, AND BALL JOINT DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE REAR SUSPENSION WOULD NOT ENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743695July 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT AN UNDETERMINED SPEED, THE ENGINE SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM). THE CONTACT INDICATED THAT THE REMEDY TO INSTALL A TRAILER HITCH WAS INADEQUATE AND WOULD NOT IMPROVE THE SAFETY OF THE VEHICLE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735254July 20, 2015
STEERING, SUSPENSION
WHILE PULLING INTO A PARKING LOT, THE LEFT LOWER BALL JOINT SEPARATED AND DESTROYED ITSELF, THE LEFT UPPER CONTROL ARM,THE LEFT CV JOINT AND THE ALIGNMENT. HAD WE BEEN TRAVELING AT HIGHWAY SPEED WE WOULD HAVE BEEN IN A SEVERE ACCIDENT. THIS PROBLEM WAS COVERED UNDER A PREVIOUS RECALL HOWEVER WE WERE NEVER NOTIFIED OF THIS AT THE TIME WE PURCHASE THE VEHICLE AND WAS TOLD THAT THE RECALL HAS BEEN CLOSED WITH NO RECOURSE FOR REIMBURSEMENT FOR THE REPAIRS DONE AND NO RECOURSE TO HAVE THE OTHER SIDE REPAIRED. UPDATED 11/30/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735290July 20, 2015
FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
14440 NEW FALLS OF NEUSE RD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731288June 30, 2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING 55 MPH, FLAMES EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT WAS ABLE TO COAST OVER TO THE SIDE OF THE HIGHWAY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10726939June 23, 2015
ENGINE
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING 50 MPH, SMOKE AND SPARKS APPEARED FROM THE ENGINE COMPARTMENT. APPROXIMATELY FIVE MINUTES LATER, THE VEHICLE BURST INTO FLAMES. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE CONTACT WAS ABLE TO SAFELY EXIT THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 09/10/15*LJ UPDATED 10/26/2017*CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10726563June 22, 2015
POWER TRAIN, SEAT BELTS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT WOULD NOT RETRACT. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SPRING HARNESS SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/11/15*LJ THE CONSUMER STATED THE SEAT BELT WOULD NO LONGER FASTEN AND THE TRANSMISSION FAILED AT 80,000 MILES. UPDATED 10/13/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725239June 15, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACTED STATED THAT THE REAR PASSENGER WINDOW BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724502June 10, 2015
UNKNOWN OR OTHER
THE REAR WINDOW ON THE DRIVER'S SIDE DROPPED INTO THE DOOR TODAY. I LOOKED IT UP ONLINE AND IT APPEARS TO BE RELATED TO THE WINDOW REGULATOR AND IT IS A COMMONLY REPORTED PROBLEM. IF IT IS SO COMMON, I HAVE TROUBLE BELIEVING THAT THEY WOULDN'T CREATE A RECALL. I GUESS JEEP IS WAITING FOR A LARGE NUMBER OF INJURIES FIRST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722338May 29, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE, TRAILER HITCHES
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND THE DEALER STATED THAT THE FRAME HAD EXTENSIVE RUST AND NEEDED TO BE REPLACED BY THE CONTACT TO RECEIVE THE RECALL REPAIR. THE DEALER REFUSED TO SUPPLY THE OEM TRAILER HITCH UNLESS THE CONTACT REPLACED THE FRAMING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/21/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716296May 13, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714901May 6, 2015
FUEL/PROPULSION SYSTEM
I JUST PURCHASED THE CAR AND FOUND THAT THE CAR HAS AN OUTSTANDING RECALL. IT IS CHRYSLER RECALL #N46 OR NHTSA #13V-252. WHICH IS RELATED TO POTENTIAL FIRE FROM REAR END COLLISION. I JUST CALLED JEEP CHRYSLER AT 5130 NESCONSETT HWY, PORT JEFFERSON STATION, NY 11776. THEY INDICATED TO ME THAT THERE IS A 6 MONTH WAITING PERIOD IN ORDER TO GET THE CAR IN TO FIX THE RECALLED ITEM. I THINK THAT IS AN UNREASONABLE AMOUNT OF TIME TO HAVE TO WAIT TO FIX THIS POTENTIALLY DISASTROUS ISSUE. IS THIS OK? I WOULD LIKE TO BE ABLE TO GET THIS DONE MUCH SOONER AS I FEAR FOR MY FAMILY'S SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715048May 6, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEED O METER COMES ON AND OFF SEVERAL TIMES AND NOW IT IS COMPLETELY BLANK. TOOK IT TO HAVE IT FIXED AT LEAST THREE TIMES, IT WORKED FOR A FE MILES THEN IT WENT OFF AGAIN. THE ENGINE LIGHT COMES ON EACH TIME TO INDICATE SOMETHING IS WRONG. NOW IT HAS STOPPED WORKING OVER SIX MONTHS COSTING ME SEVERAL HUNDRED DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714235May 3, 2015
STEERING
I WAS DRIVING ON HWY 620S APPROXIMATELY 65 MPH AND MY REAR END BEGAN JERKING FROM THE RIGHT TO THE LEFT AND I ALMOST ENDED UP IN THE DITCH AND I WAS VERY SCARED. RECALL L27 WAS ISSUED IN 2012 BUT JEEP WILL NOT HELP ME. I HAVE BEEN CALLING AND FOR MONTHS WITH THIS COMPLAINT AND PROBLEM I HAD BEEN HAVING BUT I WAS TOLD JEEP WOULD ONLY COVER JEEPS THAT RESIDED IN "SALT STATES". I'VE SPOKEN WITH SEVERAL CUSTOMER CARE REP'S WITH JEEP AND ON MAY2ND THAT THERE WAS ACTUALLY 3 STIPULATIONS TO THIS RECALL: 1. I NEEDED TO LIVE IN A SALT STATE 2. THE STATE WHERE MY JEEP WAS BUILT/MADE AT 3. WHAT YEAR MY JEEP WAS. I SPOKE WITH 2 REPRESENTATIVES THAT COULD NOT TELL ME WHAT STATE MY JEEP WAS BUILT/MADE IN WITH MY VIN #. I FOUND THIS STRANGE, THEY SHOULD KNOW THIS INFORMATION. THE 3RD PERSON [XXX] ON MAY 2, 2015 WAS ABLE TO INFORM ME MY JEEP WAS BUILT IN TOLDEO, OHIO AND I WAS REFERRED TO ANOTHER # [XXX]. [XXX] TOLD ME MY VIN# WAS NOT CONSIDERED A "NO OPEN RECALL". I'VE BEEN LAID OFF MY LAST 2 JOBS AND CAN'T AFFORD TO HAVE THIS REPAIRED. I'M SCARED I'M GOING TO LOSE CONTROL OF MY CAR AND END UP KILLED OR KILLING SOMEONE ELSE. PLEASE HELP ME... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713374April 28, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/22/15*CN UPDATED 10/11/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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