Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10852634March 29, 2016
AIR BAGS, SEAT BELTS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG AND SEAT BELT ISSUES AT DEALERSHIP. *SMD THE CONSUMER STATED THE DEALER DID NOT WANT TO GIVE HIM AN APPOINTMENT, BECAUSE THEY NEEDED AUTHORIZATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852225March 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ADDING AIR INTO THE TIRES OF THE VEHICLE, THE DRIVERS SIDE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS INVOLVED IN A MINOR ACCIDENT WHERE THE CONTACT HIT A PATCH OF BLACK ICE, SHORTLY AFTER THE REPAIR AND THE AIR BAG FAILED TO DEPLOY UNTIL RECENTLY. THE CONTACT STATED THAT A POLICE REPORT WAS FILED FOR THE ACCIDENT. THE CONTACT STATED THAT NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10852264March 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851891March 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. AS A RESULT, THE CONTACT SUSTAINED BURNS AND CONTUSIONS ON HER ARMS WHICH REQUIRED MEDICAL ATTENTION. AN INCIDENT REPORT WAS FILED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10851945March 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850882March 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT MENTIONED THAT A WHITE SUBSTANCE AND METAL FRAGMENTS EMITTED FROM THE AIR BAG. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) BUT WAS UNABLE TO OBTAIN THE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846439March 14, 2016
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH IN SNOWY WEATHER, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A BRIDGE ABUTMENT. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A CONCUSSION AND CHEST BRUISES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS TREATED AND RELEASED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,993.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10845497March 10, 2016
FUEL SYSTEM, GASOLINE, AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE AND AIRBAG INADVERTENT DEPLOYMENT RECALL WORK NOT COMPLETE. *SMD THE DEALER INFORMED THE CONSUMER BOTH RECALL WERE COMPLETE. HOWEVER, THE CONSUMER DISCOVERED FROM ANOTHER WEBSITE, THE RECALLS WERE LISTED AS INCOMPLETE. THE SERVICE ADVISOR AT THE DEALER STATED ON THE FUEL RECALL WAS DONE AND IT ONLY REQUIRED AN INSPECTION. IT WAS LATER DISCOVERED, NONE OF THE REPAIRS WERE DONE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840162March 6, 2016
AIR BAGS, SUSPENSION
"TAKATA RECALL I ALSO HAVE BEEN EXPERIENCING BALL JOINT BREAKAGE AND NEED TO KNOW HAS THERE BEEN A RECALL ON MY VEHICLE BECAUSE IT HAS HAPPEN TO ME AS OF TODAY. PLEASE GET BACK TO ME AND I WILL CONTINUE TO RESEARCH MYSELF. I WAS BACKING UP INTO A PARKING SPOT WHEN THE RIGHT LOWER BALL JOINTS BROKE AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839836March 4, 2016
SUSPENSION
THE LOWER BALL JOINT COMPLETLY CAME APART WHILE DRIVING. THIS WAS PREVIOUSLY RECALLED AND FIXED BUT WAS NOT FIXED CORRECTLY. CHRYSLER IS REFUSING TO REPAIR IT. IT COULD HAVE KILLED EVERYONE IN THE VEHICLE IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY. THE LOWER BALL JOINTS ARE STILL A SAFETY ISSUE ON THESE VEHICLES AND THEY SHOULD NOT BE DRIVEN WITH THE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838800February 27, 2016
AIR BAGS
TAKATA RECALL LEWIS CHRYSLER/JEEP OF FAYETTEVILLE, ARKANSAS RETURNED THE JEEP TO ME WITH NO RECEIPT AND SAID THE WORK WAS DONE. THE JEEP WAS SCHEDULED AT 9AM ON FEB.23.. AT 12:30PM THEY CALLED AND SAID IT HAD NOT BEEN STARTED YET. AT 1:30 THEY CALLED SAYING IT WAS DONE. THE GAVE ME THE KEY AND THAT WAS IT. I WENT HOME AND LOOKED AT MY TOYOTA RECEIPT FOR A SIMILAR RECALL. IT WAS VERY DETAILED. I RETURNED THE NEXT MORNING AND ASKED FOR A RECEIPT. THEY GAVE ME ONE WITH NO DETAILS. I SHOWED THE TOYOTA RECEIPT AND ASKED FOR THE SAME INFORMATION. FIRST THEY SAID THAT CHRYSLER/JEEP NEVER GIVES DETAILED RECEIPTS. AFTER I INSISTED, 10 MINUTES PASSED WHILE THEY WERE BACK IN THE OFFICE. THEY CAME OUT AND SAID THE WORK HAD NOT BEEN DONE BECAUSE A SPECIAL PART WAS NEEDED THAT THEY DID NOT HAVE. THEY HAD SENT ME HOME THINKING THE WORK HAD BEEN COMPLETED. IF I HAD NOT RETURNED FOR THE RECEIPT I WOULD HAVE NEVER KNOWN THE DIFFERENCE. THEN AND ONLY THEN DID THE MANAGER APOLOGIZE AND TRIED TO BLAME THE TECHNICIAN FOR NOT TELLING HIM. IT WAS SUSPICIOUS FROM THE START, WITH NO RECEIPT ISSUED AND GOING FROM NOT EVEN IN THE GARAGE YET TO BEING DONE IN UNDER AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837940February 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. UPDATED 04/13/16*LJ UPDATED 06/06/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837675February 23, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 06V288000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837500February 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836835February 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED A FAILURE CODE WITH THE OXYGEN SENSOR. THE OXYGEN SENSOR WAS REPLACED SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING AND THE ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838348February 18, 2016
AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE RECALL NOTICE REPAIRS. *SMD THE CONSUMER REFERENCED RECALL # 15V673000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836903February 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837034February 18, 2016
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826049February 14, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
THIS IS A COMPLAINT ABOUT FCA'S RECALL IMPLEMENTATION. FCA SIMPLY DOES NOT GET PARTS OUT TO DEALERS TO GET THE REPAIRS DONE. I HAVE BEEN WANTING TO GET THE RECALL WORK COMPLETED ON THE CAR BUT THE DEALERS DO NOT HAVE ANY PARTS TO DO THE REPAIRS. ALL THE NOTICES DO NOT MATTER IF THE MANUFACTURERS DO NOT GET PARTS OUT TO COMPLETE REPAIRS. FINE THEM IF THEY DON'T GET PARTS OUT TO DO THE REPAIRS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825851February 12, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, SUSPENSION, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 06V288000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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