Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10809760December 11, 2015
AIR BAGS
TAKATA RECALL THERE IS AN ISSUE WITH THE AIR BAG DASH LIGHT STAYING ON. THE JEEP DEALERSHIP DOES NOT HAVE AN ANSWER WHY THE LIGHT IS ON AND DOES NOT HAVE THE AIR BAG MODULE TO FIX THE RECALL. IS THIS A SENSOR PROBLEM OR A MODULE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809454December 10, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 02/04/16 *BF... UPDATED 05/09/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809505December 10, 2015
STEERING, SUSPENSION
AFTER AN INSPECTION IT WAS FOUND THAT MY UPPER CONTROL ARMS & BALL JOINTS ARE NO GOOD FROM MOSTLY CORROSION .I HAVE 73000 MILES ON THIS TRUCK. DOING RE SEARCH I FIND A RECALL FOR THIS EXACT SAME PROBLEM. THE RECALL STATES THAT THIS PROBLEM IS REGISTRATION SPECIFIC TO SALT BELT USAGE. AGAIN I QUALIFY FOR THAT PART AS WELL.THE RECALL IS J 17 AND IN CALLING JEEP THERE TELLING ME ABOUT THE VIN BUT NOT ABOUT THE SALT BELT STATE USEAGE .THE ARMS DO NOT CORRODE IN FLA BUT THEY DO IN NY . THE BALL JOINT AND ARM NEED REPLACEMENT THIS IS CLEARLY A MANUFACTURE DEFECT OF THE PART EXPOSED TO SALT. CALLING JEEP IS WORTHLESS CALLED NHSTA SAME RESULT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809550December 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809562December 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS OR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. UPON NOTIFICATION OF THE FAILURE, THE MANUFACTURER SENT A PRIVATE INVESTIGATOR TO ASSESS THE DAMAGES ON THE VEHICLE. THE FAILURE MILEAGE WAS 168,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10808981December 8, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/18/16*LJ UPDATED 02/23/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808853December 7, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794937November 19, 2015
UNKNOWN OR OTHER
THE RELAY FLASHER IS BAD. PART # 56010158AD. I HAVE NO RIGHT BLINKER/FLASHER. I HAVE AN ORDER FOR A REPLACEMENT FOR OVER 4 MONTHS NOW. JEEP IS NOT MAKING THE PART AND HAS NO IDEA WHEN IT WILL BE REPLACED. NO EXCUSES - NOTHING. JUST SORRY. THIS IS UNACCEPTABLE. I AM DRIVING IN HIGH TRAFFIC WITHOUT SIGNALS. THERE IS NOT EVEN A DATE WHEN THE PART MAY BE AVAILABLE. ITS UNACCEPTABLE REALLY. SHOULD SOMETHING HAPPEN TO ME, WHO IS RESPONSIBLE? I NEED MY VEHICLE AND ITS THE ONLY CAR I HAVE. JEEP SHOULD BE RESPONSIBLE FOR MAKING PARTS TO MAINTAIN THEIR VEHICLES IN TIMELY FASHION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794612November 18, 2015
AIR BAGS, SEAT BELTS
ON 11/11/2015 AT APPROXIMATELY 05:00A.M. I STARTED OUT FOR WORK. THE AIRBAG INDICATOR LIGHT STARTED BLINKING AND ABOUT 5 SECONDS LATER THE AIRBAG DEPLOYED FOR NO REASON. I WAS TRAVELING IN A STRAIGHT LINE GOING ABOUT 40MPH. THE VEHICLE IS BEING SERVICED AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794717November 18, 2015
AIR BAGS
TAKATA RECALL: TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790720November 16, 2015
UNKNOWN OR OTHER
WHILE TRYING TO HAVE THE N46 RECALL DEALT WITH IN A TIMELY FASHION I HAVE BEEN GETTING THE RUN AROUND FOR MONTHS FROM SANSONE JEEP DEALER IN AVENEL, NJ I TRIED THREE TIMES TO MAKE AN APPOINTMENT. THE FIRST TIME I WAS SENT AN EMAIL THAT THEY WOULD CONTACT ME SHORTLY, AND NEVER DID. THE SECOND TIME THEY AGAIN SENT ME AN EMAIL THAT THEY WOULD CONTACT ME SHORTLY, AND DID NOT CONTACT ME AGAIN ATTACHED IS AN EMAIL WITH THEIR RESPONSE SHOWING THIS WAS BACK IN MARCH. NOTE IN THE EMAIL I ASKED IF THERE WAS A PROBLEM WITH GETTING THIS DONE AND STILL NO RESPONSE. FINALLY, AFTER BEING THERE IN PERSON AND GETTING AN APPOINTMENT FOR NOV 16TH. I TOOK OFF FROM WORK AND LOST A DAYS PAY IN ORDER TO DEAL WITH THIS PROBLEM. AFTER MY CAR BEING THERE ALL DAY I WENT TO PICK IT UP JUST FOR THEM TO TELL ME THEY LOOKED AT AND WILL ORDER THE PART. WHY WASN'T THIS PART ORDERED A MONTH AGO WHEN I MADE THE APPOINTMENT. I KEEP RECEIVING NOTICES ABOUT HOW IMPORTANT IT IS TO HAVE THIS FIXED. BUT NOW I 'M NOT SURE IT IS IMPORTANT ENOUGH TO LOSE ANOTHER DAY OF WORK. MR.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790739November 16, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790095November 13, 2015
AIR BAGS
AIRBAG LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790129November 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 02/04/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789618November 10, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE VEHICLE WAS BEING SERVICED AT THE DEALER UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), IT WAS DISCOVERED THAT THE FRONT CONTROL ARMS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789176November 9, 2015
AIR BAGS
RECALL OCCUPANT RESTRAINT CONTROL MODULE R06 / NHTSA 15V-046 RECALL IS DATED 2/6/15. IT IS NOW NOVEMBER 2015 AND THE PARTS ARE NOT AVAILABLE TO GET THIS SAFETY RECALL ISSUE CORRECTED. I HAVE CONTACTED BY DEALER SINCE FEB 2015 TO BE TOLD THE SAME THING THAT CHRYSLER HAS NOT SENT THEM THE PARTS. HOW MUCH LONGER DO I NEED TO WAIT PUTTING MYSELF AT RISK??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789378November 9, 2015
AIR BAGS
THIS COMPLIANT IS TO INFORM NHTSA THAT MY LOCAL CHRYSLER DEALER (CENTENNIAL CHRYSLER JEEP, 9980 E ARAPAHOE RD, ENGLEWOOD, CO 80112, 877-216-2706) INDICATES THAT THEY HAVE NOT RECEIVED AND DO NOT HAVE THE REPAIR PARTS TO PERFORM CHRYSLER RECALL NO. 6 R06 / NHTSA RECALL NO. 15V-046 THAT WAS RELEASED ON JANUARY 27, 2015. THIS RECALL IS FOR REPLACING THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. THE DEALER REPORTED THAT THEY DO NOT KNOW WHEN THE REPAIR PARTS WILL BE AVAILABLE. THIS DELAY IS UNACCEPTABLE, ESPECIALLY CONSIDERING THE RECALL DATE IS OVER 10 MONTHS OLD. I RESPECTFULLY REQUEST NHTSA INFORM CHRYSLER TO EXPEDITE RELEASE OF THESE REPAIR PARTS IMMEDIATELY TO RECTIFY POTENTIALLY UNSAFE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789436November 9, 2015
ENGINE
WAS DRIVING DOWN THE HIGHWAY AND QUIT. HAD TOWED TO SHOP AND THEY SAID THE ENGINE WAS SHOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788501November 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787961November 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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