Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

• November 21, 2012•Document ID: 10136464

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

  Mfr Comm. #:

  23-022-12 REV. A

  Date Added:

  May 14, 2018

  Manufacturer:

  JEEP

  Summary

  Knocking Sound From Instrument Panel Area Near The A-Pillar This bulletin involves adjusting the driver side hood hinge and if necessary replacing the hinge pivot bolt. The customer may experience a knocking sound from the instrument panel area near the A-pillar.

  Associated Products (4)

  2012 Dodge Durango2012 Jeep Grand Cherokee2011 Dodge Durango2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10136464-0001.pdf↗
• November 21, 2012•Document ID: 10136461

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  08-053-12

  Date Added:

  May 14, 2018

  Manufacturer:

  DODGE

  Summary

  Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.

  Associated Products (31)

  2013 Chrysler 2002013 Chrysler Town and Country2013 Dodge Avenger2013 Dodge Challenger2013 Dodge Durango2013 Jeep Grand Cherokee2013 Jeep Wrangler2012 Chrysler 2002012 Chrysler Town and Country2012 Dodge Avenger2012 Dodge Caliber2012 Dodge Challenger2012 Dodge Durango2012 Dodge Ram2012 Jeep Compass2012 Jeep Grand Cherokee2012 Jeep Liberty2012 Jeep Patriot2012 Jeep Wrangler2011 Chrysler 200+ 11 more
  Associated Documents

  • DownloadMC-10136461-0001.pdf↗
• November 21, 2012•Document ID: 10128926

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  23-022-12 REV. A

  Date Added:

  February 21, 2018

  Manufacturer:

  JEEP

  Summary

  Knocking Sound From Instrument Panel Area Near The A-Pillar This bulletin involves adjusting the driver side hood hinge and if necessary replacing the hinge pivot bolt. The customer may experience a knocking sound from the instrument panel area near the A-pillar.

  Associated Products (4)

  2012 Dodge Durango2012 Jeep Grand Cherokee2011 Dodge Durango2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10128926-0001.pdf↗
• November 21, 2012•Document ID: 10128923

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  08-053-12

  Date Added:

  February 21, 2018

  Manufacturer:

  DODGE

  Summary

  Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.

  Associated Products (27)

  2013 Chrysler 2002013 Dodge Challenger2013 Dodge Durango2013 Dodge Grand Caravan2013 Jeep Grand Cherokee2013 Jeep Wrangler2012 Chrysler 2002012 Dodge Caliber2012 Dodge Challenger2012 Dodge Durango2012 Dodge Grand Caravan2012 Dodge Ram2012 Jeep Compass2012 Jeep Grand Cherokee2012 Jeep Liberty2012 Jeep Wrangler2011 Chrysler 2002011 Dodge Caliber2011 Dodge Challenger2011 Dodge Durango+ 7 more
  Associated Documents

  • DownloadMC-10128923-0001.pdf↗
• November 21, 2012•Document ID: 10064464

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  23-022-12REV.A

  Date Added:

  May 13, 2016

  Manufacturer:

  DODGE

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (4)

  2012 Dodge Durango2012 Jeep Grand Cherokee2011 Dodge Durango2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10064464-0001.pdf↗
• November 3, 2012•Document ID: 10216327

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  07-004-12 REV. A

  Date Added:

  July 25, 2022

  Manufacturer:

  RAM

  Summary

  Attention! Release Of New Engine Coolant Organic Additive Technology (OAT) Chrysler Corporation LLC. has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the note above. This new coolant is an Organic Additive Technology (OAT) (Fig. 1). OAT coolants have a service interval of 10 years or 150,000 miles. For heavy duty truck and extreme duty cycle applications refer to the Service Information or Owner's Manual for proper maintenance schedules.

  Associated Products (17)

  2013 Chrysler 2002013 Chrysler 3002013 Dodge Challenger2013 Dodge Charger2013 Dodge Dart2013 Dodge Durango2013 Dodge Grand Caravan2013 Dodge Journey2013 Dodge Viper2013 Fiat 5002013 Jeep Compass2013 Jeep Grand Cherokee2013 Jeep Wrangler2013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 4500
  Associated Documents

  • DownloadMC-10216327-0001.pdf↗
• November 3, 2012•Document ID: 10136450

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  07-004-12 REV. A

  Date Added:

  May 14, 2018

  Manufacturer:

  DODGE

  Summary

  Attention! Release Of New Engine Coolant Organic Additive Technology (OAT) Chrysler Corporation LLC. has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the note above. This new coolant is an Organic Additive Technology (OAT) (Fig. 1). OAT coolants have a service interval of 10 years or 150,000 miles. For heavy duty truck and extreme duty cycle applications refer to the Service Information or Owner's Manual for proper maintenance schedules.

  Associated Products (17)

  2013 Chrysler 2002013 Chrysler 3002013 Dodge Challenger2013 Dodge Charger2013 Dodge Durango2013 Dodge Grand Caravan2013 Dodge Journey2013 Dodge Viper2013 Fiat 5002013 Jeep Compass2013 Jeep Grand Cherokee2013 Jeep Wrangler2013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 45002012 Dodge Dart
  Associated Documents

  • DownloadMC-10136450-0001.pdf↗
• November 3, 2012•Document ID: 10128912

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  07-004-12 REV. A

  Date Added:

  February 21, 2018

  Manufacturer:

  DODGE

  Summary

  Attention! Release Of New Engine Coolant Organic Additive Technology (OAT) Chrysler Corporation LLC. has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the note above. This new coolant is an Organic Additive Technology (OAT) (Fig. 1). OAT coolants have a service interval of 10 years or 150,000 miles. For heavy duty truck and extreme duty cycle applications refer to the Service Information or Owner's Manual for proper maintenance schedules.

  Associated Products (17)

  2013 Chrysler 2002013 Chrysler 3002013 Dodge Challenger2013 Dodge Charger2013 Dodge Durango2013 Dodge Grand Caravan2013 Dodge Journey2013 Dodge Viper2013 Fiat 5002013 Jeep Compass2013 Jeep Grand Cherokee2013 Jeep Wrangler2013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 45002012 Dodge Dart
  Associated Documents

  • DownloadMC-10128912-0001.pdf↗
• October 30, 2012•Document ID: 10064512

  Service Bulletin/Repair Instructions
  POWER TRAIN:MANUAL TRANSMISSION

  Mfr Comm. #:

  24-003-12

  Date Added:

  May 13, 2016

  Manufacturer:

  JEEP

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2012 Jeep Grand Cherokee2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10064512-0001.pdf↗
• October 25, 2012•Document ID: 10064508

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  24-002-12

  Date Added:

  May 13, 2016

  Manufacturer:

  DODGE

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (4)

  2013 Dodge Durango2013 Jeep Grand Cherokee2012 Dodge Durango2012 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10064508-0001.pdf↗
• October 3, 2012•Document ID: 10063301

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  18-028-12

  Date Added:

  April 26, 2016

  Manufacturer:

  JEEP

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2012 Dodge Durango2012 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10063301-0001.pdf↗
• May 10, 2012•Document ID: 10044529

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SB-08-034-12

  Date Added:

  July 12, 2012

  Manufacturer:

  JEEP

  Summary

  JEEP: THE AIR SUSPENSION CONTROL MODULE (ASCM) NEEDS REPROGRAMMING WITH NEW SOFTWARE. *PE

  Associated Products (2)

  2012 Jeep Grand Cherokee2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10044529-0001.pdf↗
• May 1, 2012•Document ID: 10044848

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, ELECTRIC

  Mfr Comm. #:

  CSN-M-18

  Date Added:

  August 2, 2012

  Manufacturer:

  DODGE

  Summary

  JEEP/DODGE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DURING WIRING OF TRAILER COMPONENTS, CONFUSION WAS CAUSED DUE TO INCORRECT WIRE COLOR INFORMATION ON INSTRUCTION SHEET FOR BRAKE CONTROLLER WIRE HARNESS. *PE

  Associated Products (2)

  2011 Dodge Durango2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10044848-0001.pdf↗
• March 1, 2012•Document ID: 10045020

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  CSN-M-04

  Date Added:

  August 10, 2012

  Manufacturer:

  DODGE

  Summary

  DODGE/CHRYSLER/JEEP: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. IN MANUAL (USER GUIDE), STATED INCORRECTLY ENGINE OIL (SAE 5W-40), INSTEAD OF CORRECTLY ENGINE OIL (SAE 0W-40 FULL SYNTHETIC ENGINE OIL. *PE

  Associated Products (4)

  2012 Chrysler 3002012 Dodge Challenger2012 Dodge Charger2012 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10045020-0001.pdf↗
• November 10, 2011•Document ID: 10042853

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  SB-18-050-11

  Date Added:

  January 19, 2012

  Manufacturer:

  DODGE

  Summary

  GENERAL MOTORS: ON SOME 2012 VEHICLES, THE POWERTRAIN CONTROL MODULE (PCM) HAD BEEN SELECTIVELY ERASED AND REPROGRAMMED WITH THE NEW SOFTWARE. *PE

  Associated Products (2)

  2012 Dodge Durango2012 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10042853-0001.pdf↗
• August 25, 2011•Document ID: 10041924

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; STRUCTURE

  Mfr Comm. #:

  SB-23-033-11

  Date Added:

  November 16, 2011

  Manufacturer:

  JEEP

  Summary

  JEEP: BULLETIN PROVIDING PROCEDURES TO DIAGNOSE WATER LEAKAGE IN POTENTIAL AREAS. *PE

  Associated Products (1)

  2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10041924-0001.pdf↗
• April 1, 2011•Document ID: 10038864

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:OTHER:LABELS

  Mfr Comm. #:

  CSN-K40

  Date Added:

  June 28, 2011

  Manufacturer:

  JEEP

  Summary

  CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2011 JEEP GRAND CHEROKEE. THE RADIO DOES NOT HAVE THE CORRECT SOFTWARE TO RUN SIRIUS RADIO. *RM

  Associated Products (1)

  2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10038864-0001.pdf↗
• February 25, 2011•Document ID: 10038144

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  24-004-11

  Date Added:

  June 9, 2011

  Manufacturer:

  DODGE

  Summary

  CHRYSLER GROUP: INFORMATION ON REPROGRAMMING SOFTWARE ON THE HVAC MODULE. 2011 DURANGO. 2011 GRAND CHEROKEE. *RM

  Associated Products (2)

  2011 Dodge Durango2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10038144-0001.pdf↗
• February 15, 2011•Document ID: 10037971

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

  Mfr Comm. #:

  21-001-11

  Date Added:

  June 8, 2011

  Manufacturer:

  CHRYSLER

  Summary

  CHRYSLER: TRANSMISSION TORQUE CONVERTER PLATE IS LOOSE LEADING TO A KNOCKING OR RATTLING NOISE FROM THE TRANSMISSION. *RM

  Associated Products (3)

  2011 Chrysler Town and Country2011 Dodge Grand Caravan2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10037971-0001.pdf↗
• December 15, 2010•Document ID: 10037639

  Service Bulletin/Repair Instructions
  STRUCTURE; VISIBILITY:WINDSHIELD

  Mfr Comm. #:

  SB-03-031-10

  Date Added:

  June 1, 2011

  Manufacturer:

  JEEP

  Summary

  CHRYSLER GROUP: THERE IS WATER DRIPPING OUT OF THE OVERHEAD SUNGLASS HOLDER BIN. 2011 GRAND CHEROKEE. *RM

  Associated Products (1)

  2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10037639-0001.pdf↗