Jeep Grand Cherokee Service Bulletins
4,246 manufacturer communications on file.
- May 10, 2013•Document ID: 10188672Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
- Mfr Comm. #:
- 21-004-13
- Date Added:
- March 15, 2021
- Manufacturer:
- DODGE
SummaryFlash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms: Moaning or groaning noise while coasting and/or during a very light acceleration around 5 to 8 mph (8 to 13 kph). The SERV 4WD message appears and the vehicle shifts from 4WD to 2WD. Binding of the front driveline while turning on steep grades at speeds around 3 to 5 mph (5 to 8 kph).Surge/Shudder at speeds greater than 50 mph (80 kph).
Associated Products (2)Associated Documents - May 10, 2013•Document ID: 10136850Service Bulletin/Repair InstructionsPOWER TRAIN:DRIVELINE:DRIVESHAFT
- Mfr Comm. #:
- 21-004-13
- Date Added:
- May 21, 2018
- Manufacturer:
- DODGE
SummaryFlash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:Moaning or groaning noise while coasting and/or during a very light acceleration around 5 to 8 mph (8 to 13 kph).The SERV 4WD message appears and the vehicle shifts from 4WD to 2WD.Binding of the front driveline while turning on steep grades at speeds around 3 to 5 mph (5 to 8 kph).Surge/Shudder at speeds greater than 50 mph (80 kph).
Associated Products (2)Associated Documents - May 8, 2013•Document ID: 10216001Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- N23050813
- Date Added:
- July 18, 2022
- Manufacturer:
- JEEP
SummaryNew Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
Associated Products (12)Associated Documents - May 8, 2013•Document ID: 10188696Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
- Mfr Comm. #:
- N23050813
- Date Added:
- March 15, 2021
- Manufacturer:
- JEEP
SummaryNew Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
Associated Products (12)Associated Documents - May 8, 2013•Document ID: 10136874Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- N23050813
- Date Added:
- May 21, 2018
- Manufacturer:
- JEEP
SummaryNew Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
Associated Products (12)Associated Documents - May 7, 2013•Document ID: 10068565Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- D-13-24
- Date Added:
- June 2, 2016
- Manufacturer:
- DODGE
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - May 1, 2013•Document ID: 10216006Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 9002900
- Date Added:
- July 18, 2022
- Manufacturer:
- DODGE
SummaryPart Description: Switch-Padedle Down Audio LT. Switch-Paddle Up Audio RT. Issue Description: When traveling over bumpy roads, a high pitched ringing/bell sound may come from the left or right paddle switch's in the steering wheel. If this noise is heard, replace both Left and Right Paddle switch.
Associated Products (8)Associated Documents - May 1, 2013•Document ID: 10188701Service Bulletin/Repair InstructionsEQUIPMENT; STEERING
- Mfr Comm. #:
- 9002900
- Date Added:
- March 15, 2021
- Manufacturer:
- CHRYSLER
SummaryPart Description: Switch-Padedle Down Audio LT. Switch-Paddle Up Audio RT. Issue Description: When traveling over bumpy roads, a high pitched ringing/bell sound may come from the left or right paddle switch's in the steering wheel. If this noise is heard, replace both Left and Right Paddle switch.
Associated Products (8)Associated Documents - April 27, 2013•Document ID: 10069238Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 21-004-13
- Date Added:
- June 2, 2016
- Manufacturer:
- JEEP
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - April 27, 2013•Document ID: 10069235Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 21-003-13
- Date Added:
- June 2, 2016
- Manufacturer:
- JEEP
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (6)Associated Documents - April 26, 2013•Document ID: 10068561Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- D-13-20
- Date Added:
- June 2, 2016
- Manufacturer:
- DODGE
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - April 25, 2013•Document ID: 10215807Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-028-13
- Date Added:
- July 18, 2022
- Manufacturer:
- JEEP
SummaryThis bulletin involves upgrading the software on the RA2 Radio. A customer may experience all of the phones that were paired to the vehicle are delted from the radio list, after the ignition is cycled.
Associated Products (1)Associated Documents - April 25, 2013•Document ID: 10188640Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-028-13
- Date Added:
- March 15, 2021
- Manufacturer:
- JEEP
SummaryThis bulletin involves upgrading the software on the RA2 Radio. A customer may experience all of the phones that were paired to the vehicle are delted from the radio list, after the ignition is cycled.
Associated Products (1)Associated Documents - April 25, 2013•Document ID: 10062147Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-028-13
- Date Added:
- April 12, 2016
- Manufacturer:
- JEEP
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (1)Associated Documents - April 3, 2013•Document ID: 10215809Service Bulletin/Repair InstructionsSUSPENSION:FRONT:SHOCK ABSORBER; EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER; SUSPENSION:REAR:SHOCK ABSORBER
- Mfr Comm. #:
- 17-005-13
- Date Added:
- July 18, 2022
- Manufacturer:
- JEEP
SummaryThis bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.
Associated Products (3)Associated Documents - April 3, 2013•Document ID: 10188642Service Bulletin/Repair InstructionsSUSPENSION; EQUIPMENT
- Mfr Comm. #:
- 17-005-13
- Date Added:
- March 15, 2021
- Manufacturer:
- DODGE
SummaryThis bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.
Associated Products (6)Associated Documents - April 3, 2013•Document ID: 10062983Service Bulletin/Repair InstructionsSUSPENSION:REAR:SHOCK ABSORBER
- Mfr Comm. #:
- 17-005-13
- Date Added:
- April 26, 2016
- Manufacturer:
- DODGE
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (6)Associated Documents - April 1, 2013•Document ID: 10052588Service Bulletin/Repair InstructionsSTRUCTURE:FRAME AND MEMBERS; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- CSN-NO6
- Date Added:
- August 19, 2013
- Manufacturer:
- JEEP
SummaryCHRYSLER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION BEING PROVIDED REGARDING DELAMINATION OF INSTRUMENT AND DOOR PANEL CARBON FIBER BEZEL APPLIQUES FROM BEZEL AND MUST BE INSPECTED AND REPLACED, IF NECESSARY. MODELS 2012 GRAND CHEROKEE. *PE
Associated Products (1)Associated Documents - March 29, 2013•Document ID: 10216452Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; PARKING BRAKE
- Mfr Comm. #:
- 08-021-13
- Date Added:
- July 25, 2022
- Manufacturer:
- DODGE
SummaryFlash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / Dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via MAP protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected.USB mode resume will no longer 'resume' after ignition OFF
Associated Products (10)Associated Documents - March 29, 2013•Document ID: 10136522Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-021-13
- Date Added:
- May 14, 2018
- Manufacturer:
- DODGE
SummaryFlash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / Dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via MAP protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected.USB mode resume will no longer 'resume' after ignition OFF
Associated Products (10)Associated Documents