Jeep Gladiator Complaints

996 consumer complaints on file.

#11318198March 16, 2020
ENGINE
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, OIL LEAKED FROM THE VEHICLE AND LEFT A PUDDLE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO HILLTOP CHRYSLER JEEP DODGE RAM LOCATED AT (3291 AUTO PLAZA DRIVE, RICHMOND, CA 94806 (510) 243-6100) WHERE THE OIL PAN GASKET WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318040March 14, 2020
POWER TRAIN
I BOUGHT A BRAND NEW 2020 GLADIATOR NOT EVEN A MONTH OLD, 6 SPEED MANUAL. VEHICLE STARTED SMOKING PROFUSELY AND WAS EXPECTING A FIRE, LUCKILY ONLY BURNT CLUTCH SMELL. CONCERNED ABOUT DRIVING IT AND ITS BRAND NEW. THE TRUCK CAN EITHER START ON FIRE OR EXPLODE! THIS IS BASICALLY A ROLLING TICKING TIME BOMB. IT'S IN AT THE DEALERSHIP NOW WITH STILL NO REMEDY. FCA SHOULD BUY THIS BACK FROM ME. W12 RECALL PRESSURE PLATE IS ONLY A GUESS AND FRANKLY ITS [XXX]. THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED WITH A MORE ROBUST AND RUGGED SOLUTION THAT MATCHES JEEPS BRAND. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317226March 10, 2020
POWER TRAIN, STEERING, UNKNOWN OR OTHER
UNSURE OF WHAT THE ISSUE IS BUT HAVE OCCASIONAL ISSUES WITH CLUTCH AND STEERING IS VERY LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316542March 6, 2020
STEERING
WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS(50MPH+) THE STEERING WANDERS LEFT AND RIGHT. I'VE TAKEN IT TO MY LOCAL DEALERSHIP AND THEY CONFIRMED THAT THE VEHICLE DOES INDEED WANDER BUT STATED THAT SINCE ANOTHER VEHICLE ON THEIR LOT OF THE SAME MAKE AND MODEL HAS THE SAME ISSUE IT CAN'T BE FIXED AND SHOULD BE CONSIDERED "NORMAL".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316012March 4, 2020
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, SERVICE BRAKES
I PURCHASED THE JEEP ON 12/30/2019. IT HAD 1,200 MILES WHEN THE INCIDENT OCCURRED. THE VEHICLE WAS IN MOTION WHEN 4WD AND ABS WARNING LIGHT CAME ON TO INDICATE FAILURE. I HIT THE BRAKES AND NOTHING HAPPENED. THE VEHICLE DID NOT STOP AND CAUSED AN ACCIDENT WHEN I COULD NOT STOP AT A RED LIGHT.*DT CONSUMER IS CURRENTLY WAITING ON DIAGNOSIS AND NO REPAIRS HAVE BEEN MADE. DURING THE ACCIDENT CONSUMER HAD NECK, BACK, AND SHOULDER INJURIES. POLICE REPORT HAS BEEN FILED CASE [XXX]. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11315745March 2, 2020
STEERING
TRUCK FEELS LOOSE WHEN DRIVING DOWN THE HWY ,LIKE THERE IS PLAY IN THE STEERING BOX. HAVE HAD IT BACK TO THE DEALER OVER 3 TIMES AND IT STILL DOES THE SAME THING. IT FEELS UNSAFE TRYING TO DRIVE DOWN THE ROAD, MY WIFE AND DAUGHTER WILL NOT DRIVE IT. THEY SAY IT'S TO HARD TO STAY IN THERE LANE. THE TRUCK HAS DONE THIS SENSE I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315535March 2, 2020
STEERING
TRUCK WONDERS WHEN WHEEL IS STRAIGHT . BEEN TO THE DEALER TWICE TO HAVE IT FIXED ,. THEY DID NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310820February 23, 2020
STEERING
THE STEERING IS LOOSE, REQUIRES CONSTANT DRIVE ADJUSTMENTS TO STAY IN LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308739February 12, 2020
STEERING
STEERING ISSUES - LARGE DEAD SPOT IN STEERING THAT MAKES IT EXTREMELY DANGEROUS TO DRIVE. MY WIFE WON'T EVEN DRIVE THE VEHICLE AS IT SCARES HERE AT HIGHWAY SPEEDS. AROUND TOWN THE DEAD SPOT IS SMALLER - STILL A WORK OUT TO KEEP STRAIGHT, BUT VERY DANGEROUS AT HIGHWAY SPEEDS. THE TRUCK WANDERS ALL OVER AND YOU HAVE TO CONSTANTLY CORRECT. CROSS WINDS ARE EVEN WORSE AS YOU HAVE TO CROSS THE GAP OF THE DEAD ZONE WHEN THE GUST STOPS BEFORE CONTROLLING THE STEERING. TOOK IN TO THE DEALER LAST WEEK - THEY CHECKED IT ALL OVER, FOUND NOTHING WRONG UNDERNEATH - TOLD ME THAT +/- HALF AN INCH DEAD SPOT IS IN SPEC. PROBLEM IS THAT ON A RACK IN THE SHOP, THE DEAD SPOT IS SMALLER (WHILE A WHOLE INCH IN PLAY IS STILL A LOT AND SHOULD BE UNACCEPTABLE FOR ANY CAR MADE IN THE LAST COUPLE DECADES). ON REAL WORLD DRIVING CONDITIONS, THERE IS RESISTANCE FROM THE ROAD, SO THE DEAD SPOT IS A LITTLE LARGER. GO FASTER, LIKE THE 75 AND 80MPH ROADS IN TEXAS, THE DEAD SPOT IS HUGE. AT HIGHWAY SPEEDS IT LOOKS SIMILAR OR WORSE THAN THIS VIDEO - HTTPS://WWW.YOUTUBE.COM/WATCH?TIME_CONTINUE=6&V=Q8TFEHCOTJQ&FEATURE=EMB_LOGO WILL BE TAKING IT TO ANOTHER DEALER AND ANOTHER UNTIL RESOLVED - NOT SAFE TO DRIVE ON HIGHWAY - AND COMPARED TO OUR OTHER JEEP - THE STEERING IN THAT IS TIGHT AND RESPONSIVE - SO THIS IS AN ISSUE THAT CAN BE RESOLVED IF JEEP WANTS TO RESOLVE. MANY OTHER VIDEOS WERE POSTED, LOOKS LIKE MANY TAKEN DOWN NOW. SOMETHING ISN'T RIGHT IN THE STEERING BOX - TOO MUCH SLOP - NEED ENGINEERING TO PUT OUT A FIX AS SERVICE SHOPS AT DEALERS HAVE NO GUIDANCE TO FIX, AND WILL JUST KEEP SAYING IT'S A JEEP THING (BUT NOT ALL JEEPS HAVE THIS ISSUE AND NOT ALL GLADIATORS HAVE THIS ISSUE, WHICH MEANS IT CAN BE FIXED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308575February 11, 2020
STEERING
THERE IS A 2" PLUS DEAD ZONE IN THE STEERING WHERE DRIVER INPUT TURNS THE WHEEL NEITHER LEFT NOR RIGHT. THIS IS MARGINALLY ACCEPTABLE IN MOST SITUATIONS BUT IN WINDS AND OR TOWING IT BECOMES VERY DANGEROUS. LIKE DRIVING A BOAT WITH A LOOSE RUDDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307939February 8, 2020
STEERING, SUSPENSION
DEATH WOBBLE. WHEN DRIVING AT SPEEDS OF 65+ MPH WHEN THE WEATHER IS BELOW 38F, IF MY JEEP HITS A SIGNIFICANT BUMP IN THE ROAD THE STEERING WHEEL BEGINS TO VIOLENTLY SHAKE AS DOES THE REST OF THE VEHICLE. IT STOPS AFTER I REDUCE MY SPEED TO BELOW 55MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307442February 6, 2020
STEERING, SUSPENSION
THE STEERING ON MY VEHICLE DRIFTS WITHIN THE LANE AND IS VERY DIFFICULT TO OPERATE. THE DEALER SAID IT IS A COMBINATION OF ELECTRIC AND MECHANICAL STEERING WHICH IS SENSITIVE. DEALER SAID REPAIR FOR THIS ISSUE AT THIS TIME. WAITING FOR A SOFTWARE UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306954February 4, 2020
STEERING
AT SPEEDS OF 65+ MPH. IRREGULARITIES IN THE ROAD SURFACE CAUSE THE VEHICLE TO SWERVE RANDOMLY TOWARD THE DITCH OR THE OTHER LANE. HOLDING A SINGLE LANE IS NEAR IMPOSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306659February 3, 2020
STEERING
THE STEERING ON THIS JEEP HAS A 1-1.5" PLAY ON EITHER SIDE OF DRIVING STRAIGHT AND WANDERS ALL OVER THE ROAD.. IT TAKES SOME SERIOUS EFFORT TO KEEP IT DRIVING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306660February 3, 2020
STEERING
WENT ON A 100 MILE TRIP AND WAS EXHAUSTED WHEN I RETURNED HOME FROM TRYING TO KEEP IT BETWEEN THE LINES. IT WANDERED ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306532February 2, 2020
STEERING
EXCESSIVE PLAY IN THE STEERING WHEEL. VEHICLE REQUIRES APPROXIMATELY 2 TO 3 INCHES OF MOVEMENT BEFORE THE FRONT TIRES REACT. THIS CREATES AN UNSAFE DRIVING CHARACTERISTIC WITH UNEXPECTED MOVEMENT WHILE DRIVING AND DIFFICULTY TO MAINTAIN LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306466February 1, 2020
STEERING, SUSPENSION
THE SO CALLED DEATH WOBBLE WHILE DRIVING UNDER NORMAL CONDITIONS....DRY PAVEMENT AT SPEEDS BETWEEN 60/65 MPH ON BOTH CITY STREETS AND HIGHWAYS ....IT HAPPENS QUITE OFTEN...THIS VEHICLE HAS ONLY 4000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302436January 28, 2020
STEERING
WHILE IN MOTION AND INCREASINGLY NOTICEABLE AS SPEED INCREASES THERE IS A DEAD SPOT IN THE STEERING. THE INPUT OF THE STEERING WHEEL DOES NOT CORRESPOND TO THE MOVEMENT IN THE TIRES AS OBSERVED FROM TESTING STEERING WHEEL MOVEMENT AND MONITORING THE TIRE MOVEMENT. THE VEHICLE HAS BEEN CHECKED TWICE BY THE DEALERSHIP. THE FIRST TIME THE DRAG LINK WAS REPLACED WITH NO NOTICEABLE IMPROVEMENT. THE SECOND TIME THE VEHICLE WAS DEEMED TO BE OPERATING AS EXPECTED. AFTER REPLACING THE DRAG LINK THE DEAD SPOT MOVED ENTIRELY TO THE RIGHT SIDE. WHEN THE STEERING WHEEL IS STRAIGHT, MOVEMENT TO THE LEFT IS IMMEDIATELY RESPONSIVE. MOVEMENT TO THE RIGHT HAS ABOUT A 2 INCH DEAD ZONE. THE SYMPTOM CAN BE OBSERVED IN THIS VIDEO: HTTPS://YOUTU.BE/-PJQTFGV4UC THE PROBLEM IS MOST LIKELY IN THE STEERING BOX AS THE INPUT TO THE STEERING BOX IS NOT MATCHING THE OUTPUT INTO THE STEERING COMPONENTS. HAVING DRIVEN OTHER GLADIATORS WITHOUT THIS ISSUE AND HEARD FROM NUMEROUS OTHER OWNERS ABOUT HAVING RESPONSIVE STEERING, THIS ISSUE SHOULD NOT BE DESCRIBED AS NORMAL OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301662January 24, 2020
STEERING
THE VEHICLE HAS A STEERING ISSUE WHEN DRIVING AT HIGHWAY SPEEDS. IT HAS TO BE CONSTANTLY TURNED TO KEEP IN A STRAIGHT PATH. IT WONDERS UNCONTROLLABLY WITHOUT CONSTANT ADJUSTMENTS FROM THE DRIVER. THIS IS A SAFETY ISSUE TO ME BECAUSE IT'S EASY TO GET OUT OF YOUR LANE IF YOUR NOT CONSTANTLY FOCUSED ON THE ROAD. YOU CAN'T TAKE YOUR EYES OFF THE ROAD FOR EVEN A SPLIT SECOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299552January 15, 2020
STEERING
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 50 MPH, THE VEHICLE WOULD DRIFT OUT OF THE LANE AND THE STEERING WOULD NOT IMMEDIATELY RESPOND WHEN TURNING THE STEERING WHEEL MAKING THE STEERING VERY UNSTABLE. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER LITHEA DODGE (2121 MLK JR. BLVD EUGENE OR) WHO WAS UNABLE TO IDENTIFY THE FAILURE AND INDICATED THAT THE VEHICLE HAD OPERATED AS NORMAL. THE MANUFACTURER) WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Gladiator