Jeep Gladiator Complaints

996 consumer complaints on file.

#11480565August 22, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
Windshield cracked in center - replaced - 3rd windshield installed today(8/22/2022) 1st 2 cracked in same place. If broke could enter driver/passenger compartment. Windshield repair shop and now again by Kunes CDJR Oregon (Chrysler dealer/place first purchased/new), Oregon, Illinois. Inspected by service department at dealership -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477897August 6, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, POWER TRAIN
My truck malfunctioned at an automatic car wash. It has approximately 54k miles. I had no warning lights or system alerts on vehicle or Uconnect app. I stopped in the parking lot & put the Gladiator in Park, I left the ignition on. I got off truck & got a towel to clean interior.There are several spaces to vacuum. I put the vehicle in DRIVE to move forward & out of the way of a patron that was going to reverse out. In DRIVE, I pushed the gas pedal in a slight & normal way. The truck REVERSED in DRIVE position. It accelerated to an unknown speed, it felt constant. I pushed break with foot I pushed D with. Right foot. The breaks didn’t work. I tried breaking several times during incident, it was approximately 10 seconds. I didn’t have time to use e- break. I don’t believe back up camera was displayed. I concentrated on physically looking at surroundings & steering. I avoided hitting 1 car, a SUV & a brick wall. The truck made contact with around 4 trees & a sign. The damage was mainly to L side. There’s damage to R side & R back tire had a bulge on it. I went over a concrete, grassy area & felt the impacts of front & back ends going over it & landing. I went over another concrete curve & hit a tree at an angle around the middle of front L cab. The impact caused the car to bounce forward. It didn’t move. I put the truck in Park from D position. I pushed off button. I couldn’t get out of truck of driver side door it’s damaged. 1 witness & lady from suv stopped to check on me. I called police to crash site. He noted witness & lack of break marks. Roadside service wait was long, officer called one. I made a report to Uconnect that evening. They gave me a case # told me they’d move vehicle to a dealer, inspect, analyze & call me. I’ve called, recorded calls & told case was elevated to higher level & no info can be given to me. They refused to tell me where car was, if inspected, warranty info, or what malfunctioned. My ribs, clavicles, r shoulder hurt for a month.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11477958August 6, 2022
ELECTRICAL SYSTEM
Vehicle is 2 months old and has 3,704 and 3,839 miles at each incident. When driving about a mile from home, the power steering went out, beeps and every system shutting down one at at time. Wipers turned on and took many tries to both turn the truck on on off. The vehicle was immobile. and could neither be shut off or on without multiple tries After sitting waiting for a tow (dealer was only about 500 feet away) I retried and had enough power to get it to the dealer. They "fixed" it saying the shifter was loose. 2 weeks later, the same problem occurred and got stuck in my neighborhood. The vehicle could have been uncontrollable at higher speeds and shifter eventually locked wheels/gears when in motion, when trying to begin moving from a stopped position. There is a possibility of being stuck on railroad tracks or compromised with steering control on winding terrain or poor weather conditions. I was stuck in the middle of the road on both incidents and at risk for being struck by oncoming vehicles. No warning signs were initiated before the incident or during multiple immediately preceding driving trips. Notification of system problems was only made after the incident and power steering failure happened and as the driver manually brought the vehicle to a stop. The first incident of this was reported to the Jeep dealer, who inspected and reported as a loose shifter component and documented as repaired 2 weeks prior to the 2nd incident. I have video of the dash board waring signs after the vehicle was stopped. Other owners have posted the same issues and same recordings on social media. Vehicles reported on-line involve different Jeep models and years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475022July 20, 2022
VISIBILITY/WIPER
The sun visor bracket failed on both the passage and drivers’ side of the vehicle. On the driver’s side when the bracket fails it impends the driver’s vison as gravity defaults the position in a down angle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475023July 20, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
I have had this vehicle in the shop more times than it has been on the road. It originally started with the auto start stop sensor. They told me to turn that off. They did an update. And it kept happening over and over again where it would cut itself off and I couldn’t get it restarted. The fix worked for maybe a month and it started all over again. Now the engine light is on I can be doing 30 miles an hour down the middle of town and it dies even with the auto start stop turned off. The steering is so loose that you have to fight it all the time to keep it in the road. The engine light is on and stays on. And it sounds like a scraping when the vehicle is in motion but the tires have clearance and no issues with their clearance. Checked under the vehicle nothing is under the vehicle. This vehicle has never been off road. I believe it qualifies as a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474734July 19, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
I need help with the service shifter message , the truck get un drivable after this message blinks three times , is so annoying bc you loose power steering control and the truck don’t go up to 3000 rpm , please fix these Issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473542July 12, 2022
VISIBILITY/WIPER
The driver (and passenger) Sun visors have a defect that causes the sunvisor to fall into the field of driver view while driving. I almost hit a pedestrian because I couldn’t see while trying to frantically get the visor into a safe location. Jeep won’t issue a recall and it is deadly serious. I almost killed a human today because of this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472859July 8, 2022
VISIBILITY/WIPER
There is a well documented design defect with both the driver and passenger sun visor. They are known to just fall in front of the driver’s view creating a driving hazard. This happened to my wife and her visibility was immediately obstructed while driving. A recall needs to be created to minimize risk on our roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472955July 8, 2022
POWER TRAIN
While at the dealer for a routine oil change, the tech observed fluid on inside of the passenger rear wheel, brake, and rotor. Fluid appears to be axle fluid that is leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471573June 29, 2022
AIR BAGS, SEAT BELTS
The subject Jeep Gladiator was involved in a side impact collision on June 18th, 2022. During the collision, the rear seat belts did not lock resulting in two children colliding with the rear of the two front seats. The side impact airbags did not deploy despite the impact being quite severe. The front airbags did deploy despite there being no impact to the front of the vehicle. Both the seat belts failing and the lack of side impact airbag deployment presents a safety hazard to the rear occupants of the vehicle in the event of a crash. The front airbags deploying without the requisite impact presents a safety hazard to front occupants of the vehicle. The seat belts still will not lock with any amount of pressure. The dealer will not discuss the issue and the insurance company, through a repair shop, currently has possession of the Jeep. There was no warning of any kind that the seat belts would not lock and the airbags would not deploy/deploy.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11470179June 21, 2022
UNKNOWN OR OTHER
The driver side sun visor collapsed while I was driving over 60 mph on the freeway on a vehicle under 3K mileage. It appears this issue is common for many jeep owners. Aside from the reactionary swerve to a random object falling & obscuring your view while driving on the freeway, I managed to regain control, pull over and wedge it back temporarily. Apparently it's not an easy fix and glue does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468816June 11, 2022
SUSPENSION
My front suspension keeps bottoming out while driving down the road. If I catch a pothole or dip in the road I will bottom out. Today I was in a parking lot and it bottomed out going over a speed bump. I know there is a TSB for the eco diesel Rubicons but for no other sub-models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467726June 6, 2022
ENGINE
I was driving the vehicle, while towing a 5000lb trailer (vehicle tow rating is 6000lb), up a 4-5% grade at 4000'-6000' elevation, with ambient temperature around 80 degrees, and the vehicle unexpectedly derated / limited speed to approx 45 mph with no warning indicators on the vehicle. I had a number of cars and semi trucks behind me, and so I unexpectedly needed to find a safe place to pull over, which was limited due to the road conditions. I travel in areas frequented by semi trucks with limited shoulders. If I had not found a pull-out, this could have been dangerous. This appears to be an issue countered by a number of Jeep Gladiator Diesel owners, relating to either engine oil temperature too high, or EGT temp too high when towing uphill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467673June 5, 2022
ENGINE
Engine oil temperature reached 265 degrees while towing within capacity - engine derated power and I could not drive above 35mph on a road with a speed limit if 75mph. It was dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467417June 3, 2022
SERVICE BRAKES
A braking sensor failed on the Gladiator causing the ABS, 4WD, and cruise warning lights to become illuminated. The brakes then did not work properly causing an accident. The EDR report shows the ABS system was turned off as a result of the sensor. The attached documentation shows an expert reviewed the information and came to the conclusion the failed sensor caused the ABS to be off which in turn caused the brakes to lock. The brakes locking caused a skid which caused the accident. Also to note the general manager of Bellevue AutoNation let me know the sensor has since been changed out along with the brake cables on 06/05/2021 for all Jeep Gladiators. Jeep has known this is a problem and has not done a recall.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11467416June 3, 2022
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
Vehicle derates power when ambient temps are 85* F and up while towing my camp (which is far below the max tow rating) During a couple of these derates I was in areas where the speed limit was 65 and 75 mph, my max obtainable speed was 35mph. I heavy truck traffic i feel that was in danger and a hazard in the road. This vehicle is rated to tow far more than the loads it is actually capable of towing in higher temperatures. I have seen my oil temps rise to 265* F on multiple occasions and it seems this is around the temperature that the vehicle starts to derate. It has been my observation that the cooling system is under sized and in turn puts occupants of the vehicle at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466782May 31, 2022
POWER TRAIN, ENGINE
After stopping for fuel in Quartzite, Arizona I began to merge onto HWY 10. As I accelerated the vehicle limited my speed to 45 MPH. This is on a 70 MPH section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 MPH. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and Jeep directly, they say they have never heard of the issue and don't have any advice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466777May 31, 2022
ENGINE
3.0 EcoDiesel in the Jeep Gladiator has cooling issues. Thousands of users affected and discussing on forums and on Facebook groups but the manufacturer is unwilling to fix. Core of the issue is that the engine was altered in the Gladiator and Wrangler over previous installations in the Ram and Grand Cherokee by removing oil coolers and a larger oil pan, which has resulted in high oil temps. At 265 degrees (which is accomplished easily during the summer with a trailer UNDER the tow rating), the engine starts derating and limp mode. The aftermarket community has tested everything ... removing hoods, fenders different cooling solutions, etc and nothing is working at the moment other than aftermarket solutions to cool the oil (which are negligible at best at the moment due to the space constraints imposed by the engine being quite large in the engine bay not not substantial room for a larger oil pan and external cooler). Chrysler should have put more work in to the design, or not sold the EcoDiesel in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466776May 31, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
While towing a trailer the vehicle suddenly reduces power to less than half and multiple check engine lights appear. This seems to happen only when outside temperatures are above 80f. I went from going 65mph to 45mph within 1/4 mile which caused sudden traffic issues behind me. I have had the vehicle to the dealer multiple times and they do not find anything even though there are multiple engine lights. I have had it happen a over 8 times in 1 year. I also have a co-worker that has had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465928May 24, 2022
POWER TRAIN
The clutch burned out, fly wheel with hot spots, on a 2022 Gladiator with 4400 miles only. A lot of smoke was coming out from underneath the car. We have to get out of it. The car in at the dealer trying to get repair. We don't know if it was a pressure plate malfunction. There was a burning smell 3 days prior to the break down. I know there was a recall for faulty clutch on wranglers n gladiators. Same symptoms as my 2022 Gladiator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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