Jeep Gladiator Complaints

996 consumer complaints on file.

#11654433April 14, 2025
SUSPENSION, STEERING
The contact owns a 2023 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the front of the vehicle started wobbling abnormally. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The vehicle was taken to a local independent mechanic for a second opinion, and the contact was informed that the steering stabilizer needed to be repaired. The vehicle was repaired with an aftermarket part; however, the failure reoccurred. There was an appointment scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654320April 13, 2025
ELECTRICAL SYSTEM, STEERING
Driving approximately 40 mph, power steering went out almost wrecked dash said service shifter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653484April 8, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 35 MPH, the instrument cluster went black. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument cluster had a short circuit and needed to be replaced. The contact was informed that there was a recall related for the failure; however, the VIN was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653504April 8, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at various speeds, the instrument cluster was intermittently inoperable. The contact stated that upon restarting the vehicle, the instrument cluster turned on but displayed erroneous information on several occasions. Additionally, the contact stated that he had disengaged the engine Auto Start/Stop System; however, the system recently started to re-engage unintendedly while at a complete stop. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer informed the contact that the electronic system was functioning as needed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653125April 7, 2025
SEAT BELTS, ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 50 MPH, the instrument panel became inoperable. The contact was able to continue driving the vehicle. The contact stated that the failure was permanent. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. Additionally, the contact stated that the front driver's side seat belt had failed to retract as needed and remained loose. The contact related the failure to NHTSA Campaign Number: 20V580000 (Seat Belts); however, the VIN was not included. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653226April 7, 2025
ELECTRICAL SYSTEM, STEERING
Check engine light illuminated...Service Shifter displayed, auto start/stop illuminated followed by loss of power steering ans vehicle would not shift automacially into to passing gear/ lower gears. Stopped shut off truck cleared code ..resumed Driving. This happened 4 times in last 3 weeks. Made appt at local dealer to correct issue. We ll see how it goes. This is a known issue with Jeep and tgey have faile to address issue. Very dangerous, not buying snother Jeep
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652909April 5, 2025
ELECTRICAL SYSTEM
Instrument cluster has failed at random. No blown fuses etc. no misuse or incidents. Instrument cluster working as normal when started at driven at days start. Started vehicle for second time same day to depart location and instrument cluster completely black and not working. This issue has not fixed itself over time, and is not linked to any other issue causing such. Issue also has not been resolved as a new cluster is almost $500. Instrument cluster not functioning makes it very unsafe to drive as well as makes it impossible to see or find any vital information pertaining to the vehicles health and performance. I can no longer access fuel levels, engine/oil/transmission/etc. temperatures. Oil life, as well as not being able to reset oil life when/if oil is changed. With this issue I can not even see if check engine light is on or if receiving important safety message from vehicle. Also cannot see if vehicle is in 2H 4H N or 4L via dash. As well, but NOT limited to, I also cannot even access vehicles current mileage, and cannot even see battery voltage. My vehicle also is in desperate need of new tires, but because of this issue I cannot even replace them properly as I need cluster screen to make sure the accurate, proper and PRECISE tire size is imputed to vehicle to not affect vehicles performance and most importantly health. It’s ridiculous that their is currently a recall for such exact part, but only certain gladiators are supposedly “affected”. Yet, here I am, with a 2020 Rubicon Jeep Gladiator that has the EXACT issue and am being told my vehicle is not part of such recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652835April 4, 2025
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2020 Jeep Gladiator. The contact stated upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure had been recurring intermittently. The contact expressed safety concerns because the failure had caused the speedometer and the fuel gauge to become inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652661April 3, 2025
STEERING, SUSPENSION, WHEELS
Death wobble, while traveling down any road that has a bump or is not smooth as glass I get the front end wobble, the only way to stop it is to slow down, have had a couple near miss accidents because of this. This jeep is all original, second time in shop was told all original parts are fine no wear no loose parts. They are putting a steering damper on it. Was told by the dealership where it was purchased “it’s a jeep thing”. Because of the wobble had to replace tires because of uneven wear, had tires rebalanced multiple times trying to fix issue, now another fix to see if it works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652247April 2, 2025
STEERING, VISIBILITY/WIPER
Steering damper is affected by a recall and i have not received the recall. Causes truck to abruptly jerk left or right causing a lif e threatening matter to everyone one the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652269April 2, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the vehicle information as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652009April 1, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Gauge cluster went blank randomly, no prior warnings, it just went out while driving. It has been at the dealership getting worked on, in which they stated this is an issue they have seen with other jeeps. I find this to be a safety issue since you can't immediately view how much gas you have, miles in the car, speed while driving. It has not been inspected by any other entity other than the Opelika Jeep Dealership in Alabama.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651743March 31, 2025
ELECTRICAL SYSTEM
The instrument panel cluster (IPC) display has started flickering on and off, progressively getting worse until it goes dark. The problem is intermittent and seems to be happening more frequently over time. This issue is distracting when driving; the display shows critical vehicle information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651844March 31, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the mileage or safety warning information as intended. The local dealer was contacted. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651720March 31, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE
The contact owns a 2022 Jeep Gladiator. The contact stated that while the vehicle was occupied and driven at 5 MPH in the residential driveway, smoke started to be emitted from under the hood. The contact opened the hood and discovered fire primarily emitting from the top of the battery. No warning lights illuminated. The contact then used a broom to try to turn off the fire, and the contact then used water to turn off the fire. There were no injuries sustained. The contact did not file a fire report, and a police report was not filed. The fire was extinguished by the contact with water to certain the fire was extinguished. The vehicle had damage due to the fire, however, it was not destroyed. The dealer was informed of the failure, and the contact was informed that the vehicle was no longer under warranty; however, due to costs was taken back to the residence and remained in the contact's possession. The contact took the vehicle to an independent mechanic the vehicle was inspected; however, the vehicle was not diagnosed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact referenced Investigation ID: PE24024 for Subject: Underhood fires. The failure mileage was approximately 4,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11651461March 29, 2025
POWER TRAIN
Brought vehicle in for new tires. Upon inspection it was found that the rear axle seal was leaking. Contacted Jeep customer service and was told vehicle had no recalls. I state that there was a Customer Service Notification for this issue and was told there was not. Was told vehicle was out of warranty and was at was at my expense. Told the service rep that this issue was brought up when it was in warranty and was told by dealership that it wasn't an issue. Customer rep then told me i needed to get a second opinion at that time and that there was nothing that could be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651073March 27, 2025
ELECTRICAL SYSTEM
Speed digital cluster screen dont work! At all started about 2 weeks ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650762March 26, 2025
ELECTRICAL SYSTEM
The instrument panel cluster (IPC) display went blank and has not come back on. Similar to the description in recall number 24V652.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650877March 26, 2025
STEERING
Steering dampner. Causes steering to suddenly make the vehicle jerk to the left or the right when at speeds around 45 mph or higher making it a hazardious risk and safety concern for yourself and also other people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650880March 26, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER
Rearview camera stays on while vehicle is going from reverse to drive causing a distraction an a safety concern
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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