Jeep Compass Complaints (2007)

435 consumer complaints on file.

#10954476February 14, 2017
SEAT BELTS
WHEN I PUSH THE BELT INTO THE RECEIVER IT CLICKS AND HOLDS THE TONGUE OF THE METAL CATCH BUT WHEN YOU TUG ON IT IT PULLS APART EASILY. WE DO NOT KNOW HOW LONG THIS HAS BEEN GOING ON. IT IS THE PASSENGER SIDE THAT WE ARE HAVING THIS PROBLEM WITH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954511February 14, 2017
STEERING, SUSPENSION, WHEELS
DRIVING ON A HIGHWAY AT 35 MPH AND BRAKING FOR A RED LIGHT THE JEEP FRONT END COLLAPSED AND THE VEHICLE SERVED TO THE LEFT. DEALER INSPECTION REVEALED THE FRONT CROSSMEMBER BROKE DUE TO CORROSION. THE REAR CROSSMEMBER WAS ALSO CORRODED. THE UNDERCARRIAGE OF THE VEHICLE SUSTAINED EXCESSIVE & EXPENSIVE DAMAGED. CHRYSLER HAS NO RECALL ON THIS CORROSION PROBLEM ALTHOUGH IT HAS ISSUED AN ACTION UNDER 23-012-14. CUSTOMER NOTIFICATION WOULD PREVENT ANY POSSIBLE ACCIDENTS AND UNDERCARRIAGE DAMAGE BUT NO SUCH NOTIFICATION IS IN EFFECT. A SERVICE VISIT ON 10/2016 WITH INSPECTION DID NOT ALERT THE OWNER OR DEALER TO THIS DANGEROUS CONDITION OF CORROSION OF A CRITICAL STRUCTURE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949807February 6, 2017
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL BURNING ODOR AND HEAT COMING FROM THE SEAT WHEN THE DRIVER SIDE SEAT HEATER WAS ACTIVATED. THE CONTACT FELT A PINCH COMING FROM THE SEAT AS WELL. UPON INSPECTION, THE CONTACT NOTICED A HOLE BURNED INTO THE SEAT AND THE CONTACT'S JACKET. THERE WERE NO INJURIES. THE CONTACT TURNED OFF THE SEAT HEATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. AN INVESTIGATOR WAS SENT FROM CHRYSLER TO INSPECT THE VEHICLE, BUT THE DIAGNOSIS WAS NOT DISCLOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10940034January 5, 2017
FUEL/PROPULSION SYSTEM
THE 2007 JEEP COMPASS PURCHASED AS MY DAUGHTERS FIRST CAR HAS EXPERIENCED STALLING ISSUES UPON REFUELING FROM DAY ONE. THE CAR WAS SERVICED BY THE SELLING DEALERSHIP, BRANDON HONDA, ON SEVERAL OCCASIONS AND NO REPAIR WAS DEEMED NECESSARY. I WAS ADVISED THE CAR WAS ALSO SENT TO A NEIGHBORING JEEP DEALER AND THE ISSUE COULD NOT BE DUPLICATED. I THEN TOOK THE CAR TO A DIFFERENT JEEP DEALER, JERRY ULM AND WAS ADVISED THE ISSUE WAS IDENTIFIED WITH THE FIRST CODE RETURNED. THE CANISTER AND SOLENOID WAS REPLACED IN 5/16 AND THE CAR DID NOT STALL AGAIN UNTIL DECEMBER. A COUPLE OF WEEKS AGO UPON REFUELING THE CAR STALLED AGAIN. THE CAR HAS STALLED THREE MORE TIMES AND IS SCHEDULED TO BE SERVICED AT JERRY ULM AGAIN TOMORROW. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS ONLINE, YET NO RECALL HAS BEEN ISSUED FOR THIS EXTREME SAFETY ISSUE. MY CONCERN FOR THE SAFETY AND RELIABILITY OF THIS CAR IS AT AN ALL TIME HIGH DUE TO THE REOCCURRENCE AND NO WARNING OF THE STALL- THE CAR JUST SHUTS DOWN SILENTLY. I APPRECIATE YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938248January 3, 2017
STRUCTURE, SUSPENSION, STEERING
2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO VEHICLE K-FRAME REPLACEMENT/REPAIRS DUE TO CORROSION- REPAIRS WERE PERFORMED BEFORE CONSUMER WAS NOTIFIED OF EXTENDED WARRANTY FOR CORROSION PROBLEMS. *SMD THE INNER TIE ROD END AND FRONT SWAY BAR LINK WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938904December 31, 2016
SUSPENSION
SUSPENSION SUBFRAME EXTREMELY WORN OUT AT AROUND 100,000MILES AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937531December 27, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,555.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936514December 20, 2016
FUEL/PROPULSION SYSTEM
EVERY TIME AFTER REFUELING, MY 2007 JEEP COMPASS WILL STALL AND/OR BUCK AND ALMOST STALL SOON AFTERWARDS. IT'S A VERY DANGEROUS SCENARIO THAT LEAVES ME WITHOUT POWER STEERING USUALLY IN THE MIDDLE OF TRAFFIC. THE PROBLEM SEEMS TO BE A COMMON PROBLEM AMONG JEEPS/CHRYSLER PRODUCTS BECAUSE THERE ARE MANY REFERENCES TO THE ISSUE ONLINE. FOR EXAMPLE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T29898_DS631498 FOR NOW, ALL I CAN DO IS NOT COMPLETELY FILL MY TANK FOR IT NOT TO HAPPEN. I'M NOT WHAT THE FIX, IF ANY, THERE IS YET. IT ONLY OCCURS RIGHT AFTER REFUELING. THEN THE VEHICLE IS FINE UNTIL THE NEXT TIME IT'S REFUELED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929649December 2, 2016
STEERING, SUSPENSION
THE VEHICLE WITH APPROX 120000 MILES ON IT IN 11/2015 HAD THE PASSENGER SIDE AND DRIVERS SIDE BALL JOINTS REPLACED. IN 4/2016 THE PASSENGER SIDE BALL JOINT FAILED AND PULLED OUT OF THE STEERING KNUCKLE AS I BACKED OUT OF MY DRIVEWAY, I HAD IT REPLACED. TWO WEEKS LATER THE DRIVER SIDE BALL JOINT PULLED OUT AS I MADE A RIGHT HAND TURN INTO A WALMART PARKING LOT. THE FAILURE CAUSED MY STRUT TO BE BENT, THE INNER AND OUTER TIE RODS TO BE TWISTED AROUND THE HALF SHAFT DRIVE AXLE, AND THE DRIVE AXLE TO BE PULLED OUT OF THE TRANSMISSION. MY LOWER CONTROL ARM NEEDED TO BE REPLACED AS WELL. LUCKILY MOST OF THE DAMAGE WAS COVERED UNDER MY INSURANCE. IF IT HAD HAPPENED ON THE HIGHWAY I'D HAVE NEEDED A CASKET AND AN UNDERTAKER AS WELL! YESTERDAY I WENT TO GET AN ALIGNMENT DONE - AND TO CHECK AS TO WHAT WAS MAKING A CLUNKING SOUND UNDER THE FRONT END - I WAS TOLD I NEED A NEW PASSENGER SIDE LOWER CONTROL ARM, INNER AND OUTER TIE ROD ENDS AND A NEW LOWER BALL JOINT... YET AGAIN! THE THIRD BALL JOINT IN TWO YEARS!!! THIS AUTO I BOUGHT USED FOR $8K IS TURNING OUT TO COST ME TWICE THAT AMOUNT IN REPAIRS. I HAVE NOT DONE A "CARFAX" ON THIS VEHICLE TO DETERMINE HOW MANY TIMES THE FRONT END SUSPENSION ITEMS WERE REPLACED PRIOR MY PURCHASE OF THIS VEHICLE. HOWEVER, HAVING OWNED THIS CAR FOR ONLY A YEAR AND A HALF, IT HAS BEEN IN THE SHOP NEARLY EVERY TWO MONTHS FOR CRITICAL STRUCTURAL, OR ENGINE REPAIRS. WHY HAS THERE NOT BEEN A SAFETY RECALL ON THIS VEHICLE ?!?! THIS CAR IS A LEMON! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929691December 2, 2016
SUSPENSION
THE FRONT LEFT SIDE HAS COME APART 2 TIMES FROM THE BALL JOINT AND A FRAME. TODAY IT FELT AND SOUNDED THE SAME I TOOK IT IN TO A SHOP IMMEDIATELY BECAUSE I DID NOT WANT THE FRONT TIRE COMING OF AGAIN. THE MECHANIC PUT IT UP ON THE LIFT AND CAME AND GOT ME. THE ENGINE CRADLE IS TOTALLY ROTTEN THIS IS WERE ALL OF YOUR FRONT END PART ARE HELD IN PLACE. THE SAID THING IS I STILL OWE 2 MORE YEARS ON THIS JEEP WHAT CAN I DO!!??.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928476November 29, 2016
UNKNOWN OR OTHER
FRONT CROSS MEMBER RUSTED OUT. ENTIRE FRAME RUSTING MAKING CAR VERY UNSAFE TO DRIVE I AM HAVEING FRONT MEMBER REPLACED BUT BECAUSE OF RUST CAR IS REALLY UNSAFE TO DRIVE AT HIWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927075November 19, 2016
FUEL/PROPULSION SYSTEM
WE PURCHASED THE VEHICLE NEW IN JANUARY 2008. IT HAS LESS THAN 100,000 MILES ON IT. THE JEEP HAS BEEN A VERY RELIABLE VEHICLE, UNTIL RECENTLY. WITHIN THE PAST MONTH, IT HAS STALLED ON US FIVE TIMES (TWICE ON A FOUR LANE HIGHWAY), NO MALFUNCTION LIGHT. WHEN IT STALLS, THE STEERING WHEEL LOCKS UP. ALSO, WHEN REFUELING THE TANK, THE PUMP SHUT OFFS AFTER EVERY $0.10-$0.20 WORTH OF GAS. REFUELING THE TANK TAKES APPROXIMATELY 10-15 MINUTES. ORIGINALLY, WE BELIEVED IT WAS THE PUMPS AT A CERTAIN GAS STATION; HOWEVER, TRIPS TO NUMEROUS GAS STATIONS RESULTED IN THE SAME ISSUE. THE JEEP STALLS ONLY AFTER REFUELING. I BEGAN RESEARCHING ONLINE, AND I THOUGHT THE ISSUE MIGHT HAVE BEEN A CLOGGED EVAP SYSTEM. HOWEVER, WE BROUGHT IT TO OUR MECHANICS; UNFORTUNATELY, IT NEEDS A NEW FUEL TANK. THE REPAIR ESTIMATE TOTALS $1,131.07 FOR PARTS, LABOR, AND TAXES. OUR MECHANICS, THOUGHT THERE COULD HAVE BEEN A RECALL ON THE FUEL TANK, OR POSSIBLY AN EXTENDED MANUFACTURER'S WARRANTY, THERE WASN'T. I BEGAN RESEARCHING THE AFOREMENTIONED FUEL TANK ISSUE, I FOUND NUMEROUS COMPLAINTS ABOUT THE FUEL TANK. THE MANUFACTURER HAS BEEN NOTIFIED OF THE ISSUES FROM JEEP OWNERS, MYSELF INCLUDED. WHY HAS FCA US, LLC "CHRYSLER" NOT ISSUED A RECALL? DOES SOMEONE HAVE TO BE INJURED OR WORSE FOR CHRYSLER TO TAKE NOTICE? THIS DEFECT IS EXTREMELY DANGEROUS, AND I BELIEVE IT MUST BE ADDRESSED AS SOON AS POSSIBLE! HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2007/JEEP/COMPASS/FUEL+SYSTEM HTTP://WWW.CARCOMPLAINTS.COM/JEEP/COMPASS/2007/FUEL_SYSTEM/FUEL_PROPULSION_SYSTEM.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925658November 13, 2016
ENGINE
AFTER FIIL UP WITH GAS IT SHUT DOWN WHILE RUNNING AT LEAST 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924356November 4, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE CONTACT WAS INFORMED THAT THE DRIVER SIDE LOWER CONTROL ARM, SHOCKS, AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,276.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917738October 21, 2016
SUSPENSION:FRONT, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. AFTER REFUELING THE VEHICLE AND DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE PASSENGER SIDE HEAD LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM FOR THE HEAD LAMPS NEEDED TO BE REPLACED. IN ADDITION, THE FRONT BALL JOINTS AND STRUTS WERE CORRODED AND ALSO NEEDED TO BE REPLACED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE WHY THE VEHICLE STALLED. THE STRUTS AND BALL JOINTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916784October 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE REOCCURRED AFTER DRIVING AT 35 MPH AND 55 MPH. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS AT A FULL TANK OF FUEL, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE CLEANED AND ADJUSTED, THE PURGE VALVE, THE SPARK PLUG, THE FUEL CAP, THE AIR VENT FILTER, AND THE CANISTER CONTROL MONITOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914801October 7, 2016
SUSPENSION
STARTED HEARING CLUNKING NOISE UNDERNEATH THE FRONT. TOOK TO MECHANIC IMMEDIATELY AND HE SAID MY FRONT CROSSMEMBER WAS RUSTED OUT. HE TOLD ME JEEP COMPASS HAD ISSUED A EXTENDED WARRANTY ON THE PROBLEM. T.S.B 23-012-14 IS THE SERVICE BULLETIN NUMBER. MY MECHANIC ADVISED ME THAT IT WAS NOT SAFE TO DRIVE AND I WAS LUCKY TO EVEN GET IT THERE. I CALLED MY LOCAL CHRYSLER DODGE JEEP DEALER TO GET PROBLEM FIXED. THEY TOLD ME IT WAS UNDER WARRANTY AND I ARRANGED A TOW TO GET IT THERE. HOWEVER ABOUT 10 MINUTES LATER THE DEALER SAID IT WOULD NOT BE COVERED BECAUSE IT WAS NOT PURCHASED IN ONE OF THE SALT BELT STATES BUT WAS BUILT IN THE TIME FRAME UNDER WARRANTY. IT WAS BOUGHT IN V.A. AND WAS NOT COVERED, BUT WEST VIRGINIA IS COVERED AND THAT IS ONLY 62 MILES OR ABOUT A 50 MINUTES. IN MY OPINION ANY JEEP SHOULD BE COVERED FOR THE DEFECT IF THEY HAVE THE SAME PROBLEM ESPECIALLY IF THEY WAS BUILT AT THE SAME TIME. WHEN I SEEN THAT PART I COULD NOT BELIEVE HOW FAR GONE IT WAS. SCARY REALLY. MY FAMILY LIVING IS JUST AS IMPORTANT AS ALL THE OTHER FAMILIES IN THE SALT BELT STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909935September 27, 2016
EXTERIOR LIGHTING
TIPM FAILED HEAD LIGHT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909766September 26, 2016
STRUCTURE:BODY
TL* THE CONTACT FILED A COMPLAINT FOR THE VEHICLE OWNER OF A 2007 JEEP COMPASS. THE CONTACT, A MECHANIC, NOTICED THAT THE FRONT SUBFRAME WAS COMPLETELY RUSTED AND CORRODED AND COULD FRACTURE. THE MECHANIC REMOVED THE RUSTED FRONT SUBFRAME. THE MECHANIC CONTACTED A LOCAL DEALER TO HAVE THE VEHICLE OWNER SCHEDULE A REPAIR. THE DEALER HAD A HIGH CALL VOLUME AND THE CONTACT WAS UNABLE TO REACH THE SERVICE DEPARTMENT AFTER SEVERAL ATTEMPTS. THE CONTACT WAS TO CALL THE MANUFACTURER REGARDING THE VEHICLE OWNER SCHEDULING A REPAIR WITH THE DEALER. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899131August 29, 2016
FUEL/PROPULSION SYSTEM, SUSPENSION, EXTERIOR LIGHTING
WHEN FILLED UP WITH FUEL, CAR STALLS OUT AND CUTS OFF. I HAVE REPLACED ALL OF THE BEARINGS AND CAR STILL MAKES A ROARING NOISE WITH THE AXLE. UPPER CONTROL ARMS ARE COMPLETELY DAMAGED. BATTERY LIGHT CONTINUES TO COME ON AND HEADLIGHT WAS REPLACED BUT DOES NOT STAY ON. LIGHT STAYS ON INDICATING VACUUM HOSE ISSUE. 4 WHEEL DRIVE LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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