Jeep Compass Complaints (2022)

226 consumer complaints on file.

#11534384July 25, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Middle cluster of dashboard is extremely dim and unresponsive to attempts in settings to alter/fix it. We have 2 additional 2022 Compass models in our family, and all three have this issue. We are submitting separate reports for each VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533627July 21, 2023
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Greetings, There is day time dash dimming issues, and unable to adjust manually. Anti collision feature randomly turns off while driving. Auto on and off feature for fuel economy has not worked in 14 months. Finally, a hard gear jerking event occurs when traveling at slow speed that feels like being rear ended by another vehicle. Not feeling safe with this Jeep. Dealer had the vehicle for week to tell me these are known issues with no remedy available. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533517July 20, 2023
ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2022 Jeep Compass. The contact stated while stopped at a stop light, the contact attempted to accelerate however, the vehicle failed to respond as needed. The contact stated that the vehicle lost motive power and shut off with several unknown warning lights illuminated. The contact attempt to restart the vehicle several times but the vehicle would not restart. The vehicle was towed to the dealer and the contact was informed that the starter needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533298July 19, 2023
UNKNOWN OR OTHER
The digital dashboard display appears dim appears dim during the day. It is as if the display is stuck in night mode, so you cannot see the digital speedometer, or any warnings such as gas, temperature, tires, etc. Brought to the dealer twice and was told there is no fix and engineering is working on a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533247July 19, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Dash lights, hazard button, radio stuck in night mode. Fuel gauge, speedometer, engine temperature and check engine/ tire pressure gauge are not visible in daylight. Creates a hazard when unable to see viable information like a flat tire, engine overheating, or low on gas. Tried to get it fixed but was told jeep currently has not issued a solution to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532442July 15, 2023
EXTERIOR LIGHTING
Dashboard screen behind steering wheel and middle dashboard mounted screen are not adjusting for brightness during the day. The only things you can read during the day are the large velocity number in the center on the driver side screen and the blue line for route directions on the middle screen.. At night or very dim driving conditions the screens are bright enough to read, but in full sun it is all but viewless. I've read that there have been some recalls (90 vehicles) that were manufactured in summer 2022, but my VIN is not on that list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532345July 14, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The cluster display on my vehicle is dim too non visible in full sunlight , daylight operating conditions . Automatic display functions turned off and manual brightness adjusted full, yet the dim to non existent backlight does not change. I been told this is a problem and FCA engineers are looking at, but at what priority. It seems that more and more of these complaints are showing up. There needs to be a recall to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532013July 13, 2023
AIR BAGS
The contact owns a 2022 Jeep Compass. The contact stated that while driving at an undisclosed speed, another vehicle rear-ended her, causing her to crash into the vehicle in front of her; however, no air bags were deployed. There was an occupant in the front passenger seat during the crash. The contact sustained a fractured arm that required medical attention. The front passenger occupant did not sustain any injuries. A police report was filed. The vehicle was towed to a collision center. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,953.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11531773July 12, 2023
POWER TRAIN, ENGINE
The contact owns a 2022 Jeep Compass. The contact stated that while driving at approximately 15 MPH making a left turn, the vehicle lost motive power and stalled with the drive(D) light flashing. The driver shifted the vehicle into park(P) and restarted the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was contacted and referred the contact to another local dealer. The failure mileage was approximately 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531711July 11, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Screens in vehicle have dimmed and are unable to brighten. It’s impossible to see while driving during the day. I have run out of gas on the highway, and almost caused an accident. My vehicle also automatically breaks and sounds an alarm as if I have had a collision, and almost caused another accident from being rear ended. Thankfully, one of the issues has been resolved and the dealership is fixing it (although my VIN number was not included in the recall at this time). I’ve developed a fear of driving on the highway now so be cautious of purchasing until all these issues have been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531354July 10, 2023
ELECTRICAL SYSTEM
Backlighting in dash cluster not working and makes it very difficult to see my fuel gauge, and temperature gauge, cruise control, and other items shown in gauge cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531057July 8, 2023
EXTERIOR LIGHTING
The cluster digital display on the 2022 Jeep Compass appears dim in full sunlight and during the day when there is “minimum backlighting.” The car has been to the dealer multiple times and has been reported to the manufacturer. I’m being told there is no fix at this and the engineers are working on it. I was told I would be notified with an “update” when it becomes available. I’ve experienced this issue for over a year. Not being able to see the instrument panel in the daylight is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530167July 3, 2023
EXTERIOR LIGHTING
Instrumental cluster display does not display during daylight hours. Gas gauge and speed gauges are not visible due to faulty illumination. Inability to view during operation diverts is a safety hazard. I have taken the vehicle to Dodge service centers twice but they are unable to fix or repair this issue stating that they have not been told of this problem by Dodge/Chrysler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529495June 29, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
- Unsure what is failing. With increasing frequency, 22 Jeep Compass Sport repeatedly stalls (1+ time every few months since OCT ’22) when trying to accelerate after stopping, always (except for one time) engaging auto ebrake, and always requiring a shift to park and engine restart. Engine shuts off, but malfunction is likely related to auto start, as it hasn’t occurred when auto start is already pressed off. Latest failure 28JUN at stop sign near home after a 20-second stop, and auto start turn-off failed after restart. This instance is notable in that: this problem is increasing in frequency, duration of stop was short (unlike usual at 1-3 minute stoplights), this occurs whether or not engine was running long beforehand, and is first time the auto start off-button failed. This is also the shortest interval in between instances, as it occurred last week. Available to inspect. -Safety concerns: always occurs in heavy traffic, always during required acceleration, potentially leading to collision at light/in intersection; always antagonizes other drivers. Has not occurred at high speeds (yet), but have read online claims of similar occurrences in Jeeps at highway speeds, risking fatality. -Dealer service was unable to replicate. Dealer was not denying, but unable to diagnose without replication. No codes indicate problem. Personally was only able to replicate once when deliberately trying in empty parking lot. Reported to Jeep in JAN ‘23, then to dealer service at time of diagnostics. -Problem has only been checked by local dealer service. No crashes (yet) so no police or insurance. -Unlike other reports, no warnings prior to failure for me, only “ebrake on” light after failure. -Jeep fanboy forums say cause is low fluids. Wrong, but even if true no car should shut down and endanger lives when brake fluid or even oil is a little low. New cars leaking like sieves would also be yet another Jeep-centric problem. Wife and I know how to drive and check fluids.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529365June 28, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The display, where the speed and other pertinent information is displayed, is in dark or night mode. It is very if not impossible to see during daylight hours. It is very distracting not to be able to see the information that you should be able to this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529356June 28, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
While driving down the radio, my infotainment system began flashing on and off, failing to properly load. This can cause a distraction in the vehicle, leading to an accident. The dealer stated could not duplicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529354June 28, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST, ELECTRICAL SYSTEM
Upon start up of my vehicle I noticed my center display for speed, etc had turned itself to Spanish, but my radio was still in English. My forward collision warning, Lane keep assist, auto emergency braking, and front collision avoidance had all turned themselves off, and my auto park brake had turned itself on. After contacting a dealer they stated they had several complaints and to just turn them back on/off. Having these safety features turn themselves off can provide a fall sense of safety and cause accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529352June 28, 2023
EXTERIOR LIGHTING
The backlight for the center cluster display is failing to properly illuminate during daylight. This causes it to be hard/impossible to see during day time hours. There is currently a recall for the 2022 Jeep Compass having the same issue, however mime does not fall under the recall. I would advice looking further into the recall, because it appears more vehicles are affected than stated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529249June 27, 2023
ELECTRICAL SYSTEM
Instrument cluster is stuck in day time mode. There is no way to dim it at night which makes it hard to drive and see during night travel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529207June 27, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
My cluster display has been on dark night mode since January 2023. I purchased the vehicle in April 2022. During the day, I cannot see the cluster display, and have missed gas warning lights, low tire lights, and other emergency lights due to the dimness of the screen. It is a hazard to drive as daylight is longer-- and the navigation screen is also impossible to see during daylight hours. There is no way to brighten either the cluster display or navigation system. The dealership confirmed the issue and instructed me to sit back and wait for an update in January, and there have been no updates yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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