Jeep Compass Complaints (2007)

435 consumer complaints on file.

#11112303July 19, 2018
SUSPENSION
RUSTED OUR SUBFRAME AND SPRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110453July 10, 2018
STRUCTURE:BODY
SEVERE CORROSION OF CROSSMEMBERS & INCOMPLETE DEALER SERVICING OF ISSUE. A TSB # 23-012-14 ISSUED 5/19/2014 EXTENDED COVERAGE OF CROSSMEMBERS TO UNLIMITED MILEAGE & 10 YEARS. DEALER REPLACED FRONT CROSSMEMBER 02/2017 WITHIN COVERAGE PERIOD BUT CLAIM CONDITION AT TIME OF REAR CROSSMEMBER DIDN'T ALSO WARRANT REPLACEMENT DESPITE LACK OF METAL STRUCTURE TO WALLS OF CROSSMEMBER AND HAVE DECLINED TO EXTEND REPAIR TO AN OBVIOUSLY LONG EXISTING PROBLEM OF REAR CROSSMEMBER CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110287July 9, 2018
STRUCTURE:BODY
I EXPERIENCED A TIRE BLOWOUT ON I-70 WHILE TRAVELING AT 60MPH. FORTUNATELY, NO CARS WERE AROUND AT THE TIME OR IT COULD HAVE KILLED ME OR CAUSED SERIOUS HARM TO MY CAR OR ANOTHER. I HAVE BEEN STRUGGLING WITH TIRE ISSUES FOR SOME TIME, BUT THEY COULD NOT FIGURE OUT WHY. I HAVE HAD A PREVIOUS BLOWOUT AS A RESULT OF THE INSIDE EDGES OF THE TIRES WEARING OUT TOO QUICKLY. AFTER HAVING MY CAR TOWED TO A TIRE SHOP DURING THIS INCIDENT, THEY INFORMED ME THAT THE REAR SUBFRAME IS RUSTED THROUGH AND CAUSING THE TIRES TO WEAR ON THE INSIDE EDGES. THEY STATED THE FRAME WILL NEED TO BE REPAIRED OR REPLACED BEFORE AN ALIGNMENT CAN EVEN BE MADE. THEY RECOMMENDED I GET IT REPAIRED AS SOON AS POSSIBLE SINCE IT IS UNSAFE. . THEY ALSO TOLD ME TO CHECK WITH JEEP ON RECALLS. I HAVE CALLED JEEP THREE TIMES NOW. THEY STATED THEY WERE AWARE OF AN ISSUE AND THEY HAD EXTENDED A WARRANTY ON IT BUT I WAS OUT OF THAT WARRANTY WHICH EXPIRED LAST YEAR. THEY ORIGINALLY SAID THAT IT IS POSSIBLE THEY WOULD FIX IT OUT OF WARRANTY, BUT I WOULD NEED TO GET AN APPOINTMENT AND FOLLOW UP WITH THEM. I CALLED THEM BACK AFTER THE LOCAL SHOP REFUSED TO HELP ME. THEY STATED THAT I HAD TO HAVE A DIAGNOSTIC TEST DONE. I TOLD THEM I WAS UNHAPPY WITH THIS SINCE I DIDN'T FEEL I SHOULD HAVE TO PAY FOR THIS AND DRIVE AN UNSAFE CAR TO THE DEALERSHIP WHICH IS NOT CLOSE TO ME. THEY THEN INFORMED ME THAT THEY ARE ACTUALLY NOT GOING TO HELP ME AT ALL BECAUSE THE WARRANTY IS EXPIRED. THIS IS A HUGE SAFETY ISSUE AND I HAVE FOUND DOZENS OF COMPLAINTS ONLINE. PLEASE TELL ME WHY THIS IS NOT A RECALL. I COULD HAVE EASILY BEEN KILLED BY THIS ISSUE. I HAVE HAD NEAR MISSED FROM BLOWOUTS TWICE NOW, WHICH I NOW KNOW WERE A RESULT OF THIS. FURTHERMORE, THIS IS A VERY EXPENSIVE REPAIR AND BUYERS DJOUKD BE MADE AWARE BEFORE PURCHASE. THIS SHOULD BE A RECALL WITH ALL EXPENSES COVERED. I AM REALLY UPSET THAT IT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110366July 9, 2018
UNKNOWN OR OTHER
TODAY WHILE LEAVING A DRIVE THRU MY CAR STALLED AND THEN WENT BACK TO NORMAL, I PULLED INTO A PARKING SPACE 20 SECONDS AFTER LEAVING THE DRIVE THRU WINDOW AND PUT MY FOOT ON THE BREAK. ABOUT 5 SECONDS AFTER THAT MY CAR HAD JUST DIED. I PUT IT IN PARK, AND TURNED IT BACK ON AND IT STARTED UP WITH NO ISSUES AND I DROVE HOME WITH NO ISSUES (ABOUT 20 MILES FROM MY HOME). THIS HOWEVER IS NOT THE FIRST TIE BUT THE THIRD TIME IN LESS THEN A MONTH OF OWNING IT. THE FIRST TWO TIMES HAPPENED AFTER I FILLED MY CAR UP COMPLETELY WITH FUEL. TODAY MY CAR WAS BETWEEN ONE QUARTER AND HALF TANK. I HAD NO CHECK ENGINE LIGHTS ON EITHER. THE CAR SEEMS TO ACTUALLY DIE WHENEVER I AM AT A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110014July 7, 2018
UNKNOWN OR OTHER
REPLACED FRONT TIE RODS, SWAY BAR LINKS AND PASSENGER SIDE CONTROL ARM 1 YEAR AGO. NOTICED LOTS OF NOISE AND VIBRATION COMING FROM UNDER THE FRONT OF THE CAR. BROUGHT IT TO THE DEALER WAS TOLD IT NEEDED DRIVER SIDE CONTROL ARM AND REAR CONTROL ARMS BUT THE CROSS MEMBER AND SUB FRAME WERE SO RUSTED OUT HE TOLD ME THAT THE VEHICLE WOULD STILL BE UNSAFE TO DRIVE EVEN WITH NEW PARTS. THE COST OF REPLACING THE CROSS MEMBER AND SUB FRAME WOULD MORE THAN EXCEED THE VALUE OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104876June 30, 2018
FUEL/PROPULSION SYSTEM
FILLED GAS TANK. AFTERWARDS ENGINE STALLED IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102600June 19, 2018
STEERING, SUSPENSION
"TAKATA RECALL" EVERY TIME I HAVE TO DRIVE MY 2007 JEEP COMPASS I AM SCARED FOR MY SAFETY AND THE SAFETY OF MY CHILDREN. I HAVE HAD THE WHOLE CONTROL ARM AND TIE RODS REPLACED IN MY JEEP JUST A FEW MONTHS AGO DUE TO VERY LOUD SQUEEKING IN THE REAR END OF THE VEHICLE, IT MAKES THE SOUND WHEN DRIVING SLOW OR FAST, ANY TINY MOVEMENT SUCH AS GETTING IN AND OUT OF THE VEHICLE WHILE NOT RUNNING MAKES THE LOUDEST SQUEAKING SOUND! ITS LIKE NAILS ON A CHALKBOARD! I ALREADY HAVE TO TAKE IT BACK IN DUE TO THE SAME SOUND THE FIX LASTED ABOUT 2 WEEKS! THERE IS SOMETHING MAJORLY WRONG WITH THIS MAKE AND MODEL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102640June 19, 2018
POWER TRAIN, STEERING, SUSPENSION
WHILE COMING TO A STOP, AT A LIGHT IN HEAVY RUSH HOUR TRAFFIC, UPON APPLYING THE BRAKES FELT SHARP JERK IN STEERING WITH A LOUD SNAP NOISE. NOT KNOWING WHAT IT WAS WHEN LIGHT CHANGED AND I PROCEEDED FORWARD APROX. 2-3FT WHEN CAR CAME TO A SUDDEN STOP JERKING TO THE LEFT. IMMEADIATELY PLACED CAR IN PARK AND LOOKED OUT DRIVER SIDE WINDOW TO SEE FRONT LEFT WHEEL ANGLED BACK APROX 35 DEGREES AND JAMED INTO FENDER WELL. CALLED TOW COMPANY AND POLICE ARRIVED TO DIRECT AND DIVERT TRAFFIC, NO POLICE REPORT MADE BY POLICE BECAUSE NO INJURIES OR OTHER VEHICLES INVOLVED. TOW TRUCK DRIVER & POLICE BOTH STATED I WAS FORTUNATE, BECAUSE HAD I BEEN GOING DOWN THE ROAD WHEN IT HAPPEND IT COULD BEEN VERY SERIOUS AND/OR FATAL TO NOT ONLY ME BUT OTHERS AS WELL. CAR TOWED TO NEAREST REPAIR SHOP WERE IT WAS DISCOVERED THAT SUBFRAME ASSEMBLY HAD ACTUALLY RUSTED/ROTTED THROUGH ON LEFT FRONT END OF VEHICLE AND BROKE WITH EVERYTHING ATTACHED TO IT (STEERING LINKAGE, LEFT AXLE, TIE ROD, ETC.) COMING LOOSE. RESEARCHED ONLINE AND FOUND THERE HAND BEEN A SERVICE BULLETIN 23-012-14 ISSUED FOR FRONT AND REAR CROSSMEMBER CORROSION AND LOOKING AT OTHER FORUMS (IE MYJEEPCOMPASS.COM) AND SAFECAR.GOV AS WELL. CONTACTED JEEP CUSTOMER SERVICE GIVEN CASE #34535927.HAD TO PAY TO HAVE CAR TOWED AGAIN, THIS TIME TO A JEEP DEALER TO INSPECT AND CONFIRM SUBFRAME FAILED. WHEN I ASKED WHY THERE WASN'T A RECALL INSTEAD OF JUST A SERVICE BULLETIN THAT NOBODY SEES EXCEPT THE DEALER I COULD NOT GET A STRAIGHT ANSWER. JEEP DID AGREE TO COVER CROSSMEMBER REPLACEMENT AFTER CONFIRMED, BUT NOT TO PAY FOR THE PARTS THAT WERE DAMAGED FROM THE FAILURE OF THE CROSSMEMBER WHICH CAME TO $844.81 I HAD TO PAY. I THINK THAT WOULD BE A SMALL PRICE FOR THEM TO PAY IN LIGHT OF WHAT THE COST COULD AND WOULD HAVE BEEN TO THEM FOR SERIOUS INJURIES AND/OR FATALITY RELATED TO THEIR KNOWN DEFECT. NOW I GET STUCK PAYING FOR THEIR DEFECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11100487June 8, 2018
FUEL/PROPULSION SYSTEM
CAR STALLS AFTER FILLING TANK EVERY TIME. RUNS ROUGH THEN STALLS AND POWER STEERING CUTS OUT, LOCKS UP ON THE ROAD. WHEN RESTARTED IT STALLS AGAIN SEVERAL TIMES. VERY DANGEROUS ON THE HIGHWAY IN A HEAVY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099284June 2, 2018
ENGINE, FUEL/PROPULSION SYSTEM
OUR 2007 JEEP COMPASS HAS BEEN STALLING COMPLETELY (ENGINE SHUTS OFF) SHORTLY AFTER WE FILL UP THE GAS TANK. THIS ISSUE HAS BEEN OCCURRING FOR AROUND ONE YEAR. IT HAS HAPPENED WHILE DRIVING OR STOPPED AT A TRAFFIC LIGHT, LESS THAN A MILE FROM THE GAS STATION, USUALLY WITHIN A FEW MINUTES OF PUMPING THE GAS. WE FEAR FILLING UP THE TANK TO THE TOP BECAUSE THE CAR HAS STALLED IN LANES OF TRAFFIC. IN THE BETTER CASES, IT STALLS AT A RED LIGHT. THIS IS A DANGEROUS SITUATION. WE WERE ENCOURAGED TO FILE THIS REPORT AFTER CORRESPONDING ONLINE WITH OTHER JEEP OWNERS WHO EXPERIENCED THIS EXACT SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099342June 2, 2018
STRUCTURE:BODY, STEERING, SUSPENSION
THIS HAS BEEN A KNOWN PROBLEM A LOT ( WHEN I GOOGLED IT ). THIS IS 100% GOING TO GET SOMEONE HURT OR MULTIPLE HURT !!! THE FRONT CROSS MEMBER AND FRONT SUB FRAME IS TOTALLY RUSTED OUT TO THE THE POINT OF AFFECTING ( STEERING AND STABILITY ) !!! WHAT ARE YOU GUYS WAITING FOR ???????? SOMEONE IS GOING TO GET HURT WITH THIS SERIOUS SAFETY ISSUE !!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097814May 24, 2018
UNKNOWN OR OTHER
THE CAR STALLS AND CUTS OFF AFTER FILLING THE TANK ALL THE WAY. IF NOT COMPLETELY FULL CAR WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093890May 15, 2018
ENGINE, FUEL/PROPULSION SYSTEM
CAR STALLS AFTER REFUELING. PROBLEM BEGINS A FEW MINUTES AFTER FILLING THE TANK. I HAVE TO SIT AT THE GAS STATION AND TRY KEEPING IT RUNNING BEFORE LEAVING, IT IS NOT SAFE IN TRAFFIC. IT ONLY DOES IT AFTER REFUELING. I AM TOLD I NEED TO REPLACE THE GAS TANK TO CORRECT THE PROBLEM. THEY TELL ME GAS IS GOING BACK INTO THE CHARCOAL CANISTER MESSING WITH THE COMPUTER. A BAD VALVE IN THE GAS TANK, REQUIRING THE ENTIRE GAS TANK TO BE REPLACED. I HAVE BEEN DOING SOME RESEARCH ON THIS ISSUE AND FINDING A LOT OF PEOPLE HAVING THE SAME ISSUE IT IS NOT JUST A JEEP COMPASS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091374May 2, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 55 MPH OVER A BUMP IN THE ROAD, THE TRACTION INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR SUBFRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090978April 30, 2018
STRUCTURE:BODY
DEC 2015- MY CAR MECHANIC FOUND ROTTED OUT FRONT END SUB-FRAME/ CROSS MEMBER'. HE KNEW ABOUT A RECALL FOR THIS ISSUE SO I WAS ABLE TO GET IT FIXED. ( IMPT PLS NOTE: CHRYSLER HAD NEVER REACHED OUT TO LET ME KNOW ABOUT THIS- EVEN THOUGH WHEN I LOOK UP THE RECALL FOR CORROSION IT'S CLEARLY LISTED ). NOR DID CHRYSLER TELL ME THE REAR CROSS MEMBER WAS ALSO ON RECALL AND WOULD LIKELY BE NEEDED AND SHOULD GET IT DONE BEFORE THE SEPT 2017 END OF WARRANTY. FORWARD TO APRIL 2018 - I DISCOVER REAR CROSS MEMBER SUB FRAME IS BADLY RUSTED OUT. CALLED CHRYSLER CUSTOMER SX THEY TELL ME THAT IT'S RECALL WARRANTY RAN OUT SEPT 2017- SO THEY WILL NOT COVER THE REPAIR THIS TIME. I FEEL CHRYSLER IS RESPONSIBLE FOR THIS REPAIR AS THEY DID NOT TELL ME ABOUT REAR END PROBLEM WHEN I COULD HAVE HAD IT FIXED BEFORE THE UNBEKNOWNST TO ME END OF THE EXTENDED WARRANTY IN SEPT 2017! I SEEK YOUR HELP TO REVIEW MY COMPLAINT AND REQUEST TO OFFER LEGAL REASONS THAT WILL CHRYSLER HONOR THE RECALL WARRANTY. WHICH WAS VALID FOR SALT BELT STATES- LIKE MA WHERE I LIVE. I BELIEVE THE REFERENCE # IS 23-012-14.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090867April 29, 2018
FUEL/PROPULSION SYSTEM
CAR STALLS AFTER FILLING TANK ( NOT OVERFILLING ) . RUNS ROUGH THEN STALLS AND POWER STEERING CUTS OUT LOCKS UP ON ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090362April 26, 2018
FUEL/PROPULSION SYSTEM
WHEN YOU FEEL THE VEHICLE THE VEHICLE WILL CUT OUT AND STOPPED IN TRAFFIC AFTER READING ON SEVERAL WEB SITES THIS IS NOT A ISOLATED INCIDENT THIS IS A MAJORITY INCIDENT. IT ONLY HAPPENS AFTER YOU FILL THE TANK FULL IT WILL STOP WITH NO WARNING AND MESA FOR 10 TO 15 SECONDS BEFORE IT'LL RESTART AGAIN. IF THIS IS NOT A SAFETY ISSUE I DON'T KNOW WHAT IS SOMEBODY'S GOING TO GET KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089914April 24, 2018
SUSPENSION
MY 17 YEAR OLD SON WAS DRIVING HOME FROM SCHOOL. ALL OF A SUDDEN THE FRONT END OF HIS JEEP COMPASS PULLED LEFT AND WAS VERY HARD TO STEER AND GRINDING VERY LOUD. THE FRONT LEFT TIRE WAS POINTING OUT AND THE STEERING WHEEL WAS OFF CENTER. I TOOK IT TO THE GARAGE AND THE MAIN CROSS MEMBER RUSTED THROUGH AND BROKE. I CONTACTED JEEP AND THEY SAID THAT THERE WAS AN EXTENDED 10 YEAR WARRANTY ON THIS PARTS DUE TO THE SAME ISSUES. HOWEVER, THE 10 YEAR WARRANTY RAN OUT IN JULY 2016. IF THEY KNOW THAT THERE ARE ISSUES AND ALREADY EXTENDED WARRANTY FOR 10 YEARS; WHY DON'T THEY MAKE IT RIGHT ON ALL THE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088736April 17, 2018
FUEL/PROPULSION SYSTEM
AFTER FUELING VEHICLE TO FULL TANK, AFTER LESS THAN A MILE TRAVELED, WHILE DRIVING, VEHICLE SPUTTERS AND STALLS OUT. WILL USUALLY RESTART AFTER VEHICLE COMES TO A STOP. HAPPENS AFTER 90-95% OF FUEL FILLUPS. HAS BEEN HAPPINING FOR A FEW MONTHS NOW, HAVE NOTICED IN INTERNET FORUMS THAT THIS IS HAPPENING TO OTHER DRIVERS AS WELL OF THIS TYPE OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083884April 8, 2018
FUEL/PROPULSION SYSTEM
AFTER FILLING THE FUEL TANK, VEHICLE, RUNS ROUGH/ STALLS PULING INTO TRAFFIC . PROBLEM DISSIPATES AFTER SEVERAL MINUTES OF DRIVING UNTIL THE NEXT FILL UP WHERE THE ISSUE REPEATS. THERE ARE MULTIPLE ENTRIES OF THE SAME ISSUE ON THE INTERNET. THIS IS A SAFETY ISSUE ALSO AFFECT THE JEEP PATRIOTS, WHICH ALSO NEEDS TO BE INVESTIGATED. HTTP://WWW.CARPROBLEMZOO.COM/JEEP/COMPASS/OTHER-FUEL-SYSTEM-TANK-FILLING-CHARGING-PROBLEMS.PHP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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