Jeep Compass Complaints (2014)

308 consumer complaints on file.

#11580086March 29, 2024
AIR BAGS, EXTERIOR LIGHTING
Passenger air bag fault randomly causes warning light. TIPM causing headlights to randomly shut off and flicker when driving at night. Both high and low beams. Randomly affects passenger and drivers headlights at different times, sometimes shutting off all lighting completely for a couple of seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562145December 27, 2023
ENGINE
The vehicle just shuts off while in gear and in motion. Very dangerous. Lights come on (engine light, break light…) for a brief second before it randomly shuts off. It seems like the computer goes out, because on re start, the clock reset to 12:00 and there are no check engine lights on. It has happened several times over the past few hundred miles. An Internet search will show similar problems for other Jeep owners with no resolution. Obviously a defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533787July 22, 2023
SEATS
The headrest of my passenger seat deployed while I was driving on the highway. My twelve year old was sitting in the seat as it happened, and was hit in the head by the front of the headrest. There has been no formal inspection about it yet, but I witnessed it first-hand. There were no warning signals, lamps, or warnings associated with the incident and it happened very suddenly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528686June 24, 2023
ENGINE, VEHICLE SPEED CONTROL
The first time the situation occurred we were out of town. Warning lights appeared. The car had sluggish acceleration, noisy, rough ride, hesitating, jerking type movements . We thought it was going to stop. The message appeared "Do not drive the vehicle." My husband took the Jeep to the dealer and they were supposed to have fixed it. He was told it was the throttle. We drove the Jeep and the problem stopped for a while. It occurred again on May 25, 2023 and we had to turn around and go back home and park the vehicle and we have not been able to drive it. I found the following information; 2014 Jeep Compass Among Chrysler Vehicles Recalled for Stall Risk. We have never received a letter about a recall. Warning lights came across the board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527543June 17, 2023
SEATS
The drivers side headrest active restraint deployed, there was no accident or hit to it. Upon inspection there was broken plastic peices found and the head rest could not be reset. I saw on some sites that this was a known issue and the warranty was extended 10 years from 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526604June 12, 2023
ENGINE, POWER TRAIN
Sudden loss of oil pressure, loud ticking at bottom pulley. Oil in the engine, oil pressure sensor on dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525849June 7, 2023
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, ENGINE
The Electronic Throttle Control light(steady) and the Electronic Stability Control Activation/Malfunction Indicator Lights came on. There are times the engine light comes on. The vehicle would not accelerate, jerking kind of movement, going 20 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517500April 17, 2023
UNKNOWN OR OTHER
When driving, multiple times, the car has randomly lost all power leaving me unable to accelerate even use the horn or hazard lights to let other drivers know. Sometimes it restarts after putting it into park, removing the key, and then restarting it, but now it does not restart even after long periods of waiting. Sometimes it has also done this while driving but turned itself back on before the vehicle comes to a complete stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499280December 28, 2022
ELECTRICAL SYSTEM, ENGINE
My car stalls while driving often. I’ve also experienced my car shutting off while driving a few times. It sometimes shows a red lightning bolt. I am very scared for my life and the lives of other drivers while I drive this vehicle because I never know if or when my car will stall in the middle of me driving at speeds above 50 miles per hour. The car will usually stall for about 10-15seconds and then power back on, but sometimes the car just shuts off and slows down so I have to pull over because it wont accelerate since the car just shut off. After pulling over, I wait bout 10 minutes and turn the car on and it’s fine. I took it to a mechanic multiple times and they can’t find the issue. They said they can only see what I’m talking about if the dash shows the check engine light but my check engine light is not on. This vehicle is not safe and I’m so afraid of the car shutting off mid driving. This started 2 years ago but the shut offs and stalls have been more frequent this year. Mechanics kept telling me it was probably spark plugs and we’ve changed those and the coils more than 6 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485559September 20, 2022
STRUCTURE:BODY
My 2014 Jeep Compass is making vibrating noises, swerving moments and cracking sounds. Brought it to my mechanic, he found that the REAR SUBFRAME is rotted out. The FRONT SUBFRAME is also strating to pivot. Reading up on this issue it seems to be very common yet Chrysler has not made a recall for the safety of the passengers and driver and I was told by Chrysler that the extended warranty was only for models up until 2007 and that's it only for the original owner. I would like to report this issue as it is a serious problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485214September 19, 2022
ENGINE
Was driving and the vehicle lost all power just as we were turning to cross a road. We would have made it easily if the power was not cut. The car would not accelerate even when the accelerator was pressed all the way down. We were lucky to avoid being hit. Turns out the throttle body failed. I was told this is a very common problem on Chrysler Jeep 2.0 and 2.4 models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483299September 7, 2022
SERVICE BRAKES
My safety and the safety of others is at risk due to the primary control module of the ABS system malfunctioning. The ABS indicator light was on prior to seeking support from an independent service center. The service center's report is below: "ABS Module Internal Malfunction: Suring diagnostic the tech found the computer system recognized an issue with the ABS system. Tech tested the ABS module as well as all connecting parts and found that there is currently a failure within the Primary Control Module."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481462August 26, 2022
SEATS
Headrest deployed, it can be inspected upon request. Headrest eployed after just closing the door, it impacted hard against the back of my head while parked, had this happened while driving it would've caused a serious accident. After getting home safely I did a quick resesrch of this issue with several reports from other car owners, plan on going to the dealer tomorrow to report the issue with them. Since it just happened I will report it to the dealer tomorrow but will keep a record for insurance report. No, there was no signs or alarms when the system failed, just with a visual inspection you can see broken plastic where it was supposed to be connected.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11478001August 7, 2022
FUEL/PROPULSION SYSTEM, ENGINE
I owned a 2014 Jeep Compass with 63,xxx miles on it. I bought the vehicle brand new. On (3) occasions so far, the engine stalled out immediately after filling the gas tank. It will restart and sputter for 10-15 seconds and then run just fine. On the latest incident, after leaving a gas station after filling up the gas tank, I went to pull out into heavy, busy traffic, the engine stalled out once again. Placing me in a very dangerous situation! Obviously! My research on Jeep forums and other car maintenance websites shows the problem is very likely caused by a bad/defective Rollover Valve. The rollover valve is located inside the gas tank. Apparently, the valve gets triggered off while refilling the gas tank when near full. Noted that the Check Engine Light did not common on. During my research on Jeep Forums and other related Jeep websites, I've noticed the engine stalling issue on many other Jeep Compass and Jeep Patriots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476761July 31, 2022
ELECTRICAL SYSTEM, WHEELS, ENGINE
1.Electrical: the touch screen, which is used for the radio & backup camera, is completely shot. One day in May, I was driving my car & the screen went from working to a fuzzy image & then to it going completely black. The radio stopped working as well. The lights around the screen (connected to the buttons) work but tend to flicker every now & then. This is a safety risk for myself & my family because I don’t have the extra support & awareness to backup with confidence or warnings. It hasn’t been looked at by anyone & there were no warnings prior to failure. It has been a consistent failure since then. 2. Engine: Jeep keeps overheating. Has been since April. It was inspected by a mechanic & also paid to have it “fixed” however the problem persists. It is a safety issue because my car could overheat & stop working & cause issues with other drivers. I also have a 5 yo & we have to drive around with the windows down & heat on no matter the weather. Sometimes we get home & her face is bright red. Sometimes the warning light comes on & the fluid is at the appropriate level. 3. Tire pressure in at least one of my tires is always low. I receive a warning light almost every time I drive. These are brand new tires. After I fill up the tire, it is only “fixed” approx 1 day before the light comes back on. It was checked by mechanic & he stated there were no issues he could find. This has been ongoing since December 2021. This is a safety issue because I could get a flat tire & crash into other vehicles or cause an accident. Jeep is available for inspection upon request for all issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471366June 28, 2022
ENGINE
Vehicle lost oil as a result needs new engine Driver states car shut off during operation would not start Lost oil Had oil change three weeks ago Attempted to put oil in it all ran out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469442June 15, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving, car completely shuts off. All lights and signals will blink for a quick second, then shuts off. Keyhole will not turn to turn car on, no clicking sound that car is attempting to turn on, unable to turn on emergency lights, can't move to neutral or turn steering wheel, everything locks. Happened twice in the middle of the street. After a few mins (20 mins or more) car turns on again for a few mins before turning off again. Full gas, battery and transmission checked and still working. Vehicle was up to date with oil changes and recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467464June 4, 2022
SEATS
Headrest popped open while driving and hitting me in back of head
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11466852May 31, 2022
SEATS
While driving on the road my passenger side headrest deployed. I was not braking just driving at a cruising speed. I have a picture of the headrest deployed. The sound of this unit activating distracted me from my driving and the sound was quite loud and very unexpected. I have not brought it to the dealer as I see this is not an active recall for my vehicle for this malfunction, but I am afraid if this happens with the driver headrest it may cause injury and a accident. There were no warning lights prior to the unit deploying and this was the first time this occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464970May 17, 2022
AIR BAGS
The seat belt light is on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Compass