Jeep Compass Complaints (2007)

435 consumer complaints on file.

#10409141June 27, 2011
SUSPENSION:FRONT
BALL JOINT FAILURE. SEEMS TO BE A PROBLEM WITH THE JEEP COMPASS. I HAVE 55000 MILES AND HAVE NOTICED THE NOISE SINCE 50000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408607June 23, 2011
SUSPENSION, STEERING
I WAS INFORMED BY THE DEALERSHIP OF WHICH I PURCHASED MY VEHICLE THAT MY VEHICLE REQUIRES FRONT CONTROL ARMS AND TIE RODS WHICH WAS GIVEN AN ESTIMATE OF ABOUT $900.00 TO CORRECT. MY VEHICLE HAS 17,000 MILES AND IS OUT OF WARRANTY, HOWEVER, I VIEWED NUMEROUS COMPLAINTS ONLINE OF THE SAME NATURE ON THE SAME YEAR, MAKE, AND MODEL VEHICLE. THIS APPEARS TO BE A DEFECT FROM THE MANUFACTURER SINCE THERE WERE SO MANY IDENTICAL COMPLAINTS INDICATED ONLINE. THE DEALERSHIP REQUESTED I DO NOT DRIVE THIS VEHICLE UNTIL REPAIRED DUE TO A SAFETY ISSUE. THE DEALERSHIP ALSO SAID THE ITEMS WHICH NEED TO BE REPAIRED WILL BE REPLACED WITH A BETTER QUALITY AND THIS OCCURRED ON MANY OF THESE VEHICLES FROM THIS PARTICULAR YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407116June 16, 2011
SUSPENSION:FRONT, STEERING
I GOT A FLAT TIRE ON MAY OF 2011, AFTER TAKING IT TO A TIRESHOP I WAS INFORMED THAT I NEEDED 2 LOWER CONTROL ARMS, AND TIRE RODS. THERE WAS ALSO UNEVEN WEAR ON THE FRONT TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405430June 7, 2011
SUSPENSION:FRONT
NO CRASH OR INJURY, HOWEVER THE INCIDENT INVOLVED WAS THAT THE TIE ROD ON THE LEFT FRONT SIDE ON MY JEEP COMPASS 2007 WAS LOOSE AND THE WHEEL WAS READY TO FALL OFF THE AUTO. THE JEEP 2007 HAD 72,900 MILES ORIGINAL. I HAVE NOT HAD ANY ACCIDENTS OR ABUSIVE DRIVING WITH THE VEHICLE WHICH I PURCHASED FROM THE JEEP DEALER IN MILWAUKEE IN FEBRUARY 2010 WITH 68,000 ORIG. MILES AND IN VERY GOOD CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402774May 25, 2011
STEERING, SUSPENSION
2007 JEEP COMPASS 4X4 WITH APPROX. 41,0000 MILES NEEDS TIE RODS LOWER BALL JOINT/ARM. BALL JOINTS ALSO CAUSES OWNER TO PAY OUT OF POCKET FOR ALIGNMENT AND REPLACEMENT OF TIRES SINCE DEFECTIVE BALL JOINT CAUSES TIRES TO WEAR UNEVENLY. I JUST PAID $2,000 TO HAVE MY COMPASS FIXED. I CHECK WITH JEEP BEFORE IT WAS FIXED THE 800 NUMBER SAID IT WAS COVERED UNDER THE 5 YR POWERTRAIN, I CALLED THE GARAGE WERE MY CAR WAS THEY SAID THEY DID NOT THINK SO THEN I CALLED THE DEALER WHO SAID IT WAS NOT COVERED. AFTER MY CAR WAS IN PIECES MY DEALER TOLD ME I SHOULD OF BROUGHT THE CAR THERE THEY MAY OF BEEN ABLE TO GET SOME HELP FOR ME. NICE TIME TO TELL ME WHEN IT WAS IN PIECES. I FILED A COMPLIANT WITH JEEP BUT SINCE THIS IS A SAFETY HAZARD I WAS TOLD THE CAR WAS NOT SAFE TO DRIVE. IF I HIT A POT HOLE I WOULD OF LOST CONTROL OF THE CAR AND HURT MYSELF OR SOMEONE ELSE. WHAT DOES IS TAKE FOR THE NHTSA TO MAKE JEEP RECALL THE 2007 COMPASS TO FIX THIS. THIS IS A MAJOR SAFETY ISSUE. ARE WE GOING TO WAIT FOR SOMEONE TO GET KILLED BEFORE SOMETHING IS DONE TO ISSUE A RECALL. HOW PEOPLE HAVE TO COMPLAIN BEFORE SOMETHING IS DONE. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402511May 24, 2011
SUSPENSION, TIRES, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, STRUCTURE
2007 JEEP COMPASS CONTINUOUS (AT LEAST 6 TIMES) WATER LEAKING FROM SUN ROOF ...POOR DRAINING....UNCLOGGED DRAINS LINES(DEALER) NOISY THUMPING (SOME KIND OF ROAD NOISE) MANY COMPLAINTS WAS TOLD TIRES ARE NOISY....RETURNED TODAY (5/25/11) NOISE IS MORE EVIDENT AND HAS TO BE MORE SERIOUS THAN NOISY TIRES. DEALER HAS YET TO CORRECT THESE PROBLEMS PERMANENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403188May 21, 2011
SUSPENSION
DEVELOPED A NOTICABLE VIBRATION.TOOK TO DEALER AND WAS ADVISED THE BALL JOINTS NEEDED REPLACEMENT AND THE VEHICLE WAS DANGEROUS TO DRIVE. WHEN PICKED UP THE VEHICLE, INVOICE STATED 2 LOWER ARMS AND A TIE ROD WERE REPLACED. I HAVE DRIVEN MANY VEHICLES OVER 100,000 MILES AND NEVER HAVE HAD TO REPLACE THESE PARTS. THEREFORE I FEEL THEY WERE EITHER DEFECTIVE OR POORLY DESIGN ED AND THEY SHOULD BE SUBJECT TO RECALL REPLACEMENT OR INSPECTION. VEHICLE WAS ONLY DRIVEN ON LOCAL STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402204May 20, 2011
SUSPENSION:FRONT
THE FRONT BALL JOINTS ON MY 2007 JEEP COMPASS HAVE RUSTED. I HAVE ONLY HAD THE CAR FOR 3.5 YEARS AND HAVE HAD TO REPLACE 6 TIRES BECAUSE OF PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397252April 24, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING IN HIGHWAY AT 65 MPH, MY 2007 JEEP COMPASS JERKED AND I LOSS ACCELERATION DOWN TO 40 MPH AND THEN IT WOULD NOT GO ANY FASTER EVEN WITH THE GAS PETAL DOWN TO THE FLOOR. GOT OFF HIGHWAY AND CAR ONLY WOULD GO 25 MPH. JUST HAD A TUNE UP TWO DAYS PRIOR TO THIS PROBLEM. WHEN THE CAR JERKED AND LOSS ACCELERATION, THE ENGINE CAME ON AND BEGAN TO BLINK AND RING. AFTER THE TUNE UP THE DEALERSHIP SAID EVERYTHING WAS GOOD. I GUESS THAT WASN'T TRUE. PROBLEM WITH TRANSMISSION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396834April 19, 2011
SUSPENSION:FRONT
2007 JEEP COMPASS 4X4 WITH APPROX. 48,000 MILES HAS UNDERGONE IT'S 4TH REPLACEMENT OF THE FRONT LOWER BALL JOINT/ARM. THE REPLACEMENT IS NOT UNDER WARRANTY WITH JEEP NOR RECALLED AT THIS TIME. EVERY YEAR AT TIME OF INSPECTION, THE JEEP COMPASS FAILS INSPECTION DUE TO BAD LOWER BALL JOINT. REPLACEMENT COSTS THE OWNER APPROX. $500 ANNUALLY. JEEP HAS NOT DONE ANYTHING TO CORRECT THIS DEFECT AT THE TIME. THE DEFECT IN THE BALL JOINT ALSO CAUSES OWNER TO PAY OUT OF POCKET FOR ALIGNMENT AND REPLACEMENT OF TIRES SINCE DEFECTIVE BALL JOINT CAUSES TIRES TO WEAR UNEVENLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395981April 15, 2011
SUSPENSION:FRONT
2007 JEEP COMPASS WITH APPROXIMATELY 52,300 MILES NEEDED LEFT AND RIGHT BALL JOINTS AND RIGHT OUTER TIE ROD REPLACED AT A COST OF $510. GIVEN THE FAIRLY LOW MILEAGE AND THE FACT THAT THIS AUTO IS DRIVEN ONLY ON PAVED CITY AND HIGHWAY ROADS THESE REPAIRS SHOULD NOT BE NECESSARY. OTHERS HAVE REPORTED ON THE WEB SIMILAR REPAIRS WITH BALL JOINTS/TIE RODS FOR THIS JEEP MODEL -- JEEP SHOULD HAVE A RECALL ON THIS MODEL FOR THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393509March 28, 2011
UNKNOWN OR OTHER
2007 JEEP COMPASS 4X4. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390419March 16, 2011
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH IN A RESIDENTIAL DRIVEWAY. THE BRAKES WERE APPLIED AND THE VEHICLE EXHIBITED A LOUD CLUNKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY DETECTED THAT THE FRONT LOWER BALL JOINTS WERE DEFECTIVE. THE CONTACT SCHEDULED AN APPOINTMENT FOR THE VEHICLE TO BE REPAIRED. THE FAILURE MILEAGE WAS 56,702. UPDATED 7/12/12 *CN UPDATED 07/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383926February 22, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A ROUTINE MAINTENANCE WHERE THE CONTACT WAS INFORMED THAT THE FRONT LOWER CONTROL ARM BALL JOINT WAS DEFECTIVE. THE FRONT LOWER CONTROL ARM ASSEMBLY WAS REPLACED. THE FAILURE MILEAGE WAS 49,309.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383312February 19, 2011
SUSPENSION:FRONT
I WAS TOLD YESTERDAY THAT MY 2007 JEEP COMPASS FRONT SUSPENSION BALL JOINTS NEED TO BE REPLACED. I HAVE 49,000 MILES ON THE VEHICLE. THIS DEFECT COULD RESULT IN WHEEL FAILURE. NO FAILURE HAS OCCURRED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382895February 16, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL CLUNKING NOISE FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE COUPLING ARMS, BUSHINGS AND BEARINGS HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382658February 14, 2011
SUSPENSION:FRONT
2007 JEEP COMPASS LOWER BALL JOINT FAILURE AT 53,654 MILES. COMPLETELY UNACCEPTABLE. TOOK MY JEEP IN FOR ROUTINE MAINTENANCE AND FOUND MY DRIVERS LOWER BALL JOINT VERY CLOSE TO SEPARATING. NOT ONLY THAT BUT THE VERTICAL LOWER CONTROL ARM BUSHING WAS SEPARATED FROM THE ARM !! ONLY REASON THERE WAS NOT DAMAGE TO MY VEHICLE OR MY LIFE WAS I HAD MY COMPASS SERVICED EARLY FOR THE 60K SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382219February 9, 2011
FUEL SYSTEM, GASOLINE
THE GAS TANK GAUGE STOPPED FUNCTIONING PROPERLY. IT WILL READ EMPTY WHEN FULL & STARTED TO GO UP DESPITE BEING LOW. HAVE TO USE TRIP MILEAGE TO DETERMINE WHEN TO FILL UP NOT BEST METHOD. BUT GAUGE IS NOT ACCURATE OR RELIABLE. I THOUGHT IT WAS JUST ME BUT I SEE THIS IS A RELATIVELY COMMON PROBLEM & HAS A SERVICE BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381038February 7, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT STATED THAT THE VEHICLE BEGAN PULLING TO THE RIGHT. THE CONTACT SLOWED DOWN TO KEEP CONTROL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT LOWER BALL JOINTS WERE DEFECTIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379341January 27, 2011
STEERING, SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE BEGAN TO PULL TO THE RIGHT AND WANDER OUT OF THE LANE CAUSING DIFFICULTY TO STEER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES WHERE THE FRONT STABILIZER SWAY BAR AND RACK AND PINION WERE REPLACED. ALSO, THE TIE ROD WAS REPLACED TWICE. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED THAT THE SAME PARTS WHICH WERE PREVIOUSLY REPLACED HAD FAILED FOR THE THIRD TIME. THE TECHNICIAN STATED THAT THE FAILURES WERE COMMON ISSUES WITH THE MODEL YEAR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,693.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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