Jeep Compass Complaints (2007)

435 consumer complaints on file.

#10437776November 30, 2011
TIRES, TIRES:TREAD/BELT
PURCHASED THE BRIDGESTONE TURANZA EL400-02 AFTER 20,000 MILES HAD A FLAT. TOOK THE TIRE BACK TO WHERE PURCHASED AND THEY SAID THEY DIDN'T SEE ANY REASON FOR THE FLAT AND THE TIRE HAD CRACKS INSIDE THE TIRE AND ALSO ALL THE TIRES NEEDED TO BE REPLACED BECAUSE THERE WASN'T ANY TREAD LEFT ON THEM. THESE ARE RATED FOR 80,000 MILES AND SHOULD LAST LONGER THAN 1/4 OF THE RATED MILEAGE. THESE TIRES ARE DANGEROUS AND THEY SHOULD NOT BE ALLOWED TO SELL THEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437268November 25, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT DURING A STATE INSPECTION, THE PRIVATE MECHANIC STATED THAT BOTH LOWER FRONT CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435436November 14, 2011
STEERING, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SUSPENSION
I BOUGHT A 2007 JEEP COMPASS 11 MONTHS AGO FROM LITHE CHEVROLET/DODGE/JEEP. IT HAD 64,000 MILES ON IT. IN THE 11 MONTHS THAT I HAVE HAD THE CAR THE RACK AND PINION AND STEERING PUMP HAVE HAD TO BE REPLACED TWICE. AT MY EXPENSE. THE BALL JOINTS HAVE BEEN REPLACED. MY STRUTS AND BRAND NEW TIRES ARE DESTROYED. THE WHOLE BOTTOM OF THE VEHICLE FEELS LIKE IT IS GOING TO SEPARATE FROM THE FRAME. I STARTED HAVING THESE PROBLEMS WITHIN 1 WEEK OF OWNING THE VEHICLE. THE DEALERSHIP WOULD NOT HONOR THE WARRANTY AND WOULD BLOW IT OFF AS ME BEING "SILLY". THE CHECK ENGINE LIGHT HAS BEEN ON 3 TIMES AND RATHER THAN FIXING THE CAR THEY JUST "RESET" THE ENGINE LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435188November 10, 2011
SUSPENSION
TOOK VEHICLE FOR YEARLY INSPECTION WHERE THE CAR WAS PURCHASED, NEW. THEY WERE AT THAT TIME A CHRYSLER JEEP DEALER. IT DIDN'T PASS THE INSPECTION DUE TO THE POOR CONDITION OF THE BALL JOINTS - MILEAGE AT THAT TIME WAS ONLY 14,258. IT WAS SUGGESTED I CONTACT CHRYSLER TO NOTIFY THEM. THEY ADVISED ME TO TAKE IT TO A LOCAL QUALIFIED DEALERSHIP. IT WAS TAKEN FOR THEM TO CHECK THE BALL JOINTS. AFTER 2 WEEKS OF NOT DRIVING THE CAR DUE TO ITS DANGEROUS CONDITION, THE BALL JOINTS AND BOTH LOWER CONTROL ARMS WERE REPLACED AT A COST TO ME OF $214.00. THE TREATMENT I RECEIVED AND THE AMOUNT OF TIME IT TOOK THEM TO DECIDE TO DO THE JOB AT THE "QUALIFIED DEALER" WAS INEXCUSABLE. I FEEL CHRYSLER SHOULD OF TAKEN CARE OF THE COST OF THE REPAIR, SINCE IT WAS NOT DUE TO ANYTHING I DID BUT THE QUALITY OF THE PARTS INSTALLED ORIGINALLY. THIS COMPLAINT WOULD OF BEEN SUBMITTED EARLIER BUT I WAS NOT AWARE OF THE NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433782November 1, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS FWD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETECTED THAT THE FRONT END SUSPENSION WAS FAULTY. THE TECHNICIAN WAS REPLACING BOTH FRONT TIE RODS AND LOWER CONTROL ARMS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433803November 1, 2011
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
AS I WAS ACCELERATING (AFTER STOPPING AT A STOP SIGN), THE VEHICLE SHUT OFF AND STEERING BECAME VERY DIFFICULT. I ATTEMPTED TO TRY TO RESTART AND THAT'S WHEN A LIGHTNING BOLT ICON WAS DISPLAYED. I LOOKED IN THE MANUAL AND FOUND OUT THAT THE LIGHTNING BOLT ICON MEANS THAT THERE IS AN ISSUE WITH THE ELECTRONIC THROTTLE CONTROL SYSTEM. AFTER APPROXIMATELY 10 MINUTES, I TRIED TO START THE CAR. THE CAR STARTED, HOWEVER I DECIDED TO HAVE THE CAR TOWED TO THE NEAREST DEALER DUE TO GRAVE CONCERN ABOUT THE ISSUE RECURRING ON A MAJOR HIGHWAY. ABOUT 3 MONTHS PRIOR TO THE ABOVE INCIDENT, I WAS DRIVING UP A HILL AND STOPPED AT A STOP SIGN. WHEN I BEGAN TO ACCELERATE, THE CAR FELT AS THOUGH IT WAS NOT MOVING. I PRESSED THE GAS PEDAL DOWN TO THE FLOOR IN AN ATTEMPT TO DRIVE THROUGH THE INTERSECTION. THE RPM GAUGE WAS AT ITS MAX, HOWEVER THE CAR WAS BARELY MOVING (IT WAS MOVING AT APPROXIMATELY LESS THAN 5 MPH). THE CAR FELT AS THOUGH IT WAS GOING TO STALL, BUT IT CREPT ALONG AT A SLOW PACE. WHEN I ARRIVED AT MY DESTINATION, I TURNED OFF THE CAR. LATER, WHEN I RESTARTED THE CAR THE ISSUE DID NOT REOCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433561October 29, 2011
FUEL SYSTEM, GASOLINE
MY WIFE AND I PURCHASED A 2007 JEEP COMPASS LIMITED FROM A WELL KNOW DODGE DEALERSHIP IN CT. ASIDE FROM THE TERRIBLE AND FAULTY FIRESTONE TIRES, THE COMPASS HAS BEEN RELIABLE. THE VEHICLE HAS BEEN WELL MAINTAINED WITH REGULARLY SCHEDULED OIL CHANGES WHEN NEEDED. JUST LAST WEEK THE RADIO AND ELECTRONICS NEEDED TO BE RESET, BUT THE VEHICLE STARTED JUST FINE. THE NEXT MORNING IT WOULDN'T START AT ALL. THE ENGINE CRANKED OVER AND OVER BUT WOULD NOT START. WHILE ATTEMPTING TO START, THE ENGINE WAS SHAKING VIOLENTLY. WE HAD THE VEHICLE TOWED TO A DODGE DEALERSHIP IN NC, WHERE WE MOVED TO. THEY LOOKED AT THE VEHICLE FOR $86.00 AND WERE NOT ABLE TO ACCOMMODATE US WITH A LOANER CAR. WE WERE TOLD THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE JEEP ONLY HAS 70,000 MILES ON IT SO WE WERE SHOCKED. THE DEALERSHIP QUOTED US ALMOST $750.00 TO REPLACE IT! I HAD THE JEEP TOWED TO A HIGHLY RECOMMENDED GARAGE IN MY NEIGHBORHOOD. THE MECHANIC PULLED THE FUEL PUMP OUT AND TOLD ME THE SWITCH ON THE PUMP WAS MELTED! I'M NOT A MECHANIC BUT I'M PRETTY SURE THAT IS NOT SAFE, (HAVING AN ELECTRICAL PROBLEM INSIDE THE FUEL TANK). HE ALSO TOLD ME THE PUMP WAS ON NATIONAL BACK-ORDER. I HAVE RESEARCHED MANY JEEP FORUMS AND IT SEEMS I AM NOT ALONE WITH THIS PROBLEM. I DON'T BELIEVE CONSUMERS SHOULD DISH OUT $22,000 FOR A NEW VEHICLE AND THEN BE SOL WHEN IT COMES TO REPLACING FAULTY PARTS LIKE THIS FUEL PUMP, JUST BECAUSE THE WARRANTY EXPIRED. I AM PUSHING TO SEE THIS PROBLEM TURN INTO A RECALL, BECAUSE I WOULD HATE TO BE DRIVING WITH MY FAMILY AND HAVE THE FUEL PUMP SHORT OUT AGAIN CAUSING US TOO CRASH. TO TOP IT ALL OFF, I JUST GOT THE VEHICLE BACK FROM THE GARAGE 2 DAYS AGO AND NOW IT'S NOT STARTING AGAIN. I WOULDN'T RECOMMEND BUYING THIS YEAR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430888October 19, 2011
STEERING, SUSPENSION
LAST SUMMER, I HAD TO HAVE MY FRONT OUTER TIE ROD ENDS REPLACED AT 65,000 MILES. AT THAT TIME I HAD NEW BRAKE PADS INSTALLED. A FEW MONTHS LATER, I STARTED GETTING VIBRATION IN THE STEERING WHEEL UPON BRAKING AND I ALSO WAS TOLD I HAD UNEVEN TIRE WEAR. I TOOK IT TO THE LOCAL CHRYSLER/JEEP DEALER; THEY ALLIGNED IT. THEY NEVER TOLD ME THAT THE STEERING VIBRATION MAY BE CAUSED BY BAD BALL JOINTS. THE STEERING PROBLEM DIDN'T ENTIRELY GO AWAY AFTER THE ALLIGNMENT; IT STEADILY GOT WORSE. I FINALLY TOOK IT TO AN INDPEPENDENT MECHANIC YESTERDAY AND THEY TOLD ME I NEED NEW BALL JOINTS AND CONTROL ARMS IN THE FRONT. I ALSO NEED ONE NEW ROTOR AND THE OTHER ROTOR TURNED. (THIS IS AFTER I HAD NEW BRAKE PADS INSTALLED ABOUT EIGHT MONTHS AGO AND THE ROTORS WERE FINE AT THAT TIME). I WAS QUOTED $663.56 FOR THIS WORK THAT INCLUDED ANOTHER ALLIGNMENT. I HAVE HAD TO REPLACE 50,000 MILE TIRES ONCE AT $600.00 AND TWO MORE TIMES ON THE FRONT AT ABOUT $350.00 EACH TIME. THE VEHICLE HAS ABOUT 107,000 MILES ON IT TODAY. MY COMPLAINTS ARE 1). I DRIVE WITH A TWO YEAR OLD IN THE CAR FREQUENTLY. THIS IS A BLATANT SAFETY RISK THAT JEEP IS DOING NOTHING ABOUT. THERE ARE MULTIPLE COMPLAINTS AND THIS SHOULD HAVE BEEN A SAFETY RECALL. AND 2)., THE MONEY THAT I'VE HAD TO SPEND ON THIS CAR-REPLACING FRONT BRAKE PADS, NEW ROTORS, BALL JOINTS, CONTROL ARMS, TIE ROD ENDS AND TIRES IS RIDICULOUS. I DON'T HAVE MUCH FAITH IN THE DEALERSHIP SINCE THEY DIDN'T IDENITIFY THE BALL JOINT PROBLEM WHEN THEY SHOULD HAVE. I MAY NEVER BUY ANOTHER JEEP PRODUCT AND I WILL CERTAINLY TELL ANYONE THAT ASKS THE EXPERIENCE THAT I HAVE HAD WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430059October 13, 2011
WHEELS, STEERING, SUSPENSION
LOSS OF CONTROL WHERE THE CAR JERKED AS IF I HAD HIT A PATCH OF ICE (IN THE SPRING WITH 50 WEATHER) ANYTIME I STEERED TO THE LEFT. HAVE HAD THE BALL JOINTS/CONTROL ARMS REPLACED 4 TIMES SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428105September 30, 2011
AIR BAGS
BOTH THE DRIVER SIDE AND PASSENGER CURTAIN AIRBAGS DEPLOYED WITHOUT ANY IMPACT WHILE THE BRAKE WAS ENGAGED AT A STOPLIGHT. THE AIRBAGS DID NOT DEFLATE AND WERE CUT DOWN BY THE PARAMEDICS SO THAT I COULD EXIT THE CAR. INJURIES WERE SUSTAINED, BRUISING, SWELLING, BLACK EYE AND BURNS FROM THE AIRBAG DEPLOYMENT. INDEPENDENT INVESTIGATORS WERE UNABLE TO DETERMINE THE CAUSE OF DEPLOYMENT. CURRENTLY WAITING FOR JEEP TO REMEDY THE SITUATION. WAITING FOR A SETTLEMENT FOR MY JEEP, MEDICAL, AND RENTAL BILLS SO I CAN PURCHASE ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427513September 26, 2011
SUSPENSION
THE BEARINGS MELTED INTO THE HUB ASSEMBLY AND IT WORE OUT THE BRAKES AND RUIN ALL FOUR TIRES, NOW THE LOWER CONTROL ARMS ARE GOING OUT. I HAVE ONLY 43000 MILES ON THE CAR AND THE WARRANTY HAS RAN OUT AT 36000 MILES. THIS SHOULD NOT HAVE HAPPEN WITH SUCH LOW MILEAGE. ALIGNMENT WILL NOT STAY BECAUSE OF THE TIRES AND THE LOWER CONTROL ARMS. THERE HAS NOT BEEN A RECALL BUT THE HUB, BEARINGS ARE NOT ABLE TO GEASED. SO THESE PARTS WEAR OUT SOONER THAN NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425805September 16, 2011
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
WHILE TRAVELING AT ABOUT 25 MPH WITH MY 6 MONTH OLD CHILD IN THE VEHICLE, MY CAR LOST ALL POWER. THE ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT CAME ON (FLASHING) AND SO DID THE SLIDE PROTECTION LIGHT. I WAS NOT ABLE TO ACCELERATE BEYOND 20MPH AND WHEN I CAME TO A STOP, THE VEHICLE RAN VERY ROUGH LIKE IT WAS GOING TO DIE. LUCKILY I PUTTERED HOME AND MY CHILD WAS SAFE. I HAD THE VEHICLE TOWED TO MY LOCAL JEEP DEALERSHIP AND AFTER ALMOST 5 DAYS OF TRYING TO DIAGNOSE THE PROBLEM, THEY INFORMED ME THAT THE PCM NEEDED REPLACED. THEY STATED THAT THEY WERE "VERY CONFIDENT" THAT THIS WOULD FIX THE PROBLEM. WELL TODAY, THEY PCM WAS REPLACED AND THE PROBLEM PERSISTS. THE CHRYSLER/JEEP DEALERSHIP STILL CANNOT PINPOINT THE PROBLEM AND IT SEEMS THAT THIS IS A VERY COMMON PROBLEM FOR THE 2007 JEEP COMPASS. AT THE TIME OF THE INCIDENT, I WAS SO SCARED AS I ALSMOT GOT INTO A WRECK WHEN MY VEHICLE LOST POWER. MY 6 MONTH OLD CHILD COULD HAVE BEEN HURT, OR WORSE. EVEN IF THIS CAR GET FIXED, I WILL BE SO APPREHENSIVE TO DRIVE ANYWHERE IN IT WITH MY CHILD FOR FEAR THAT IT WILL GIVE OUT AGAIN. THIS SEEMS TO BE A MAJOR PROBLEM WITH THESE CARS AND THERE SHOULD BE A RECALL IN MY OPINION. I DO NOT FEEL THAT THIS IS A REPAIR THAT I, OR OTHER JEEP COMPASS OWNERS, SHOULD BE RESPONSIBLE FOR AS 1. IT IS ALL TOO COMMON AND 2. THE PCM/ELECTRICAL SYSTEM IS NOT A COMPONENT THAT WEARS OUT WITH MILEAGE OR USAGE. I BELIEVE THE PROBLEM IS DUE TO FAULTY MANUFACTURING ON BEHALF OF CHRYSLER/JEEP. WHILE I WAIT TO SEE IF THE CAR CAN BE REPAIRED, MY REPAIR BILL JUST KEEPS GROWING. I HAVE DECIDED TO TAKE ACTION FOR THIS ISSUE AND THAT IS WHY I AM FILING THIS COMPLAINT. PLEASE CONTACT ME AT ANYTIME WITH ANY HELP, SUPPORT, OR QUESTIONS AS I WILL BE AWAITING YOUR RESPONSE. THANK YOU. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423068September 2, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO ACCELERATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000. UPDATED 11/17/11 *BF THE CONSUMER STATED THE ELECTRONIC THROTTLE CONTROL WAS REPLACED ON OCTOBER 11, 2011. UPDATED 11/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423093September 2, 2011
STEERING
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED BY AN INDEPENDENT REPAIR SHOP, SHE WAS INFORMED THAT THE TIE RODS AND SUSPENSION SYSTEM WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422387August 29, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT
FRONT LOWER CONTROL ARMS AND TIE RODS HAVE GONE BAD WITH ONLY 67000 MILES AND LESS THEN 5YRS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421588August 26, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WOULD DRIFT FROM LANE TO LANE ABNORMALLY WHEN DRIVING 60 MPH IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO HAVE THE TIRES REPLACED WHEN HE WAS ADVISED BY THE MECHANIC THAT THE FRONT LOWER BALL JOINTS WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420889August 21, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY
LAST YEAR, 2010 I HAD TO REPLACE THE TIE RODS IN MY 2007 JEEP COMPASS 4X4. IT ONLY HAD 36,000 MILES AT THE TIME. NOW I'M TOLD THE BALL JOINTS ARE BAD. I CAN'T DRIVE MY CARE BECAUSE IT THROWS ME ALL OVER THE ROAD. A VERY DEFINITE SAFETY PROBLEM, NOT TO MENTION THE MONEY I'M SHELLING OUT FOR THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418397August 10, 2011
FUEL SYSTEM, GASOLINE
FUEL OVERFLOWS AND SPILLS OUT OF GAS TANK OPENING WHEN FILLING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416364July 30, 2011
FUEL SYSTEM, GASOLINE
WHILE FILLING THE FUEL TANK ON MY 2007 JEEP COMPASS, WHEN THE PUMP SHUT OFF, A LARGE AMOUNT OF GAS REGURGITATED FROM THE FILLER NECK SPILLING ALL OVER ME, THE GROUND AND MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410147June 30, 2011
SUSPENSION:FRONT
I WAS JUST HAD MY TIRES REPLACED AT 60,000 MILES AND WAS TOLD THAT BOTH LOWER BALL JOINTS WERE BAD . THIS IS A VERY LOW MILEAGE FOR THIS TO OCCUR.. I WAS QUOTED OVER $900 USD TO REPLACE BOTH LOWER CONTROL ARMS (WITH NEW BALL JOINTS) PLUS ALIGNMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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