Jeep Compass Complaints (2014)

308 consumer complaints on file.

#10881883June 30, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING THE VEHICLE 50-55 MPH FOR APPROXIMATELY ONE HOUR, THE VEHICLE INDEPENDENTLY DECELERATED TO 15 MPH. THE TRANSMISSION FAILURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A SAFETY FEATURE TO PREVENT THE ENGINE FROM OVERHEATING DUE TO EXCESSIVE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,440.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871295May 27, 2016
AIR BAGS
TAMARA INFLATORS RECALL. I WAS HIT FROM RIGHT FRONT, AIRBAGS DEPLOYED EJECTING SOME KIND OF METAL OR PLASTIC AT A HIGH VELOCITY. I AND MY WIFE WERE TAKEN TO TRAUMA CENTER ER. I HAS HIT IN THE HEAD BY SOMETHING AND HAD A LARGE KNOT ON RIGHT SIDE FOREHEAD AS WELL AS RECEIVING A GASH ON MY RIGHT HAND BY SOMETHING AS WELL AS INJURED BACK. MY WIFE SUFFERED A LUNG COMPRESSION AND HER WHOLE CHEST WAS DISPLACED UPWARD. WE WERE ON A CITY STREET AND ANOTHER VEHICLE RAN A STOP SIGN HITTING US IN THE RIGHT FRONT. UPDATED 06/08/16*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10865629May 18, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. AFTER THE VEHICLE WAS STARTED, THE ABS AND ELECTRONIC STABILITY CONTROL ACTIVATION MALFUNCTION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863552May 6, 2016
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE OPERATING THE VEHICLE, SMOKE AND FLAMES EMITTED FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE. UPDATED 07/12/16*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10863099May 4, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY SHUT OFF AND THE BRAKES FAILED. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10861943April 28, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED SHAKING AS THE ETC WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE DID RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839194March 1, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 55 MPH, THE REAR PASSENGER SIDE SEAT BELT SEIZED. THE CONTACT HAD TO CUT THE SEAT BELT OFF OF HER DAUGHTER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825759February 12, 2016
UNKNOWN OR OTHER
BROUGHT 2014 JEEP COMPASS IN FOR A SAFETY AND EMISSION INSPECTION. 2014 JEEP COMPASS FAILED EMISSIONS TEST. 21000 MILES. NEW YORK STATE. JEEP CHRYSLER HAS BEEN UNWILLINGLY TO PROVIDE LOANER VEHICLE AND CORRECT THE PROBLEM IN A TIMELY MANNER. MY INSPECTION IS ONLY GOOD UNTIL THE END OF FEBRUARY AND THIS MANNER NEEDS TO BE URGENTLY RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824657February 6, 2016
STEERING
WHILE LOOKING AT VEHICLES ON THE DEALER LOT I NOTICED THIS VEHICLE HAD THE POWER STEERING PRESSURE HOSE IN CONTACT TO THE DASH PANEL STEEL UPPER CROSS MEMBER. SINCE THE PRESSURE HOSE MOVES WITH THE ENGINE IT CAN WEAR A HOLE IN THE HOSE AND THE VEHICLE WILL LOSE STEERING ASSIST AND SPRAY FLUID ON THE CATALYTIC CONVERTER WHICH WAS CLOSE BY. THIS WAS AN ISSUE I DISCOVERED IN AUGUST OF 2014 WHILE WORKING AT FCA AND I TOLD THE COMPANY THIS ISSUE WAS A DESIGN SAFETY VIOLATION OF FCA OUT STANDARDS. I WAS IGNORED. SOME VEHICLES WHICH HAD NOT BEEN SHIPPED YET WERE KNOWINGLY SHIPPED WITH THIS UNACCEPTABLE HOSE CLEARANCE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823426February 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES, WHILE DRIVING. THE VEHICLE LOST ACCELERATION AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED, WHILE DRIVING AT APPROXIMATELY 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER SOFTWARE WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817545January 4, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE VEHICLE WAS RESTARTED AFTER THE BATTERY WAS RECHARGED FROM ANOTHER VEHICLE. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806527November 24, 2015
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY HESITATED TO TURN TO THE ON POSITION. THE OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE VEHICLE DID START, IT DID NOT ACCELERATE OVER 5 MPH FOR THE FIRST MILE DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. ....UPDATED 01/13/16 *BF THE CONSUMER STATED THE PROBLEM IS STILL OCCURRING. UPDATED 1/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789421November 9, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER
MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP FOR THE SECOND TIME BECAUSE THE ESC TURNS OFF/ON OWN ITS OWN. THE FIRST TIME THIS HAPPENED, THE ABS AND CHECK ENGINE LIGHTS CAME ON AND STAYED ON. THE DEALERSHIP SAID IT WAS A FAULTY SENSOR AND REPLACED IT. NOW A FEW MONTHS LATER IT IS DOING THE SAME THING AGAIN, AND NOW THE WINDSHIELD WIPERS COME ON WHEN I USE THE LEFT/RIGHT TURN SIGNALS, TURN THE HEADLIGHTS ON, AND SOMETIMES JUST DRIVING DOWN THE ROAD. I DO NOT FEEL SAFE DRIVING THIS VEHICLE. THE DEALERSHIP SERVICE MANAGER STATED TO MY HUSBAND THAT ITS NOT SAFE FOR THE VEHICLE DO THIS. HOWEVER, THE DEALERSHIP SAYS THAT THE VEHICLE DOES NOT DISPLAY AN ERROR CODE, AND THEY CANNOT RECREATE THESE ISSUES. VEHICLE ALSO MAKES A GRINDING NOISE WHEN TURNING AND THE STEERING FEELS VERY VAGUE AND BOUNCY. THESE ISSUES HAPPEN RANDOMLY DURING BOTH CITY AND HIGHWAY DRIVING. MY JEEP IS A 2014 COMPASS, FWD, 5-SPEED MANUAL TRANSMISSION. IT HAS BEEN AT THE DEALERSHIP FOR OVER A WEEK THIS TIME. THE ESC ISSUE IS A SAFETY ISSUE, AS WELL AS, THE WIPERS. IT SEEMS TO BE AN ELECTRICAL ISSUE AND MAKES ME WONDER IF THE AIRBAGS, ABS, CRUISE CONTROL, ETC. ARE AT RISK OF FAILURE TO OPERATE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777747September 25, 2015
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN UNUSUAL SQUEAKY NOISE EMITTED CONTINUOUSLY. ON SEPARATE OCCASIONS, THE TRANSMISSION EXHIBITED A VIOLENT JERK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760722September 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10748347August 13, 2015
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING APPROXIMATELY 10 MILES AN HOUR IN A PARKING LOT AND MY ENGINE STALLED AND BEGAN TO SMOKE. I REACHED OUT TO THE DEALERSHIP WHERE I PURCHASED MY VEHICLE FIRST AND NO ONE WOULD RETURN MY CAR. THERE IS AN ADDITIONAL RECALL THAT IMPACTS MY VEHICLE WHICH HAS TO DO WITH THE HIJACKING OF THE VEHICLE NAVIGATIONAL SYSTEM/BLUE TOOTH. I CANNOT GET RESOLUTION FROM THE DEALERSHIP. STATE LINE DODGE CHRYSLER JEEP DEALER #45636/45636
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743987July 27, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHEN THE VEHICLE WAS STARTED AND THE BRAKE WAS ACTIVATED, THE BRAKE EMITTED AN ABNORMAL SOUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT CONDENSATION CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733054July 9, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER THE INITIAL ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704303April 7, 2015
SERVICE BRAKES
VEHICLE BEGAN MAKING LOUD SQUEAKING NOISES AT 6,000 MILES. I HAVE BROUGHT IT TO THE DEALER 3 TIMES FOR THE ISSUE AND EVERY TIME THEY CLAIM IT IS THE NATURE OF THE VEHICLE. THERE ARE TWO DIFFERENT SQUEAKS: 1) WHEN I TAKE MY FOOT OFF THE PEDAL (SEEMS TO BE FROM THE FRONT) AND 2) WHEN I PUT MY CAR IN REVERSE (SEEMS TO BE FROM THE BACK). THE DEALER SIMPLY INSISTS THERE IS NOTHING THEY CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693568March 11, 2015
ENGINE, SERVICE BRAKES, POWER TRAIN
I WAS SLOWLY PULLING INTO A PARKING SPACE IN FRONT OF LOCAL PHARMACY. AS I WAS ABOUT TO PUT THE SUV INTO PARK THE VEHICLE SUDDENLY ACCELERATED WITH MY FOOT ON THE BRAKE AND THEN JUMPED TWO CURBSTONES AND WENT ACROSS THE FRONT ENTRANCE TO THE STORE AND THEN HIT A PARKED TOYOTA SUV AND PUSHED THE VEHICLE BACK FOUR FEET AND THEN FINALLY CAME TO A STOP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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