Jeep Compass Complaints (2014)

308 consumer complaints on file.

#10943794January 9, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELT). THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ UPDATED 08/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940094January 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939848January 5, 2017
AIR BAGS, SEAT BELTS
RECEIVED SAFETY RECALL NOTICE ON 10/1/16 FOR MY 2014 JEEP COMPASS LATITUDE 4X4, IT IS NOW 1/5/17 AND I HAVEN'T RECEIVED ANY FURTHER INFORMATION ON WHEN THE RECALLED PARTS WILL BE REPLACED. TO BE DRIVING AROUND IN A CAR THAT HAS RECALLS ON THE SEAT BELTS AND AIRBAGS MAKES ME FEEL VERY UNSAFE AS A DRIVER. AND IN ADDITION TO NOT RECEIVE ANY UPDATE ON TIMELINE FOR WHEN MY VEHICLE WILL BE REPAIRED IS EXTREMELY CONCERNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939925January 5, 2017
AIR BAGS, SEAT BELTS
I OWNED A 2014 JEEP COMPASS UNTIL DECEMBER 2016. I RECEIVED A RECALL NOTICE FROM CHRYSLER OF ISSUES WITH AIRBAGS AND SEATBELTS MAKING THE VEHICLE UNSAFE TO OPERATE ACCORDING TO ME AND THE AUTOMOBILE INSURANCE COMPANY. AFTER CONVERSATIONS WITH THE DEALERSHIP CLOSES TO MY HOME, I WAS TOLD PARTS TO CORRECT THE PROBLEM WERE NOT AVAILABLE AND THE DATE FOR THE PARTS AVAILABILITY WERE UNDETERMINED. I WAS LEFT WITH THE CHOICE OF DRIVING A RENTAL CAR AND CONTINUE TO PAY FOR THAT VEHICLE FOR UNDETERMINED AMOUNT OF TIME. I DECIDED TO TRY AND TRADE THE VEHICLE. I WENT TO 3 DEALERSHIPS TO GET ESTIMATES ON TRADING, WITH ONE BEING THE SAME DEALERSHIP WHERE THE VEHICLE WAS PURCHASED WITH FINAL RESULTS OF BEING TOLD THAT THE CAR WAS WORTH $5000 LESS THAN WHAT WAS OWED ON IT AND I COULD NOT GET FINANCING FOR ANOTHER, NOT A RECENT MODEL, VEHICLE AND THE BALANCE OF THE JEEP COMPASS. SO I VOLUNTARILY SURRENDERED IT BACK TO THE FINANCING COMPANY LEAVING A BAD FINANCE MARK ON MY CREDIT. THE CAR IS TO BE SOLD AT AN AUCTION FOR WHAT EVER PRICE CAN BE OBTAINED LEAVING ME WITH THE BALANCE TO PAY. MY QUESTIONS ARE, CAN CHRYSLER, AUTOMOBILE MANUFACTURER, BE HELD RESPONSIBLE TO PAY THE BALANCE, AND IS THERE ANYTHING I CAN DO TO RECOOP THE DAMAGE THIS HAS CAUSED MY CREDIT RATING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937433December 26, 2016
UNKNOWN OR OTHER
TAKADA RECALL, MY JEEP WILL RANDOMLY TURN OFF WHILE STOPPED BUT WITH THE KEY IN THE ON POSITION AND I HAVE TO PUT IT IN PARK AND RESTART IT , IT HAS MAINLY HAPPENED AT RED LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936481December 20, 2016
AIR BAGS, SEAT BELTS
A RECALL WAS ISSUED ON THESE TWO PARTS, RECALL S 61, ON OCTOBER 1ST 2016. I RECEIVED NO NOTIFICATION ON THIS RECALL UNTIL I WENT TO SELL MY CAR TO A DEALERSHIP ON 12/19/2016. I CALLED CHRYSLER CUSTOMER SERVICE AND WAS TOLD THERE WILL NOT BE A REMEDY FOR THIS SITUATION UNTIL APRIL 2017. JEEP, AND IT'S PARENT COMPANY, ISN'T DISPLAYING THE TYPE OF URGENCY I SHOULD SEE ASSOCIATED WITH A RECALL THAT COULD CAUSE PHYSICAL HARM TO MY WIFE OR I, WHILE OPERATING THE VEHICLE. NOW, I'M STUCK PAYING FOR A CAR I NO LONGER NEED AND WILL NOT DRIVE BECAUSE OF THE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935205December 14, 2016
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934789December 12, 2016
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930160December 6, 2016
VISIBILITY, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE ENGINE, THROTTLE, AND SKID WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE WOULD SLOW DOWN AND STOP SEVERAL TIMES DURING THE DAY. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE WINDOW WOULD AUTOMATICALLY GO DOWN WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929903December 5, 2016
AIR BAGS, UNKNOWN OR OTHER
THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA FRONT IMPACT SENSOR WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927064November 19, 2016
UNKNOWN OR OTHER
THE DRIVER SIDE HEADREST WAS IN THE RAISED POSITION WHILE I WAS IN TRANSIT. I STOPPED AT A TRAFFIC LIGHT AND REACHED UP TO PUSH THE HEADREST DOWN TO THE LOWER POSITION. I PRESSED THE SLIDE BUTTON ON THE BASE OF THE HEADREST WITH ONE HAND AND PUSHED DOWN ON THE HEADREST WITH THE OTHER HAND. THE HEADREST BLEW APART HITTING ME IN THE BACK OF THE HEAD WHEN IT DID SO. THERE WAS NO IMPACT TO MY VEHICLE THAT WOULD HAVE CAUSED THE HEADREST TO POP IN THAT MANNER. I DID NOT HIT THE HEADREST BUT PUSHED FIRMLY TO TRY AND LOWER IT TO A MORE COMFORTABLE POSITION. I TRIED TO HAVE THE HEADREST RESET AND CLOSED BUT WAS TOLD BY A SERVICE TECHNICIAN THAT THE HEAD]REST WAS IN FACT BROKEN AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924484November 6, 2016
AIR BAGS
I RECEIVED A RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920648November 1, 2016
ELECTRICAL SYSTEM, ENGINE
EXITED CAR WITH CAR KEYS IN HAND LEAVING CAR UNLOCKED WITH WINDOWS ALL UP WALKED ABOUT 10 FEET AWAY CAR STARTS BY ITSELF AND THEN LOCKS THE DOORS I RUN BACK TO CAR UNLOCK IT PUT THE KEY IN IGNITION AND TURN IT OFF AND QUICKLY EXIT CAR IT HASN'T DONE THIS AGAIN BEEN ABOUT 2 WEEKS AGO NOW I M NOTIFIED OF AIRBAG RECALL WITH NO SOLUTION VERY SCARY UNDERSTAND THIS TYPE VEHICLE CRANKED UP AND BACK OVER OWNER PLEASE HELP WAS WAITING TO TAKE IT BACK TO DEALER IN TITUSVILLE FLA YET I NOW LIVE 3 HOURS AWAY SCARED TO DRIVE THIS NEW CAR BUT HAVE NO BACKUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917731October 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 5 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP AND REPAIRED. AFTER THE REPAIRS WERE MADE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT SOME WIRES IN THE REAR OF THE VEHICLE RELATING TO THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10910865September 30, 2016
SEATS
HTTPS://M.FACEBOOK.COM/STORY.PHP?STORY_FBID=10207201580178164&SUBSTORY_INDEX=0&ID=1243032237.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910219September 28, 2016
AIR BAGS, ENGINE, SEAT BELTS
THE VEHICLE IS 2YEARS OLD WITH 18000 MILES, 3 SAFETY RECALLS, KELLY JEEP HAS HAD THE VEHICLE FOR 8 WEEKS, WE PICKED IT UP TWICE ONLY TO BRING IT BACK THE NEXT DAY, CAN NOT FIX THE PROBLEM, VERY DANGEROUS SHUTS OFF WHILE YOU ARE DRIVING, SAFETY ISSUE, WE WOULD LIKE TO GET A NEW VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907169September 16, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS SEVERE CORROSION ON THE INSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT DOOR SPEAKER ENCLOSURE SHOWED SEVERE CORROSION. THE CONTACT ALSO STATED THAT THE FRONT DRIVER AND PASSENGER FLOOR PANELS ALSO EXHIBITED SEVERE CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907254September 16, 2016
SERVICE BRAKES
I PURCHASE A 2014 JEEP COMPASS IN 2015..HAS A LITTLE OVER 13,000 MILES ON IT.. I HAVE TAKEN TO JEEP DEALERSHIP 3 TIME ABOUT THE BRAKES.. THE FIRST TIME AFTER I HAD IT,, THEY KEPT IT FOR 3 DAYS..EVERYTIME YOU STEP ON BRAKES IT MADE A WHISTLE SOUND..WITH THAT WHEN YOU STEP ON THE ACCELERATE TO DO IT MADE A NOISE ALSO...SAID THEY FIX...SO I TAKE IT IN AGAIN THE SAME SOUND IN THE BRAKE..THIS TIME THEY OIL IT AND OKAY...AGAIN I TAKE IT IN..THIS TIME THEY SAID IT WAS COMMING FROM BACK TIRE AREA..BUT IT HAD SOMETHING TO DO WITH BRAKES..THEY SAID THEY WAS DOING ME A FAVOR BY FIXING IT...NOW AGAIN SOMETHING IS WRONG WITH MY BRAKES..I'M AM SO AFRAID I AM GOING TO GET IN A ACCIDENT. ITS MAKING THE SAME NOISE WHEN THEY KEPT IT FOR 3 DAYS...PLEASE WARN OTHER ABOUT JEEP COMPASS BRAKES...DON'T KNOW WHAT ELSE TO DO...TOOK 3 TIMES, NO SATIFACTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896069August 15, 2016
UNKNOWN OR OTHER
ABLE TO REMOVE KEY FROM IGNITION WHILE JEEP IS IN GEAR, CAR ROLLED AT LEAST A FOOT ON FLAT GROUND. TWICE IN PARKING LOT, ONCE IN GARAGE -CLEAR DANGER TO THOSE BEHIND AND ALONG SIDE OF VEHICLE. HAPPENED THREE TIMES, NOW USE HANDBRAKE TO INSURE NO ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884474July 13, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED RAPIDLY. AS A RESULT, THE CONTACT CRASHED INTO A SIGN. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BODY REPAIRS WERE PERFORMED; HOWEVER; THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Compass