Jeep Compass Complaints (2014)

308 consumer complaints on file.

#10972077April 12, 2017
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10972119April 12, 2017
AIR BAGS, SEAT BELTS
I AM WRITING TO MAKE YOU AWARE THAT JEEP IS NOT PRODUCING A SOLUTION TO RECALL 16V-668 IN A TIMELY MANNER. WITH SUCH A SERIOUS PROBLEM AS PASSENGER AIRBAG AND SEATBELT, THE ISSUE SHOULD BE FIXED BY NOW. I CONVERSED WITH JEEP/MOPAR TODAY AND THEY STATED THERE IS NO FIX AT THIS TIME. THE ISSUE WAS POSTED TO THE VIN ON OCTOBER 1, 2016. IF YOU COULD PLEASE INVESTIGATE WHY THIS IS TAKING SO LONG AND POSSIBLY SPEED THE PROCESS UP, THAT WOULD BE WONDERFUL. WE DO NOT LET OUR CHILDREN NOR ANYONE ELSE RIDE AS PASSENGERS IN THE CAR BECAUSE OF THIS PROBLEM AND IT IS A BIG INCONVENIENCE. THANK YOU AND I HOPE YOU HAVE A WONDERFUL DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971145April 7, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970697April 5, 2017
AIR BAGS, SEAT BELTS
TAKATA RECALL. SAFETY RECALL WAS ISSUED ON THIS VEHICLE SEPT. 13, 2016 AND HAS YET TO BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970022April 2, 2017
SERVICE BRAKES, VISIBILITY/WIPER
BRAKES HAVE BEEN SQUEAKING FROM DAY ONE ,TOOK TO DEALER ON 03-23-15,THEY REPLACE PADS AND TURNED ROTORS ALSO DID THE SAME WITH REAR BRAKES .FEW WEEKS LATER DOING SAME THING AND STILL GETTING LOUDER. THIS OCCUR WHEN BACKING OUT PARKING PLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969103March 28, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS INFORMED THAT A SECOND NOTIFICATION WOULD BE SENT TO OWNERS IN JUNE OF 2017. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967772March 22, 2017
ENGINE
THE VEHICLE WAS TRAVELING ON A HIGHWAY, WHEN SUDDENLY A LOUD "POP" NOISE (UNKNOWN ORIGIN) WAS HEARD. AFTER PULLING SAFELY TO THE SIDE OF HIGHWAY, A LARGE POOL OF FLUID WAS NOTICED UNDERNEATH THE VEHICLE, SMOKE BEGAN COMING FROM UNDER THE HOOD AND WITHIN MINUTES THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES AND A TOTAL LOSS. THE CAR HAD PREVIOUSLY BEEN SERVICED WITH OIL CHANGE AND FUEL INJECTION CLEANING TWO WEEKS PRIOR (3/4/2017). NO PRIOR MECHANICAL ISSUES . APPROX 39,000 MILES ON ODOMETER
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10967205March 20, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN, STEERING, WHEELS
I'VE HAD TO REPLACE ALL 4 BEARINGS, THE 4 WHEEL DRIVE WENT COMPLETELY OUT DURING BIG SNOW IN 2016, THE RUTTER VALVE HAD GONE BAD(WHICH COSTS OVER $400., HAVING TO REPLACE ALTERNATOR, AND VARIOUS OTHER THINGS... THIS JEEP HAD BEEN NOTHING BUT A PAIN SINCE I'VE HAD IT AND I BOUGHT IT NEW. THEY ARE JUNK AND THE WHOLE VEHICLE SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967324March 20, 2017
SERVICE BRAKES
EVERY TIME WE BACK UP THERE IS A LOUD NOISE THAT COMES FROM THE BRAKES. MORE THAN 5 TIMES, MY WIFE HAS ASKED THE JEEP DEALER TO FIX IT OVER THE LAST 2 YEARS. THEY SAY THE SAME THING EVERY TIME THAT NOTHING CAN BE DONE AND THAT IT IS A DEFECT WITH THE WAY THE BRAKES WORK ON THIS JEEP MODEL. WE ARE FRUSTRATED TO HEAR THIS NOISE WITH NO WAY TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958619March 4, 2017
FUEL/PROPULSION SYSTEM
AT 75000 MILES, THE ELECTRONIC THROTTLE SWITCH SHORTED OUT INTERNALLY, LEAVING THE CAR FUNCTIONING IN LIMP MODE, IF YOU TRIED TO GO FASTER THAN 10 MILES AN HOUR IT WOULD BUCK AND KICK AND GOING UP SMALL HILLS YOU WOULD LOOSE ALL POWER. HAD TO BE TOWED TO DEALERSHIP FOR REPAIS. WAS ON HIGHWAY DOING 60-65 AND ALL OF A SUDDEN DROPPED TO 10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958230March 2, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 04/11/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957261February 27, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955737February 21, 2017
AIR BAGS, SEAT BELTS
I WAS RECEIVED A RECALL NOTICE 11-05-2016 ABOUT THE AIR BAG AND SEAT BELT TENSIONER. THEY KEEP SAYING PARTS NOT AVAILABLE TO FIX THIS. THIS IS AN UNSAFE VEHICLE I AM DRIVING. IF THEY CAN'T FIX IT THEY SHOULD BUY IT BACK. I CAN'T SELL IT WITH AN OPEN RECALL. THEY SHOULD GO TO JAIL OR AT LEAST GET FINED FOR DOING THIS. IT IS UNLAWFUL AND IMMORAL!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955189February 17, 2017
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
I HAVE OWNED THIS JEEP COMPASS SINCE JULY 2014 IN THE TIME I HAVE OWNED IT , IT HAS LOST POWER AND STOPPED FUNCTIONING AS I WAS DRIVING BETWEEEN 55 AND 65 MILES/ HOUR 4 TIMES ON A VERY BUSY 5 LANE HIGHWAY. 1 OF THOSE TIMES I HAD TO HAVE IT TOWED . THE OTHER TIMES AFTER LEAVING IT SIT FOR APPROXIMATELY 30 MINUTES, IT WOULD RESTART.THE TIME IT WAS TOWED, THE ONLY THING THEY COULD FIND IS THE BATTERY WAS LOW SO THEY REPLACED IT. ANOTHER TIME AT 33,000 MILES, THEY FOUND THE TRANSMISSION WAS FAILING SO THEY REPLACED THE TRANSMISSION. LAST MONTH , IT DIED AGAIN IN THE SAME BUSY HIGHWAY AND WE WERE ALMOST HIT BY AN 18 WHEEL TRUCK WHILE TRYING TO GET IT OFF THE ROAD. I LET IT SIT FOR 30 MINUTES AND IT STARTED AGAIN JUST LIKE THE OTHER TIMES. I TOOK IT TO WALLACE JEEP IN STUART FLORIDA WHERE THE SERVICE MANAGER DID A DIAGNOSTIC ON IT AND SAID HE COULD FIND NOTHING WRONG. I HAVE NOT DRIVEN IT ON THE HIGHWAY NOW FOR WEEKS BECAUSE I FEAR THE TRANSMISSION IS GOING OUT AGAIN AND AM AFRAID OF BEING HIT IN TRAFFIC. IT NOW HAS 66000 MILES ON IT SO THIS TRANSMISSION HAS ABOUT THE SAME MILEAGE ON IT AS THE ORIGINAL DID. I A OPENED A CASE WITH JEEP AND CAN NEVER GET THEM TO CALL ME BACK I AM THOROUGHLY DISGUSTED WITH THIS VEHICLE AND WOULD NEVER BUY ANOTHER JEEP AS LONG AS I LIVE. NOT SURE WHAT TO DO NEXT! SO NOT FAIR THAT I AM STUCK WITH THIS DEATH TRAP! I PREVIOUSLY OWNED 3 DIFFERENT GRAND CHEROKEES WITH NO ISSUE , BUT THIS COMPASS IS A WORTHLESSS, DANGEROUS, POLE OF JUNK! I LOATHE THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949220February 3, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948436January 30, 2017
AIR BAGS, SEAT BELTS
TAKATA RECALL - SAFETY RECALL - S61/NHTSA 16V-668 THIS VEHICLE HAS ISSUES. THE VEHICLE COULD NOT BE REPAIRED DUE TO THE PART NOT AVAILABLE FOR UNKNOWN DATE IN 2017 . I WAS TOLD BY A MANAGER AT CHRYSLER THAT I COULD OBTAIN A RENTAL FOR THE ENTIRE TIME AT MY COST, SUBMIT THE COST AT MY CHOICE; DAILY, WEEKLY, MONTHLY, AND GET A REFUND. THIS WAS AN EXPENSIVE SITUATION AND COULD HAVE BEEN VERY COSTLY IF I HAD CONTINUED. I WAS NOT ABLE FINANCIALLY TO CONTINUE RENTING A VEHICLE TO DRIVE TO WORK AND PAY FOR THE ONE I COULD NOT DRIVE. AFTER 2 WEEKS OF RENTING, I WAS CONTACTED BY MAIL, THAT AN AGREEMENT HAD BEEN REACHED FOR CHRYSLER TO FURNISH A LOANER VEHICLE FROM A DEALERSHIP, SO I FOLLOWED THAT AGREEMENT. IN THE MEANTIME, I STARTED THE TIME CONSUMING ORDEAL OF TRYING TO TRADE THE JEEP, WHICH ADDED TO THE STRESS AND NIGHTMARE. I ENDED UP BUYING ANOTHER VEHICLE, NOT A CHRYSLER, AND THE JEEP WAS REPOSSED BY FINANCIAL COMPANY. TO DATE, A REFUND HAS NOT BEEN REFUNDED TO ME FOR THE RENTAL I PAID FOR. EACH TIME I CALL CHRYSLER, I AM PUT ON HOLD, PASSED FROM DEPARTMENT TO DEPARTMENT, THEN TOLD SOMEONE WILL CONTACT ME WITH AN UPDATE. THE JEEP WILL BE SOLD AT AN AUCTION, STILL WITH SAFETY ISSUES FOR SOME OTHER PERSON/FAMILY TO BE PUT AT RISK. I AM FACING TREMENDOUS HARDSHIP FINANCIALLY NOW AND IN THE FUTURE CREDIT WISE DUE TO THE JEEP BEING REPOSED. NOW, I AM SEEKING LEGAL ADVICE ON HOW TO GET A REFUND? IS THERE ANY LEGAL CIRCUMSTANCES THAT CAN HELP ME WITH THE COST OF THE FINANCIAL HARDSHIP FOR THE REPOSSION ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948550January 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947558January 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) WAS EXCESSIVE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN SEPTEMBER OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945897January 18, 2017
AIR BAGS, SEAT BELTS
RECALL S61/NHTSA 16V-668. LOSS OF AIR BAG AND PRETENSIONER DEPLOYMENT. THE RECALL ON MY VEHICLE CAME OUT IN OCTOBER, AND IT'S NOW JANUARY AND THERE IS NO RESOLUTION YET. I ALREADY HATE THIS VEHICLE AND NOW FEEL UNSAFE DRIVING IT. HOW LONG WILL IT TAKE TO HAVE THE RECALL COMPLETE? WHAT IS A REASONABLE TIME FRAME TO HAVE THIS FIXED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944611January 12, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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