Jeep Compass Complaints (2014)

308 consumer complaints on file.

#11002660July 1, 2017
EXTERIOR LIGHTING
ONE HEADLIGHT SUDDENLY WENT OFF, TOOK IT TO A MECHANIC TO CHANGE BULB AND REPLACED THE BULB AND STILL DIDN'T WORK, TOOK IT TO DEALER AND THEY STILL COULD NOT FIX IT AND TOLD ME IT IS A COMPUTER ISSUE OR TIPIM ISSUES , TO ME THIS IS A SAFETY HAZARD , I ALSO WAS TOLD BY THE DEALER THAT I AN OUT OF WARRANTEE BECAUSE I HAVE 74000 MILES ON MY 2014, TO ME THIS IS A SAFETY ISSUE AND THEY SHOULD ADDRESS THIS REGARDLESS OF MILEAGE, I HAVE BEEN DRIVING NOW 4 MONTHS WITH A BLOWN OUT HEADLIGHT IT IS HORRIBLE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002565June 30, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NAPLETON JEEP IN LAKE PARK, FLORIDA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001746June 27, 2017
AIR BAGS, SEAT BELTS
REGARDING A SAFETY RECALL - OCCUPANT RESTRAINT CONTROLLER S61/NHTSA 16V-668. WAS NOTIFIED OF THE RE-CALL LAST OCTOBER, 2016 AND HAVE CALLED THREE TIMES REGARDING THE OUTCOME. NONE AS OF THIS DATE - JUNE 27, 2016. IF IN FACT THIS A SERIOUS PROBLEM AND IT APPEARS SO REGARDING A POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT DURING A CRASH WHICH COULD CAUSE INCREASE IN INJURY, WHY IS THIS NOT BEING TAKEN CARE OF IN A REASONABLE TIME FRAME? WAY TOO LONG IF IT INVOLVES CUSTOMER SAFETY? THIS IS REALLY NOT ACCEPTABLE IN THE CUSTOMER'S SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000115June 19, 2017
AIR BAGS, VEHICLE SPEED CONTROL
LAST YEAR I HAD TO PAY FOR A NEW THROTTLE AND NOW MY AIRBAG SENSOR LIGHT WILL NOT GO OUT ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995844June 19, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS THE REMEDY WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995508June 16, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (JEEP CHRYSLER DODGE OF ONTARIO LOCATED AT 1202 AUTO CENTER DRIVE ONTARIO, CA 91761 909-390-9898) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER UNTIL AUGUST OF 2017. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN AUGUST OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995553June 16, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION OF JOHNSON CITY, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 31049417. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994578June 13, 2017
AIR BAGS, UNKNOWN OR OTHER
NO PARTS TO FIX RECALL FOR LAST 2 YEARS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10994183June 9, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT SPOKEN TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993274June 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) LAST YEAR. THE DEALER INDICATED THAT THE PART MAY BECOME AVAILABLE ON JUNE 1, 2017. THE CONTACT CALLED THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) ON JUNE 5TH AND WAS INFORMED THAT THE PART MAY BE AVAILABLE ON AUGUST 17, 2017. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992255May 30, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE LOCAL DEALER BILLY CR AFT CHRYSLER DODGE JEEP RAM LOCATED AT 2639 LAKESIDE DR, LYNCHBURG, VIRGINIA 24501 CONFIRMED THAT THE RECALL PARTS WERE NOT AVAILABLE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990945May 22, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE SERVICE, THE CONTACT WAS INFORMED THAT THERE WAS AN OPEN RECALL PER NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984432May 9, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983121May 2, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981590May 1, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981259April 28, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
DANGEROUS, ENGINE STALLING AND COMPLETE ELECTRICAL SHUT DOWN,WHILE DRIVING AT ANY SPEED, DRIVING STRAIGHT, TURNING, OR JUST SITTING THERE. THE ABS LIGHT FLASHES AND THEN EVERYTHING SHUTS DOWN WITHOUT WARNING. I SIT FOR A MINUTE, THEN I CAN RESTART AND THE VEHICLE RUNS FINE. EXCEPT FOR THE FACT THAT THE ENGINE STALLING WILL HAPPEN AGAIN. I TOOK IT TO THE DEALER, THEY SAID THERE ARE NO CODES INDICATING A PROBLEM. THE DEALER CANNOT FIND WHAT THIS ISSUE IS. THERE WAS A RECALL IN DEC. 2013 FOR THE EXACT SAME PROBLEM, HOWEVER, CHRYSLER CORP SAYS THAT MY VIN DOES NOT FIT INTO VEHICLES THAT WERE RECALLED. IT SHOULD BE IF MY 2014 JEEP COMPASS IS HAVING THE EXACT SAME PROBLEM. THIS IS EXTREMELY DANGEROUS, STALLING IN THE MIDDLE OF TRAFFIC BOTH ON THE FREEWAY AND IN THE STREETS. AND WITH THE AIRBAG MODULE NOT REPLACED YET BY A DIFFERENT RECALL, IT MAKES IT MORE DANGEROUS IF THE VEHICLE STALLS IN TRAFFIC, THEN A CAR HITS US AND NO AIRBAG DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980855April 26, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/13/17*LJ UPDATED 10/19/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979315April 19, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979406April 19, 2017
AIR BAGS, SEAT BELTS
SAFETY RECALL NOT COMPLETED IN TIMELY MANNER. MANUFACTURER RECALL NUMBERS61 NHTSA RECALL NUMBER16V-668
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979142April 18, 2017
AIR BAGS, SEAT BELTS
TAKATA RECALL NHTSA RECALL NUMBER: 16V-668 RECALL DATE: SEPTEMBER 13, 2016 MANUFACTURER RECALL NUMBER: S61 MY DEALER HAS DONE EVERYTHING THEY CAN. NOT HAVING A RESOLUTION AND PARTS TO THE DEALER BY NOW IS UNREASONABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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