Jeep Commander Complaints

3,362 consumer complaints on file.

#10567605March 6, 2014
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
I PURCHASED MY 2006 JEEP COMMANDER FROM CITY AUTO IN MEMPHIS, TN ON 9/14/11 AND WAS TOLD IT WAS A ONE-OWNER VEHICLE ORIGINATING FROM THE STATE OF PENNSYLVANIA. I NOTICED HESITATION IN THE TRANSMISSION AND VARIANCES (ROUGH - UP AND DOWN) IN THE IDLING SHORTLY AFTER MY PURCHASE. I THEN STARTED TO GET THE "TRANSMISSION/ENGINE" LIGHT COMING ON. BUT IT WOULD GO AWAY ALMOST AS QUICK AS IT WOULD COME ON. I THEN HAD MY ENGINE STALL WHILE DRIVING FULL SPEED ON THE INTERSTATE. I LOST ALL POWER! FORTUNATELY, I WAS ABLE TO GET OVER TO THE SHOULDER SAFELY! WE IMMEDIATELY STARTED DOING SOME RESEARCH ON VARIOUS FORUMS, INCLUDING JEEP FORUM, ON THE "STALLING ISSUE" AND "LIGHTS COMING ON INTERMITTENTLY". MY HUSBAND TOOK IT TO OUR LOCAL AUTOZONE AND THEY HOOKED IT UP TO THEIR CODING SCANNER MACHINE. IT GAVE US THE CODE TO CHANGE THE MAP SENSOR NEEDED TO BE CHANGED. MY HUSBAND CHANGED THIS OUT LAST SUMMER (2013). IT HELPED FOR A LITTLE BIT. :( THEN BEGAN HAVING THE SAME ISSUES, STALLING OUT WHILE DRIVING, CHECK ENGINE LIGHT COMING ON/OFF AND ROUGH IDLING. HUSBAND WENT BACK AND HAD THEM HOOK UP TO CODING MACHINE AND THIS TIME WAS GIVEN THE CODE FOR O2 SENSOR, WHICH HE PURCHASED AND CHANGED OUT. NOW IT'S WORSE THAN EVER! IT WON'T EVEN STAY IDLED. IT STALLS ALMOST IMMEDIATELY! I HAVE TO KEEP MY FOOT ON THE GAS (AND BRAKE WHEN NEEDED) ALL THE TIME! IF I LET IT GO BELOW 1000RPMS IT DIES! WE TOOK IT TO A MECHANIC & WAS TOLD THE PCM WAS BAD. BUT HE TOLD US THAT THERE WERE RECALLS THAT MAY FIX THE ISSUE. SO WE TOOK IT TO A DEALERSHIP WHO PERFORMED THE RECALL BUT UNFORTUNATELY IT DID NOT FIX THE PROBLEMS. THIS IS A VERY EXPENSIVE "FIX" TO A PROBLEM THAT APPEARS TO HAVE NEVER HAVE BEEN RESOLVED PROPERLY BY THE MANUFACTURER!! THIS NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS IT IS A MAJOR DRIVING & SAFETY HAZARD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567453March 5, 2014
POWER TRAIN
AFTER RECALL N23 I LOST MY 4 LOW RANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567500March 5, 2014
POWER TRAIN, ELECTRICAL SYSTEM
BOUGHT CAR USED AT A DEALERSHIP, BUT WAS NOT TOLD OF RECALLS OR ISSUES. CAR STALLED ON ME TWICE, ONCE IN TRAFFIC APPROACHING A LIGHT AND ANOTHER IN A PARKING LOT TURNING LEFT TO WEAVE OUT OF LOT. THE 4 WHEEL LOW WAS RECALLED AND CHECKED, BUT PROBLEM PERSIST. THE ENGINE HESITATES WHILE DRIVING, LITTLE STUMBLES AND SHAKES WHILE ACCELERATING. WHILE IN PARK, WEIRD SOUND IS HEARD FROM LIGHT REV. I HAVE HAD CAR FOR LESS THAN 3 DAYS AND PROBLEMS OCCURRED. I HAVE A 2 TON PAPER WEIGHT AT THE MOMENT AS I FEEL IT IS UNSAFE TO DRIVE. I NOW HAVE A DECENT SIZE TRANSMISSION LEAK AFTER I PARK FROM SHORT DRIVES. I HAVE BUT MAYBE 250 MILES ON IT. I HAVE HEARD OF THE 4.7 HAVING SOME OF THESE ISSUES AND A RECALL HAS BEEN DONE, BUT NOT FOR THE 5.7L HEMI'S. I HAVE READ NUMEROUS COMPLAINTS ON SIMILAR ISSUES OF EXACT ENGINE MODEL OF COMMANDER, BUT RECALLS FOR IT AREN'T AVAILABLE AND ONLY SUCH FOR THE 4.7L VERSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566961March 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE VEHICLE STALLED AS ALL OF THE WARNING LAMPS ILLUMINATED. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE WHICH RESUMED NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE 130,526.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566575March 1, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE CAR TURN OFF ARE STALL WHILE DRIVING. NORMALLY OCCURS WHEN FOOT IS SLIGHT ON THE PEDDLE HOWEVER ALSO ATTEMPTS TO STALL AT HIGH SPEEDS. A REVIEW OF THE INTERNET SHOWS THAT THIS LIFE THREATENING PROBLEM IS A FREQUENT EXPERIENCE AND A LONG TERM REPORTED PROBLEM. I AM HAPPY TO PROVIDE THIS INFORMATION UPON REQUEST. DOES THERE NEED TO BE A LOSE OF LIFE TO OBTAIN RELIEF OF THIS ISSUE. IS THIS ISSUE A RESULT OF DEMANDS BY THE EPA TO HAVE THESE CARS RUN AT AN IDEAL SPEED THAT IS TOO LOW? IS THE EPA ALSO THE REASON FOR THIS PROBLEM? LIVES ARE AT RISK WITH NO ACTION BEING TAKEN TO PROTECT CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567213February 27, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
COMMANDER WILL TURN OFF WHEN PULLING AWAY FROM A STOP SIGN, PULLING INTO THE GARAGE, TURNING A CORNER. THE FIRST EVENT WAS TURNING LEFT FROM A STOP LIGHT AFTER I HAD BEEN GOING 65MPH ON THE HIGHWAY. 11/26/2012 THIS VEHICLE TO DEALERSHIP FOLLOWING SEVERAL MORE STALLS WHILE DRIVING. NOTHING WAS NOTED ON THE DEALERSHIP EVALUATION. THE MOST FRIGHTENING EVENT WAS ON THE HIGHWAY AT 60MPH AND SIMPLY DIED IN THE MIDDLE LANE IN THE DARK, AT NIGHT. I THOUGHT I WAS GOING TO DIE ON THAT ROAD. THE ENGINE PANELS ALL WENT DOWN, LIGHTS WENT OFF, ENGINE SHUT OFF. THIS VEHICLE CONTINUED TO DIE AT UNEXPECTED INTERVALS ON THE ROAD. 10/28/13 THE DEALERSHIP STATED TIPM WAS SHORTED INTERNALLY, THE TIPM WAS REPLACED. THIS VEHICLE HAS CONTINUES TO DIE WHILE DRIVING ON THE ROAD, PULLING AWAY FROM A STOPLIGHT OR SIMPLY TURNING A CORNER OR DRIVING INTO THE GARAGE FROM THE DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565783February 25, 2014
POWER TRAIN
N 23 SAFETY RECALL WAS DONE AND AFTER THAT THE 4 WHEEL LO WOULD NOT WORK AND DASHBOARD CODE FOR SERVICE WAS DISPLAYED. DEALER STATES A NATIONAL BACKLOG ON THE 4 LO ACTUATOR IS THE PROBLEM AND NO TIMELINE FOR THE PART IS AVAILABLE. READING MULTIPLE THREADS ON THE INTERNET THIS IS A BIGGER PROBLEM THAN JEEP IS OWNING UP TO AND THE REPAIR PART IS ONLY AT BEST A TEMPORARY FIX. THIS SHOULD BE ADDRESSED AT A HIGHER LEVEL,I WILL NOT BUY ANOTHER JEEP PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565795February 25, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565531February 23, 2014
POWER TRAIN
HAD THE N23 RECALL AND AFTER WORDS THE 4 LO WILL NOT WORK TOOK IT BACK TO THE DEALERSHIP AND THEY CHECKED IT OUT AND FOUND A CODE C140F CLEARED THE CODE AND WORKED ONCE AND GOT THE SERVICE 4LO SYSTEM . CALLED CHRYSLER AND THEY SEED THIS IS THE FIRST THAT THEY HEADER OF IT AND THEY CALLED THE DEALERSHIP MADE A APPOINTMENT TOOK IT BACK IN AND THEY SEED THAT THE ACTUATOR WENT OUT BUT IT WORKED BEFORE THE N23 WAS DONE AND THAT TIME THEY CHARGED ME AND IT STILL DOSE NOT WORK THEY WON'T ME TO BUY A NEW ACTUATOR BUT I THINK IT SHOULD BE CHRYSLER THAT SHOULD HAVE TO PAY FOR THE ACTUATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565319February 21, 2014
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FWD WARNING INDICATOR ILLUMINATED. IN ADDITION, THE TRANSMISSION FAILED TO SHIFT INTO THE FWD LOW RANGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS WHERE THE DRIVE CONTROLLER WAS REFLASHED EACH TIME. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS NOT REPAIRED BECAUSE THE REMEDY PART WAS ON A MASSIVE BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565357February 21, 2014
POWER TRAIN, ELECTRICAL SYSTEM
CAR SUDDENLY WENT INTO LIMP HOME MODE AND WOULDN'T GO OVER 30 MPH. CHECK ENGINE LIGHT CAME ON. DEALER REPLACED TRANSMISSION SHIFT MODULE. WARRANTY WOULDN'T COVER IT BECAUSE IT WAS EXTERNAL TO THE TRANSMISSION. 6 WEEKS LATER IT HAPPENED AGAIN, DEALER SAID IT WAS A BAD GROUND. 1 YEAR AND 5 DAYS LATER IT HAPPENED AGAIN AND TOOK IT TO A DIFFERENT DEALER AND WAS TOLD THERE WAS A FIRMWARE UPGRADE WHICH THEY PERFORMED. 1 WEEK LATER IT HAPPENED AGAIN. THIS TIME ON THE FREEWAY. ERROR INDICATED IMPROPER GEAR RATIO SELECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565103February 20, 2014
POWER TRAIN
THE FOLLOWING HAPPENED ONLY AFTER RECALL. RESEARCH SEEMS TO INDICATE IT IS DIRECTLY RELATED TO RECALL. BRIEF DISPLAY OF "SERVICE 4 WHEEL DRIVE" AFTER RECALL N23/NHTSA 13V-175. IT WENT OUT THEN ON FEBRUARY 3, 2014 IT DISPLAYED SAME MESSAGE AGAIN REPEATEDLY. ON FEBRUARY 17, 2014 I TRIED TO PUT VEHICLE IN 4 WHEEL DRIVE NEUTRAL AND IT WOULD NOT SHIFT ONLY DISPLAYED "SERVICE 4 WHEEL DRIVE". AS I DO NOT USE THIS SYSTEM WEEKLY DURING TIMES OF BAD WEATHER (I STAY HOME) I WAS NOT AWARE OF THE PROBLEM. I BELIEVED THAT THE SERVICE REMINDER MESSAGE WAS FOR THE FLUID CHANGE THAT HAD BEEN DONE AT TIME OF THE RECALL AT MY EXPENSE AND JUST HAD NOT BEEN PROPERLY RESET. I WAS UNAWARE IT WAS A WARNING OF SYSTEM FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564956February 19, 2014
POWER TRAIN
OCTOBER, 2013 RECEIVED NOTIFICATION THAT THERE WAS A SAFETY RECALL ON MY 2006 JEEP COMMANDER. (AS I HAVE TWO YOUNG CHILDREN, THIS WAS A PRIORITY TO HAVE FIXED) I BROUGHT MY JEEP INTO THE DEALERSHIP TO HAVE THE N23 SAFETY RECALL PERFORMED. COME JANUARY, 2014 WITH A FEW INCHES OF SNOW ON THE GROUND I ATTEMPT TO ACTIVATE MY 4 WHEEL LOW AND I GET A SERVICE LIGHT STATING "SERVICE 4WD". I CONTACT THE DEALERSHIP WHO HAD PERFORMED THE RECALL AND BRING IT IN TO BE LOOKED AT. THEY RUN A DIAGNOSIS AND DETERMINE THE TRUCK HAS AN INTERNAL SHORT IN THE TRANSFER CASE. THE SERVICE TECH ADVISED ME IT IS RELATED TO THE RECALL BUT HE CAN NOT DO ANYTHING AT THE DEALER LEVEL. I NEED TO CALL CHRYSLER CUSTOMER SERVICE WHO TELLS ME THEY WILL NOT BE DOING ANYTHING TO HELP. UPON A LITTLE RESEARCH (JEEP FORUMS) IT SEEMS THERE ARE MANY (MANY) OTHERS WITH THE SAME ISSUES. I AM SURE I AM NOT THE ONLY ONE TO CALL JEEP WITH THIS ISSUE AND IF YOU CLEAR THE CODES THE 4 WHEEL LOW ENGAGES SO IT IS NOT A SHORT. I BELIEVE CHRYSLER JEEP SHOULD LOOK INTO WHAT WAS PERFORMED WITH THE N23 RECALL AND DETERMINE HOW IT EFFECTED THE 4 WHEEL LOW ON THESE VEHICLES. THEN REPROGRAM THEM TO WORK, AS THEY WERE, AT NO COST TO THE OWNER. SINCE THIS WAS A SAFETY RECALL I FELT I HAD NO OPTION BUT TO HAVE THE RECALL PERFORMED ON MY VEHICLE NOW I HAVE A FAULTY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564837February 18, 2014
TIRES
PURCHASED 4 NEW TIRES ON 12/29/2010, MILEAGE WAS 41015. NOW MILEAGE IS NOW 77061, TIRE TREAD IS AT .3/32. TIRES HAVE BEEN ROTATED EVERY 5 - 6 K AND ALIGNMENTS PERFORMED. ALL TIRES ARE WEARING UNEVENLY, THERE ARE SIGNS OF CRACKING AND STOPPING IN THE SNOW IS NOW A MAJOR HAZARD. THE WARRANTY IS FOR 60K AND WITH ONLY 35K THEY ARE READY FOR THE TRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564861February 18, 2014
SEAT BELTS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE FRONT DRIVER AND REAR PASSENGER'S SIDE SEAT BELTS FAILED LATCH PROPERLY. ALSO, THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE INTERIOR DOOR HANDLE BECAME FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE SEAT BELTS AND THE DOOR HANDLES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564572February 16, 2014
POWER TRAIN
AS WITH MANY OTHERS, I HAVE A 2006 JEEP COMMANDER. OWNED IT FOR A YEAR AND NO PROBLEMS. ASIDE FROM THE OLD ISSUES OF WHICH WERE AN EASY FIX. (I.E. LEAKING SUNROOF). I WENT IN FOR THE MOST RECENT RECALL, I FIGURED SURE, WHY NOT, I FIXED EVERYTHING AND ITS RUNNING GREAT! MY MISTAKE! I NOW HAVE POWER TRAIN ISSUES. GEAR NOT SHIFTING RIGHT. ONE TIME STAYED IN 3RD UNTIL I TURNED THE CAR OFF AND ON AGAIN. STAYS IN GEAR TOO LONG BEFORE SHIFT SHOULD OCCUR AND THEN 'BUCK'S INTO THE GEAR. SAME FOR WHEN STOPPING, DOES NOT SHIFT DOWN CORRECTLY AND WILL STALE WHEN I FINALLY COME TO A STOP. WHY THE RECALL! I SHOULD HAVE LEFT WHEEL ENOUGH ALONE! TERRIBLE! I STILL LOVE MY JEEP, BUT I FEAR THIS "FREE' FIX FOR THE RECALL IS NOW GOING TO COST ME THOUSANDS.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564531February 15, 2014
POWER TRAIN
06 COMMANDER. STARTED UP VEHICLE AND LET IT WARM UP , PUT IT IN DRIVE AND NOTHING, TRIED REVERSE, STILL NOTHING, IT HAS JUST AROUND 115000MI ON IT. STARTED MY ONLINE RESEARCH AND FOUND THERE IS MORE ISSUES . I'VE HAD IT STALL TWICE AT A STOP LIGHT. IDLE FLUCTUATES AT TIMES AT STOP LIGHT. AND DELAY WHEN PUTTING CAR IN DRIVE ON OCCASION. THESE ARE THE ONLY ISSUES I'VE HAD , BESIDES BROKEN EXHAUST STUDS.AND NORMAL WEAR AND TEAR PARTS. ALL TRANNY FLUIDS AND FILTER WERE CHANGED AT 65000 MI ALONG WITH DIFF FLUIDS AND TRANSFER CASE FLUIDS. ABSOLUTELY LOVE MY JEEP UP UNTIL THESE ISSUES. WE'LL SEE WHAT MY MECHANIC MAKES OF ALL OF THIS SOON . I PREY IT'S NOTHING TO MAJOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564324February 14, 2014
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE TRANSFER CASE MOTOR/ACTUATOR WILL NOT SHIFT AFTER DEALER PERFORMED N23 RECALL ON THE FINAL DRIVE CONTROLLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564411February 14, 2014
POWER TRAIN
I HAD THE JEEP N23 RECALL DONE LAST AUGUST ON MY COMMANDER. AFTERWARDS I HAD A SERVICE LIGHT AND 4WD LO DIDN'T ENGAGE. I RETURNED TO THE DEALER TO REDO THE RECALL 2 MORE VISITS. AFTERWARD THE LAST RECALL ATTEMPT MY DEALER CHANGED THE T/CASE ACTUATOR. THIS FIXED IT FOR 2 MONTHS BEFORE THE PROBLEM RETURNED. WE PAID GOOD MONEY FOR THESE VEHICLES, AND THEY SHOULD WORK AS THEY DID WHEN WE BOUGHT THEM. JEEP DOESN'T ACKNOWLEDGE ANY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563803February 11, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
AFTER HAVING SAFETY RECALL N23 / NHTSA 13V-175 PERFORMED, MY VEHICLE'S TRANSFER CASE NO LONGER SHIFTS AS IT SHOULD, PREVENTING THE VEHICLE FROM SHIFTING INTO NEUTRAL OR 4 LOW. I DO NOT TRUST THAT THE STABILITY CONTROL SYSTEM WILL FUNCTION CORRECTLY NOW AS IT IS MY UNDERSTANDING THAT THIS SAME SYSTEM ADJUSTS THE TORQUE TO THE FRONT AND REAR AXLES AS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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