Jeep Commander Complaints

3,362 consumer complaints on file.

#10664720December 16, 2014
ENGINE
VEHICLE WAS PARKED AT THE GAS STATION. IT WAS WORKING FINE PREVIOUSLY. HAD BEEN AT DEALER GETTING ROUTINE MAINTENANCE DONE 2 WEEKS PRIOR. AFTER FILLING TANK WITH GAS, GOT IN AND CAR ENGINE HAD LOUD BANG FOLLOWED BY THE SOUND OF BUCKET OF BOLTS. CAR WAS THEN TOWED TO DEALER WHERE I WAS INFORMED THE CAR NEEDED A COMPLETE LONG BLOCK. AFTER DOING EXTENSIVE FORUM RESEARCH, I AM FINDING THAT THERE ARE MORE REPORTS OF THIS PROBLEM. I ALSO UNDERSTAND THAT CHRYSLER IS AWARE OF A DESIGN PROBLEM BUT WILL NOT ADMIT OR PROCESS A RECALL FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664330December 15, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE DECREASED IN SPEED AND STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE REMEDY TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664367December 15, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM ) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663811December 12, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663534December 11, 2014
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
CHRYSLER HAS A RECALL OUT FOR FAULTY IGNITION SWITCHES. THE RECALL NOTICES WERE ISSUED IN SEPT 2014. IT IS NOW MID DEC AND THERE ARE NO PARTS AND NO REMEDY FOR THIS WHEN IN CONTACT WITH CHRYSLER DIRECTLY. ON THE RECALL IT STATES THAT THE ENGINE CAN STOP DUE TO ELECTRICAL FAILURE W/IN THE VEH WITH OUT NOTICE AS WELL AS THE POWER STEERING CAN BE LOST AND OR THE BRAKING ALL OF WHICH INCREASE YOUR CRASH POTENTIAL. THERE IS ALSO WARNING THAT THE AIR BAGS CAN DEPLOY W/O WARNING CAUSING BODILY HARM TO BOTH THE DRIVER AND PASSENGERS. THEY ARE AWARE THERE IS AN ISSUE AND STATE THEY STILL HAVE DONE NOTHING TO RESOLVE - INEXCUSABLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663654December 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE LOST POWER ON SEVERAL OCCASIONS WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663685December 11, 2014
STEERING
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE SPECIFICS OF THE POWER STEERING FAILURE WERE NOT AVAILABLE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) BUT THE RECALL REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663312December 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT COMPLETELY OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFTER GEAR MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663355December 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658512December 10, 2014
ELECTRICAL SYSTEM
2006 JEEP COMMANDER SAFETY RECALL. VEHICLES MAY EXPERIENCE UNINTENDED CHANGE IGNITION SWITCH POSITION WHILE DRIVING. *MW THE CONSUMER STATED AUTHORIZATION IS NEEDED TO PAY FOR THE PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663461December 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT IMMEDIATELY AFTER STARTING THE ENGINE, THE VEHICLE WOULD LOSE ELECTRICAL POWER. IN ADDITION, ALL ELECTRIC FEATURES ON THE DRIVER DOOR FAILED TO OPERATE. THE CONTACT WOULD HAVE TO TURN THE IGNITION KEY SEVERAL TIMES TO GET THE VEHICLE TO RESUME NORMAL FUNCTION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663479December 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A CLICKING SOUND EMITTED FROM WITHIN THE VEHICLE. THE CONTACT MENTIONED THAT IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663140December 9, 2014
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING 25-30 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL FLICKERED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE STARTER AND BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. IN ADDITION, THE HORN ACTIVATED INDEPENDENTLY. THE VEHICLE WAS SHUT OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE SPARK PLUGS WERE REPLACED AND A TUNE UP WAS PERFORMED, BUT THE FAILURE RECURRED. WHILE MAKING A TURN AT 15 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL FLICKERED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE SOLENOID STARTER WAS REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE AND TIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT THE TRANSMISSION TEMPERATURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN UNKNOWN HOSE AND THE WATER PUMP WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V203000 (POWER TRAIN), BUT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663209December 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/12/15*LJ UPDATED 4/26/2016*JS UPDATED 9/8/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662730December 8, 2014
ENGINE, ELECTRICAL SYSTEM
THE FIRST INCIDENT OCCURRED ON 27 NOV, AS WE WERE DRIVING DOWN A 2-LANE HIGHWAY. WE WERE TRAVELING APPROX. 60 MPH WHEN THE JEEP MADE A ?CLUNK? SOUND, SUDDENLY THE ENGINE LOST POWER AND BECAME DIFFICULT TO STEER. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD, GOT OUT AND DID A QUICK EXTERNAL CHECK TO TRY AND SEE WHAT WAS WRONG. NOTHING APPEARED TO BE WRONG. I GOT BACK IN AND TRIED TO START THE JEEP AGAIN, AND IT DID START UP. WE CAUTIOUSLY PROCEEDED BACK TO OUR HOTEL AND I IMMEDIATELY LOOKED UP THE NEAREST JEEP DEALER TO HAVE THE VEHICLE CHECKED FOR ANY MECHANICAL PROBLEMS. THE JEEP DEALER TOLD ME THAT THERE WERE NO MECHANICAL PROBLEMS WITH THE JEEP, BUT THAT THERE WAS AN OPEN RECALL FOR PROBLEMS WITH THE IGNITION SWITCH. THE TECH TOLD ME THAT THE IGNITION SWITCH ON OUR JEEP WAS LOOSE, WHICH COULD ALLOW IT TO SLIP FROM THE ON POSITION TO THE ACC POSITION WHICH WOULD CAUSE THE ENGINE TO STOP WHILE DRIVING. THEY SAID THERE WERE NO PARTS AVAILABLE YET TO FIX THE PROBLEM. THEY ADVISED THAT WE REMOVE ALL KEY CHAINS FROM THE KEY, BUT THERE WAS NOTHING ELSE THEY COULD DO. JUST TWO DAYS LATER, ON 29 NOV, WE HAD ANOTHER DANGEROUS INCIDENT. THIS TIME, WE WERE ON THE MIDDLE LANE OF A 3-LANE INTERSTATE. WE WERE TRAVELING AT APPROX. 70 MPH WHEN I AGAIN HEARD THE LOUD ?CLUNK?, THE VEHICLE SUDDENLY LOST ENGINE POWER AND BECAME DIFFICULT TO STEER. I IMMEDIATELY PUT THE HAZARD LIGHTS ON AND TRIED TO GET OFF THE HIGHWAY. WE WERE EXTREMELY LUCKY THAT THERE WAS NO VEHICLE IN THE LANE TO THE RIGHT OF US, AS I COULD BARELY GET THE JEEP OFF THE HIGHWAY ONTO THE SHOULDER. IF ANOTHER VEHICLE WOULD HAVE BEEN CLOSE BEHIND US OR COMING UP ON THE RIGHT OF US, WE WOULD SURELY HAVE BEEN REAR ENDED. I HAVE CONTACTED BOTH MY LOCAL JEEP DEALERSHIP AND THE CHRYSLER CORPORATION REGARDING A SOLUTION TO THIS PROBLEM WITH NO ASSISTANCE FROM EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658454December 8, 2014
ELECTRICAL SYSTEM
2006 JEEP COMMANDER DEFECT OF UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING *CN THE CONSUMER WAS INVOLVED IN AN ACCIDENT ON AUGUST 24, 2010. HE BELIEVED THE ACCIDENT WAS THE RESULT OF THE NOW IGNITION SWITCH RECALL. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10662979December 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662018December 3, 2014
ELECTRICAL SYSTEM
I'M NOT GETTING ANYWHERE WITH CHRYSLER COMPANY RECALL SERVICE. MY 2006 JEEP COMMANDER HAS A P41 RECALL ON IT, IT WILL DO ALL SORTS OF CRAZY AND UNSAFE THINGS WHEN DRIVING. EXAMPLES: THE JEEP WILL NOT START, WHEN STARTING IT THE IGNITION SWITCH CLICKS, THE POWER IS ON FOR EVERYTHING. JEEP TOLD ME TO PUT IN DRIVE AND THEN BACK IN PARK, THEN TRY TO START IT. THAT DOES NOT WORK. DRIVING DOWN INTERSTATE THE JEEP WILL SHUT OFF AND THE POWER STEERING GOES OUT. ONCE PULLED OVER IT NEEDS RESTARTED AND THEN IT RUNS AGAIN. IT ALSO SHIFTS TO 3RD GEAR WHEN COMING OFF THE EXIT RAMP WHEN SPEEDING UP TO GET ON INTERSTATE, AGAIN I HAVE TO PULL OVER AND TURN IT OFF AND RESTART IT. THIS IS VERY UNSAFE AND NOW I HAVE NO TRANSPORTATION. CALLING CHRYSLER, THEY SAID THAT THEY WILL NOT HELP OR PROVIDE A RENTAL CAR. THEY SAY EVERY TIME I CALL IT'S NOT THEIR FAULT THAT THE MANUFACTURER OF THE IGNITION REPLACEMENT PART IS NOT ESCALATING THE ORDER AND THERE'S NOTHING THEY CAN DO FOR ME. THEY WANT US TO DRIVE A VERY UNSAFE VEHICLE INSTEAD OF PROVIDING US WITH A RENTAL CAR. THEY ALSO SAID THAT THEY HAVE NO TIME FRAME OF WHEN THE PART IS TO BE AVAILABLE TO THE DEALERS SO THIS ISSUE CAN BE CORRECTED AND THAT THEY CAN'T JUST GIVE OUT RENTALS TO EVERYONE WITHOUT KNOWING WHEN THE ISSUE WILL BE FIXED. I NEED HELP, I NEED A WAY TO WORK AND I NEED A SAFE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662111December 3, 2014
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
IN MARCH OF 2012, I WAS DRIVING MY 2006 JEEP COMMANDER V8 ON A TWO LANE HIGHWAY.AT THE TIME OF THE ACCIDENT, I HAD BEEN DECREASING SPEED, WHEN THE TRUCK IN FRONT OF ME SUDDENLY SLAMMED ON HIS BRAKES. HOWEVER, WHEN I PRESSED DOWN HARD ON MY BRAKES, MY BRAKES/ANTI-LOCK BRAKES COMPLETELY FAILED, CAUSING ME TO CRASH INTO THE TRUCK IN FRONT OF ME. WHILE TRYING TO BRAKE, MY CAR STALLED AND CONTINUED TO PROPEL FORWARD, CAUSING A LACK OF STEERING CAPABILITY, INEVITABLY CAUSING A CRASH, IN WHICH MY AIR BAGS DID NOT DEPLOY. AFTER THE POLICE ARRIVED, I WAS ABLE TO START THE CAR AND BARELY MADE IT HOME, HAVING TO PUSH IT SEVERAL BLOCKS. MY SUV WENT INTO THE SHOP FOR ALMOST ONE MONTH. AFTER MY SUV WAS FIXED, INCLUDING EXTERIOR AND RADIATOR, THE SUV CONTINUED TO OVERHEAT WITHOUT CAUSE AND IT WAS NOW CONSIDERED A TOTAL LOSS. I WAS NOT PREPARED FOR MY VEHICLE TO BE CONSIDERED A TOTAL LOSS AS THE ISSUES APPEARED TO BE MINOR. I ENDURED MAJOR HARDSHIP AS A RESULT ON THIS ACCIDENT, INCLUDING LACK OF WORK AND OCCURRED AT AN INOPPORTUNE TIME FOR ME TO BUY A NEW VEHICLE, RESULTING IN A HIGH INTEREST RATE AND SKYROCKETING INSURANCE, SINCE I WAS CONSIDERED AT FAULT, DESPITE LACK OF BEING CITED DUE TO VEHICLE ISSUES. AFTER 2 YRS, I FINALLY WAS ABLE TO REFINANCE MY CAR; HOWEVER, MY INSURANCE WILL REMAIN HIGH TIL FEB 2015 @$314 (35 MOS). I DID NOT REALIZE WHY THE VEHICLE'S BRAKING AND STALLING OCCURRED AS I WAS NOT MADE AWARE OF THE RECALL UNTIL JULY 2014! IF RECALLS OCCURRED IN 07-09, WHY WAS I NOT INFORMED PRIOR TO THIS ACCIDENT? THIS ACCIDENT COULD HAVE BEEN PREVENTED! WHEN I CALLED TO SPEAK TO CHRYSLER, THEY SAID THAT THERE WAS NOTHING THAT THEY COULD DO BECAUSE THE CAR WAS SCRAPPED. I DO NOT UNDERSTAND WHY SOME PEOPLE CAN BE COMPENSATED FOR ISSUES, BUT I AM DISREGARDED DESPITE THE ONGOING HARDSHIP CAUSED BY A DEFECT CAUSED BY CHRYSLER! IS THERE ANYONE OUT THERE THAT CAN HELP!? *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10661500December 2, 2014
ELECTRICAL SYSTEM
VEHICLE WOULD START. ALL OTHER ELECTRICAL ITEMS WORKED. DEALER REPLACED WIRING HARNESS AT THE STARTER. FIRST INCIDENT WAS APRIL 2013. IT HAS NOW HAPPENED AGAIN DECEMBER 2014. BOTH TIMES LEFT STRANDED AND HAD TO HAVE VEHICLE TOWED TO MECHANIC. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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