Jeep Commander Complaints

3,362 consumer complaints on file.

#10715644May 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL AND EXTERIOR LIGHTS WOULD SPORADICALLY FLICKER. THE FAILURE PROGRESSED AND THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT AVAILABLE ACCORDING TO THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715712May 11, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THERE WAS TRANSMISSION FLUID LEAKING FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THE TRANSMISSION'S ELECTRICAL CONNECTOR SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715275May 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE NORMALLY. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 6/11/15*CN UPDATED 10/16/217*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715312May 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715369May 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711749May 6, 2015
ELECTRICAL SYSTEM
2006 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO A FAULTY IGNITION SWITCH. *SMD THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING. THE CONSUMER RECEIVED RECALL # 14V438000 LAST SUMMER. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB THE CONSUMER STATED WHEN THE VEHICLE SHUT OFF, HE WAS ABLE TO SHIFT TO NEUTRAL, SHUT THE KEY OFF QUICKLY, TURN THE KEY BACK ON AND RE-START THE ENGINE WHILE STILL COASTING ON THE HIGHWAY. UPDATED 08/03/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714932May 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714582May 5, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING ON NUMEROUS OCCASIONS. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/25/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713808May 4, 2015
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
2008 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING. *SMD THE CONSUMER NOTICED ON HOT DAY, WHEN THE GAS WAS 1/4 OR LESS, IT WOULD STALL. THE CONSUMER INSTALLED A HEAT INSULATOR ON THE FUEL RAIL AND REPLACED THE FUEL CAP. HOWEVER, IN FEBRUARY WHEN IT WAS 45 DEGREES AND THE TANK WAS 3/4 FULL, THE VEHICLE STALLED. SEVERAL MONTHS LATER, THE CONSUMER RECEIVED RECALL # 14V567000. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714322May 4, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING DOWN THE ROAD AND THE VEHICLE LOST POWER. I WAS ABLE TO MOVE TO THE SHOULDER AND BRING THE VEHICLE TO A STOP. THERE WAS NO POWER TO ANY SYSTEM. THE IGNITION SWITCH WAS IN THE OFF POSITION. I WAS ABLE TO RESTART THE VEHICLE. *TR THIS IS NOT THE FIRST TIME THE VEHICLE HAS LOST POWER WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714343May 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/1/15*CN UPDATED 10/12/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714362May 4, 2015
STEERING, ELECTRICAL SYSTEM
I WAS COMING TO A STOP AND MY CAR SHUT OFF ON ITS OWN WHILE IN "DRIVE". OVER THE PAST SEVERAL MONTHS THIS HAS HAPPENED ON SEVERAL OTHER OCCASIONS WHERE MY CAR JUST SHUTS OFF ON ITS OWN WHILE DRIVING, USUALLY WHILE DRIVING AT A LOW SPEED UNDER 15 MILE/HR. ON OTHER OCCASIONS I HAVE LOST CONTROL OVER MY POWER STEERING AND THE STEERING WHEELS LOCKS UP, AGAIN USUALLY AT A LOW SPEED. I KNOW THERE IS A RECALL ON MY VEHICLE BECAUSE WE RECEIVED A LETTER IN THE MAIL BUT WHEN WE CONTACTED OUR DEALER (ANSONIA FITSPATRICK JEEP) WE WERE TOLD THE PART WAS NOT YET AVAILABLE AND THAT WE NEEDED TO WAIT UNTIL WE RECEIVED A OTHER NOTICE / LETTER WHEN THE PART COMES IN. THIS IS VERY CONCERNING AND UNSAFE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714376May 4, 2015
ELECTRICAL SYSTEM
AS I WAS DRIVING I HAD ADJUSTED MYSELF IN MY SEAT AND MY KNEE ACCIDENTALLY HIT THE KEY WHICH TURNED MY VEHICLE OFF WHILE DRIVING 65MPH WITH MY 13 MONTH OLD CHILD IN THE BACKSEAT. MY POWER STEERING WENT OUT AND ALL GAUGES ON THE DASHBOARD WENT OUT, IT WAS HARD TO STOP AND PULL THE VEHICLE OVER AND THEN TURN THE VEHICLE BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714196May 2, 2015
ELECTRICAL SYSTEM
ON 1 MAY 2015 I DROVE MY 2008 JEEP COMMANDER ON ERRANDS, MAKING SEVERAL STOPS. RETURNING TO THE VEHICLE AFTER MY LAST ERRAND, IT REFUSED TO START WHEN THE IGNITION KEY WAS PROPERLY INSERTED AND TURNED. AFTER SEVERAL ATTEMPTS AND NOTICING THAT THE DASHBOARD INDICATOR LIGHTS, INTERIOR LIGHTS, HEADLIGHTS AND ELECTRIC WINDOWS ALL FUNCTIONED PROPERLY, I CONCLUDED THERE WAS A STARTER OR ALTERNATOR PROBLEM. I HAD THE TOW TRUCK OPERATOR ATTEMPT TO JUMP THE VEHICLE JUST IN CASE IT WAS THE BATTERY, WHICH IT WAS NOT, AND WAS SUBSEQUENTLY TOWED 30 MILES HOME AT THE COST OF $175. THE NEXT MORNING, I WONDERED IF SOMETHING COULD BE AMISS WITH THE ELECTRONIC KEY FOB. I TRIED THE SPARE KEY AND THE CAR STARTED IMMEDIATELY. I THEN TRIED MY ORIGINAL KEY AGAIN AND THE CAR ALSO STARTED. WE DID RECEIVE A IGNITION SWITCH RECALL NOTICE FROM CHRYSLER IN THE FALL OF 2014 THAT INDICATED WE WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE, SO I CALLED THEIR 1-800 NUMBER FOR AN UPDATE. CHRYSLER CANNOT PROVIDE ANY SPECIFIC TIME FRAME FOR WHEN THE REPLACEMENT PARTS WILL BE AVAILABLE. THE ONLY THING THEY WILL DO IS ADD YOUR EMAIL TO THE "SPECIAL NOTIFICATION LIST" SO THAT YOU WILL RECEIVE AN EMAIL WHEN THE PARTS ARE AVAILABLE RATHER THAN WAITING FOR A PHYSICAL LETTER TO ARRIVE VIA USPS. I NOW HAVE TO DRIVE THIS VEHICLE KNOWING THAT IT COULD SHUT DOWN WHILE I AM DRIVING AND CAUSE AN ACCIDENT - PRESUMABLY WITH DISABLED AIR BAGS DUE TO THE IGNITION BEING "OFF" - OR STRAND ME BY NOT STARTING. AS A BIOLOGIST, I DO RESEARCH IN SOME PRETTY INACCESSIBLE PLACES, SO THIS IS A HUGE SAFETY ISSUE FOR ME. CHRYSLER SHOULD BE COMPELLED TO ENGINEER A FIX AND MAKE IT AVAILABLE NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713992May 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714120May 1, 2015
WHEELS, TIRES
I PURCHASED 4 TIRES FROM M.A. TIRE CENTER, INC., 3156 BOSTON RD., BRONX, NY 10469 (718) 655-9863 IN THE PAST FEW MONTHS. MY FRONT DRIVER TIRE WAS PURCHASED IN MARCH 2015. AFTER A FEW WEEKS MY STEERING WHEEL STARTED SHAKING EVERY TIME I DROVE THE CAR. I WENT TO PEP BOYS THINKING MAYBE MY TIRES NEEDED TO BE BALANCED. THE SERVICE TECHNICIAN AT PEP BOYS SHOWED ME WHAT THE PROBLEM WAS. THE TIRE WAS SO WORN AND THE TREADS WERE GONE ALREADY. HE ALSO SHOWED ME WHERE THE TIRE WAS GETTING READY TO ACTUALLY BUST IF I KEPT DRIVING ON IT. I WAS IN DANGER. I WENT BACK TO THE TIRE STORE AND THEY TRIED TO SELL ME ANOTHER TIRE FOR $140.00. I DIDN'T WANT TO BUY ANOTHER TIRE SINCE THAT BAD TIRE WAS ONLY A MONTH OLD AND WAS OBVIOUSLY BAD FROM THE START. THEY KNOWINGLY SOLD ME A BAD TIRE AND PUT MY LIFE AT RISK. THEY SHOULD HAVE REPLACED THE TIRE AT NO CHARGE. BECAUSE I'M A WOMAN I FEEL THEY TOOK ADVANTAGE OF ME BY SELLING E A BAD, DANGEROUS TIRE. I ALSO BELIEVE THIS TIRE SHOP IS OPERATING ILLEGALLY AND SHOULD BE CLOSED DOWN. IF THEY'RE SELLING BAD TIRES, THEY SHOULDN'T BE IN BUSINESS PUTTING PEOPLE'S LIVES AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713744April 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT'S ENGINE STALLED ON NUMEROUS OCCASIONS. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713789April 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713793April 30, 2015
POWER TRAIN, ELECTRICAL SYSTEM
BOUGHT THE CAR 5 MONTHS AGO. I STARTED MY CAR TO GO TO WORK, EVERYTHING STARTED ON EXCEPT THE CAR. TOOK OUT THE KEY AND TRY TO TURN IT BACK ON, NOTHING. LATER ON THE DAY, MY HUSBAND TURN THE CAR ON AND IT CAME BACK ON. THE NEXT DAY, THE CAR WOULDN'T START, BUT AGAIN THE RADIO, THE LIGHTS, WINDSHIELD WIPERS ARE ON, EXCEPT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713906April 30, 2015
ELECTRICAL SYSTEM
I WAS NOTIFIED OF THE MANUFACTURER RECALL LATE 2014, I TOOK IT TO THE LOCAL DEALERSHIP AT THAT TIME AND WAS ADVISED THAT THEY DID NOT HAVE THE PARTS IN AND THAT THEY WOULD BE IN AT SOME POINT THIS YEAR. I ASKED WHAT THE ACTUAL RISK WAS THEY EXPLAINED THE BIGGEST RISK WAS ASSOCIATED WITH THE ENGINE SHUTTING OFF WHILE DRIVING AND WAS ADVISED TO REMOVE MY KEYS OFF OF MY KEY FOBS. ON APRIL 9, 2015, I PARKED MY CAR TURNED THE IGNITION OFF AND THEN REALIZE THAT THERE WAS A WINDOW DOWN. AT THAT POINT I ATTEMPTED TO RESTART THE CAR TO ROLL UP THE WINDOW AND THERE WAS NO POWER. AFTER HAVING THE CAR TOWED TO A LOCAL SHOP AND BEING TOLD THEY COULDN'T BRING UP ANYTHING ON THE COMPUTER BECAUSE THE ELECTRICAL SYSTEM WAS SHUT DOWN, THE VEHICLE WAS TRANSPORTED TO LOCAL DEALERSHIP WHERE THEY IDENTIFIED THAT THE WIN MODULE OR THE WIRELESS IGNITION NODE WAS DEFECTIVE. NOW, I HAVE BEEN WITHOUT A VEHICLE SINCE THAT TIME AND THEY ARE REPORTING THAT THE REPLACEMENT PARTS WILL BE EXPECTED AROUND MAY 14 OF THIS YEAR HOWEVER EVER SINCE APRIL 16, I HAVE BEEN GETTING DIFFERENT DATES EVERY SINGLE TIME I TALK TO THE DEALERSHIP. I BELIEVE CHRYSLER HAS EXCEEDED A FAIR AMOUNT OF TIME TO REPLACE THIS SINCE THEY KNEW ABOUT IT IN THE SUMMER OF 2014 AND THEY HAVE FAILED TO PROVIDE A QUALITY REPLACEMENT PART FOR THEIR PRODUCT. I HAVE BEEN IN CONTACT WITH BOTH THE LOCAL DEALERSHIP AND THE 1-800 NUMBER FOR CHRYSLER(888) 327-4236 AND THEY CONTINUE TO PASS ME AROUND AND INFORM ME THAT I'M WELCOME TO RENT-A-CAR AND HAVE BEEN OFFERED THE DEALERSHIPS DISCOUNT. FURTHER, THEY REPORT THAT THEY ARE NOT SURE WHEN THE REPLACEMENT PARTS WILL BE AVAILABLE BUT I WILL BE NOTIFIED AS SOON AS THEY ARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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