Jeep Commander Complaints

3,362 consumer complaints on file.

#10460071May 30, 2012
ELECTRICAL SYSTEM
THE INSTRUMENT WARNING LIGHTS WILL FLASH ON AND OFF. THIS INCLUDES THE SPEEDOMETER AND THE ODOMETER WHICH WILL DROP TO ZERO. ALSO, THE HVAC FAN WILL CUT OUT WHEN THIS IS HAPPENING. HEADLIGHTS DO NOT FLASH ON AND OFF AND THE ENGINE HAS NEVER CUT OUT. SOMETIMES THE WARNING LIGHTS WILL REMAIN OFF ALONG WITH THE GAUGES FOR SEVERAL SECONDS. THIS OCCURS RANDOMLY AND OCCURS AT ALL SPEEDS. THE TRUCK STARTS WITHOUT ISSUE. THE FLASHING CAN OCCUR IMMEDIATELY OR AT RANDOM TIMES WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459782May 27, 2012
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE ROAD THE JEEP SHUT OFF, COMPLETE LOSS OF POWER, BRAKES AND STEERING THEN AFTER A FEW SECONDS TURNED BACK ON. THIS HAD HAPPENED 4 TIMES WITHIN 10 MILE. THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED. I HAD TAKEN IT TO THE DEALERSHIP SO THEY COULD PLUG IT INTO THEIR COMPUTER. THE RESULTS WERE NEGATIVE AND COULD NOT FIND ANY PROBLEMS. SEARCHING ONLINE, THERE ARE SEVERAL OTHER JEEP OWNERS THAT ARE HAVING THE SAME PROBLEM. THERE NEEDS TO BE A RECALL ON THESE VEHICLES BEFORE SOMEONE GETS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459788May 27, 2012
POWER TRAIN
BACK IN 2009 THE ESM HAD TO BE CHANGED TWICE AND IT WAS JUST CHANGED AGAIN 3/19/2012 AND HERE IT IS 5/25/2012 AND THIS PART GOES AGAIN (ELECTRIC SHIFT MODULE/UNIT). IT GOES WHILE MY WIFE WAS DRIVING ABOUT 45/50MPH ON THE HIGHWAY THE TRUCK JUST STOPPED RUNNING WHEN THE LIGHTS ON THE DASHBOARD FLASHED AND WENT OFF(GOOD THING THAT THE ROAD WAS PRETTY CLEAR AT THAT TIME) THIS IS A WELL KNOWN PROBLEM WITH THESE TRUCKS AND JEEP KNOWS ABOUT IT AND REFUSES TO CALL THESES TRUCKS OFF THE ROAD-THERE NEEDS TO BE TOTAL RECALL OF THE JEEP COMMANDEERS AND CHRYSLER/JEEP NEEDS TO BE MADE TO PURCHASE THEM FROM CONSUMERS BUT THEN AGAIN CONSUMERS DON'T HAVE ANY RIGHTS OR SAFETY NETS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459552May 24, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE ATTEMPTING A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 82,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459587May 24, 2012
AIR BAGS
OUR 2008 JEEP COMMANDER WAS HIT FROM BEHIND WHILE MAKING A RIGHT TURN. THE IMPACT CAUSED THE COMMANDER TO FLIP LANDING ON THE DRIVER SIDE ROOF AND THEN ROLLING ONTO THE DRIVER'S SIDE WHERE IT SLID INTO ANOTHER VEHICLE. THE IMPACT FROM HITTING THE ROOF AND SIDE OF THE CAR RESULTED IN THE CAR BEING TOTALED BY THE INSURANCE COMPANY OF THE PERSON AT FAULT. THE SIDE AIR BAGS DID NOT DEPLOY WHEN THE CAR ROLLED ONTO IT'S SIDE. PER PAGE 52 OF THE OWNER'S MANUAL "THE WINDOW BAG ON THE CRASH SIDE OF THE VEHICLE IS TRIGGERED IN MODERATE TO SEVERE SIDE COLLISIONS" ALSO PAGE 56 STATES "THE SIDE IMPACT SRS SIDE CURTAIN AIRBAGS ARE DESIGNED TO ACTIVATE ONLY IN CERTAIN SIDE OR ROLLOVER COLLISIONS." THE ENTIRE DRIVER SIDE OF THE VEHICLE WAS CRUSHED IN, THE DRIVER SIDE MIRROR WAS PUSHED THROUGH THE WINDOW DUE TO THE IMPACT. AFTER THE VEHICLE ROLLED IT CAME TO REST ON THE DRIVER SIDE. HOW MUCH IMPACT IS NEEDED TO DEPLOY THESE AIRBAGS? THE DRIVER SIDE DOOR ALONE WAS BENT OFF OF THE FRAME. I CAN UNDERSTAND THE FRONT AIRBAG POSSIBLY NOT BEING DEPLOYED AS THE VEHICLE WAS HIT FROM BEHIND, BUT I AM SURPRISED THAT THE INITIAL IMPACT TO THE DRIVER SIDE ROOF CORNER SIDE NOT TRIGGER ANYTHING NOR DID THE ROLLOVER AND SIDE IMPACT THAT OCCURRED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10458971May 18, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
PURCHASED THE 2007 JEEP COMMANDER 4X4 2 WEEKS AGO. WHEN I STARTED THE JEEP THE SERVICE PARK ASSIST FLASHED AND WENT AWAY, I HEADED DOWN MY DRIVEWAY ONTO THE HIGHWAY AND COULD NOT ACCELERATE MORE THAN 20 MILES PER HOUR, THE JEEP WOULD NOT SHIFT GEARS. I PULLED TO THE SIDE OF THE ROAD FOR SAFETY BECAUSE OF TRAFFIC, TURNED THE JEEP OFF, STARTED IT AGAIN AND MERGED BACK ONTO THE HIGHWAY AND THE JEEP AGAIN COULD NOT GO MORE THAN 20 MPH, PUT ON HAZARDS AND BROUGHT TO MECHANIC. LEFT THE JEEP RUNNING, GOT BACK INTO TO REVERSE AND THE IT WOULD NOT REVERSE, AT THIS TIME THE PRND WAS LIT UP ON THE DASH BOARD. STILL WAITING TO HERE WHAT THE PROBLEM IS MECHANIC CAN NOT DUPLICATE. VERY SERIOUS SAFETY PROBLEM AS I USE TO TRANSPORT MY CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458633May 16, 2012
ENGINE
CAR SHUTS OFF SITTING AT IDLE (STOP LIGHT) I'VE OWNED THIS CAR FOR LESS THAN A MONTH AND IT HAS STALLED IN TRAFFIC 4 TIMES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458652May 16, 2012
UNKNOWN OR OTHER
THERE IS A MAJOR DESIGN FLAW WITH THE INNER DOOR HANDLES ON MY 2006 JEEP COMMANDER. I KNOW JEEP CHANGED THE DESIGN IN 2008 DUE TO THIS PROBLEM. THE HOUSING AND HINGE ARE MADE ENTIRELY OF PLASTIC AND ARE VERY BRITTLE. AFTER A FEW YEARS OF USE THE PLASTIC STARTS TO CRACK THEN BREAK AWAY AND THE INNER HANDLE WILL NOT FUNCTION. THIS POOR DESIGN IN ITSELF SHOULD BE A $10 FIX BUT UNFORTUNATELY IN ORDER TO REPLACE THE HANDLE YOU ARE FORCED TO REPLACE THE ENTIRE INNER DOOR PANEL. WHY IS MY FAMILY POTENTIALLY BEING PUT IN HARMS WAY FOR A PART THAT COULD BE EASILY IMPROVED TO PREVENT FAILURE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458287May 14, 2012
ENGINE
AT HIGHWAY SPEED, THE ENGINE DIED FOR NO APPARENT REASON. THE ENGINE COULD BE RE-STARTED AFTER PLACING THE CAR IN PARK. THE CONDITION OCCURRED TWICE ON THE 11TH AND ONCE ON THE WAY TO WORK THIS MORNING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458305May 14, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE TRANSMISSION CONTROL MODULE WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458500May 14, 2012
UNKNOWN OR OTHER
VEHICLE STALLS. APPROXIMATELY 2 YEARS AGO VEHICLE WAS DOING THE SAME THING. REPLACED THE MAP SENSOR. NOW IT IS DOING IT AGAIN. JEEP HAS A RECALL BUT IT IS ONLY THE 2006 COMMANDER BUILT IN CERTAIN PLANTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458215May 12, 2012
STRUCTURE:BODY:DOOR
BOTH THE FRONT AND REAR DRIVERS SIDE DOOR HANDLES BROKE AND YOU HAVE TO ROLL DOWN THE WINDOWS TO GET OUT OF THE VEHICLE. THE HANDLES ARE MADE OF CHEAP PLASTIC AND BREAK EASY BY NORMAL USE. THIS IS A SAFETY HAZARD THAT COULD POTENTIALLY COST SOMEONE THEIR LIVES. JEEP WANTS AROUND $1200.00 TO FIX THE PROBLEM BUT I BELIEVE THEY SHOULD FIX THIS SAFETY ISSUE FOR FREE AND RECALL THE JEEPS AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458034May 10, 2012
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER 4X2. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED THE BRAKE PEDAL TWICE BEFORE A RESPONSE OCCURRED AND THE VEHICLE BEGAN TO REDUCE SPEED. THE FAILURE OCCURRED SPONTANEOUSLY. IN ADDITION, THE ENGINE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY AN AUTHORIZED DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE,TCM, PCM). THE CONTACT WAS UNCERTAIN WHETHER THE VIN WAS INCLUDED IN THE RECALL DEFECT AND PLANNED TO NOTIFY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457466May 4, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE TRAVELING 5 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457533May 4, 2012
ENGINE AND ENGINE COOLING
ALL LIGHTS LIGHT UP AND CAR LOSES ALL POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457392May 3, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE AIR CONDITION FAILED AND WOULD NOT BLOW COLD AIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER PERFORMED A LEAK TEST THAT LOCATED THE FAILURE AT THE AIR CONDITIONING LINES. THE AIR CONDITIONING LINES WERE LOCATED AT THE REAR WHEEL AND ACCUMULATED SALT, THUS CAUSING THE AIR CONDITIONER LINES TO CORRODE AND LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000 AND THE CURRENT MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457409May 3, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, POWER TRAIN
ENGINE STALLS: ENGINE STALLS RANDOMLY, AT A LIGHT, AROUND A CORNER, AND EVEN ON FREEWAY AT 70 MPH. ENGINE WILL NOT RESTART AFTER A STALL UNTIL THE KEY HAS BEEN REMOVED FROM THE IGNITION. I HAVE HAD AT LEAST 15-20 STALLS SINCE I HAVE OWNED THE VEHICLE. TRANSMISSION JERKS: THIS STARTED IN THE LAST FEW MONTHS. TRANSMISSION DISENGAGES WHILE DRIVING DOWN THE ROAD THEN SUDDENLY REENGAGES, JERKING THE CAR FORWARD. SOMETIMES THE CAR WILL CONTINUE OK, SOMETIMES THE ENGINE WILL DIE. ELECTRICAL ISSUES: NOT A SAFETY ISSUE BUT MAYBE RELATED, I HAVE HAD NUMEROUS PROBLEMS WITH MY NAV SYSTEM GOING DARK (WON'T DISPLAY UNTIL ENGINE RESTARTED) - LOST SETTINGS. REAR DVD HAS TOTALLY GONE OUT. DEALER SAYS THERE IS A CODE FOR "LOST COMMUNICATION WITH RADIO" DUE TO AN OPEN SHORT. LAST INCIDENT: 04/11/2012 (51000 MILES): ON INTERSTATE 75 MPH - TOOK FOOT OFF THE ACCELERATOR TO SLOW DOWN AND FELT LIKE THE ENGINE HAD DIED (LOST MOMENTUM AND WAS COASTING). I APPLIED THE GAS AND THE RPM'S O THE ENGINE INCREASED BUT THE CAR DID NOT GAIN SPEED. FELT LIKE TRANSMISSION HAD DISENGAGED. THE CAR JERKED FORWARD LIKE THE TRANSMISSION REENGAGED. MOMENTUM WAS RETURNED FOR ABOUT 1 SECOND THEN DISENGAGED AGAIN. THE SECOND TIME, THE ENGINE DIED AND I HAD TO COAST TO THE SIDE OF THE INTERSTATE. CAR RESTARTED AND I WAS ABLE TO CONTINUE DOWN THE ROAD. AFTER DRIVING FOR ANOTHER 3 HOURS, THE "SERVICE 4WD" MESSAGE CAME UP ON THE DISPLAY. PULLED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND BACK ON, SAME MESSAGE CAME UP. CONTINUED DRIVING TO MY DESTINATION - MESSAGE CLEARED. AFTER THE CAR SAT IN THE PARKING LOT FOR SEVERAL HOURS, WENT BACK OUT AND STARTED IT, THE MESSAGE WAS GONE AND HAS NOT REAPPEARED. DEALER HAD CAR 6 DAYS - THERE ARE NO CODES IN THE SYSTEM. THEY CAN NOT DUPLICATE ISSUE. VEHICLE DYING ON FREEWAY IS VERY DANGEROUS AND I HAVE SMALL CHILDREN, PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457213May 2, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE PLASTIC HOUSING ON INTERIOR DOOR LATCHES IS FAULTY. THE DRIVER SIDE REAR DOOR IS COMPLETELY INOPERABLE. IT MUST BE OPENED FROM THE OUTSIDE. THE FRONT TWO DOOR LATCHES ARE CRACKED AND BEGINNING TO LOOSEN. THE REAR DOOR WAS NOTED AS A SAFETY CONCERN BY A COWORKER DURING A WORK-RELATED TRIP. THE EMPLOYEE UNDERSTANDABLY REFUSES TO DRIVE IN THE VEHICLE GOING FORWARD. THE PROBLEM IS A SAFETY CONCERN AND AN EMBARRASSMENT WHEN CONDUCTING BUSINESS JUNCTURES. I ATTEMPTED TO GET THE FAULTY DOOR HANDLE REPAIRED ON 4/20/11, BUT RECEIVED DOCUMENTATION THAT THE PANEL ASSEMBLY IS NOT COVERED UNDER THE PLATINUM DEALERSHIP WARRANTY. THE OUT-OF-POCKET EXPENSE FOR ONE HANDLE IS OVER $500 AS THE ENTIRE DOOR PANEL MUST BE REPLACED. THE REPAIR WAS NOT COMPLETED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456988May 1, 2012
STRUCTURE:BODY:DOOR
TWO OF MY INSIDE DOOR HANDLES HAVE BROKEN. I AM VERY CONCERNED THAT IN AN EVENT OF AN EMERGENCY MY FAMILY AND I WILL NOT BE ABLE TO EXIT THE CAR. WITH FOUR CHILDREN IT IS PARAMOUNT THAT THIS PROBLEM IS RECTIFIED. AFTER MUCH RESEARCH I FOUND THAT MANY OTHER OWNERS OF THIS MODEL AND YEAR VEHICLE ARE EXPERIENCING THE SAME PROBLEM. IN ADDITION, IT IS DIFFICULT TO PROCURE REPLACEMENT PARTS. I FEEL THAT JEEP SHOULD TAKE SOME SENSE OF OWNERSHIP FOR THE INHERIT PROBLEM AND OFFER TO REPAIR THE PROBLEM AT THEIR EXPENSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456836April 30, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:GLASS, SIDE/REAR, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER TWICE AND HAD BEEN INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 53,000. UPDATED 06/06/12 *BF THE CONSUMER STATED THAT THE VEHICLE RANDOMLY STALLED WHILE SLOWING DOWN ,ACCELERATING, OR WHEN THE BRAKE WAS APPLIED. SHE WAS INFORMED THE REASON FOR THE STALLING WAS UNKNOWN SINCE THERE WERE NO CODES. SHE ALSO HAD ELECTRICAL PROBLEMS INVOLVING THE WINDOWS AND SUNROOF. THE WINDOWS/SUNROOF OPENED/CLOSED UNPROMPTED. UPDATED 06/07/12 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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