Jeep Commander Complaints

3,362 consumer complaints on file.

#10523635July 8, 2013
SERVICE BRAKES
PARKING ASSISTANT BRAKE LIGHT COMES ON. WHENEVER CAR IS DRIVEN OVER A BUMP LOUD CLANKING NOISE HAPPENS. TOOK CARE TO MUFFLER MAN THINKING IT WAS A BROKEN BRACKET HOWEVER THE MECHANIC SAID BECAUSE OF THE DESIGN OF THE PARKING BRAKE OVER THE CHASSIS IT RUBS AND HAS WORE DOWN THE RUBBER CASING THEREFORE THE BRAKELINE IS EXPOSED. WAS TOLD TO TAKE IT TO THE DEALERSHIP. THIS IS MY 2ND COMPLAINT AND NOW HAVE ANOTHER ISSUE TO ENTER. WHEN DOES THIS BECOME A LEMON LAW ISSUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523644July 8, 2013
ELECTRICAL SYSTEM
I STOPPED AT A STORE WHEN I CAME OUT THE CAR WOULDN'T START. TOOK CARE TO DEALERSHIP THE IGNITION MODULE WAS BURNT OUT AND HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522927July 2, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT BOTH REAR DOORS AND THE PASSENGER'S SIDE FRONT DOOR HANDLES WERE FRACTURED. AS A RESULT, THE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522538July 1, 2013
STRUCTURE:BODY:DOOR
LIKE MANY OTHER CONSUMERS THAT OWN THIS VEHICLE, THE DRIVER'S SIDE INTERIOR DOOR HANDLE HOUSING CRACKED AND BROKE. THIS CREATES A SIGNIFICANT SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522626July 1, 2013
ENGINE
BEGINNING AROUND THE WEEK OF JUNE 7TH, I BEGAN EXPERIENCING ISSUES WITH MY COMMANDER. I WOULD PUT THE KEY IN THE IGNITION AND IT WOULDN'T START. THE LIGHTS, RADIO ETC WOULD COME ON BUT THE CAR WOULDN'T "TURN OVER". AFTER A COUPLE OF ATTEMPTS, IT WOULD START. THE FOLLOWING WEEK WHILE DRIVING ON HIGHWAY 95 IN BOSTON, THE CAR STOPPED UNEXPECTEDLY. I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD AND WAS VERY SHAKEN UP. I WAS ABLE TO START THE CAR AGAIN AND DROVE HOME. THE FOLLOWING DAY IT HAPPENED AGAIN WHILE DRIVING AND I IMMEDIATELY CALLED THE DEALERSHIP. ON JUNE 14TH I HAD THE CAR TOWED THERE BECAUSE I WAS AFRAID TO DRIVE. I WAS TOLD THAT I NEED A WIRELESS IGNITION MODULE BUT THERE WERE NONE AVAILABLE & CHRYSLER WAS WAITING ON IT FROM THE MANUFACTURER. I WAS ALSO TOLD THAT THERE WAS A WAITING LIST OF APPROX 1,700 CUSTOMERS WAITING FOR THIS PART AND SEVERAL HUNDRED, LIKE ME COULDN'T DRIVE THEIR CAR. I ESCALATED TO CHRYSLER CUSTOMER SERVICE WHO HAVE CONTINUED TO GIVE ME THE RUN AROUND AND AS OF TODAY THEY HAVE NO STATUS ON THE PART. I HAVE BEEN PAYING FOR A RENTAL CAR SINCE 6/15. I DID SOME RESEARCH ONLINE AND JUST BY TYPING IN THE NAME OF THE PART AND FOUND SEVERAL FORUMS WHERE OTHER JEEP OWNERS ARE EXPERIENCING THE SAME ISSUE. I BELIEVE THAT CHRYSLER NEEDS TO LOOK INTO THIS TO SEE IF THEIR IS A LARGER ISSUE OR AT LEAST MAKE THE REPLACEMENT PARTS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522396June 29, 2013
ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING AND THE CAR ENGINE LIGHT CAME ON AND THEN THE CAR STARTED TO LOSE ACCELERATING AT 60 MPH AND I HAD TO PULL TO THE SIDE OF THE RIDE AND RE START THE CAR AND I WAS ON THE FREEWAY GOING TO WORK WHICH IS VERY DANGEROUS CAN SOMEONE PLEASE HELP THIS IS THE CAR THAT I USE EVERYDAY TO GO TO WORK AND I ONLY HAD JUST CAR FOR ALMOST 2 YEARS AND WHEN I PURCHASE A CAR I EXPECT THAT IT WILL LAST FOR ME WHILE I'M MAKING THE PAYMENTS AND I HAVE 3 MORE YEARS TO PAY ON THE CAR I DON'T KNOW WHAT TO DO ABOUT THE ISSUE. I HAVE LET THE DEALERSHIP ONLY WORK ON MY CAR SINCE I PURCHASE THE VEHICLE. CHRYSLER PERFORMS ALL MY OILS CHANGES TUNE UP AND EVERYTHING THAT I NEED TO HAVE DOWN AND ITS NOT FAIR THAT THE TRUCK WAS DISCONTINUE I FEEL LIKE THE COMPANY KNOWS THAT THE TRUCK IS HAVING THE PROBLEMS AND NOBODY WANTS TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522254June 28, 2013
VEHICLE SPEED CONTROL
THE CAR STAR DECREASING SPEED AND WONT ACCELERATE. HAVE TO PARK TURN IT OFF AND STAR IT AGAIN AND HAPPEN MORE FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522008June 27, 2013
ELECTRICAL SYSTEM, POWER TRAIN
SINCE SEPT. 2012 I HAVE BEEN HAVING PROBLEMS WITH MY VEHICLE NOT STARTING AND THE DASHBOARD MESSAGE IS "TRANSMISSION OVER HEAT" OR "TRANSMISSION TEMP OVER HEAT". IT WILL NOT START AT ALL. THIS PAST SUNDAY IT STARTED BUT IT WOULD CUT OFF LIKE IT WAS OUT OF GAS BUT THERE WAS A MORE THAN HALF FULL. I HAD TO GET TOWED FOR THE 2ND TIME IN A WEEK AND FOR THE 5TH TIME SINCE 2012. NO ONE SEEMS TO BE ABLE TO FIND THE PROBLEM AND FIX IT PERMANENTLY SO THIS PROBLEM DOESN'T HAPPEN AGAIN. I AM A DISABLED WOMAN AND CAN'T AFFORD TO BE STRANDED EVERY TIME I GET IN MY VEHICLE AND HAVE TO SIT AND WAIT FOR A TOW FOR OVER AN HOUR. I ALSO HAVE TO KEEP PAYING FOR REPAIRS THAT HAVEN'T BEEN WORKING SO THAT'S DRAINING ME. IS THERE A REASON FOR THIS PROBLEM AND IF SOMEONE HAS THE ANSWER PLEASE LET ME KNOW SO I CAN GET THIS FIXED ONCE AND FOR ALL. I HAVE NEVER HAD A PROBLEM LIKE THIS WITH ANY VEHICLE I'VE EVER HAD BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522034June 27, 2013
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
ON THE EVENING OF 5/04/2013 WHILE DRIVING ON THE HIGHWAY AT A RATE OF BETWEEN 65 & 70 MPH MY HEADLIGHTS ALONG WITH MY ENTIRE DASHBOARD AND INSTRUMENT PANEL BEGIN FLICKERING AND EVENTUALLY WENT OUT! I PULLED OVER TURNED THE ENGINE OFF AND RESTARTED IT THE HEADLIGHT CAME ON IMMEDIATELY, HOWEVER THE INSTRUMENT PANEL FLICKERED FOR A BIT THEN EVENTUALLY ILLUMINATED. WENT INTO AUTOZONE (@#$%) GOT A READING, WAS TOLD IT WAS A MINOR ISSUE AND TO GET IT CHECKED OUT. A COUPLE DAYS GO BY REALLY NOT DRIVING IT MUCH A LITTLE NERVOUS, HOWEVER WHEN STARTING THE VEHICLE NONE OF THE INSTRUMENT PANEL IS WORKING, THY TACHOMETER NEEDLE, THE SPEEDOMETER NOTHING, HOWEVER THE ENGINE WAS RUNNING AND IT WOULD SHIFT IN AND OUT OF GEAR, BUT IT WOULD JERK AND STALL AND WHENEVER I TRIED TO MAKE A LEFT OR RIGHT TURN THE BRAKES WOULD GRIND AND SCREECH! "YITES" THANK GOD, WE HAVE ANOTHER VEHICLE! ANYWAY I CALLED A LOCAL CHRYSLER DEALERSHIP AND WAS TOLD THAT I WOULD HAVE TO BE CHARGED A DIAGNOSTIC FEE OF $130.00 FOR EACH COMPONENT TESTED??? REALLY! ANYWAY IT GETS BETTER I CALLED CHRYSLER-JEEP MANUFACTURER AND THEY TOLD ME THAT ALTHOUGH MY CAR WAS DOING EXACTLY WHAT MILLIONS OF OTHER RECALLED COMMANDERS MADE IN THE SAME YEAR 2006 WERE DOING, MY "VIN" NUMBER WASN'T ON THE RECALL LIST, GOOOOO FIGURE! SO YEAH, ALTHOUGH MY JEEP SHIFTS IN AND OUT OF GEAR ON THE HIGHWAY, CLUSTER BOARD AND HEADLIGHTS FLICKER OFF AND IT STALLS LIKE IT GOING TO SHUT OFF! NO CIGAR! I GUESS I'LL BRING TO WHERE I PURCHASED IT FROM AND USE MY "MAX CARE WARRANTY" GOD GIVE ME THE STRENGTH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522078June 27, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE STARTER. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED AGAIN. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521874June 26, 2013
ELECTRICAL SYSTEM, ENGINE, STEERING
HAVE HAD MULTIPLE ISSUES WITH JEEP STALLING. FOR 2 YEARS NOW IT HAS RANDOMLY STALLED AFTER PASSING OVER LARGE UNEVEN SURFACES IN ROAD. HAVE TAKEN IN TO CHRYSLER JEEP FACILITIES AND WAS TOLD NOTHING COULD BE DIAGNOSED. A NEW ISSUE IS WHEN I AM SIMPLY DRIVING THE VEHICLE WILL STALL. HAVING MY 3 SMALL CHILDREN IN THE CAR WHEN THIS HAPPENED YESTERDAY WAS BEYOND TERRIFYING. SOMEONE IS GOING TO BE SERIOUSLY INJURED OR KILLED WITH THIS PROBLEM THAT SEEMS TO BE A COMMONALITY IN JEEPS. SOMETHING NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521698June 25, 2013
STRUCTURE:BODY:DOOR
INTERIOR DOOR HANDLE HOUSING ON ALL 4 DOORS BECOMES EXTREMELY BRITTLE AND CRACKS. WHEN THIS HAPPENS THE DOOR HANDLES BECOME UNUSABLE FROM INSIDE WHILE PARKED. TO EXIT THE VEHICLE ONE MUST USE EXTERNAL HANDLE TO EASILY OPEN THE DOOR WHEN STOPPED. AFTER BREAKAGE, DOORS TEND TO OPEN WITH PRESSURE, FROM LEG, ON THE HANDLE WHILE CAR IS MOVING. REPLACEMENT OF THE ENTIRE INTERIOR DOOR PANEL IS REQUIRE TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521774June 25, 2013
ENGINE AND ENGINE COOLING
STALLS OUT WHILE WAITING AT RED LIGHTS STALLS OUT ON THE HIGHWAY FOR NO REASON AND MISFIRES MULTIPLE TIMES THROUGH THE DRIVE DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520856June 20, 2013
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER 4X4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE TRANSMISSION INDEPENDENTLY SHIFTED INTO FOUR WHEEL DRIVE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THERE WAS A RECALL ASSOCIATED WITH NHTSA RECALL CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VIN WAS NOT A PART OF THE RECALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520973June 20, 2013
ENGINE
WHILE DRIVING UP HILL (JUST AUTOSTICKED TO 3RD) JEEP COMMANDER STALLED. HAD TO SLOWLY BACK DOWN CURVE ON HILL TO SAFE POINT. ENGINE LIGHT CAME ON AND VEHICLE WOULD NOT RESTART. CALLED FOR TOW AND WAITED. TRUCK STARTED AFTER 10 MINUTES AND DROVE TO DEALERSHIP IN STAFFORD CONNECTICUT. VEHICLE STAYED THERE FOR 3 WEEKS ULTIMATELY ENDING WITH NO FINDINGS. WITH 79000 MILES I AM AFRAID THIS WILL HAPPEN AGAIN WITHOUT NOTICE. DEALER SAW ENGINE CODES INITIALLY BUT COULD NOT DUPLICATE ISSUE AFTER CODES DISAPPEARED. DEALER REFUSED TO CHANGE ANYTHING WITHOUT CODE VERIFICATION. THIS IS A KNOWN PROBLEM WITH COMMANDERS PRE/POST YEARS-WONDERING WHAT IS GOING ON IN TERMS OF RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520632June 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520745June 19, 2013
STRUCTURE:BODY:DOOR
THE INTERIOR DOOR HANDLES EASILY BREAK INSIDE OF THE JEEP COMMANDERS. IF IT DOES BREAK, GETTING OUT OF THE CAR IN AN ACCIDENT OR OTHER EMERGENCY MAY NOT BE POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520461June 18, 2013
ELECTRICAL SYSTEM
A/C BLOWER MOTOR AND RESISTOR KEEPS FAILING. ORIGINAL FAILURE ON 9/4/2008, REPLACED BLOWER MOTOR AND RESISTOR, MILEAGE 57771. FAILURE # 2, 5/18/2009, SAME FAILURE, BLOWER MOTOR REPLACED, MILEAGE 64773. FAILURE # 3, 6/1/2012, MILEAGE 115274, BLOWER MOTOR AND RESISTOR REPLACED, ALSO PAID FOR "NEW BAFFLE SCREEN" PER JEEP, A DESIGN FLAW AND DEBRIS COMING IN AND GETTING LODGED IN AC MOTOR FAN BLADES, WOULD CORRECT PROBLEM FROM HAPPENING AGAIN. I PAID FOR 1/2 OF THE PARTS AS I WAS OUT OF WARRANTY, BUT WAS GIVEN A "GOODWILL REPAIR" CREDIT ON LABOR FROM DEALER AND $100 REFUND FROM CD FOR PARTS ON THIS REPAIR, MILEAGE 115274. FAILURE # 4, 11/19/2012, SAME FAILURE, BLOWER MOTOR, EXCEPT THIS TIME, BLOWER MOTOR SMOKED, ELECTRICAL BURN AND SMOKE INSIDE VEHICLE, I HAD TO EVACUATE MY VEHICLE ON SIDE OF FREEWAY, MIND YOU I AM DISABLED WITH SERVICE DOG. DEALER COVERED REPAIR WITH THEIR OWN PARTS AND REPAIR WARRANTY. FAILURE # 5, 4/30/2013, MILEAGE 131318,.....CURRENT STATUS, WAITING REPAIR....BECAUSE IT IS FAILING INTERMITTENTLY, ONLY LOW AIR SETTING, AND NOT OTHERS, LITHIA DEALER REQUESTING I WAIT UNTIL COMPLETE FAILURE, WHICH I FIND UNSAFE. I HAVE CALLED JEEP AND TOLD THEM THAT IF THIS HAPPENS AGAIN, I WILL FILE A LAWSUIT, THIS IS A "UNSAFE" PROBLEM FOR IT'S CONSUMERS. IT HAS YET TO COMPLETELY FAIL, BUT PREVIOUS PROBLEMS TELL ME IT'S ONLY A MATTER OF TIME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10520587June 18, 2013
ELECTRICAL SYSTEM, ENGINE
I HAVE HAD TO RETURN THIS CAR SEVERAL TIMES. TOO MANY TIMES TO BE EXACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519957June 15, 2013
STRUCTURE:BODY:DOOR
REAR DRIVER SIDE INTERIOR DOOR HANDLE SHATTERED WHEN DOOR HANDLE WAS PULLED. DOOR HANDLED WAS PULLED ON BY AN 8-YEAR OLD FEMALE WITHOUT EXCESSIVE FORCE. 15JUN2013, DRIVER DOOR HANDLE SHATTERED WHEN ATTEMPT TO OPEN WAS MADE, AGAIN WITHOUT EXCESSIVE FORCE. IF VEHICLE IS VEHICLE IS IN A COLLISION WHERE ELECTRICAL SYSTEM FAILS AND THERE IS A FIRE, LIKELIHOOD OF OCCUPANT SURVIVAL IS LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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