Jeep Cherokee Complaints (1995)

608 consumer complaints on file.

#11150341November 9, 2018
POWER TRAIN
I RECENTLY PURCHASED A 2015 JEEP CHEROKEE WITH ONLY 14,500 MILES ON IT. I NOTICED THAT THE TRANSMISSION DID NOT SHIFT PROPERLY. THE DEALER REPROGRAMMED THE SOFTWARE THAT WEEK. A FEW DAYS AFTER PICK UP, I NOTICED THE SAME PROBLEM: DOWN SHIFTING, NOT SHIFTING, TRANSMISSION REVING UP AND NOT ENGAGING WHEN THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131788September 26, 2018
ELECTRICAL SYSTEM
DEAR SIRS, I HAVE DISCOVERED A VERY DANGEROUS ELECTRICAL HAZARD THAT IS OCCURRING ON ALL THE 1990'S JEEP CHEROKEE SE MODELS. ON THE 4.0 LITER 242 CUBIC INCH MODELS, THE DASHBOARD SWITCH THAT CONTROLS THE AIRFLOW AFTER ONLY A FEW YEARS OF USE SHORTS OUT MELTING AND CAUSING A SEVERE DANGER PROBLEM. WHEN THIS BROWN PLUG MELTS IT ALSO SHORTS OUT THE 30 AMP FUSE THAT IS CONNECTED TO THIS AREA. AFTER INVESTIGATING SEVERAL OF THESE SAME MODELS IT IS A DANGEROUS DESIGN FAULT THAT NEEDS TO BE ADDRESSED. CAN YOU PLEASE TAKE SOME CORRECTIVE ACTION BEFORE SOMEONE GETS INJURED OR KILLED FROM THIS? THE NEXT EMAIL WILL SHOW AN EXAMPLE OF TWO DIFFERENT 1990'S JEEP CHEROKEE'S WITH SEVERAL PICS AND BOTH VEHICLE'S V.I.N.# INFORMATION. MY 1995 JEEP WAS PURCHASED BRAND NEW BY MY LATE FATHER AND AFTER 23 YEARS OF USE IT ONLY HAS 113K ORIGINAL MILES ON IT. THIS JEEP REMAINS A STRONG GARAGE KEPT O.E.M. MATCHING NUMBERS #3 CAR NOT A #1 CONCOURS. I AM AFRAID IF I USE THE SWITCH SOONER OR LATER IT WILL CATCH ON FIRE AS A RESULT OF THIS FLAW DESIGN. I HAVE EVERY MAINTENANCE RECEIPT INCLUDING THE ORIGINAL SALES STICKER AND ALL DOCUMENTS FROM ITS BIRTH IN 1995. THE VEHICLE SINCE BIRTH HAS HAD ZERO MODIFICATIONS DONE TO IT AND HAS BEEN KEPT IN IT'S ORIGINAL CONDITION JUST AS IT ROLLED OFF THE ASSEMBLY LINE IN 1995. ON JUNE 10, 2018 AT 9.15 PM E.S.T. I SPOKE TO A CUSTOMER CARE JEEP REP AT 877-426-5337 WHO DID ISSUE A CASE # FOR THIS OF 345-103-88. SHE DID ADVISE IT WILL BE SENT UP THRU THE COMPANY'S CHAIN OF COMMUNICATION. I AM HOPING JEEP USA WILL TAKE NOTE OF THIS AND FOLLOW UP AS I DO NOT WANT TO LOOSE MY JEEP THAT IS AND HAS BEEN A KEEPSAKE SACRED FAMILY HEIRLOOM THAT MUST BE PASSED ON. I CAN ONLY HOPE AND PRAY THAT NOBODY ELSE HAS ALREADY HAD SERIOUS INJURY OR DEATH AS A RESULT OF THIS DESIGN FLAW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023510September 14, 2017
ENGINE
THE EXAUST BOLTS ARE BROKEN AND THE JEEP IS LOUD THE NOISE JUST STARTED ONE DAY WHEN I STARTED THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954321February 13, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851070March 22, 2016
AIR BAGS, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE BRAKES FAILED TO RESPOND WHEN THE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS HAD A DELAYED DEPLOYMENT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SOME BROKEN RIBS AND INJURIES TO THE NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 99V340000 (SERVICE BRAKES, HYDRAULIC) AND 95V057000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 294,000. UPDATED 08/02/16*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10767270September 22, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING MY DAUGHTERS TO SCHOOL WHEN ALL OF THE SUDDEN THE JEEP STOPS. IT WAS HARD TO TURN THE WHEEL SO I CAN MOVE THE JEEP OUT THE MAIN ROAD. THIS HAS HAPPENED ON NUMEROUS TIMES. I HAVE TAKEN IT IN AND HAVE HAD THINGS REPLACED. FROM WHAT I HAVE READ THIS IS A ON GOING ISSUE, THIS IS DANGEROUS THE WHOLE CAR LOCKS UP OUT OF THE BLUE AND I AM SCARED TO DRIVE IT, THIS IS MY ONLY MODE OF GETTING AROUND AND IT COULD COST ME MY LIFE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759920August 28, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING FROM THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING FROM THE FUEL TANK. THE CONTACT INDEPENDENTLY DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 101,000. MA 10/14 THE CONSUMER STATED SHE JUNKED THE VEHICLE. UPDATED 04/05/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745596August 2, 2015
ENGINE
THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ENGINE SEIZED ON THE FREEWAY. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732717July 8, 2015
ENGINE
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ENGINE SEIZED. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 09/01/2015*LJ THE CONSUMER STATED THE VEHICLE WASN'T TAKEN TO THE DEALERSHIP. OTHER OWNERS HAVE REPORTED TAKING THEIR VEHICLE TO A MECHANIC AND REPLACED CRANK SENSORS, CAM SENSORS, DISTRIBUTOR PARTS, SPARK PLUGS AND WIRES ONLY TO HAVE THE PROBLEM TO PERSIST. UPDATED 12/7/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598465June 16, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF PARTS DELAY. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582874April 15, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE LOW AND HIGH BEAM HEADLIGHTS AND THE INTERIOR DOME LIGHT WOULD FAIL SPORADICALLY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT REFERENCED THREE RECALLS RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBERS: 11V279000 (EXTERIOR LIGHTING), 09E025000 (EXTERIOR LIGHTING) AND 09E012000 (EXTERIOR LIGHTING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN ANY. THE VEHICLE WAS SCHEDULED FOR INSPECTION AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165. UPDATED 06/05/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522359June 24, 2013
SUSPENSION
REPETITIVE "DEATH WOBBLE." FRONT END SHAKES VIOLENTLY WHEN MOTIVATED BY BUMP OR ROAD VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460675June 5, 2012
AIR BAGS
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. THE CONTACT WAS DRIVING 20 MPH WHEN A CHILD RAN IN FRONT OF THE CONTACT'S VEHICLE. IN AN ATTEMPT TO AVOID CRASHING INTO THE CHILD, THE CONTACT SWERVED AND CRASHED INTO A DITCH. ONE OF THE TIRES RUPTURED AND THE AIR BAGS ALSO DEPLOYED. THE AIR BAG STRUCK THE CONTACT IN THE FACE, CAUSING INJURY TO THE CONTACT'S EYE. THE CONTACT WAS ABLE TO REPLACE THE TIRE WITH A SPARE AND DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT WAS 240,778.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10412530July 9, 2011
ENGINE AND ENGINE COOLING
DRIVING 25 MPH ON CITY STREET RAN OVER A SINKHOLE/POTHOLE AND ENGINE BOLTS SHEARED OFF AND ENGINE SHIFTED. JEEP HAD TO BE TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261289March 9, 2009
ELECTRICAL SYSTEM
I HAVE A 1995 JEEP CHEROKEE. WHEN REPLACING THE ENVIRONMENTAL CONTROL LIGHT, I NOTICED THAT THE CONNECTOR THE BLOWER SWITCH WAS BURNT TO A CRISP. I PROCEEDED TO REPLACE THE CONNECTOR BY OBTAINING A CONNECTERS FROM A SALVAGE YARD. I WAS ABLE TO OBTAIN SEVERAL CONNECTORS, HOWEVER THESE CONNECTORS WERE ALSO BURNT AND MELTED. I AM CURIOUS IF WHETHER A DEFECT COMPLAINT HAS EVER BEEN LOGGED CONCERNING THE A/C, HEATER BLOWER SWITCH OR THE CONNECTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260699March 4, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1995 JEEP CHEROKEE. UPON PURCHASING THE VEHICLE ON MARCH 3, 2009, THE VEHICLE STALLED AND LANDED IN A DITCH AT LESS THAN 40 MPH. THE CONTACT NOTICED OIL UNDER THE HOOD OF THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THE MOTOR WAS BLOWN, WHICH CAUSED THE HEAD GASKET TO FAIL. THE DEALER WOULD NOT ASSIST WITH THE REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255331January 16, 2009
STEERING
TL*THE CONTACT OWNS A 1995 JEEP CHEROKEE. WHILE DRIVING 10 MPH, THE STEERING BOX FAILED AND SEPARATED FROM THE FRAME. THE STEERING BOX WAS HANGING BY THE STEERING COLUMN AND THE DRIVER LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DETERMINED THAT THE FRAME CRACKED AND CAUSED THE BOLTS TO FAIL. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER INFORMED HIM TO TAKE THE VEHICLE TO THE DEALER BECAUSE IT WAS INCLUDED IN A RECALL FOR THE STEERING BOX; THEREFORE, THE REPAIRS WOULD BE COVERED UNDER THE RECALL. THE MANUFACTURER CALLED THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE AND CALLED THE CONTACT BACK TO INFORM HIM THAT NO REPAIRS WOULD BE COVERED UNDER THE RECALL. IN ADDITION, NO COMPENSATION WOULD BE MADE. THE FAILURE AND CURRENT MILEAGES WERE 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244446October 5, 2008
SEAT BELTS
AFTER MY ACCIDENT BACK IN APRIL 2000 EXITING THE EXPRESS WAS I WAS SLOWING DUE TO A RED LIGHT, A CAR FROM BEHIND REAR ENDED MY 1995 CHRYSLER JEEP . AT THE TIME I HAD NOT RELATED THE FAILURE OF THE SEAT BELT CONTROL LATCHES TO ANYTHING. I KNEW MY BODY HAD GONE FORWARD I DIDN'T THINK ANYTHING OF IT AT THE TIME. UNTIL MY, DAUGHTER LATER DIED FROM SKULL DAMAGE. I WAS 5 MONTHS INTO MY FIRST PREGNANCY ABOUT TWO MONTHS LATER THE BABY DIED. THE SONOGRAM SHOWED SKULL DAMAGE. I STILL AT THE TIME HAD NOT BUT THE CONNECTION TO THE SEAT BELT BEING UNSECURED LATCHES, I HAD NOTICE IT BUT REALLY WASN'T CONCERN AT THE TIME. I LATER FILED A COMPLAINT WITH DAIMLER CHRYSLER CONCERNING THE SEAT BELT THEY GAVE ME A CASE NUMBER HOWEVER, I NEVER HEARD FROM THEM. THEN I CAME ACROSS THE CASE WHERE THE LADY WAS SUITING OVER THE SEAT BELTS, HOWEVER THE ATTORNEY DID NOT WANT TO TAKE THE CASE AT THE TIME. I WAS IN FLORIDA AND THEY WERE FROM TEXAS. NOR COULD I FIND ANYONE WHO WOULD TAKE THE CASE TO PURSUIT THE DAIMLER CHRYSLER COMPANY AT THE TIME. THE COMPLAINTS WITH THE SEAT BELTS WHERE NOT SO PLENTIFUL AS THEY ARE NOW, I STILL FEEL TO THIS DAY (SERRIA) WOULD BE ALIVE IF THE SECURITY OF THE SEAT BELT HARNESS WHERE LOCKING PROPERLY, MY DAUGHTER WOULD BE ALIVE TODAY. MY BACK WOULD NOT HAVE 2 DISK OUT OF PLACE, AND THE NEED OF BACK SURGERY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10232668June 30, 2008
ENGINE AND ENGINE COOLING
CRANK SHAFT POSITION SENSOR BURNS OUT. GOT IT FIXED AT DEALER, BUT IT IS OUT AGAIN 5 YEARS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228919May 26, 2008
EQUIPMENT
RADIO HAS BEEN ERRATIC IN WORKING, FOR YEARS - IT WILL START WORKING AFTER DRIVING THE CAR FOR 20 MINUTES OR IT NOT WORK AT ALL. NO PATTERN TO IT NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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