Jeep Cherokee Complaints (1994)

519 consumer complaints on file.

#10781739October 13, 2015
ENGINE
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK CASE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000...UPDATED 02/01/16 *BF UPDATED 02/05/16*LJ, 04/19/18 *JB *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743933July 27, 2015
UNKNOWN OR OTHER, SEATS, STRUCTURE:BODY
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10735186July 20, 2015
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632026September 9, 2014
FUEL/PROPULSION SYSTEM
AFTER RECEIVING THE SAFETY RECALL NOTICE OF THE AFFECTED PARTS ON MY JEEP, I CONTACTED THE MANUFACTURER WHERE I WAS TOLD THAT I WOULD BE GIVEN A CALL BACK WHEN THE SPECIFIC PART CAME IN. 3 MONTHS PAST AND I RECEIVED NO CALL SO I DECIDED TO CALL AGAIN AND YET HAVE TO GET A CALL BACK FROM THE MANUFACTURER. I WOULD HOPE THAT IF IT WAS IMPORTANT ENOUGH TO SEND ME A RECALL NOTICE IT WOULD BE IMPORTANT ENOUGH TO GET THE ISSUE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605495June 24, 2014
FUEL SYSTEM, GASOLINE
LAST YEAR THE NHTB ISSUED A RECALL FOR THE 1994 JEEP GRAND CHEROKEE'S ISSUE WITH THE GAS TANK PLACEMENT. IT WAS STATED EACH EFFECTED JEEP WOULD RECEIVE A NOTIFICATION FROM CHRYSLER TO INSTALL A TRAILER HITCH IN THE BACK OF THE VEHICLE TO PREVENT THE GAS TANK FROM ERUPTING. EACH TIME I CALL CHRYSLER/JEEP AT THE 1-800 NUMBER, I RECEIVE "THE PARTS ARE ON ORDER AS WELL AS THERE IS A SHORTAGE OF PARTS". THIS HAS GONE ON FOR 11 MONTHS NOW WITH NO RESOLUTION IN SITE. HOW LONG IS CHRYSLER ALLOWED TO PUT OFF INSTALLING THE TRAILER HITCHES ON THE VEHICLES? I PURCHASED A NEW WRANGLER IN APRIL 14 WITHOUT A TRAILER HITCH AND REQUESTED ONE BE PUT ON AND WITHIN A MONTH THE DEALERSHIP INSTALLED THE HITCH. SO IS THERE REALLY A SHORTAGE? I DRIVE THE GRAND CHEROKEE TO WORK EVERY DAY AND WOULD LIKE TO HAVE THE TRAILER HITCH INSTALLED AS SOON AS POSSIBLE.IT HAS BEEN ALMOST 12 MONTHS SINCE THE RECALL AND I WOULD LIKE TO HAVE RESOLUTION NOW. PLEASE LET ME HOW THIS ISSUE IS GOING TO PROCEED AND BE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409104June 27, 2011
FUEL SYSTEM, OTHER
FOR AT LEAST A YEAR NOW THEY HAVE BEEN TRYING TO HAVE YOU RECALL JEEP GRAND CHEROKEES YEARS 1993-2004. THEY SAY THERE HAVE BEEN AT LEAST 64 DEATHS DUE TO THIS DEFECT. JUST YESTERDAY, A FAMILY OF 4 WAS OUT ON A DRIVE WHEN THEY WERE REARENDED. THE JEEP BURST INTO FLAMES. THE PAPERS AND NEWS CHANNELS SAY THE GAS TANK WAS IN THE WRONG PLACE AND IT JUST COULDN'T BE STOPPED. THE ENTIRE FAMILY, TWO CHILDREN, AGES 4 AND 11, AND THE PARENTS WERE KILLED IN THIS ACCIDENT. I MYSELF DRIVE A 2004 JEEP GRAND CHEROKEE AND HAVE HAD IT CHECKED OUT AND MY GAS TANK IS IN THE BACK OF THE REAR AXLE AND NOT IN FRONT OF IT. I HAVE 2 CHILDREN, AGES 7 AND 12. PLEASE LOOK INTO THIS MATTER AND CORRECT IT AS SOON AS POSSIBLE. THIS IS TAKING MORE AND MORE LIVES AND IT DOESN'T HAVE TO BE THIS WAY. RECALL THE JEEPS AND MAKE CHRYSLER FIX THERE MESS UP. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
4
#10346889August 2, 2010
SEAT BELTS
I HAVE A 1994 JEEP CHEROKEE. THE DRIVER'S SIDE SEAT BELT BUCKLE NOT ONLY LETS GO SUDDENLY, BUT OFTEN DOES NOT EVEN ENGAGE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223937April 4, 2008
UNKNOWN OR OTHER
CONSUMER REQUESTING INFORMATION ON A 1994 JEEP CHEROKEE. CONSUMER STATES THAT SHE WAS REAR ENDED AT A STOP LIGHT AND WAS PINNED IN THE SEAT BY THE STEERING WHEEL. SHE WOULD LIKE INFORMATION ABOUT THE SAFETY OF THIS VEHICLE. *KB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10210220November 28, 2007
TIRES:TREAD/BELT
WHILE ON FREEWAY 65 MPH, THE TIRE STARTED TO "BOUNCE", AND SHUTTER..I PULLED OVER AND CHECKED OUT MY TIRE AND SAW THE TREAD STARTING TO COME APART FROM THE REST OF THE TIRE...THE WHOLE WAY AROUND THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196610July 17, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO APPROXIMATELY 20 MPH WITHOUT WARNING WHEN SHE PLACED THE GEAR INTO DRIVE. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. SHE CRASHED INTO A TREE. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES AS WELL AS CUTS AND SCRATCHES ON HER KNEES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 177,264. UPDATED 09/06/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10181627January 31, 2007
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
1994 JEEP GRAND CHEROKEE CAUGHT ON FIRE DUE TO SMALL SPARE TIRE. **CC THE CONSUMER HAD A FLAT TIRE AND CHANGED IT WITH THE FACTORY SPARE PROVIDED. ABOUT 10-15 MILES DOWN THE ROAD THE CONSUMER HEARD A POP AND THOUGHT HE HAD ANOTHER FLAT. HE EXITED THE VEHICLE AND SAW SMOKE AND FLAMES COMING OUT OF THE DIFFERENTIAL CASE. THE CONSUMER RAN A SAFE DISTANCE AND WATCH THE VEHICLE BURN BECAUSE THERE WAS NOTHING HE COULD DO. THE FIRE DEPARTMENT ARRIVED SHORTLY AFTER AND EXTINGUISHED THE FLAMES. THE FIRE WAS CAUSED BY THE FACTORY SPARE WHICH WAS TOO SMALL (T-155/90 D16 26", WITH 28.8 TIRES ON IT). THE CONSUMER REQUESTED FULL RETAIL VALUE OF THE TRUCK FROM THE MANUFACTURER. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10178272January 10, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WENT TO DEALERSHIP REGARDING NHTSA CAMPAIGN ID NUMBER : 99V340000 (BRAKES) AND DEALER SAID DUE TO MILEAGE OF JEEP THAT THE RECALL WOULD NOT BE DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145831December 21, 2005
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 97V069000 CONCERNING THE STEERING GEAR BOX. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT WILL HAVE THE VEHICLE REPAIRED AT HIS OWN EXPENSE.*AK UPDATE 1/11/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145196December 14, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT: THE CONTACT STATED THE DRIVER'S SIDE SEAT BELT BUCKLE BROKE. THE SPRING MECHANISM HAD A FAILURE TO LOCK. THE MANUFACTURER HAS NOT BEEN CONTACTED. REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144414December 4, 2005
ENGINE AND ENGINE COOLING:ENGINE
DRIVING UP HILL, JUST STARTING OUT LOUD BANG WAS HEARD FOLLOWED BY THE ENGINE FAN HITTING THE FAN SHROUD AND RADIATOR. FOUND 3 RIGHT SIDE ENGINE MOTOR MOUNT BOLTS THAT ATTACH MOUNT TO BLOCK BROKEN AND MOTOR DROPPED DOWN ABOUT 2 INCHES. SCALDING COOLANT CAUSED MINOR BURNS ON HANDS. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10115142March 15, 2005
ENGINE AND ENGINE COOLING
CONSUMER'S VEHICLE SHUTS OFF AFTER STARTING IT. ONCE DRIVING THE VEHICLE, IT ALSO CUTS OFF IN TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101325November 9, 2004
SUSPENSION
THERE WAS A RATTLING NOISE UNDER THE VEHICLE. *NM *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097773October 26, 2004
TIRES:TREAD/BELT
WHILE DRIVING 55 MPH CONSUMER HEARD A LOUD NOISE AND THE VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER NOTICED THAT THE FRONT PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090916September 13, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
1994 JEEP CHEROKEE, DOOR HINGE MANUFACTURING DEFECT. THERE ARE TWO TSBS AND A CLOSED INVESTIGATION CONCERNING SAGGING DOOR HING. MY DRIVER DOOR UPPER HING SAGGING, WELD IS BROKEN AND NOW THE HING PLATE IS BREAKING AWAY FROM THE FRAME CAUSING THE DOOR TO SAG AND NOT CLOSE PROPERLY. CHRYSLER TOLD ME TO TAKE IT TO THE DEALER BUT THAT I WOULD HAVE TO PAY FOR THE REPAIR DUE TO WARRENTY EXPIRATION. THIS IS A KNOWN MFG DEFECT. SHOULDNT THEY BE REQUIRED TO REPAIR THE FAILURE?. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089171August 18, 2004
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SIDE SEAT BOLT BROKE, THE STEEL FAILED. THE SEAT WAS NOT STABLE ANYMORE, AND MADE IT DIFFICULT TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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