Jeep Cherokee Complaints (1989)

191 consumer complaints on file.

#11205390May 2, 2019
SERVICE BRAKES
I HAD MY JEEP TOWED TO THE DEALER AS I HAD NO BRAKES AND THE ABS LIGHT WAS ON. I RECEIVED A CALL STATING THAT THE ABS PUMP AND COMPONENTS WERE BAD, AND IT WOULD COST $1600 TO CONVERT IT TO NON ABS WITH MASTER CYLINDER, BOOSTER AND CUSTOM BRAKE LINES. I ASKED WHY IT WASN'T COVERED AS THE RECALL STATED THAT IT WAS UNDER WARRANTY FOR THE LIFE OF THE VEHICLE. I WAS TOLD THAT I COULD PICK UP MY JEEP AND THEY COULD ORDER THE PARTS, BUT THEY WOULD NEVER ARRIVE. I THEN CALLED CHRYSLER CUSTOMER SERVICE ONLY TO BE GIVEN THE RUN AROUND FOR 10 DAYS. AFTER SPEAKING TO SEVERAL PEOPLE, I DEMANDED A SUPERVISOR WHO ALSO STATED THEY COULDN'T HELP ME DUE TO THE AGE OF THE VEHICLE(1989 JEEP CHEROKEE). I EXPLAINED THAT ON THEIR WEBSITE UNDER MY VIN THAT THE RECALL STATED IT WAS COVERED FOR LIFE, MEANING AGE DIDN'T MATTER. THEY STATED THAT I WAS ON THE HOOK FOR THE REPAIR AND THEY COULDN'T CONTACT THE DEALER TO REDUCE THE COST, AND OFFERED NO HELP WHATSOEVER. HOW IS THIS LEGAL? THIS ISN'T A LOCK OR HINGE, IT'S MY ENTIRE BRAKING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872607June 5, 2016
SERVICE BRAKES
DEALERSHIP CAN NOT GET PARTS TO FIX THE ABS BRAKES WHICH WERE RECALLED AND HAVE A LIFETIME WARRANTY. MY JEEP HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 2015 WAITING FOR PARTS. NOW THEY TELL US THEY WON'T BE ABLE TO GET THEM. I HAVE PAID ABOUT $350 TOWARDS ABS PARTS DURING THE TIME THAT IT HAS BEEN WAITING FOR THE PARTS COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862565May 2, 2016
WHEELS
I BROUGHT THE VEHICLE IN FEBRUARY 2016 AND I DROVE IT FOR 6 WEEKS. I WAS DRIVING TO WORK AT 75 MPH WHEN THE REAR PASSENGER SIDE TIRE DELAMINATED AND CAUSED A WRECK IN WHICH THE VEHICLE ROLLED 3 TIMES I GOT OUT OF THE VEHICLE WITH MINOR INJURYS. THE PASSENGER REAR TIRE DOT STAMP IS AS FOLLOWS.BEYK8L1328.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10743940July 27, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. WHILE PLACING THE VEHICLE IN REVERSE, IT IMMEDIATELY ACCELERATED TO 22 MPH OUT OF THE DRIVEWAY. THE CONTACT HAD TO PLACE BOTH FEET ON THE BRAKE PEDAL IN ORDER TO SEIZE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558216January 2, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART WOULD BE ORDERED FOR THE RECALL REPAIR. THE DEALER WAS UNABLE TO OBTAIN THE PART ONE MONTH LATER OR PROVIDE A DATE OF ARRIVAL. THE CONTACT STATED THE BRAKES WERE UNRESPONSIVE WHEN APPLIED. THE BRAKE LIGHT WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 304,074.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555425December 10, 2013
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES
TL* THE CONTACT OWNS A 1989 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HE ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC ) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551258November 6, 2013
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1989 JEEP CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL NOTICE. *SMD THE VEHICLE DEVELOPED AN ANTI-LOCK BRAKE PROBLEM AND WAS TAKEN TO THE DEALER ON JANUARY 24, 2013 FOR REPAIRS. SINCE THAT TIME, THE CONSUMER HAS MADE NUMEROUS CALLS TO THE DEALER TO TRY AND GET THE PROBLEM FIXED. THE CONSUMER WAS INFORMED THE ANTI-LOCK BRAKE PROBLEM WAS A LIFETIME RECALL AND IT WOULD BE RECTIFIED. HOWEVER, IT HAS BEEN 9 MONTHS, AND THE REPLACEMENT STILL HASN'T OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220927March 12, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SERVICE BRAKES, HYDRAULIC: ANTILOCK AND TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO OTHER BRAKE SYSTEM FAILURES THAT WERE PRESENT. THE CONTACT DOES NOT WISH TO HAVE THE OTHER FAILURES CORRECTED AT THIS TIME. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 127,251 AND CURRENT MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199429August 13, 2007
STEERING, SUSPENSION:FRONT:SHOCK ABSORBER
TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT THE SHOCK ABSORBER FAILS INTERMITTENTLY AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY. THERE ARE THREE BOLTS THAT HOLD THE STEERING FRAME TOGETHER, AND ONCE THE FAILURE OCCURS, THE STEERING FAILS ALSO. HE STATED THAT THREE OF THE BOLTS HAVE FAILED AND CAUSED A NEAR CRASH DUE TO THE LOSS OF STEERING CONTROL. HE TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY RE-WELDED THE BOLTS TO THE VEHICLE. THE REPAIR SHOP STATED THAT THE FAILURES WERE DUE TO A DESIGN FLAW. THE VIN AND SPEED WERE UNKNOWN AND MILEAGES WERE UNKNOWN DUE TO A CRACKED ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165000August 9, 2006
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CLUTCH MASTER CYLINDER(CMC) PRESSURE FAILED AT HOME; DISCOVERED CLUTCH PEDAL PIVOT BRACKET CRACKED AND BROKEN WHEN REPLACING CMC. DISCOVERED ONLY TOP HALF OF BRACKET WELDED TO PIVOT WHICH CAUSED STRESS IN THE LOWER HALF AT THE DIAMETER CROSS SECTION. FORTUNATELY, TEENAGE DAUGHTER WAS NOT DRIVING AT TIME OF FAILURE. BROKEN PARTS REMOVED TO WELDING SHOP FOR CORRECT REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071785April 28, 2004
SUSPENSION:FRONT
CONSUMER COMPLAINED ABOUT A FRONT SUSPENSION PROBLEM. WHEN MAKING A TURN THE WHEELS MADE A NOISE. ALSO, WHILE DRIVING ABOVE 30 MPH VEHICLE SHOOK. CONSUMER ALREADY PURCHASED 2 SETS OF BALL JOINTS FOR THIS VEHICLE. *AK UPDATED 4/6/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071551April 20, 2004
UNKNOWN OR OTHER
REQUEST A COMPLETE LIST OF ALL RECALL FOR 1989 JEEP CHEROKEE LAREDO. *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051742December 18, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAD TO USE BOTH FEET TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. BRAKES FELT LIKE THEY DIDN'T HAVE ANY POWER. RECALL 96V26000 WAS ISSUED FOR FOR ABS FAILURE, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038552September 9, 2003
VEHICLE SPEED CONTROL
WHILE APPROACHING A STOP SIGN AND WITHOUT WARNING VEHICLE SUDDENLY ACCELERATED INTO TRAFFIC, CAUSING A COLLISION WITH ANOTHER VEHICLE. THERE WERE NO INJURIES OR FATALITY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10027222July 14, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING ABS BRAKING SYSTEM LIGHT WILL APPEAR ON THE DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023623June 23, 2003
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
BRAKE MASTER CYLINDER TO COMPRESSOR ON OPPOSITE SIDE HOSE LEAK CAUSING FIRE FROM BRAKE FLUID STREAM. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10011313March 11, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS INFORMED NO PARTS WERE AVAILABLE REGARDING RECALL 96 V 260 000. ABS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020786October 15, 2002
VEHICLE SPEED CONTROL
CONSUMER STATES THAT THE ENGINE REV'S TOO HIGH AND WILL NOT COME DOWN TO NORMAL IDLE. THE CONSUMER HAS TO TURN OFF ENGINE/KEY TO GET VEHICLE TO IDLE DOWN. MR THE SAFETY RECALL; THROTTLE POSITION SENSOR WAS PERFORMED ON THIS VEHICLE. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019317September 24, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED VEHICLE WILL VIBRATE, VIBRATION WORSEN IMTERMITTINGLY WHEN BRAKES ARE APPLYED, HAD VEHCILE SERVICED NUMEROUS TIMES DEALER CANNOT LOCATE PROBLEM. FINALLY THE PROBLEM RESULTED IN LOST OF VEHCLE CAUING AN ACCIDENT. NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8014440July 22, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SUSPENSION:FRONT
WHILE FRONT END FELL OFF VEHICLE STARTED SMOKING.CONTACTED DEALER. COOLING RESERVIOR CRACKED.DEALER SAID THIS WAS A COMMON,EVEN WITH NEWER MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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