Jeep Cherokee Complaints (1994)

519 consumer complaints on file.

#833869January 21, 1999
STRUCTURE:BODY:DOOR
WHILE OPENING DRIVER'S SIDE DOOR, THE DOOR TORE AWAY FROM THE METAL POST ON ENGINE COMPARTMENT, WHICH LEFT THE HINGES STILL ATTACHED TO THE DOOR. DEALER NOTIFIED AND REFUSED TO REPAIR UNLESS COST GOES TO CONSUMER. BODY SHOP DETERMINED THE WELD WAS DEFECTIVE. *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833344January 11, 1999
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVERS/PASSENGERS AND THE BACK DOOR HAS FALLEN OFF DUE TO THE WELDS CRACKING ON THE HINGES. DEALER HAS SEEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701924January 5, 1999
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DOOR HINGE WELD CAME APART, DOOR ALMOST FELL OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701789January 1, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE:BODY:DOOR
LEFT DOOR PULLING AWAY FROM WELD, DIFFICULT TO CLOSE, RAIN LEAKS IN, LOUD WIND SOUNDS, RIGHT DOOR STARTING TO DO SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832791December 29, 1998
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DUE TO THE DESIGN OF THE DOOR WELD, THE DOOR FELL OFF WHICH MAY CAUSE LOSS OF VEHICLE CONTROL. (PE95047) PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832723December 28, 1998
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S AND PASSENGER'S DOORS HAVE DISENAGED FROM THE HINGES, CAUSING THE DOORS TO FALL OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701597December 25, 1998
SERVICE BRAKES, AIR:ANTILOCK, VEHICLE SPEED CONTROL
SHIFTING FROM PARK TO DRIVE TOOK FOOT OFF BRAKE AND CAR LURCHED AND ACCELERATED AND BRAKES FAILED CAUSING SEVERAL CRASHES INTO CARS AND DESTRUCTION OF PROPERTY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#701587December 24, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON 12 OCCASIONS BETWEEN 11/24/98 AND 12/23/98, THE ENGINE HAS SHUT DOWN WHILE ON THE HIGHWAY AND ON THE ROADWAY. THE ELECTRICAL SYSTEM HOWEVER ISN'T AFFECTED. THE RADIO, LIGHTS, GAUGES, ETC CONTINUE TO WORK. ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS THE ENGINE HAS STOPPED FOR APPROXIMATELY 5 SECONDS AND THEN STARTED UP AGAIN. ON TWO OCCASIONS THE ENGINE HAS STOPPED AND THE VEHICLE HAS HAD TO BE TOWED TO A MECHANIC/DEALER. I HAVE CURRENTLY HAD THE FUEL PUMP, THE FUEL PUMP STRAINER, THE FUEL FILTER AND THE SPARK PLUG AND COIL WIRING REPLACED (AT THE DIRECTION OF MY LOCAL DEALER.) THE PROBLEM STILL PERSISTS. EACH TIME THE VEHICLE WAS DIAGNOSED AND REPAIRED I WAS ASSURED THAT THE PROBLEM WAS FIXED. AT THIS POINT I LACK CONFIDENCE IN THE VEHICLE. EVEN WHEN THE VEHICLE RESTARTS ITSELF AFTER SHUTING DOWN, THERE EXISTS A SERIOUS SAFETY CONCERN FOR CONTROLING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543062December 8, 1998
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT RETRACTOR FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831612December 2, 1998
SEATS:FRONT ASSEMBLY:POWER ADJUST
VEHICLE PARKED. POWER ADJUSTING SEAT DID NOT WORK. HAD NEW ELECTRICAL BREAKER PUT IN. STARTED TO SMELL SMOKE WHICH BILLOWED VERY HEAVY (GRAY/BLACK). FLAMES CAME FROM UNDER SEAT. REACHED UNDER SEAT & PULLED WIRES OUT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#700930November 27, 1998
SUSPENSION:REAR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DOOR HINGE WELDS ON BOTH FRONT DOORS BREAKING LOOSE. DEALER WILL NOT REPAIR. REAR SPRINGS SAGGING CAUSING VEHICLE TO SIT LOWER ON DRIVERS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700651November 16, 1998
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE DOORS ARE NOT SUBSTANTIALLY MOUNTED TO THE BODY. THE DOOR HINGES, ~3/8 INCH THICK, ARE WELDED TO THE SHEET METAL OF THE BODY. THE SHEET BRITTLE FRACTURES AT EACH OF THE WELD POINTS. LAST YEAR THE DOOR BROKE LOOSE. WHILE I WAS GETTING INTO THE JEEP. I SCRAMBLED TO GET THE RUBBER WIRE HARNESS BOOT AND WIRES DISCONNECTED, WHILE MY SON HELD ONTO THE OUTSIDE DOOR HANDLE. THE DOOR BROKE LOOSE, STRIKING DOWN ACROSS MY RIGHT ARM. THE JAGGED EDGES OF SHEET SNAPPED FROM THE BODY STRUCK MY ARM, PUNCTURING TWO HOLES IN THE TOP OF MY FOREARM. MY ARM WAS MOMENTARILY PINNED BETWEEN THE DOWN FALLING DOOR AND THE THRESHOLD OF THE BODY DOOR OPENING. I SUFFERED A CONTUSION, A BRUISED BLOOD VESSEL, TENDONS, MUSCLE AND BRUISED/FRACTURED BONE. NOW A YEAR LATER THE PASSENGER SIDE DOOR IS BREAKING LOOSE. WHEN I TALKED TO THE JEEP DEALERSHIP, THEY DENIED ANY KNOWLEDGE OF SUCH A DEFECT OR OCCURENCE WITH JEEP DOORS FALLING OFF. THE BODY SHOP THE DEALERSHIP DIRECTED ME TO FOR REPAIRS, AT MY EXPENSE, SAYS THE DOOR FAILURE IS COMMON. THE BODY SHOP SAYS THAT THEY HAVE REPAIRED MANY OF THESE OCCURRENCES THEMSELVES.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#781542November 13, 1998
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST MANIFOLD FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830322November 6, 1998
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THERE IS A HOLE IN THE FLOORBOARD DUE TO THE EXHAUST NOT HAVING A HEAT SHIELD. THE FLOORBOARD RUSTED OUT, THE CARPET DROPS THROUGH THE HOLE ONTO THE CATALYTIC ONVERTER. DEALER SAID THEY WILL NOT FIX DUE TO EXPIRED WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830248November 5, 1998
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER SIDE DOOR HANGING BY HINGE. PIN HOLDING DOOR WELDING CAME OFF. MECHANIC SAID POOR WELDING JOB. THE DOOR HINGE HAD BROKEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830140November 4, 1998
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
CONSUMER WAS DRIVING FROM A PARKING LOT AND DRIVER'S DOOR FELL OFF AND THE HINGES WERE STILL ATTACHED TO THE DOOR. NO FURTHER INFORMATION AT THIS TME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700206October 30, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE MOUNT FAILURE. THIS IS THE SECOND TIME THIS ENGINE MOUNT BOLT HAS FAILED IN THE YEAR THAT I OWNED THE VEHICLE. WHEN THIS BREAKS THE MOTOR DROPS OFF THE MOUNTM PULLING THE SHIFTER TO THE RIGHT, MAKING IT IMPOSSIBLE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829449October 26, 1998
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE CONSUMER IS EXPERIENCING PROBLEMS WITH THEIR DOOR HINGES. THE DOOR WOULDN'T SHUT PROPERLY. WHEN THE CONSUMER LOOKED FOR THE PROBLEM, NOTICED THAT THE DOOR HINGES WERE CRACKED. CONSUMER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829177October 19, 1998
STRUCTURE:BODY:DOOR
BOTH FRONT DOORS WERE SEPARATING FROM THE FRAME, DOORS DROPPED IN PLACE AND WERE IN DANGER OF FALLING OFF. CONSUMER HAD CONTACTED DEALER WHO TOLD CONSUMER THIS HAD BEEN A COMMON PROBLEM WITH THESE VEHICLES, AND OFFERED TO COVER HALF OF THE COST OF REPAIR. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829094October 16, 1998
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER WAS TURNED ON AND WOULD WORK FINE FOR A SECOND. THEN IT WOULD BLOW OUT HOT AIR. DEALER CONTACTED, AND STATED THE VEHICLE WAS NOT UNDER WARRANTY. CONSUMER WOULD HAVE TO REPAIR AT $600.00 EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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