Jaguar XJ Service Bulletins
1,413 manufacturer communications on file.
- January 28, 2016•Document ID: 10097023Service Bulletin/Repair InstructionsSTRUCTURE:BODY; STRUCTURE:BODY:ROOF AND PILLARS; VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Mfr Comm. #:
- JTB00368NAS2
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSITION, DURING VEHICLE TORSIONAL INPUTS. THIS BULLETIN IS A POTENTIAL ADDITION TO THE SERVICE INSTRUCTION DESCRIBED IN SERVICE ACTION K117 AS THIS PARTICULAR CONCERN WILL NORMALLY OCCUR WHILE DRIVING WITH THE ROOF OPENING PANEL CLOSED OVER UNDULATIONS IN THE ROAD SUCH AS, BUT NOT EXCLUSIVELY: DRAIN COVERS, TRAFFIC CALMING MEASURES, AND UNEVEN ROAD SURFACES. CAUSE: THIS MAY BE CAUSED BY: THE ROOF OPENING PANEL REAR EDGE INTERIOR TOOTH FEATURE COMING INTO CONTACT WITH THE ROOF FRAME WHEN CLOSED; AND/OR MOVEMENT BETWEEN THE SLIDING ROOF PANEL MECHANISM ARM AND THE LOCKING ARM DURING TORSIONAL INPUTS TO THE VEHICLE."
Associated Products (7)Associated Documents - January 14, 2016•Document ID: 10097031Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM72591
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN NAVIGATION SPLIT SCREEN. THIS INDICATES GPS NOT AVAILABLE."
Associated Products (12)Associated Documents - January 11, 2016•Document ID: 10097030Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM72583
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE DURING THE PDI PROCESS, AFTER THE VIN NUMBER HAS BEEN ENTERED ON THE ""HERE"" WEBSITE FOR NAVIGATION MAP INSTALLATION A MESSAGE APPEARS IN RED IN THE ""ADD VEHICLE"" SECTION AND SAYS ""THE ENTERED VIN CANNOT BE FOUND IN THE DATABASE. ENSURE THE ENTERED VIN IS CORRECT AND THE VEHICLE IS ELIGIBLE FOR MAP ACTIVATION AND DOWNLOAD. CAUSE IT DATABASE ISSUE"
Associated Products (1)Associated Documents - January 8, 2016•Document ID: 10097029Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SSM72581
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT) CAUSE INSUFFICIENT RETENTION BETWEEN CUP HOLDER COVER BARS AND SUBSTRATE MATERIAL. MECHANICAL FIXINGS (PLUGS) TO THE LEADING HANDLE BAR AND SUBSTRATE HAVE BEEN ADDED TO IMPROVE THE BOND FROM VIN NO.V93401."
Associated Products (7)Associated Documents - January 1, 2016•Document ID: 10065230Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TBD
- Date Added:
- May 13, 2016
- Manufacturer:
- JAGUAR
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)Associated Documents - December 17, 2015•Document ID: 10097058Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM72555
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION INCONTROL TOUCH PRO NAVIGATION MAP UPDATE IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). WHEN THE APPLICATION IS LAUNCHED, THE USER IS PRESENTED WITH AN ON SCREEN MESSAGE INSTRUCTING THEM TO VISIT A WEBSITE TO DOWNLOAD MAP SOFTWARE. THE WEBSITE DISPLAYED ON SDD IS INCORRECT. WWW.NAVIGATION.COM/JAGUAR = INCORRECT WEBSITE ACTION: PLEASE REVIEW THE RELEVANT SERVICE BULLETINS FOR INCONTROL TOUCH PRO MAP INSTALLATION INSTRUCTIONS AND LINKS TO HERE ONLINE DEALER ORDER CENTER (DOC). : USA : 6-285USA (JBN/PRODUCT SUPPORT/ WORKSHOP ADMIN.) CAN : JLRCS-1511.02 FULL DETAILS OF THE INCONTROL TOUCH PRO MAP INSTALLATION ARE AVAILABLE IN TOPIX WORKSHOP MANUAL 101-01:PRE-DELIVERY INSPECTION MANUAL. THE APPLICATION WILL BE AMENDED TO DISPLAY THE CORRECT WEBSITES THIS SSM WILL BE UPDATED WHEN THE SDD SOFTWARE LEVEL AND RELEASE DATE ARE KNOWN."
Associated Products (1)Associated Documents - December 17, 2015•Document ID: 10097050Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:IGNITION:MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SSM72486
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). CAUSE: THE IGNITION LIVE INPUT INTO THE VOLTAGE QUALITY MODULE (VQM), MAY HAVE A POOR CONNECTION, AND/OR NO LIN CIRCUIT BETWEEN THE VQM & GWM."
Associated Products (10)Associated Documents - December 16, 2015•Document ID: 10097047Service Bulletin/Repair InstructionsSERVICE BRAKES; SERVICE BRAKES, AIR:DISC; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SSM71966
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
Associated Products (28)2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2015 Jaguar XK2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2014 Jaguar XK2013 Jaguar XF2013 Jaguar XJ2013 Jaguar XK2012 Jaguar XF2012 Jaguar XJ2012 Jaguar XK2011 Jaguar XF2011 Jaguar XJ2011 Jaguar XK+ 8 moreAssociated Documents - December 15, 2015•Document ID: 10097059Service Bulletin/Repair InstructionsCOMMUNICATION; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM72557
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED X FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN. CAUSE: THE NEW RFA MODULE SUPPLIED IS MANUFACTURED WITH PRE-FLASHED SOFTWARE FOR DUAL CAN VEHICLES. THESE VEHICLES ARE MULTICAN AND NOT DUAL CAN AND WILL NOT COMMUNICATE WITH SDD FOR PROGRAMMING OR UPDATE WITHOUT COMPLETING THE ACTION INSTRUCTIONS DETAILED BELOW."
Associated Products (4)Associated Documents - November 23, 2015•Document ID: 10096885Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- JTB00446NAS2
- Date Added:
- April 5, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW."
Associated Products (21)Associated Documents - November 13, 2015•Document ID: 10097056Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM72520
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUED DEC 2015. ISSUE THE INCORRECT PARTS ARE BEING REPLACED WHEN SD CARD READ ERROR MESSAGE IS DISPLAYED IN THE NAVIGATION SCREEN. CAUSE SD CARD"
Associated Products (7)Associated Documents - November 13, 2015•Document ID: 10096883Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- JTB00446NAS1
- Date Added:
- April 5, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW."
Associated Products (21)Associated Documents - November 11, 2015•Document ID: 10226156Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Mfr Comm. #:
- JTB00415NAS3
- Date Added:
- November 14, 2022
- Manufacturer:
- JAGUAR
SummaryLoss Of Drive Or Flashing Gear Selector LED Indicator
Associated Products (9)Associated Documents - November 11, 2015•Document ID: 10097054Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM72513
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUED DEC 2015. ISSUE FOR VEHICLES FITTED WITH THE IN CONTROL TOUCH THERE COULD BE A CUSTOMER CONCERN THAT ON COLLECTION OF THEIR VEHICLE THE CORRECT SEARCH COUNTRY HAS NOT BEEN SELECTED IN THE NAVIGATION. ACTION AS PART OF THE PDI PROCESS YOU ARE REQUESTED TO ENSURE THAT THE CORRECT SEARCH COUNTRY IS SELECTED IN THE NAVIGATION. THIS CAN BE FOUND BY SELECTING NAVIGATION WHERE TO - ADDRESS. IF THE SYSTEM IS SHOWING EITHER ""ENTER COUNTRY"" OR A NONE RELEVANT COUNTRY THEN ENTER THE CORRECT COUNTRY BY SELECTING THE INCORRECT TEXT AND SELECTING THE CORRECT SEARCH COUNTRY USING THE KEYBOARD. THE PDI PROCESS WILL BE UPDATED AT THE EARLIEST OPPORTUNITY"
Associated Products (7)Associated Documents - November 11, 2015•Document ID: 10096881Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE
- Mfr Comm. #:
- JTB00415NAS3
- Date Added:
- April 5, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASEOF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]). CAUSE: THIS MAY BE CAUSED BY THE ORIGINAL ENGINE CONTROL MODULE (ECM) AND TRANSMISSION CONTROL MODULE (TCM) SOFTWARE WHICH DID NOT PROVIDE OPTIMIZED SETTINGS FOR THE INTELLIGENT STOP/START FUNCTION IN ALL SITUATIONS."
Associated Products (9)Associated Documents - November 10, 2015•Document ID: 10096890Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- SSM72510
- Date Added:
- April 5, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS"
Associated Products (7)Associated Documents - November 9, 2015•Document ID: 10096841Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ENGINE
- Mfr Comm. #:
- 6-248NAS (ISSUE
- Date Added:
- April 4, 2017
- Manufacturer:
- JAGUAR
SummaryADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OZYGEN (O2) SENSORS
Associated Products (9)Associated Documents - November 6, 2015•Document ID: 10097053Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SSM72508
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI."
Associated Products (17)Associated Documents - November 5, 2015•Document ID: 10097051Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM72503
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR CONNECTIVITY TO BACKEND SERVICES. THIS WILL AFFECT ACTIVATION."
Associated Products (3)Associated Documents - November 4, 2015•Document ID: 10203423Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SSM72498
- Date Added:
- November 8, 2021
- Manufacturer:
- JAGUAR
SummaryWheel Stud Overload Failures
Associated Products (3)Associated Documents