Jaguar XF Complaints (2009)

90 consumer complaints on file.

#10340766June 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION STICKS IN DRIVE. JAGUAR SERVICE ACTION K048 WAS PERFORMED AFTER ABOUT THE FOURTH TIME IT STUCK IN GEAR. AFTER DEALER HAD CAR FOR SEVERAL DAYS ONLY 2 HOURS AFTER PICKING IT UP IT WAS DRAGGED WITH THE WHEELS LOCKED UP BACK ON THE TOW TRUCK WITH THE TRANSMISSION STUCK IN DRIVE. THE CAR HAS BEEN AT THE DEALER NOW FOR 15 DAYS AND ALL WE ARE BEING TOLD IS THAT THE TRANSMISSION CONTROL SWITCH (TCS) IS BROKEN AND THERE ARE NO REPLACEMENTS AVAILABLE. WE WERE NOT EVEN GIVEN ANY ESTIMATE OF WHEN THE CAR WILL BE REPAIRED OR IF IT CAN BE REPAIRED. THIS IS A VERY SERIOUS SAFETY DEFECT WITH THIS TRANSMISSION I HAVE READ ENOUGH BLOGS TO KNOW THAT ALL XF'S HAVE THIS TRANSMISSION DEFECT AND THIS SHOULD BE A MAJOR RECALL ITEM. I'M GOING TO ASK JAGUAR TO PURCHASE THE CAR BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336910June 18, 2010
SERVICE BRAKES, ELECTRIC, PARKING BRAKE
THE LIFE OF A JAGUAR XF 2009 DISCS ARE LESS THAN TWO YEARS. WE SEND IT TO THE JAGUAR SERVICE AND THEY SAID THE MODEL THAT YEAR DIDN'T CAME WITH SENSOR THAT IS WHY THE DISC GETS DAMAGE. THE PROBLEM IS THE CUSTOMER DOESN'T KNOW WHEN THE PADS HAVE TO BE CHANGE BECAUSE IT DOESN'T MAKE THE NOISE TO TELL YOU THE PADS AND THE DISC ARE FAILING. IN OUR CASE THEY CHANGE ARE PADS AND DISC AND IN LESS THAN THREE MONTH THE DISC ARE SCRATCH AND DAMAGE BECAUSE OF THE PADS. VERY IMPORTANT WE HAD TO PAY $800.00 THEY SAID THAT IT IS NOT IN WARRANTY. AND THE PADS TO AND THE CAR ONLY RAN 2,000 MILES. THE SCARY THING IS YOU ARE DRIVING AND YOU DON'T KNOW IF THE PADS AND DISC ARE GOOD OR BAD AND IT CAN OCCUR AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329203May 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING AT SPEEDS OF 10 MPH IN A PARKING LOT, THE ELECTRONIC SHIFT LEVER WOULD NOT SHIFT OUT OF THE DRIVE POSITION. THE CONTACT THEN SHUT OFF THE ENGINE BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE THE ELECTRONIC SHIFT LEVER WAS REPLACED. THE FAILURE MILEAGE WAS 14,990 AND THE CURRENT MILEAGE WAS 15,680.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319936March 15, 2010
VEHICLE SPEED CONTROL
2009 JAGUAR XF - SUDDEN ACCELERATION ISSUE ON THREE SEPARATE OCCASIONS. DRIVING ABOUT 20 MPH AND THE CAR ACCELERATED - ABLE TO STOP THE CAR BY PRESSING DOWN FULLY ON THE BRAKES. IT DID NOT RESPOND AT FIRST AND THEN SOMETHING SHIFTED AND THEN THE BRAKES WORKED. WITH FIVE MINUTES, IT DID IT AGAIN AND THE ONLY WAY TO STOP THE CAR WAS TO SLAM IT INTO PARK. THE CAR WAS TOWED INTO THE DEALER AND THE BLACK BOX INFORMATION DOWNLOADED TO THE MANUFACTURER. NO FAULT CODES FOUND AND THEY COULD NOT DUPLICATE THE PROBLEM. IT HAS SINCE DONE IT ONE MORE TIME AND THE EMERGENCY BRAKE STOPPED THE CAR. THE MANUFACTURER IS CLAIMING THAT BOTH THE BRAKE AND THE GAS WERE DEPRESSED AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313900February 24, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 JAGUAR XF. ON DECEMBER 7, 2009 WHILE THE ENGINE WAS ON, WITH HIS FOOT ON THE BRAKE PEDAL WITHIN SECONDS THE ENGINE BEGAN TO IDLE EXCESSIVELY AND THE VEHICLE STARTED TO SHAKE. HE CONTINUED TO PRESS THE BRAKE PEDAL TO PREVENT HITTING THE VEHICLE IN FRONT OF HIM. HE HAD TO PUT THE VEHICLE IN NEUTRAL, THEN PARK AND TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE WITH HIS FOOT ON THE BRAKE PEDAL AND HAD NO FURTHER INCIDENTS. THE VEHICLE WAS TOWED TO THE DEALER. THE DIAGNOSIS DID NOT LOCATE A FAILURE. THE FAILURE MILEAGE WAS 11,814 AND THE CURRENT MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312545February 21, 2010
SERVICE BRAKES, HYDRAULIC
HAD MY 2009 JAGUAR XF TO DEALER FOR SCHEDULED SERVICE ON 2-18-10. CAR HAD 12,000 ON IT. DISCOVERED REAR DISC BRAKE PADS WERE WORN OUT NEEDING REPLACEMENT. FRONT PADS LOOKED JUST FINE. REAR PADS SHOULD NOT DEGRADE IN ONLY 12,000 MILES. WAS TOLD THIS IS NORMAL AS THE REAR BRAKES HANDLE MOST OF THE STOPPING POWER. MY UNDERSTANDING HAS ALWAYS BEEN IT'S THE FRONT BRAKES WHICH DO MOST OF THE WORK. THIS CAR DOES NOT HAVE A BUILT IN WARNING INDICATING THE PADS ARE WORN, AND LOSING THE REAR BRAKES PREMATURELY COULD RESULT IN AN ACCIDENT. WHATEVER IS CAUSING THE REAR BRAKE PADS TO DEGRADE SO QUICKLY NEEDS TO BE REMEDIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284176September 16, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY EXHIBITS A NO START CONDITION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE ENTIRE COMPUTER SYSTEM MEMORY WAS REPLACED. AFTER THE REPAIR, THE FAILURE RESURFACED. THE DEALER WAS NOTIFIED; HOWEVER, THE TECHNICIANS HAVE BEEN UNABLE TO IDENTIFY THE CAUSE NOR REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276528July 13, 2009
SERVICE BRAKES, HYDRAULIC, STRUCTURE
2009 JAGUAR XF - WHEN BRAKE PEDAL IS DEPRESSED, IT GOES PAST THE ACCELERATOR PEDAL CAUSING THE FOOT TO HIT THE ACCELERATOR AND THE BRAKE AT THE SAME TIME. MORE PRESSURE ON THE BRAKE CAUSES MORE PRESSURE ON THE ACCELERATOR. HAS HAPPENED THREE TIMES AT VERY LOW SPEEDS DURING PARKING. JAGUAR SAYS THEY ARE AWARE OF THE PROBLEM BUT THERE'S NOT A FIX. "BE CAREFUL" THEY SAY.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269639May 21, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. HIS VEHICLE SUSTAINED MODERATE DAMAGE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED, BUT HE WAS NOT INJURED. THE CAUSE OF THE AIR BAG FAILURE HAS NOT BEEN DETERMINED. THE CONTACT HAS NOT RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 7,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10230231June 7, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I LEASED A NEW 2009 JAGUAR XF ON 3/17/08. THE CAR HAD ONE NOTICEABLE SERIOUS DESIGN DEFECT THAT WILL CERTAINLY KILL SOMEONE EVENTUALLY. I REPORTED IT TO THE DEALER, SALE, SERVICE, AND REGIONAL JAGUAR. THE CAR HAS THE NEW "PADDLE" SHIFTING LEVERS BEHIND THE STEERING WHEEL AT 3 O'CLOCK AND 9 O'CLOCK POSITIONS. IT IS NEARLY IMPOSSIBLE TO DRIVE THE CAR WITHOUT ACCIDENTALLY HITTING THE PADDLES -SOMETIMES AT INOPPORTUNE MOMENTS, SOMETIMES AT HIGH SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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