Isuzu Ascender Complaints

205 consumer complaints on file.

#10212477December 21, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IN MY 2004 ISUZU ASCENDER WHICH IS A GM PRODUCT IS GIVING FALSE READINGS AND SHOWS HIGHER AND/OR SLOWER SPEEDS THAN THE CORRECT SPEED. I AM AWARE THAT THIS IS A NATIONWIDE COMPLAINT AMONG OTHER GM PRODUCT OWNERS. THE DEALERSHIPS ARE REFUSING TO FIX IT, CITING "OUT OF WARRANTY" EXCUSES AND SAYING THAT IT IS NOT A SAFETY ISSUE. IT IS IN FACT, A SAFETY ISSUE AND SHOULD BE FIXED AT NO COST TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208477November 9, 2007
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AT NIGHT THE DIM HEAD LIGHTS GO OFF FOR NO REASON,THIS HAPPENS EVERY TWO DAYS OR SO , SO I HAVE TO DRIVE WITH BRIGHT LIGHTS (WHICH BLINDS ON COMING TRAFFIC) ON FOR ABOUT SIX OR SEVEN MILES BEFORE THE LOW BEAMS START WORKING AGAIN. DEALERSHIP CAN'T SEEM TO DUPLICATE PROBLEM, SO NOTHING HAS BEEN DONE YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206875October 25, 2007
ELECTRICAL SYSTEM
IT TOOK A WHILE BEFORE THE ELECTRICAL ISSUES TO PROGRESS WHERE THEY WHERE VERIFIABLE WITH SOLID SYMPTOMS AS IN TRANSMISSION FAULTS AND POOR PERFORMANCE ALONG WITH LOSS OF COMMUNICATION TO STEERING WHEEL CONTROLS, AC AND BLOWER FAILURE, RADIO ETC. THE FULL EXTENT OF WHAT IS AFFECTED AND HOW IT WILL PROGRESS AS IT HAD TO THIS POINT IS UNKNOWN TO ME OR SERVICE PEOPLE. THE WIRING HAS BEEN MODIFIED AND THE IGNITION HAS BEEN REPLACED 3 TIMES TO TRY AND RESOLVE THIS ISSUE, AND THE EFFECTS OF MODIFICATION DID NOT WORK AND WHAT THAT WILL BRING ABOUT IS UNKNOWN AT THIS TIME. I HAVE NOTIFIED MANUFACTURE, BUT AFTER I LEARNED OF THIS SITE AND LOOKED AT CHEVY TRAIL BLAZER AND ISUZU ASCENDER ELECTRICAL ISSUES ( SAME CAR ), IT IS CLEAR TO ME THAT I AM NOT ALONE AND THERE IS NOT A KNOWN FIX FOR THIS HARDWARE OR POSSIBLY SOFTWARE ISSUE. THE VEHICLE HAS STRANDED MY DAUGHTERS, AND GUEST 3 STATES AWAY FORM HOME AFTER WIRING MODIFICATION THAT WAS SUPPOSED TO FIX THE ELECTRICAL ISSUE. THANKFULLY WE GOT STRANDED IN A TOWN AND NOT IN THE MIDDLE OF DESERT ON THE WAY TO COLORADO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198980August 9, 2007
EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2003 ISUZU ASCENDER. THE CONTACT STATED THAT THE PASSENGER SIDE TAIL LIGHT WORKED INTERMITTENTLY. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA RECALL # 05V198000 (EXTERIOR LIGHTING:TURN SIGNAL). THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198503August 4, 2007
TIRES:TREAD/BELT
THE TIRE FAILURE OCCURRED WHILE DRIVING EASTBOUND I-10 IN THE RIGHT LANE, APPROX. 40 MILES WEST OF PHOENIX AZ. THE LOCAL TIME WAS APPROX. 3:30 PM. OUTSIDE TEMP. WAS 102 F ACCORDING TO THE VEHICLE'S THERMOMETER. THE VEHICLE WAS NORMALLY LOADED, & WAS INSPECTED PRIOR TO DEPARTING ON THE TRIP - INCLUDING TIRE PRESSURE & TREAD WITHIN SPECIFICATIONS. MY WIFE WAS DRIVING AT 75 MILES PER HOUR WHEN WE BOTH SENSED AN ABNORMAL VIBRATION FROM THE REAR OF THE VEHICLE. THE SENSATION WAS SIMILAR TO DRIVING OVER HEAVILY GROOVED CONCRETE. MY WIFE ASKED WHAT I THOUGHT OF IT, & I ASKED HER TO CHANGE THE VEHICLE'S SPEED TO SEE IF THE SOUND CHANGED. SHE DECELERATED AROUND 5-10 MPH, THEN WAS ACCELERATING AGAIN WHEN WE HEARD A LOUD EXPLOSION FROM THE LEFT REAR OF THE VEHICLE. THE ENTIRE SUV WAS JOLTED AS IF WE HAD BEEN STRUCK FROM BEHIND, FOLLOWED BY A LOUD FLAPPING/THUMPING SOUND. I FELT THE VEHICLE YAW TO THE LEFT, THEN FISHTAIL RIGHT - LEFT - AND RIGHT AGAIN. THIS YAW OSCILLATION WAS ACCOMPANIED BY A COUPLED ROLLING MOTION. MY WIFE DID NOT APPLY STEERING WHEEL OR BRAKE INPUTS, & REMOVED HER FOOT FROM THE GAS. THE VEHICLE OSCILLATIONS DAMPED & THEN WE COASTED OFF ONTO THE RIGHT SHOULDER. UPON INSPECTION, THE AFT LEFT TIRES TREAD SEPARATED FROM THE TIRE BODY. THE SIDEWALL SPLIT IN MULTIPLE LOCATIONS. THE TIRE TREAD WAS BROKEN INTO TWO SECTIONS CIRCUMFERENTIALLY AND WRAPPED AROUND THE AXLE, BRAKE, & SUSPENSION ASSEMBLIES. THIS REQUIRED SUBSTANTIAL FORCE TO UNWRAP & REMOVE. ADDITIONALLY, THE LOWER AFT PORTION OF THE AFFECTED WHEEL WELL WAS BENT FORWARD TOWARD THE AXLE INTO THE SPACE NORMALLY OCCUPIED BY THE TIRE. FINALLY, THE VEHICLE'S REAR FENDER WAS CRACKED IN THE AREA BEHIND THE LEFT REAR TIRE. THE DAMAGED TIRE WAS REMOVED & THE WHEEL WELL METAL WAS BENT OUT OF THE WAY ON SITE SO THE SPARE COULD BE INSTALLED. THE APPRAISAL & REPAIR PROCESS IS ONGOING. THE TIRE WAS UNDER OEM WARRANTY, & THE MANUFACTURER HAS BEEN NOTIFIED TO EXPECT A CLAIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196280July 13, 2007
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I PURCHASED A NEW 2003 ISUZU ASCENDER IN SEPT. 2003. WHEN THE VEHICLE HAD APPROXIMATELY 500 MILES ON THE ODOMETER THE SERVICE ENGINE SOON (SES) LIGHT CAME ON. WE TOOK THE SUV TO AN ISUZU DEALER WHERE I WAS TOLD THAT I HAD IMPROPERLY PUT THE GAS CAP ON AND THAT IS WHY THE SES LIGHT CAME ON. WITHIN A WEEK THE SES LIGHT CAME ON AGAIN. MY HUSBAND TOOK THE CAR BACK TO THE DEALER WHERE THE VEHICLE WAS THOROUGHLY CHECKED AND THE ISUZU DEALER FOUND A LEAK IN THE FUEL TANK. THE TANK WAS REPLACED AFTER A LENGTHY WAIT FOR THE PROPER PARTS. WE THOUGHT THE PROBLEM WAS SOLVED. JULY 2, 2007 WE RECEIVED A RECALL NOTICE FROM ISUZU STATING THAT THE SES LIGHT MAY COME ON AFTER FUELING AND THAT YOU MAY SMELL A FUEL ODOR. WE BROUGHT THE SUV TO AN ISUZU DEALER ON JULY 5. THE SERVICE STAFF FOUND 2 LEAKS IN THE TANK. IT IS NOW JULY 13, 2007 AND THE CAR IS STILL AT THE DEALERSHIP BECAUSE THEY ARE UNABLE TO GET A TANK FOR THE SUV. THE DEALERSHIP WILL NOT ALLOW US TO DRIVE THE SUV OFF THE LOT BECAUSE OF THE POTENTIAL RISK OF IT CATCHING FIRE OR EXPLODING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195409July 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STATED THAT THE SPEEDOMETER AND RPM GAUGE OPERATE INTERMITTENTLY. HE STATED THAT ALL OF THE OTHER INSTRUMENT PANEL GAUGES OPERATE CORRECTLY. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. THE CURRENT MILEAGE IS 59,064 AND FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194827June 28, 2007
POWER TRAIN:CLUTCH ASSEMBLY, SUSPENSION:REAR
THE 2003 ISUZU ASCENDER IS THE SAME VEHICLE AS A CHEVROLET TRAILBLAZER AND GMC ENVOY. AT APPROXIMATELY 51,000 MILES AND OUT OF WARRANTY. THE FAN CLUTCH MOTOR HAD TO BE REPLACED. I HAD TO ASSUME FULL PAYMENT TO REPLACE IT. NOW, THE TRUCK SOUNDED LIKE THE UNDERCARRIAGEWAS RATTLING. HAD IT TO A MECHANIC, AND THE MECHANIC STATED THAT I MUST HAVE BEEN THE SWAY BAR LINKS REPLACED IN THE VEHICLE. UPON FURTHER DISCUSSION THE MECHANIC DETERMINE D THAT HE HAD TO REPLACE THEM ON THE TRAILBLAZER , AND THE SERVICE MANAGER HAD TO HAVE THEM REPLACED ON THE ENVOY, BOTH WITH THE SAME PLATFORM. THIS SEEMED TO BE A DESIGN PROBLEM THAT GM AND ITS AFFILIATES SHOULD BE RESPONSIBLE FOR REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194828June 28, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, ELECTRICAL SYSTEM:IGNITION
GAS GAUGE DOES NOT ACCURATELY REPORT THE AMOUNT OF GAS IN TANK. HAD PROBLEM REPAIRED BUT CONTINUES TO BE INACCURATE. REAR HATCHBACK WINDOW OPENS WHEN BUMP IS HIT. TOOK TO DEALER, AND DEALER COULD FIND NO PTOBLEM. KEY OFTEN DOES NOT REMOVE FROM COLUMN WHEN PLACED IN PARK. CAR MUST BE CYCLED THROUGH ON/OFF AND PLACEED IN REVERSE AND THEN INTO DRIVE AGAIN TO REMOVE KEY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193866June 20, 2007
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
ENGLISH: PLASTIC GAS TANK BROKE IN THE CONNECTION TO THE PIPE OR HOSE WHEN ENTERING THE GASOLINE TO THE GAS TANK. SPANISH : LA CONECCION DEL TANQUE CON EL TUBO O MANGA POR DONDE ENTRA LA GASOLINA AL TANQUE DE GASOLINA DE ISUZU ASCENDER SE ROMPE CREANDO PROBLEMA DE DERRAME DE GASOLINA SI SE LLENA EL TANQUE. EL TANQUE ES PLASTICO. EN EL DEALER EL TECNICO INDICA QUE ESTO SYA A SUCEDIDO VARIAS VECES CON OTRAS UNIDADES PERO QUE LA GARANTIA CUBRE SIEMPRE Y CUANDO TENGA MENOS DE 2 ANOS O 24,000MILLAS. ESTO ES UN RIEGO SEVERO A LA SEGURIDAD Y PUEDE CREAR SE INCENDIE EL VEHICULO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182370February 12, 2007
AIR BAGS:SIDE/WINDOW
1) CAR WAS GOING FROM A CURB TO THE STREET. CURB WAS 4-6 INCHES HIGH. 2) SIDE AIRBAGS DEPLOYED ONCE ALL 4 TIRES WERE ON THE STREET. 3) SIDE AIRBAGS WILL BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173971November 21, 2006
ELECTRICAL SYSTEM
MY 2003 ISUZU ASCENDER WILL NOT START OCCASIONALLY. THE KEYS EVEN LOCKED IN THE IGNITION ONE OF THE TIMES. I HAD IT JUMPED AND THE VEHICLE WAS OK FOR A MONTH OR SO. THIS HAS HAPPENED 3 TIMES IN THE PAST 4 MONTHS. THE BATTERY CHECKS OUT OK. THE DEALER IN WINCHESTER, VA DOESN'T KNOW WHAT'S GOING ON. THERE ARE NO DEFAULT CODES SHOWING UP IN THE COMPUTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173374November 13, 2006
ELECTRICAL SYSTEM
WHILE DRIVING AT SLOW SPEEDS VEHICLE WILL CUT OFF. YOU LOSE STEERING AND BRAKES DO NOT WORK WELL. FIRST FAILURE WAS 3 WEEKS AFTER PURCHASE. VEHICLE WAS PURCHASED NEW. THREE DEALERSHIPS HAVE ATTEMPTED TO FIX TO NO AVAIL. MANUFACTURER WAS NOTIFIED TWICE WITH NO RESOLUTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170352October 10, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT CAME ON WHILE VEHICLE WAS IDLING. TOOK TO DEALER AND HE HAD TO REPROGRAM OR REBOOT THE COMPUTER. (1 DAY AT DEALER) SUBSEQUENTLY (APPROX. 6 MONTHS) THE DASH LIGHTS FAILED (NO WARNING LIGHTS) DEALER REPROGRAMMED/REBOOTED COMPUTER. PROBLEM RECURRED ON TRIP HOME SO I RETURNED CAR TO DEALER. DIAGNOSED AS BAD INSTRUMENT PANEL - TOOK 6 DAYS TO GET REPLACEMENT PART. PARTS FOR ISUZU HAVE TO BE ORDERED FROM ISUZU. THE EXACT SAME PART IS AVAILABLE FROM CHEVROLET, GMC, BUICK AND WAS READILY AVAILABLE FROM ANY OF THESE BUT WE LOST USE OF OUR VEHICLE FOR 6 DAYS WAITING ON ISUZU TO DELIVER THE PART. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169608September 29, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS WITH PRESSURE APPLIED TO THE GAS PEDAL AFTER THE VEHICLE WAS RECENTLY DECELERATED OR STOPPED, THE RPM GAUGE SPIKED REALLY HIGH THEN SLAMMED DOWN. THE ENGINE LIGHT ILLUMINATED AND IMMEDIATELY TURNED OFF. THE VEHICLE WAS TAKEN TO 3 SEPARATE DEALERS WHO DETERMINED THAT ALL PARAMETERS WERE OKAY BASED ON THE SCAN TEST. THE LAST DEALER INSTALLED A FLIGHT RECORDER TO RECORD ANY IRREGULARITIES. THE CONTACT WAS ADVISED TO DEPRESS A BUTTON WHEN THERE WERE ANY IRREGULARITIES PRESENT. NONE OF THE SERVICE DEALERS COULD DETERMINE THE PROBLEM WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED TWICE BUT NO RESOLUTION WAS PROVIDED OTHER THAN TO CALL THE BETTER BUSINESS AUTO LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169239September 25, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, THE DASHBOARD GAUGE LIGHTS BEGAN DIMMING. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THAT THERE WAS A SHORT IN THE BATTERY. A NEW BATTERY WAS INSTALLED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED AND COULD NOT DETERMINE THE PROBLEM OR OFFER A RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168141September 13, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2003 ISUZU ASCENDER IN FEBRUARY 2004. IN AROUND MARCH 2006, THE TRANSMISSION BEGIN SLIPPING. AT THE TIME THERE WAS APPROXIMATELY 74,000 MILES ON THE VEHICLE, WHICH MEANT IS WAS STILL COVERED UNDER WARRANTY. I WAS NOT INFORMED BY THE DEALER AT CLAY COOLEY MOTORS THAT THE WARRANTY WAS NOT TRANSFERABLE. THEREFORE, I HAVE BEEN STUCK WITH TRYING TO FIX THE TRANSMISSION. I CONTACTED THE ISUZU COMPANY AND THEY COULD NOT OFFER ANY HELP AND STATED THAT THEY DO NOT REGULATE THE DEALERSHIPS THAT CARRY AND SELL THEIR BRAND VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160618June 23, 2006
AIR BAGS
DT: THE CONTACT STATED WHILE DRIVING ON THE INTERSTATE DURING RUSH HOUR AT 55 MPH, A VEHICLE HIT THE WALL AND TAIL SPINNED IN FRONT OF CONTACT'S VEHICLE. THE CONTACT HIT THE VEHICLE WITH A FRONTAL IMPACT CAUSING SEVERE DAMAGE. UPON IMPACT, THE NONE OF THE CONTACT'S AIR BAGS DEPLOYED. THE CONTACT WAS WEARING A SEATBELT HOWEVER INJURIES WERE SUSTAIN TO THE SHOULDERS, BACK AND NECK. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY DETERMINED THE VEHICLE WAS OPERATING PROPERLY HOWEVER THE AIRBAGS DID NOT DEPLOY. THE MANUFACTURER HAS BEEN ALERTED. A POLICE REPORT WAS FILED AT THE SCENE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10149089January 31, 2006
ELECTRICAL SYSTEM
INSTRUMENT PANEL BEGAN WORKING INTERMITTENTLY. TOOK IN FOR CHECK. DEALER REPAIRED. LEFT DEALER AND INSTRUMENT PANEL FAILED AGAIN WITHIN 15 MINUTES. RETURNED TO DEALER AND HAD TO WAIT FOR (8) DAYS FOR REPLACEMENT DASH MODULE. CAR WAS UNSAFE AND UNDRIVABLE AS NO INFORMATION (SPEED, GEAR LOCATION, ETC.) WAS AVAILABLE TO DRIVER. THIS VEHICLE IS A GM PRODUCT AND IS THE SAME AS TRAILBLAZER, ENVOY, ETC. I HAVE BEEN TOLD BY ENVOY OWNERS THAT THEY HAVE EXPERIENCED THE SAME PROBLEM,TRAILBLAZERS ALSO. DEALER SERVICE REP STATED TO ME THAT GM KNOWS THERE IS A PROBLEM WITH THE INSTRUMENT MODULES. THIS COMPLAINT FORM DOES NOT ALLOW FOR THE IDENTIFICATION OF THE MANUFACTURER OF THIS VEHICLE. IT IS MANUFACTURED BY GENERAL MOTORS. I HAD TO SELECT ISUZU MANUFACTURING DUE TO YOUR ERROR IN PROGRAMMING DROP DOWNS CORRECTLY. ISUZU HAS NO MANUFACTURING FACILITIES IN NORTH AMERICA. PLEASE UPDATE YOUR INFORMATION. IF THIS VEHICLE IS NOT CLASSIFIED AS A GM PRODUCT IT WILL REDUCE THE FAILURE INCIDENCE OF THE GM INSTRUMENT PANELS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149740January 23, 2006
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TAIL LIGHTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE RADIO, ANTI THEFT DEVICE, REMOTE DOOR LOCKS AND TAIL LIGHTS DID NOT FUNCTION PROPERLY IN THE CONSUMER'S 2004 ISUZU ASCENDER. *TS THE VEHICLE HAS BEEN AT THE SERVICE DEALER SINCE DEC 16, 2005 AND THE CONSUMER WAS NOT GIVEN A TIME FRAME FOR REPAIRS. THE TECHNICIAN INDICATED THAT THE PROBLEM SEEMED TO BE WITH THE MULTI-RELAY AND ELECTRICAL SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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