Infiniti QX80 Service Bulletins (2016)
158 manufacturer communications on file.
- July 7, 2017•Document ID: 10119210Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- ITB09-015h
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
Summary12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
Associated Products (219)2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 moreAssociated Documents - April 10, 2017•Document ID: 10109233Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB17-015
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
SummaryNAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.
Associated Products (54)2017 Infiniti Q702017 Infiniti QX502017 Infiniti QX702017 Infiniti QX802016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX50+ 34 moreAssociated Documents - March 21, 2017•Document ID: 10109196Service Bulletin/Repair InstructionsVISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- Mfr Comm. #:
- ITB17-027
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
Summary2016-2017 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE SERVICE INFORMATION If the power foldable outside mirrors are manually folded/unfolded or bumped, the mirror body can become loose at the pivot point. If this occurs, the mirrors should be adjusted again electrically before driving. To readjust the mirrors, press the "CLOSE" switch (see Figure 1) until the mirrors are fully folded in, then press the "OPEN" switch until the mirrors are fully open. This mirror readjustment procedure is included in section 3 - Pre-driving checks and adjustments of the vehicle Owner?s Manual.
Associated Products (2)Associated Documents - March 20, 2017•Document ID: 10109195Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- ITB17-026
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
SummaryINFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
Associated Products (104)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q50+ 84 moreAssociated Documents - March 7, 2017•Document ID: 10109193Service Bulletin/Repair InstructionsSUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
- Mfr Comm. #:
- ITB17-018
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
SummaryBALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.
Associated Products (81)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX502017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q60+ 61 moreAssociated Documents - February 21, 2017•Document ID: 10120548Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB17-010
- Date Added:
- October 25, 2017
- Manufacturer:
- INFINITI
Summary2016-2017 QX80; MIL ON WITH P0090 AND U1000 AND/OR U1001 STORED IF YOU CONFIRM MIL is ON with the following DTC stored: - P0090 (FRP CONTROL SYSTEM) And U1000 and/or U1001 DTCs are stored in one or more other control units. NOTE: If P0090 is set and U1000 and/or U1001 DTCs are not set, this Bulletin does not apply. Refer to the Electronic Service Manual (ESM) for further diagnostic information. ACTION Replace the IPDM with one listed in the Parts Information.
Associated Products (2)Associated Documents - February 17, 2017•Document ID: 10120546Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- ITB17-008
- Date Added:
- October 25, 2017
- Manufacturer:
- INFINITI
Summary2016 ? 2017 QX80; SHIFT SHOCK WITH DOWN SHIFT IF YOU CONFIRM Transmission shift shock when accelerating enough to create a 7th gear to 3rd gear down shift. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm TCM reprogramming applies. 2. If it applies, reprogram the TCM.
Associated Products (2)Associated Documents - February 17, 2017•Document ID: 10109183Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- REVISION 3-PC451
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
Summary2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Please discard earlier versions of this bulletin.
Associated Products (15)Associated Documents - February 16, 2017•Document ID: 10120545Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB17-007
- Date Added:
- October 25, 2017
- Manufacturer:
- INFINITI
SummaryCLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder notification to clients affected by AT&T?s planned discontinuation of the 2G cellular network. In June 2016, Infiniti communicated instructions to retailers to update new vehicles in their inventory with 3G compatible telematics control units. At this time, Infiniti is beginning the process of making 3G compatible hardware available to owners of affected vehicles as identified above. This upgrade may require an owner to make a co-payment in order to receive the 3G hardware update. Please refer to the Claims Information below to determine if an owner co-pay is required. This client satisfaction initiative includes both the hardware upgrade and a complimentary one-year subscription to Infiniti Connection Plus telematics service; this does not apply to PC454 (see page 2 for details). You MUST use Service Comm to confirm bulletin Applicability. NOTE: - Vehicle eligibility will be viewed on the second page of Service Comm. This activity is not displayed on the main page of Service Comm because it is optional for customers to participate. - Vehicles without Navigation are ineligible as they are not equipped with TCUs. Retailer?s Responsibility It is the retailer?s responsibility to check SERVICE COMM using the appropriate Service Comm I.D. for the status on each vehicle falling within the range of this client satisfaction initiative which for any reason enters the service department. If a vehicle subject to this client satisfaction activity was part of a retailer trade, the letter associated with that vehicle should be forwarded to the appropriate retailer for upgrade completion.
Associated Products (16)Associated Documents - January 3, 2017•Document ID: 10109168Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- REVISION 2-PC451
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
Summary2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the previous part (283B0-3JA5A). Retailers may continue to use the previous part until existing stock is exhausted. - 283B0-3JA7A is used for Q50 - These parts are not restricted and can be ordered through normal process Please discard previous versions of this announcement.
Associated Products (15)Associated Documents - November 29, 2016•Document ID: 10119255Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- ITB13-052a
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
Associated Products (32)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX602014 Infiniti QX80+ 12 moreAssociated Documents - November 18, 2016•Document ID: 10119263Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- ITB16-046
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
SummaryESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, were listed incorrectly and have been corrected. - Updated ESMs will be distributed to the field as quickly as possible. - Until the updated ESMs are made available, please use the corrected specifications listed in this bulletin. - Specification areas that have corrections are outlined with a Red box on the following pages.
Associated Products (9)Associated Documents - November 3, 2016•Document ID: 10119284Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- REVISION 1-PC451
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
Summary2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has been added to this announcement.. - Second page of Service Comm is not VIN specific, service personnel should check vehicle repair history prior to offering clients an opportunity to upgrade - In lieu of repair history, TCU version can be checked on the information screen (see page 2) Please discard previous versions of this announcement.
Associated Products (15)Associated Documents - October 20, 2016•Document ID: 10120576Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB12-011g
- Date Added:
- October 25, 2017
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
Associated Products (23)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti M35+ 3 moreAssociated Documents - September 27, 2016•Document ID: 10091572Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Mfr Comm. #:
- ITB16-038
- Date Added:
- February 14, 2017
- Manufacturer:
- INFINITI
Summary"2014-2016 QX80; FUEL TANK DOES NOT FILL TO CAPACITY WHEN LOW FUEL WARNING DISPLAYED IF YOU CONFIRM THE CUSTOMER STATES THAT WHEN THE DISTANCE TO EMPTY INDICATOR DISPLAYS - - - AND THE LOW FUEL WARNING INDICATOR IS ON, THE FOLLOWING OCCURS WHEN ADDING FUEL TO THE FUEL TANK: - THE FUEL PUMP NOZZLE WILL SHUT OFF AUTOMATICALLY AFTER 18-20 GALLONS OF FUEL HAS BEEN ADDED TO THE VEHICLE."
Associated Products (3)Associated Documents - August 19, 2016•Document ID: 10091427Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB12-011F
- Date Added:
- February 13, 2017
- Manufacturer:
- INFINITI
Summary"TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
Associated Products (17)Associated Documents - July 28, 2016•Document ID: 10091405Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- ITB16-026
- Date Added:
- February 13, 2017
- Manufacturer:
- INFINITI
Summary"2016 QX80; TRANSMISSION JUDDER UNDER ACCELERATION UPHILL IF YOU CONFIRM A JUDDER FROM THE TRANSMISSION WHEN; -DRIVING UPHILL. AND -APPLYING LIGHT TO MEDIUM THROTTLE (LESS THAN 50% THROTTLE). ACTION 1. REFER TO STEP 6 IN THE SERVICE PROCEDURE TO CONFIRM TCM REPROGRAMMING APPLIES. 2. IF IT APPLIES, REPROGRAM THE TCM."
Associated Products (1)Associated Documents - July 27, 2016•Document ID: 10091384Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:IGNITION
- Mfr Comm. #:
- ITB14-011C
- Date Added:
- February 13, 2017
- Manufacturer:
- INFINITI
Summary"REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INFORMATION IF A CUSTOMER STATES THE REMOTE ENGINE START (RES) FEATURE OF AN APPLIED VEHICLE IS NOT WORKING, MAKE SURE THE SYSTEM IS PROPERLY SET TO OPERATE: -THE IGNITION IS TURNED OFF -THE SHIFT SELECTOR IS IN PARK (P) -THE HOOD/DOORS/TRUNK LID/LIFT GATE ARE COMPLETELY CLOSED -NO OTHER OF THE VEHICLES INTELLIGENT KEYS (I-KEYS) ARE INSIDE, OR WITHIN STARTING RANGE OF, THE VEHICLE -THE I-KEY/KEY FOB (KEY FOB) IS WITHIN THE OPERATING RANGE OF 197 FT OR 60 M IF THE ABOVE CONDITIONS ARE MET, RES SHOULD WORK. 1. POINT THE KEY FOB AT THE VEHICLE. 2. PRESS THE LOCK BUTTON. 3. PRESS AND HOLD THE RES BUTTON WITHIN FIVE (5) SECONDS OF PRESSING THE LOCK BUTTON UNTIL THE TURN SIGNAL LIGHTS TURN ON. WHENEVER AN APPLIED VEHICLE HAS A CONCERN WITH THE REMOTE ENGINE START (RES) FEATURE NOT WORKING PROPERLY, MAKE SURE TO VERIFY THE INCIDENT BEFORE STARTING ANY DIAGNOSIS AND/OR REPLACING PARTS. FOR A BETTER UNDERSTANDING OF THE RES SYSTEM, REFER TO SECTION 3: ""PRE-DRIVING CHECKS AND ADJUSTMENTS > REMOTE ENGINE START OF THE APPLIED VEHICLES OWNERS MANUAL. WHEN DIAGNOSING RES OPERATION, USE THE SUPPLEMENTAL RES SERVICE INFORMATION AND SUPPLEMENTAL DIAGNOSIS TABLE (STARTING ON PAGE 2) IN ADDITION TO THE ESM."
Associated Products (9)Associated Documents - July 26, 2016•Document ID: 10091404Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- ITB16-019C
- Date Added:
- February 13, 2017
- Manufacturer:
- INFINITI
Summary"2015-2016 QX80; FUEL GAUGE DROPS QUICKLY AFTER TANK FILLED AND SHORT DRIVE THIS BULLETIN HAS BEEN AMENDED. THE PARTS INFORMATION SECTION HAS BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM AFTER FILLING UP THE FUEL TANK TO FULL, THE FUEL GAUGE WILL DROP DOWN TO ABOUT 7/8 (SEE FIGURE 1) QUICKLY AFTER A SHORT DRIVE. ACTION REPLACE THE COMBINATION METER. -LOOK UP THE COMBINATION METER PART NUMBER USING THE VIN WITH WIN/FAST OR EQUIVALENT, AND THEN ORDER THE CORRESPONDING NEW PART NUMBER LISTED IN THE PARTS INFORMATION ON NEXT PAGE THROUGH MODEL ELECTRONICS. -REFER TO THE ELECTRONIC SERVICE MANUAL (ESM), SECTION MWI METER, WARNING LAMP & INDICATOR FOR REMOVAL AND REASSEMBLY."
Associated Products (2)Associated Documents - July 6, 2016•Document ID: 10091402Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- ITB16-019B
- Date Added:
- February 13, 2017
- Manufacturer:
- INFINITI
Summary"2015 2016 QX80; FUEL GAUGE DROPS QUICKLY AFTER TANK FILLED AND SHORT DRIVE THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT THIS BULLETIN. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM AFTER FILLING UP THE FUEL TANK TO FULL, THE FUEL GAUGE WILL DROP DOWN TO ABOUT 7/8 (SEE FIGURE 1) QUICKLY AFTER A SHORT DRIVE. ACTION REPLACE THE COMBINATION METER. -LOOK UP THE COMBINATION METER PART NUMBER USING THE VIN WITH WIN/FAST OR EQUIVALENT, AND THEN ORDER THE CORRESPONDING NEW PART NUMBER LISTED IN THE PARTS INFORMATION ON NEXT PAGE THROUGH MODEL ELECTRONICS. -REFER TO THE ELECTRONIC SERVICE MANUAL (ESM), SECTION MWI METER, WARNING LAMP & INDICATOR FOR REMOVAL AND REASSEMBLY."
Associated Products (2)Associated Documents