I purchased this car early this year and have had continued electrical and engine problems. I had taken this car to the dealership in a matter of 3 times in one month for the same issue. This car has engine malfunction, resulting laced engine gaskets as well as exhaust system malfunction. Intake manifold removed and replaced and the vehicle continued to have misfire. The vehicle would not go over the speed of 40 mph
No injuries · No fire · No crash
am filing this complaint regarding a serious safety incident involving my leased 2025 INFINITI QX60 and INFINITI’s response to the incident. While the vehicle was parked, the second-row seat was being manually operated when a child’s foot became trapped within the seat mechanism. The child’s foot could not be released despite repeated attempts. The child remained trapped for approximately one hour, and 911 was called for assistance. Emergency responders ultimately had to remove/dismantle the second-row seat in order to free the child. The child required medical evaluation and treatment following the incident, resulting in medical expenses. The emergency rescue also left the vehicle’s seat damaged and in need of repair. The incident was reported to INFINITI because of our concern that a child was able to become trapped in the seat mechanism during its operation. INFINITI subsequently arranged for the vehicle to be inspected. Following its investigation, INFINITI informed us that it did not believe the vehicle or seat had malfunctioned and, based on that conclusion, declined to provide any financial assistance. Our concern, however, is not limited to whether INFINITI considers the seat to have mechanically “malfunctioned.” If the seat operated as INFINITI says it was designed to operate, we believe that raises an important safety question as to how a child’s foot could become trapped so severely that emergency responders had to remove the seat to free the child. We were not aware of a risk that operation of the second-row seat could result in this type of entrapment, nor were we provided with a clear or conspicuous warning that alerted us to this specific danger before the incident. We are asking that this matter be reviewed as a potential vehicle safety and consumer issue. We would also like INFINITI to address the actual circumstances of the incident and the adequacy of the warnings and safeguards associated with the second-row seat, rather than limiting its
1. Transmission 2. My safety was put at risk on my 3rd incident when I was making left turn and almost was rear-ended because my vehicle went from Drive mode to Neutral mode. It was scary moment. 3. Reached out to the dealer once the 2nd incident happened. Service Advisor was not aware of any issues as of now (9/25/2026). 4. Vehicle will be inspect it Monday 9/28/2026. 5. No warning, no lamps or symptoms. First incident happened on Thursday 9/24/2026 in the morning.
No injuries · No fire · No crash
2026 QX60.. multiple dash lights came on at once. AWD disabled, Anti lock brakes disabled, parking sensors disabled, check engine light. Dealership was unable to find a problem and chocked it up to a sensor. 2nd trip to shop was a failure to start, road service came out and said the battery was fine. Vehicle was towed to dealership. 2 trips to shop on a new vehicle that’s 10 weeks old. Dealership has no answers for either problem.
No injuries · No fire · No crash
I was in drive and stopped to make a left hand turn. When it was my turn to go, I pressed on the gas and did not move, so I looked over at the gear shift and it switched itself into Neutral from Drive, by itself. I did not touch it or bump it.
No injuries · No fire · No crash