Infiniti QX60 Complaints (2014)

230 consumer complaints on file.

#11321131April 14, 2020
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY, THE ACCELERATION PEDAL GOT STUCK IN THE 'PUSHED IN' POSITION. THE CAR WAS ACCELERATING ON ITS OWN REACHING SPEEDS UP TO 95 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320593April 8, 2020
POWER TRAIN
VEHICLE JERKS WHILE ACCELERATING AND TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307787February 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE VIBRATED ABNORMALLY, HESITATED AND LOST MOTIVE POWER WITHOUT WARNING. THE CONTACT PULLED OFF OF THE ROADWAY, TURNED THE VEHICLE OFF AND BACK ON HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO PERRY INFINITI OF ESCONDIDO 855 LA TERRAZA BLVD, ESCONDIDO, CA 92025 WHERE THE VEHICLE WAS INSPECTED AND DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $11,191 FOR THE REPAIRS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289016December 14, 2019
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT: EVERY TIME IT RAINS OR SNOWS MOISTURE GETS BUILT UP INSIDE HEADLIGHT ASSEMBLY AND THE LIGHTS QUITS WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288851December 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 INFINITI QX60. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED UNEXPECTEDLY AND HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO INFINITI OF SAN JOSE (2198 TULLY RD, SAN JOSE, CA 95122, (408) 531-3000) WHERE IT WAS DIAGNOSED WITH A FAULTY CONTINUOUSLY VARIABLE TRANSMISSION. THE CONTACT WAS PROVIDED A REPAIR ESTIMATE OF $7,000. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269176October 17, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION WAS REPLACED BY DEALERSHIP FREE OF CHARGE LATE LAST YEAR, NOW TRANSMISSION IS SHUDDERING WHILE DRIVING AND CAR WILL NOT ACCELERATE OVER 25-35 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265799October 3, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR WILL STAY BETWEEN 2000 RPM TO 4000 WITH S AS LOUD NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265562October 2, 2019
POWER TRAIN
I PURCHASED IN FEB 2019. SINCE MARCH MY VEHICLE HAS BEEN IN/OUT OF THE SHOP AT LEAST 6 TIMES FOR THE FOLLOWING ISSUES: SHUDDERING WHILE DRIVING, HESITATES TO ACCELERATE ESPECIALLY ON INCLINES AND REVERSE (I COULD BE SITTING ON A TINY INCLINE AND WHEN I ATTEMPT TO PRESS THE GAS, THE VEHICLE DOESN'T RESPOND, AND THEN WOULD EVENTUALLY JERK AND DRIVE AFTER IT CATCHES THE GEAR), NOT PROPERLY SHIFTING GEARS WHILE DRIVING (ALMOST HAD AN ACCIDENT DUE TO THIS DRIVING UP AN ON-RAMP ON THE FREEWAY, THE VEHICLE WOULDN'T ACCELERATE FAST ENOUGH FOR ME TO MERGE), AND MAKES LOUD SOUNDS RANDOMLY. I'VE TAKEN IT TO MY LOCAL INFINITE DEALER NUMEROUS TIMES AND THEY DON'T SEE A PROBLEM WHEN THEY TEST IT. SO I THEN DROVE WITH A TECH AND DUPLICATED THE PROBLEM. BUT THEY CONTINUE TO DENY REPAIRS BECAUSE MY VEHICLE ISN'T REGISTERING ANY CODES WHILE TESTING THE TRANSMISSION, EVEN AFTER THE PROBLEM WAS DUPLICATED. THEY HAVE KEPT MY VEHICLE WEEKS AT A TIME (THEY HAVE IT RIGHT NOW) DOING SOFTWARE UPGRADES AND PATCHING WHATEVER. BUT THE PROBLEM STILL EXIST TODAY. I'VE ONLY HAD IT FOR 8 MOS (PURCHASED PRE-OWNED). I EVEN OPENED TWO CASES WITH INFINITI CONSUMER AFFAIRS AND THEY EVEN QUIT FOLLOWING UP. I WISH I COULD GET RID OF THIS VEHICLE. IT'S NOT SAFE TO DRIVE WHILE THE MANUFACTURER IS REFUSING TO REPAIR A "WELL KNOWN" ISSUE FOR THIS VEHICLE. I'M WELL AWARE OF THE LAWSUITS INVOLVED BUT I GUESS IT'S GOING TO TAKE SOMEONE BEING HURT BEFORE THEY TAKE ACTION. WHAT ACTIONS CAN I TAKE? I HAVE COPIES OF ALL MY RECORDS BUT THEY ARE IN MY VEHICLE AT THE DEALERSHIP FOR THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258908September 29, 2019
UNKNOWN OR OTHER
REAR RIGHT DOOR ENCOUNTER ACTUATOR MALFUNCTION, DOOR WON'T OPEN FROM INDOOR, LATER ON DOUBLE CHECK THE CHILD SAFETY LOCK, WHICH WAS NOT ACTIVATED, THEREFORE IT WAS CONFIRMED DOOR ACTUATOR WAS MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258228September 25, 2019
POWER TRAIN
SAME ISSUE MANY OTHERS NOTED, WHICH IS THE TRANSMISSION JERKING AT LOW SPEED AND OVER-REVVING/JOLTING ON ACCELERATION FROM A STOP. WHEN TRYING TO COAST AT LOW SPEED IN TRAFFIC THE CAR SHUDDERS SO BADLY I HAVE TO JUST STOP. SEEMS ESPECIALLY PRONOUNCED AS THE VEHICLE TRANSITIONS FROM E-DRIVE TO THE GAS ENGINE. WE BOUGHT THE CAR USED, AND THIS HAS BEEN HAPPENING FOR A LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253919September 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THE AIR CONDITION COOLING SYSTEM DOESN'T WORK. AFTER ADDING FREON AND OTHER SERVICES, THE AIR CONDITION CONTINUES TO BLOW HOT AIR. I WAS TOLD IT COULD BE A COMPRESSOR PROBLEM THAT CAUSING IT NOT TO ENGAGE. THIS CAR IS ABOUT 5 YEARS OLD, WHICH IS FAIRLY NEW FOR THIS KIND OF MAJOR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246685August 27, 2019
SEAT BELTS
RIGHT FRONT SEAT BELT BUCKLE FAILED DURING NORMAL USE. 43209 MILES ON THE CAR AT TIME OF FAILURE. IF IT FAILS IN NORMAL USE WHAT HAPPENS IN THE DYNAMICS OF A CRASH? FAILURE DISCOVERED WHILE THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240734July 30, 2019
ENGINE, WHEELS
ENGINE RUNS WITH LOUD RUNNING AND RPM ABOVER 1000 AS SUIU DRIVE AND IDLE. RIMS COLOR IS PEELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240365July 29, 2019
POWER TRAIN
MY 2014 INFINITI QX60 WITH 47000 MILES IS HAVING TRANSMISSION ISSUES. WHILE ON A FAMILY REUNION IN THE HILLS OF SOUTHERN OHIO, I HAD TWO SEPARATE, REALLY HARD DOWNSHIFTS AFTER CRESTING A HILL AT ABOUT 40-45 MPH. SINCE THEN I HAVE EXPERIENCED 2 OR 3 INSTANCES OF SHUTTERING WHEN ACCELERATING FROM RED LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240200July 28, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
2014 QX 60 INFINITY, PRESENTED PROBLEMS WITH BADLY JERKING, UGLY SCRAPPING NOISE, NOW TRANSMISIN LEAKS , BURNING SMELL WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233725July 22, 2019
ENGINE, UNKNOWN OR OTHER
CAR WILL NOT START UNLESS YOU START IT WITH JUMPER CABLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233776July 22, 2019
VISIBILITY, ENGINE
TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING 60 MPH, AN ABNORMAL NOISE WAS HEARD WITHOUT WARNING WHEN SHIFTING INTO FIRST GEAR. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED GREEN ANTIFREEZE LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO SANFORD INFINITI (995 RINEHART RD, SANFORD, FL 32771, (407) 710-2224) FOR A ROUTINE INSPECTION AND IT WAS DIAGNOSED THAT THE AIR CONDITIONER EVAPORATOR CORE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233307July 19, 2019
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
BRAKES SHIMMY-NEW (ADDED 2 MONTHS AGO) ENGINE SHUTTERS AND SHAKES WHEN TURNING AND DRIVING WHEN DRIVING, THE CAR ENGINE SPUTTERS WHEN TURNING THE CAR FEELS LIKE IT WILL GO OFF THE ROAD ITS SHAKING SO BADLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230732July 10, 2019
STRUCTURE:BODY
I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY MY SUNROOF SHATTERED. IT SOUNDED AS IF SOMEONE HIT MY GLASS WITH A BAT. IT WAS LATE AT NIGHT AND THERE WERE NO TRUCKS OR OTHER CARS AROUND ME. THERE ARE NO OTHER SCRATCHES OR DENTS ON THE ROOF OF MY CAR AND NO ROCKS WERE FOUND IN THE SHADE WITH THE GLASS. THANKFUL THAT I HAD THE SHADE CLOSED BECAUSE OTHER WISE I WOULD'VE BEEN COVERED IN GLASS AND POSSIBLY CUT. THIS HAS TO BE A RECALL, A SAFETY RECALL AT THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219517June 12, 2019
WHEELS
FRONT TIRES WEARING FELLS LIKE SKIPPING WHEN TURING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Infiniti QX60