Infiniti QX60 Complaints (2014)

230 consumer complaints on file.

#11395235February 8, 2021
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEADLAMP ALLOWED MOISTURE TO ENTER INTO THE ENCLOSURE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER INFINITI OF LYNNWOOD (17305 HWY 99, LYNNWOOD, WA 98037, (425) 409-6274) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,800. *LN*JB Consumer stated there is no water on driver's side but water is getting inside passenger side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388513January 16, 2021
ELECTRICAL SYSTEM, POWER TRAIN, SEAT BELTS
TRANSMISSION ISSUE ,BREAK ISSUE,ELECTRICAL ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387343January 9, 2021
UNKNOWN OR OTHER
TRANSMISSION PROBLEM P17F1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386811January 6, 2021
POWER TRAIN
I WAS DRIVING ON THE INTERSTATE AND MY VEHICLE STARTED ACTING LIKE IT WASN'T CHANGING INTO GEARS. RPM WAS BARELY MOVING. I SUSPECT IT'S THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384418December 21, 2020
POWER TRAIN
TRAVELING ON A SLIGHT INCLINE ON A CITY STREET AT 15 TO 25 MPH THE VEHICLE HAS SEVERE SHUDDERS\STUTTERS\JERKING AND HAS POOR ACCELERATION THAT PREVENTS THE DRIVER FROM MANEUVERING AND AVOIDING OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384421December 21, 2020
POWER TRAIN
WHEN THE VEHICLE IS STOPPED ON A MODERATE GRADE HILL IT WILL NOT GO FORWARD WHEN THE ACCELERATOR IS PUSHED. THE MOTOR RPMS INCREASE BUT NO POWER IS TRANSMITTED TO THE WHEELS. THE CAR MUSH BE ALLOWED TO ROLL BACKWARDS BEFORE THE TRANSMISSION ENGAGES AND MOVES THE CAR FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383141December 12, 2020
STRUCTURE:BODY
PAINT ON HOOD OF VEHICLE IS CHIPPING OFF. NOTICED AFTER WASHING VEHICLE IN DRIVE THROUGH CAR WASH WHICH INTAILED HIGH PRESSURE WASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373102November 5, 2020
POWER TRAIN
IN 2017 INFINITI REPLACE TRANSMISSION FOR SHUDDER AND STALLING ISSUES NOW IN NOVEMBER 2020 STARTING TO HAVE SHUDDERING AND STALLING ISSUES AGAIN ALMOST GOT INTO A MAJOR ACCIDENT CAR STALLED WHILE TRYING TO TURN AT A MAJOR INTERSECTION CAN YOU PLEASE PLEASE LOOK INTO THIS BEFORE SOME GETS SERIOUSLY HURT OR KILLED I'VE SEEN A FEW COMPLAINTS ON LINE AND NO ONE IS ADDRESSING THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363070October 6, 2020
SERVICE BRAKES
BRAKE PEDDLE RANDOMLY GOES TO FLOOR AND ENGAGES SEATBELT VIOLENTLY WHEN STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355626September 17, 2020
POWER TRAIN
MY VEHICLE SHATTERED AND VIOLENT SHAKING UPON ACCELARATION. THERES A CVT RECALL FOR THE SAME MODELS, AND WHEN I BRING MY CAR TO THE DEALER THEY TOLD ME THEY CAN'T REPLACE IT FOR FREE BECAUSE MY CAR IS SALVAGE. NOW I CAN'T DRIVE BECAUSE AM NOT FEELING SAFE AND I DONT WANT TO ENDANGER MY SELF AND THE OTHER DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352447September 1, 2020
ENGINE
MY CAR IS A HYBRID IN 2016 INFINITI CHANGED OUT THE TRANSMISSION BECAUSE OF A SHUDDERING PROBLEM THEN IN 2018 THEY CHANGED OUT THE CATALYST CONVERTOR IN 08- 2020 I HAD TO CHANGE AC COMPRESSOR NOW IN 9-2020 SHUDDERING IS STARTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351759August 28, 2020
WHEELS, UNKNOWN OR OTHER
HEARD A LOUD NOISE WHEN MAKING A TURN AND STEERING WHEEL STARTED SHAKING. CAR BECAME NOT DRIVABLE SO HAD IT TOWED TO DEALER. THEY SAID WHEEL WAS ABOUT TO BREAK OFF FROM THE ENTIRE ASSEMBLY. I DIDN'T HIT ANYTHING AND WAS VERY SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348528August 11, 2020
UNKNOWN OR OTHER
THE SUNROOF IS LEAKING DURING HEAVY RAINS & HAS CAUSED ELECTRICAL ISSUES WITH MY CAR. MY KEY FOB IS MALFUNCTIONING, THE WATER IS LEAKING THROUGH THE DOME LIGHTS & MY RADIO KEEPS CHANGING CHANNELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348401August 10, 2020
POWER TRAIN
VEHICLE WAS IN MOTION(HIGHWAY) WILL JUDDERING, REFUSE TO CHANGE GEAR PROPERLY AND SHAKE OR JERK LIKE I HAVE NEVER SEEN.I WAS ABOUT TO BE HITTED FROM THE BACK AND AFRAID OF THIS CAR.WHEN TO THE DEALER, AND THEY DO LIKE THEY ARE NOT AWARE OF THIS ISSUE OF THE POWERTRAIN.THIS BRAND OR VEHICLE IS A SERIOUS ISSUE THAT NEED THE AUTHORITY VOICE TO FIX BEFORE IT KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11340063July 18, 2020
POWER TRAIN
WHILE DRIVING THE VEHICLE TO WORK I STARTED EXPERIENCING A CLUNKING SOUND FROM UNDER THE VEHICLE LIKE I HAD SOMETHING STUCK UNDER IT. THE VEHICLE HAS NEVER BEEN OFF ROAD OR NEGLECTED. IT SEEMS LIKE A VERY POOR DESIGN ASPECT THAT SHOWS EARLY IN OWNERSHIP, SHAME ON INFINITI FOR POOR CRAFTSMANSHIP IN A MOST VITAL PART!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339086July 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE REMAINED ON THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS SCHEDULED TO BE TOWED TO A DEALER WHICH WAS STILL PENDING. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338831July 11, 2020
POWER TRAIN
WHEN I ACCELERATE THE TRANSMISSION SHUTTERS. THE TRANSMISSION JUMPING IN AND OUT OF GEAR . WHEN I GIVE IT GAS THE CAR STARTS JERKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338615July 10, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING MY CAR LOSSES NORMAL SPEED AND STOPS RESPONDING TO ME TRYING TO ACCELERATE EVEN AFTER I HIT THE PEDAL ALL THE WAY TO THE FLOOR, CAR KEEPS SLOWLY MOVING BUT DOESN'T PICK UP THE SPEED. SOMETIMES ITS JERKING ON ITS OWN AND DO NOT RESPOND TO MY PRESSURE ON THE GAS PEDAL. SEESM TO BE REALATED TO SIMILAR ISSUE THAT THEY HAVE WITH Q50 CARS "ENGINE CONTROL MODULE (ECM) MAY TEMPORARILY LOSE A SIGNAL FROM ONE OF THE ENGINE MANAGEMENT SYSTEM'S THROTTLE POSITION SENSORS (TPS). IF THIS OCCURS, LOSS OF POWER FOLLOWED BY SUDDEN UNINTENDED ACCELERATION CAN OCCUR. DUE TO A SOFTWARE MALFUNCTION, THE ENGINE MAY SUDDENLY LOSE THEN REGAIN POWER, CAUSING UNINTENDED ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325008May 18, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO JERK. THE CONTACT STATED THAT AT 30 MPH, THE VEHICLE CEASED TO JERK AND OPERATED AS DESIGNED. THE CONTACT EXPERIENCED THE FAILURE ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT STATED THAT THE MASS AIR FLOW SENSOR AND FRONT AXLE WAS REPLACED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324516May 14, 2020
POWER TRAIN
WHEN STARTING FROM A STANDSTILL, THE CAR JERKS AND HESITATES TO MOVE. SEVERAL TIMES I HAVE BEEN TAKING A LEFT AND AS I PUSH THE GAS, THE CAR JUST DOES NOTHING AND I'M AFRAID I'LL BE SITTING IN THE MIDDLE OF THE TWO LANE HIGHWAY UNABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. AS OTHERS HAVE NOTED, THE TRANSMISSION JERKS AND IT LOOKS AS IF I'M FAILING MISERABLY AT DRIVING STICK SHIFT, BUT THE CAR IS MANUAL. WE THOUGHT FOR A LONG TIME THAT THE JERKING WAS DUE TO THE TRANSITION FROM ELECTRIC TO GAS, BUT AS THE JERKING GOT WORSE WE REALIZED IT WAS THE TRANSMISSION. I NOW CANNOT GET RID OF THIS CAR WITHOUT PAYING $10K ON THE LOAN BECAUSE OF THIS ISSUE. IT WOULD PROBABLY COST ME THE SAME TO HAVE THE TRANSMISSION REPLACED, BUT IT SOUNDS LIKE OTHERS HAVE PAID TO HAVE THE TRANSMISSION REPAIRED OR REPLACED, BUT THE SAME PROBLEMS PERSIST. I JUST WANT TO BE RID OF THIS CAR AND I WILL NEVER BUY A HYBRID OR AN INFINITI AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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