Infiniti QX60 Service Bulletins (2016)

220 manufacturer communications on file.

• April 5, 2023•Document ID: 10235451

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  ITB03-051Q

  Date Added:

  May 3, 2023

  Manufacturer:

  INFINITI

  Summary

  HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (106)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 86 more
  Associated Documents

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• April 4, 2023•Document ID: 10235695

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB23-010A

  Date Added:

  May 5, 2023

  Manufacturer:

  INFINITI

  Summary

  SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (43)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX80+ 23 more
  Associated Documents

  • DownloadMC-10235695-0001.pdf↗
• March 29, 2023•Document ID: 10233614

  Service Bulletin/Repair Instructions
  POWER TRAIN:AXLE HUBS

  Mfr Comm. #:

  ITB13-008D

  Date Added:

  April 4, 2023

  Manufacturer:

  INFINITI

  Summary

  CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (97)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX80+ 77 more
  Associated Documents

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• March 9, 2023•Document ID: 10233657

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB19-024C

  Date Added:

  April 4, 2023

  Manufacturer:

  INFINITI

  Summary

  DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (64)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX80+ 44 more
  Associated Documents

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• March 9, 2023•Document ID: 10233648

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE

  Mfr Comm. #:

  ITB19-013D

  Date Added:

  April 4, 2023

  Manufacturer:

  INFINITI

  Summary

  AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (45)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 25 more
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• March 8, 2023•Document ID: 10233823

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB23-010

  Date Added:

  April 6, 2023

  Manufacturer:

  INFINITI

  Summary

  SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

  Associated Products (43)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX80+ 23 more
  Associated Documents

  • DownloadMC-10233823-0001.pdf↗
• February 27, 2023•Document ID: 10232646

  Service Bulletin/Repair Instructions
  STRUCTURE; VISIBILITY

  Mfr Comm. #:

  ITB13-007H

  Date Added:

  March 7, 2023

  Manufacturer:

  INFINITI

  Summary

  REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (247)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 227 more
  Associated Documents

  • DownloadMC-10232646-0001.pdf↗
• February 27, 2023•Document ID: 10232644

  Service Bulletin/Repair Instructions
  STRUCTURE; VISIBILITY

  Mfr Comm. #:

  ITB09-039J

  Date Added:

  March 7, 2023

  Manufacturer:

  INFINITI

  Summary

  WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (247)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 227 more
  Associated Documents

  • DownloadMC-10232644-0001.pdf↗
• February 22, 2023•Document ID: 10232645

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB10-067C

  Date Added:

  March 7, 2023

  Manufacturer:

  INFINITI

  Summary

  WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (247)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 227 more
  Associated Documents

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• November 23, 2022•Document ID: 10227253

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB22-041

  Date Added:

  December 6, 2022

  Manufacturer:

  INFINITI

  Summary

  DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (cv Joint Boot Kit) availability.  If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the retailer.  If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to ITB21-002 to prevent Drive Shaft thread damage.

  Associated Products (52)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 32 more
  Associated Documents

  • DownloadMC-10227253-0001.pdf↗
• November 22, 2022•Document ID: 10227251

  Service Bulletin/Repair Instructions
  COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB22-040

  Date Added:

  December 6, 2022

  Manufacturer:

  INFINITI

  Summary

  3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&T’s 3G network connection, including Nissan Group, have had connectivity services affected. INFINITI Connection with InTouch™ Services are no longer available on the APPLIED VEHICLES listed above.

  Associated Products (28)

  2019 Infiniti QX302018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q50+ 8 more
  Associated Documents

  • DownloadMC-10227251-0001.pdf↗
• November 9, 2022•Document ID: 10227248

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB12-072I

  Date Added:

  December 6, 2022

  Manufacturer:

  INFINITI

  Summary

  ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (17)

  2023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602021 Infiniti QX502020 Infiniti QX502020 Infiniti QX602019 Infiniti QX502019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10227248-0001.pdf↗
• September 27, 2022•Document ID: 10222705

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB13-008C

  Date Added:

  October 7, 2022

  Manufacturer:

  INFINITI

  Summary

  CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (96)

  2023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q50+ 76 more
  Associated Documents

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• August 30, 2022•Document ID: 10219014

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  REVISION 2 QX60

  Date Added:

  August 31, 2022

  Manufacturer:

  INFINITI

  Summary

  CVT Warranty Extension UPDATE August 30, 2022 Please discard earlier versions of this bulletin. The announcement from June 2, 2022 has been revised to include: • The voucher program ID numbers provided in the FAQ section of this retailer announcement have been changed. The new voucher program ID numbers are:  INFINITI program ID: 22I2299CVT  Nissan program ID: 22N2299CVT

  Associated Products (4)

  2018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX60
  Associated Documents

  • DownloadMC-10219014-0001.pdf↗
• June 17, 2022•Document ID: 10218688

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB21-023A

  Date Added:

  August 26, 2022

  Manufacturer:

  INFINITI

  Summary

  TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (12)

  2022 Infiniti QX502022 Infiniti QX552021 Infiniti QX502020 Infiniti QX502020 Infiniti QX602019 Infiniti QX502019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX60
  Associated Documents

  • DownloadMC-10218688-0001.pdf↗
• June 17, 2022•Document ID: 10218687

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB17-001D

  Date Added:

  August 26, 2022

  Manufacturer:

  INFINITI

  Summary

  FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (12)

  2022 Infiniti QX502022 Infiniti QX552021 Infiniti QX502020 Infiniti QX502020 Infiniti QX602019 Infiniti QX502019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX60
  Associated Documents

  • DownloadMC-10218687-0001.pdf↗
• June 1, 2022•Document ID: 10218702

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  QX60 CVT - WE -

  Date Added:

  August 26, 2022

  Manufacturer:

  INFINITI

  Summary

  CAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure client satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address client concerns including those expressed by clients in the class actions, INFINITI will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable) and reprogramming of the Transmission Control Module (TCM), on the vehicle listed in this announcement. The warranty is being extended from its original duration of 72 months/70,000 miles to 96 months/94,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of INFINITI’s New Vehicle Limited Warranty continue to apply. ***** What Retailers Should Do ***** 1. If an owner contacts a retailer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the client of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the client concern and identify the correct repair to resolve the client concerns. NOTE: Retailers will need to follow the warranty process and obtain pre-approval from the Powertrain Call Center (800-973-9992, option 2) for any vehicles requiring CVT replacements when the replacement cost exceeds a Dealer’s Claims Administration/Authorization Limits (DCAL).

  Associated Products (4)

  2018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX60
  Associated Documents

  • DownloadMC-10218702-0001.pdf↗
• May 31, 2022•Document ID: 10218704

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB12-072H

  Date Added:

  August 26, 2022

  Manufacturer:

  INFINITI

  Summary

  INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (14)

  2022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602021 Infiniti QX502020 Infiniti QX502020 Infiniti QX602019 Infiniti QX502019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10218704-0001.pdf↗
• April 26, 2022•Document ID: 10212027

  Service Bulletin/Repair Instructions
  AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; ELECTRICAL SYSTEM:SOFTWARE; AIR BAGS

  Mfr Comm. #:

  ITB19-024B

  Date Added:

  May 20, 2022

  Manufacturer:

  INFINITI

  Summary

  DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (50)

  2022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti QX502019 Infiniti QX602019 Infiniti QX80+ 30 more
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  • DownloadMC-10212027-0001.pdf↗
• April 5, 2022•Document ID: 10213151

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  ITB22-015

  Date Added:

  June 3, 2022

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” (fuel pump assembly). The fuel level sensor can be replaced separately.  P0460 (FUEL LEV SEN SLOSH)  P0461 (FUEL LEVEL SENSOR)  P0462 (FUEL LEVL SEN/CIRC)  P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

  Associated Products (47)

  2022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti Q70L+ 27 more
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  • DownloadMC-10213151-0001.pdf↗