Infiniti QX56 Service Bulletins (2011)

167 manufacturer communications on file.

• August 6, 2015•Document ID: 10192613

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  ITB10017D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.

  Associated Products (24)

  2015 Infiniti Q402015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX35+ 4 more
  Associated Documents

  • DownloadMC-10192613-0001.pdf↗
• July 7, 2015•Document ID: 10192601

  Service Bulletin/Repair Instructions
  VISIBILITY; AIR BAGS; STEERING

  Mfr Comm. #:

  ITB10037D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that are linked with Intelligent Key include: - Automatic Drive Positioner (includes driver seat, steering column, and mirror position memory) - Audio (station presets, etc.) - Auto air conditioning and heating (retains the last temperature and mode setting for each Intelligent Key user) - Navigation system (retains the last settings [e.g., Birdview] and clock display preference for each Intelligent Key user) See this bulletin for further detail.

  Associated Products (11)

  2015 Infiniti Q502015 Infiniti QX502015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti QX502014 Infiniti QX602014 Infiniti QX802013 Infiniti QX562012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192601-0001.pdf↗
• July 6, 2015•Document ID: 10192598

  Service Bulletin/Repair Instructions
  EQUIPMENT; BACK OVER PREVENTION; WHEELS; SERVICE BRAKES; STEERING

  Mfr Comm. #:

  ITB15025

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.

  Associated Products (41)

  2016 Infiniti QX702015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX35+ 21 more
  Associated Documents

  • DownloadMC-10192598-0001.pdf↗
• June 24, 2015•Document ID: 10192589

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  ITB15024

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.

  Associated Products (44)

  2016 Infiniti QX702015 Infiniti Q402015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G37+ 24 more
  Associated Documents

  • DownloadMC-10192589-0001.pdf↗
• May 7, 2015•Document ID: 10192573

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB15020

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.

  Associated Products (36)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX80+ 16 more
  Associated Documents

  • DownloadMC-10192573-0001.pdf↗
• March 11, 2015•Document ID: 10192533

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB99043G

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain,iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.

  Associated Products (32)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 12 more
  Associated Documents

  • DownloadMC-10192533-0001.pdf↗
• January 16, 2015•Document ID: 10192514

  Service Bulletin/Repair Instructions
  EQUIPMENT; BACK OVER PREVENTION; AIR BAGS

  Mfr Comm. #:

  ITB00031D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.

  Associated Products (73)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 53 more
  Associated Documents

  • DownloadMC-10192514-0001.pdf↗
• January 15, 2015•Document ID: 10192511

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB13002A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.

  Associated Products (35)

  2015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX56+ 15 more
  Associated Documents

  • DownloadMC-10192511-0001.pdf↗
• January 5, 2015•Document ID: 10192505

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB11003E

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.

  Associated Products (56)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 36 more
  Associated Documents

  • DownloadMC-10192505-0001.pdf↗
• January 5, 2015•Document ID: 10192504

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB12041C

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.

  Associated Products (24)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 4 more
  Associated Documents

  • DownloadMC-10192504-0001.pdf↗
• December 16, 2014•Document ID: 10192495

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB12025A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM The Engine Cooling Fan is louder than normal. and There is a noticeable lack of power when accelerating in traffic, particularly in HOT weather. ACTIONS 1. Reprogram the ECM, if necessary. 2. Perform Engine Fan Coupler function inspection. - With engine temperature between 80-95°C (176-203°F), confirm that Cooling Fan speed responds to the commands of the ECM with the procedure starting on page 10. 3. Replace the fan coupler, if necessary. See this bulletin for further detail.

  Associated Products (2)

  2012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192495-0001.pdf↗
• November 25, 2014•Document ID: 10192479

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14056

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.

  Associated Products (38)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G37+ 18 more
  Associated Documents

  • DownloadMC-10192479-0001.pdf↗
• November 20, 2014•Document ID: 10192476

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR; EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  ITB14054

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If the auto back door will not operate automatically (operates only in manual mode), first note some conditions that may cause this: * Is DTC B2420 set as "current" in the back door control unit? If the auto back door "CLOSE SW" (close switch) state does not change from ON to OFF after 3 attempts to close the auto back door, B2420 will be set and the auto feature will be disabled. Please see this bulletin for further details.

  Associated Products (5)

  2015 Infiniti QX802014 Infiniti QX802013 Infiniti QX562012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192476-0001.pdf↗
• November 20, 2014•Document ID: 10192475

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14055

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.

  Associated Products (73)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G37+ 53 more
  Associated Documents

  • DownloadMC-10192475-0001.pdf↗
• August 21, 2014•Document ID: 10192427

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; ENGINE

  Mfr Comm. #:

  ITB10058A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFRIM An oil leak at the right side block ball plug behind the alternator. ACTION: Use a punch to seat the block ball plug in the hole (refer to the Service Procedure). See this bulletin for further detail.

  Associated Products (11)

  2014 Infiniti QX802013 Infiniti QX562012 Infiniti QX562011 Infiniti QX562010 Infiniti QX562009 Infiniti QX562008 Infiniti QX562007 Infiniti QX562006 Infiniti QX562005 Infiniti QX562004 Infiniti QX56
  Associated Documents

  • DownloadMC-10192427-0001.pdf↗
• July 18, 2014•Document ID: 10192408

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

  Mfr Comm. #:

  ITB13053A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM MIL "ON" with DTC P0420 and/or P0430 (Three Way Catalyst Function), ACTION: 1. Reprogram the ECM (if needed). 2. Replace three way catalyst and A/F sensor. See this bulletin for further detail.

  Associated Products (2)

  2012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192408-0001.pdf↗
• June 24, 2014•Document ID: 10192396

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB10029A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.

  Associated Products (40)

  2015 Infiniti Q602015 Infiniti QX502015 Infiniti QX702014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX35+ 20 more
  Associated Documents

  • DownloadMC-10192396-0001.pdf↗
• April 29, 2014•Document ID: 10192355

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING; EQUIPMENT

  Mfr Comm. #:

  ITB14020

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.

  Associated Products (41)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX70+ 21 more
  Associated Documents

  • DownloadMC-10192355-0001.pdf↗
• March 14, 2014•Document ID: 10192334

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  ITB11048B

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The rear seat headphones have an "A" channel (Ach) and a "B" channel (Bch). The channel switch is on the headphone ear pad case. If a person is sitting on the left side (driver side) of the vehicle and their headphones are set to Bch, the headphones may have static or intermittently operate (cut in and out). OR If a person is sitting on the right side (passenger side) of the vehicle and their headphones are set to Ach, the headphones may have static or intermittently operate (cut in and out). NOTE: If the headphones are set to the "correct channel" for the seating position, but still have static or do not operate, check the condition of the "AAA" headphone batteries located under the left side headphone cover. Do not replace the headphones for the above issues. See this bulletin for further detail.

  Associated Products (2)

  2012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192334-0001.pdf↗
• January 27, 2014•Document ID: 10192314

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; AIR BAGS

  Mfr Comm. #:

  ITB08024C

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.

  Associated Products (85)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti M452013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti M452012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti M452011 Infiniti QX562010 Infiniti EX35+ 65 more
  Associated Documents

  • DownloadMC-10192314-0001.pdf↗