Infiniti Q50 Complaints (2018)

44 consumer complaints on file.

• #11143715October 29, 2018
  EXTERIOR LIGHTING

  THIS WAS A RENTAL VEHICLE, NOT MY PERSONAL VEHICLE, BUT IS APPLICABLE TO MULTIPLE BRANDS AND MODELS. THE SAFETY ISSUE IS DUE TO THE HEADLIGHT MODES. THE DEFAULT MODE IS OFF, YET THE DRL'S REMAIN ON. THESE ARE BRIGHT ENOUGH THAT YOU CAN DRIVE IN THE MIDDLE OF THE NIGHT AND NOT REALIZE THAT YOUR ACTUAL HEADLIGHTS ARE OFF, WHICH MEANS THAT THE TAIL LIGHTS ARE OFF. I HAVE BEEN SEEING SEVERAL VEHICLES EVERY DAY WITH PEOPLE DRIVING WITH NO LIGHTS ON, EVEN IN POOR VISIBILITY. THE DEFAULT SHOULD BE FOR THE HEADLIGHTS TO BE IN AUTO MODE OR DRL'S MUST BE OFF WHEN YOU SELECT OFF. I HAVE BEEN SURPRISED SEVERAL TIMES THIS FALL BY DRIVERS DRIVING EXCESSIVELY SLOW WITH THEIR LIGHTS OFF ON THE HIGHWAY IN THE RAIN AT NIGHT. YOU CANNOT SEE THEM TILL YOU ARE VERY CLOSE. ALL OF THEM HAVE THESE NEW LED DRL'S ON AT THE TIME. THIS IS A UNIVERSAL ISSUE THAT NEEDS TO BE ADDRESSED. IT SHOWS A VERY BASIC LACK OF THOUGHT TO DESIGN HEADLIGHTS IN THIS WAY AND IS A SERIOUS SAFETY ISSUE IN MY OPINION.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11115662August 3, 2018
  WHEELS

  CAR COMES WITH 19"RIMS AND RUN FLAT TIRES (BRIDGESTONE DRIVE GUARD). SINCE LEASOING THE CAR IN NOVEMBER 2018, I HAVE RECEIVED 8 FLAT TIRES ALL FROM "POTHOLES" THAT RIPPED THE SIDE WALL. CONSUMER AFFAIRS SAYS THIS TIRE SHOULD NOT BE ON THIS CAR IN CERTAIN STATES IN THIS CASE NEW YORK. INFINITI DEALERS DO NOT OFFER AN OPTION AND THE UNSUSPECTING CONSUMER IS LEFT WITH A HAZARDOUS SITUATION. YOUR EYES CAN LEAVE THE ROAD AS YOU SEARCH FOR EVEN SMALL POTHOLES TO AVOID. WHEN THE TIRE DOES GO FLAT AND YOU ARE MORE THAN 25-50 MILES AWAY FROM A REPAIR SHOP YOU ARE IN DANGER OF BEING STRANDED. I WAS STRANDED IN A SNOWY WOODED AREA AND HAD TO DRIVE 25 MILES IN TREACHEROUS CONDITIONS WITH A CHILD IN THE CAR JUST TO FIND A REPLACEMENT. THE TIRE SHOULD NOT BE ON A CAR WITH A HEAVY FRONT END PER THE TIRE DEALER AND TIRE REPAIR SHOP. INFINITI KNOWS THIS AND WILL OFFER TO PAY FOR A NEW TIRE, RATHER THAN PUTTING CUSTOMER SAFETY FIRST AND DISCONTINUING THIS TIRE/RIM IN NY STATE. IN SEVERAL INSTANCES THE POT HOLE HIT WAS LESS THAN THE WIDTH OF THE TIRE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11113316July 24, 2018
  ENGINE

  THE CAR CAUGHT FIRE UNDER THE HOOD AND COMPLETELY BURNED UP IN THE PARKING LOT AS I WAS EXITING THE VEHICLE UPDATED 12/4/18*JB

  Crash:

  No

  Fire:

  Yes

  Injuries:

  0

  Deaths:

  0

• #11103771June 25, 2018
  UNKNOWN OR OTHER

  FAULTY "DISPLAY CONTROL UNITS" CAUSE BLUETOOTH SYSTEM TO BEHAVE ERRATICALLY, PLAY / PAUSE MUSIC OR SOUNDS, OVERRIDE USER CONTROLS, AND CAUSE SEVERE DISTRACTIONS WHILE DRIVING BY HAVING TO MANUALLY TURN OFF BLUETOOTH FROM PHONE. FAULTY DCU WILL OVERRIDE USER CONTROLS IN OTHER ASPECTS AS WELL. DCU WILL CAUSE REVERSE CAMERA TO DISPLAY NO IMAGE / SKEWED IMAGE / INTERFERENCE. CAMERA HAS STAYED ON THE SCREEN WHILE MOVING FORWARD IN DRIVE. HAS BEEN AN ISSUE IN THESE CARS SINCE 2014, SOME WORSE THAN OTHERS. THIS HAPPENS AT ALL SPEEDS, REVERSE CAMERA IS MAINLY AT LOWER SPEEDS BUT THE ISSUES WITH THE BLUETOOTH CAN HAPPEN AT ALL SPEEDS. IT'S MOST INCONVENIENT FOR ME WHEN COMMUTING ON THE HIGHWAY BECAUSE ONCE I DISCONNECT THE PHONE FROM THE VEHICLE THE VEHICLE WILL NOT RE-PAIR WITH THE PHONE MEANING I CANNOT USE BLUETOOTH THE REST OF THE DRIVE (UNLESS I STOP).

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0