Infiniti G35 Complaints

1,352 consumer complaints on file.

#10411305July 7, 2011
ELECTRICAL SYSTEM, VISIBILITY, EXTERIOR LIGHTING
THE THIRD BRAKE LIGHT ON THE REAR WINDOW DECK FAILS TO WORK INTERMITTENTLY CREATING A SITUATION WHERE VEHICLES FOLLOWING MAY NOT REALIZE THAT OUR VEHICLE IS BRAKING. THIS CREATES A CONCERN FOR MY SAFETY AS WELL AS MY CHILDRENS SAFETY. THIS IS A VERY FREQUENT PROBLEM WITH INFINITI VEHICLES OF THIS MAKE BUT INFINITI WILL NOT ACKNOWLEDGE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410938July 7, 2011
ELECTRICAL SYSTEM
OUR 2003 INFINITI G35 SEDAN'S A/C WILL NOT TURN OFF. WHEN WE TURN ON THE CAR, THE A/C WILL START AND THE CONTROL CONSOLE WILL NOT ALLOW US TO ADJUST THE TEMPERATURE. THE WHOLE CONTROL CONSOLE IS OFF, WE CAN'T EVEN TURN ON THE RADIO. WE TOOK THE CAR BACK TO THE INFINITI DEALERSHIP AND THEY WERE GOING TO CHARGE US $135 TO TAKE A LOOK AT IT. I FEEL LIKE IT IS A RIP OFF. I CHECK ONLINE AND MANY OTHER INFINITI OWNERS WITH SIMILAR MODELS HAVE THE SAME EXACT PROBLEMS. THIS IS NOT A COINCIDENT BUT A WIDE SPREAD DEFECT THAT INFINITI IS NOT WILLING TO FIX. PLEASE HELP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410644July 6, 2011
ELECTRICAL SYSTEM
FRONT AND REAR DEFOGGER DO NOT WORK BECAUSE OF LOSS OF FUNCTION FOR A/C AND RADIO CONTROL PANEL. I HAD TO PULL OVER IN A RAIN STORM BECAUSE WINDOWS FOGGED UP. MY 2003 G35 INFINITI HAS 78500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410448July 5, 2011
ELECTRICAL SYSTEM
INTERMITTENTLY, THE ELECTRICAL PANEL THAT CONTROLS THE A/C, RADIO FAIL TO OPERATE. NONE OF THE BUTTONS IN THE CONTROL PANEL WORK, ALL LIGHTS ARE OUT. IT HAS GOTTEN PROGRESSIVELY WORSE, TO WHERE IT TURNS OFFS JUST SECONDS AFTER STARTING THE CAR. CANNOT CONTROL DEFROSTERS. HUGE SAFETY ISSUE. THE A/C RESETS AT 71 DEGREES WITH FAN BLASTING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410010June 30, 2011
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE WINDOW MOTOR FAILED. WINDOW IS STUCK IN UP POSITION. THIS IS A SAFELY HAZARD AS OCCUPANT CANNOT USE WINDOW AS AN EXIT FROM THE AUTOMOBILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408941June 26, 2011
LATCHES/LOCKS/LINKAGES
DRIVER'S SIDE DOOR LOCK ACTUATOR FAILURE. IT APPEARS MANY PROBLEMS HAVE BEEN REPORTED WITH THESE DOOR LOCK ACTUATORS ON INFINITI OWNER WEBSITES AND FORUMS AND THE MANUFACTURER (NISSAN) HAS FAILED TO INITIATE A CAMPAIGN ON THIS PRODUCT. THE REPLACEMENT COST FOR THE ACTUATOR IS $149-$220 WITH 2 HOURS LABOR AT RATE OF $120 PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408863June 25, 2011
ELECTRICAL SYSTEM
I HAVE A 2003 INFINITI G35 THAT I PURCHASED NEW. THE PROBLEM IS AS FOLLOWS: INITIALLY A/C WOULD INCREASE POWER AND THEN DECREASE FOR AN INSTANT, AND RADIO LIGHTS WOULD FLICKER. AS TIME WENT ON, A/C WOULD BE STUCK AT FULL POWER, AND ENTIRE CENTER CONSOLE DOES NOT FUNCTION, BUT AFTER TURNING CAR OFF & THEN ON, PROBLEM WOULD DISAPPEAR. PROBLEM BECAME MORE AND MORE FREQUENT, UNTIL TWO MONTHS AGO, WHEN PROBLEM IS PERMANENT. I HAVE NO POWER IN THE CENTER CONSOLE, AND THE A/C BLASTS CONTINUOUSLY. THE CENTER CONSOLE CONTROLS INCLUDE THE FRONT AND REAR WINDOW DEFOGGER CONTROLS, WHICH ARE USELESS NOW. I RECENTLY HAD TO DRIVE IN THE RAIN; CONDENSATION FROM OUR BREATHING BUILT UP INSIDE THE WINDOWS, AND I WAS FORCED TO USE A SQUEEGEE ON THE INSIDE OF THE WINDSHIELD TO SEE OUTSIDE. I COULDN'T SEE THROUGH MY REAR VIEW MIRROR, SINCE THE REAR WINDOW WAS COMPLETELY FOGGED UP AND I COULDN'T REACH IT WHILE DRIVING. THIS LOSS OF FUNCTION FOR THE A/C AND RADIO CONTROLS IS A VERY COMMON COMPLAINT WITH THE 2003 MODEL, AND EVEN EXTENDS TO LATER YEARS. INFINITI COVERS A LIMITED NUMBER OF VIN; OTHERWISE, YOU HAVE TO PAY APPROX. $1400 TO HAVE THE WORK DONE, AND FROM WHAT I'VE READ ONLINE, THE PROBLEM MAY REOCCUR EVEN IF YOU DO PAY THEM FOR THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408631June 23, 2011
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
NO SPECIFIC EVENT. CLIMATE CONTROL PANEL FAILED IN AC "ON" MODE AT 70'F. CANNOT TURN OFF. CANNOT ACCESS DEFROST/REAR DEFOGGER BUTTONS. CREATES UNSAFE VEHICLE AS LACK OF DEFROST/DEFOGGER PREVENTS DRIVER FROM SEEING CLEARLY IN CERTAIN WEATHER CONDITIONS. NO RADIO CONTROLS. UNDERSTAND A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407535June 20, 2011
SEATS
THE DRIVERS SEAT ON 2004 INFINITI G35 ROCKS. LOCAL DEALER GIVES ME THE RUN AROUND AND WANTS ME TO PAY $1200 FOR A NEW SEAT EVEN THOUGH THIS IS A WELL KNOWN/DOCUMENTED DEFECT AND SHOULD HAVE BEEN COVERED BY WARRANTY. I WAS STILL UNDER WARRANTY WHEN THE ISSUES WAS RAISED BUT THEY STALLED UNTIL THE WARRANTY EXPIRED. THIS IS AN IMPORTANT SAFETY ISSUE THAT INFINITI IS NOT HANDLING IT PROPERLY GIVEN THE PART INVOLVED IS ONLY ABOUT $130 TOPS. SERVICE BULLETIN NUM : ITB02080 DATE OF BULLETIN: ? TYPE: COUPE AND SEDAN COMPONENT: DRIVER SEAT SUMMARY: DRIVER SEAT ROCKS IF YOU CONFIRM: THE DRIVER SEAT CUSHION FEELS LOOSE; ' "ROCKS" BACK AND FORTH AND/OR MAKES A "POP" / "CLICK" NOISE. ' USUALLY WHEN THE VEHICLE ACCELERATES FROM A STOP OR WHEN MAKING A TURN. ACTION: REPLACE THE FRONT SEAT LIFTER LINK BRACKET ASSEMBLY WITH A NEW ONE-P/N 87463-AM501. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406850June 14, 2011
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
1) NO SPECIFIC EVENT - ONE DAY STOPPED WORKING. 2) CLIMATE CONTROL PANEL FAILED IN AC "ON" MODE AT 66'F. CANNOT TURN OFF. CANNOT ACCESS DEFROST/REAR DEFOGGER BUTTONS. CREATES UNSAFE VEHICLE AS LACK OF DEFROST/DEFOGGER PREVENTS DRIVER FROM SEEING CLEARLY IN CERTAIN WEATHER CONDITIONS. 3) TOLD BY INFINITY CONSUMER AFFAIRS THAT SEDAN VIN DOES NOT FALL INTO RANGE OF EXISTING RECALL FOR AC/AUTO CIRCUIT BOARD BY NISSAN (INFINITI). REQUIRES CONSUMER PAID DIAGNOSTIC TO DETERMINE WHAT FAILURE MODE IS CAUSING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405188June 5, 2011
EXTERIOR LIGHTING
MY THIRD BRAKE LIGHT WENT OUT AFTER ONLY ABOUT 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404387June 3, 2011
ENGINE AND ENGINE COOLING
I OWN A 2005 INFINITI G35 MANUAL TRANS. IT SUFFERS FROM THE COMMON OIL CONSUMPTION ISSUE. IT WAS TAKEN TO THE ONLY LOCAL DEALERSHIP IN PUERTO RICO AND WAS DENIED WARRANTY REPLACEMENT BECAUSE THERE ARE AFTERMARKET PARTS ON THE ENGINE. I BELIEVE THIS IS ILLEGAL SINCE THEY CAN'T PROVE THOSE MODIFICATIONS CAUSED THE CONDITION SINCE IT'S WELL KNOWS THESE CARS SUFFER FROM THIS. I HAVE CONTACTED THEM SEVERAL TIMES BUT THEY INSIST ON THEIR DECISION. THEY INFORMED ME SEVERAL TIMES THEY HAD SUBMITTED THE CLAIM TO NISSAN USA BUT NEVER ANSWERED ANY OF MY EMAIL AND NEVER ANSWERED MY REQUEST FOR THAT DOCUMENTATION. I CONTACTED NISSAN USA AND THEY SAID MY DEALERSHIP HAD NEVER CONTACTED THEM AND THAT I SHOULD DEAL WITH MY LOCAL DEALERSHIP SINCE I'M IN PUERTO RICO. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402869May 26, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID 03V455000, ENGINE AND ENGINE COOLING, AND WOULD NOT OFFER ANY ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403456May 25, 2011
ELECTRICAL SYSTEM
MY PROBLEM RELATES TO NHTSA STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". I HAVE READ COMPLAINTS TO NHTSA FROM MANY G35 OWNERS, ONLY A FEW STATING THE UNSAFE DRIVING CONDITION CREATED WHEN THEY CANNOT TURN ON THE WINDSHIELD DEFOGGER. I CANNOT OPERATE THE WINDSHIELD DEFOGGER ON MY CAR AND HAVE EXPERIENCED FOGGING WHILE DRIVING IN RAIN. I DO NOT UNDERSTAND WHY MY CAR'S PROBLEM HAS NOT BEEN ADDRESSED/INVESTIGATED; I SEE NO ACTION FROM NHTSA, YET THERE IS CURRENTLY A GENERAL MOTORS RECALL ADDRESSING THE SAME PROBLEM WITH SOME 2011 GM VEHICLE DEFOGGING SYSTEMS, NHTSA CAMPAIGN ID 11V149000 SAME AS GENERAL MOTORS SAFETY RECALL NO. 11057. AS MOST 2003 MODEL G35 OWNERS KNOW, THE G35 RECALL (SERVICE CAMPAIGN ITB03-007B) FOR THE "AUDIO FINISHER" ADDRESSED ONLY VEHICLES MANUFACTURED BEFORE AUGUST 2002; MINE WAS MADE 3 MONTHS LATER. THE PROBLEM I'M HAVING IS LIKELY CAUSED BY A DIFFERENT ELECTRONIC COMPONENT, BUT THE END RESULT IS THE SAME: NO DEFOG/DEFROST OPERABILITY. REPAIR OF THE HVAC/BOSE SYSTEM AT A LOCAL SHOP WAS QUOTED $250 MINIMUM, AN AFTERMARKET STEREO WOULD REQUIRE A SPECIAL $200 DASH KIT IN ADDITION TO THE PRICE A RECEIVER, PLUS A SPECIAL ADAPTER TO INTEGRATE THE STEERING WHEEL CONTROL BUTTONS. I CALLED INFINITI CUSTOMER SERVICE TO ASK ABOUT A "GOOD WILL PROGRAM" FOR CARS OUT OF WARRANTY, BUT THAT REQUIRES A DEALERSHIP DIAGNOSTIC, QUOTED AT $140 WITH NO GUARANTEE THEY WILL REPLACE THE UNIT. THE INFINITI G35 IS A CAR MANUFACTURED FOR SALE IN THE CONTINENTAL US WITH THIS SAFETY DEFECT, AND INFINITI WANTS MORE OF MY MONEY TO FIX IT. NOT FAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403175May 20, 2011
ENGINE AND ENGINE COOLING
THE VEHICLES ENGINE CONSUMES OIL DURING NORMAL OPERATION AT AN UNACCEPTABLE RATE. I NEED TO ADD OIL AFTER EVERY 300-500 MILES! AND I USUALLY END OF ADDING UP TO 3- 4 QUARTS OF EXTRA OIL BETWEEN OIL CHANGES. THE LEVEL OF CONSUMPTION MAY DIFFER FROM VEHICLE TO VEHICLE BUT NEVERTHELESS, IT IS EXCESSIVE. IF I WERE NOT TO DO SO, THE ENGINE WOULD RUN OUT OF ALL OIL WELL BEFORE THE RECOMMENDED OIL CHANGE INTERVAL AND RESULT IN CATASTROPHIC FAILURE. THIS PROBLEM REQUIRES ME TO PULL OVER SEVERAL TIMES AT THE SIDE OF THE ROAD TO ADD OIL DURING NORMAL OPERATION. SUCH MANEUVERS ON A JOURNEY ARE HAZARDOUS AND RISKY (I.E. TRAFFIC DISRUPTION, POSSIBLE CRASH). MOREOVER, IF A CATASTROPHIC ENGINE FAILURE IS TO RESULT BECAUSE OF THE DEFECT WHILE THE VEHICLE IS IN OPERATION, IT CAN RESULT IN SERIOUS INJURIES OF OCCUPANTS (I.E. FIRE HAZARD, CRASH) AND A HIGH RISK OF FATALITIES. INFINITI HAS ACKNOWLEDGED THE DEFECT BY RELEASING A SEVERAL TECHNICAL SERVICE BULLETINS (TSB: ITB08-XXXX) BUT THERE ARE THREE MAJOR ISSUES: FIRST, IT ONLY COVERS CARS UNDER WARRANTY. SECOND, IT IS BASED ON CARS THAT SHOW A QUART OF OIL ON DIPSTICK WHILE THERE ARE VEHICLES (LIKE MINE) WHICH HAVE TWO QUART DIPSTICKS (FROM FACTORY). THESE VEHICLES, EVEN THOUGH CONSUMING EXCESSIVE OIL, WILL NOT QUALIFY FOR ENGINE REPLACEMENT AS OIL CONSUMPTION TEST PROCEDURE BY INFINITI IS BASED ON MEASURING MM ON DIPSTICK ONLY AND NOT MEASURING THE ACTUAL OIL CONSUMED. AND THIRD, THE REPLACED ENGINES MAY STILL SUFFER FROM THE SAME PROBLEM AS EVIDENT BY OTHER COMPLAINTS AND PEOPLE GETTING IT REPLACED SEVERAL TIMES. THEREFORE, IT MAY HAPPEN THAT ENGINES ARE REPLACED BY INFINITI WITH THE SAME DEFECTIVE MODEL SEVERAL TIMES ARE WARRANTY IS RUN OUT. CONSIDERING ALL THIS, I WOULD LIKE TO REQUEST NHTSA TO ASK INFINITI TO ISSUE A RECALL AND FIX THIS PROBLEM PERMANENTLY FOR ALL DEFECTIVE VEHICLES, RATHER THAN TEMPORARY TRICKY SOLUTION'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402245May 20, 2011
SERVICE BRAKES, HYDRAULIC
2008 INFINITI G35 SEDAN, BOUGHT NEW FROM DEALER JULY 2008, HAD WARPED BRAKE ROTORS ABOUT A YEAR AGO, TOOK TO DEALER, THEY REPLACED A PART THAT HAD A RECALL OR HAD A WARRANTY ON, THAT THEY SAID HAD MORE AIR SPACES IN IT TO ALLOW THE METAL TO COOL BETTER, AND GROUND DOWN THE ROTORS. I HAVE WARPED ROTORS AGAIN AT ONLY 46,000 MILES. I BELIEVE THE METAL IN THE STOCK ROTORS IS FAULTY OR BAD ENGINEERING DESIGN. PLEASE INSPECT. I SHOULD NOT HAVE WARPED ROTORS FOR A SECOND TIME AT ONLY 46,000 MILES AND I USE MY TRANSMISSION A LOT TO SLOW DOWN RATHER THAN THE BRAKES AFTER THE FIRST WARPING OCCURRED. I SEE ANOTHER COMPLAINT ON THIS SITE BY A DIFFERENT OWNER OF THE SAME MAKE AND MODEL CAR WITH THE SAME COMPLAINT OF WARPED ROTORS AT LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402019May 19, 2011
LATCHES/LOCKS/LINKAGES
DOOR LOCKS FAIL TO RESPOND TO REMOTE LOCK/UNLOCK OR POWER LOCK/UNLOCK INSIDE CAR, PROBLEM OCCURS ON DRIVER SIDE FRONT AND REAR DOORS. FRONT DOOR ACTUATOR WAS REPLACED BY DEALERSHIP AND PARTIALLY COVERED UNDER WARRANTY, REAR DOOR PROBLEM WILL NOT BE CORRECTED UNDER COVERAGE AS I AM 2,000MI OUT OF WARRANTY. THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401374May 17, 2011
VEHICLE SPEED CONTROL
2/16/11 INFINITI G35 (2004) PUT INTO DRIVE AND CAR WOULD NOT ACCELERATE ABOVE 10 MILES PER HOUR, DROVE 14 MILES AT THAT SPEED. NEXT MORNING DROVE TO REPAIR SHOP, NOT INFINITI DEALER, AND SHOWED PROBLEM AS CODE #P2128APP SENSOR 2 CIRCUIT AND #P2138APP SENSOR> PERFORMED RE: LEARN PROCEDURE FOR COMPUTER. CAR WAS THEN ABLE TO DRIVE AT NORMAL SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401593May 9, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE DRIVING IN TRAFFIC, CAR DIES WITHOUT WARNING, DASH SENSOR REFLECT SLIP, VDC OFF, CHECK ENGINE SOON LIGHT UP, DROVE LESS THAN MILE AND DIES AGAIN SUDDENLY, 3RD TIME HAPPENS NEXT DAY IN CAR AND ALMOST COLLISION DUE TO LACK OF CONTROL OF STEERING AND CAR STOPPING, CAR NARROWLY MISSES HITTING ME FROM BEHIND, DETERMINE RECALL 03V455000 FOR THIS ISSUE BUT INFINITI STATES MY VIN # NOT REGISTERED TO THIS RECALL, TOLD BY REPAIR SHOP THAT IT IS CAM SENSORS AND INFINIITI AWARE OF PROBLEM BUT HASN'T LINKED VINS TO RECALL, DOES SOMEONE HAVE TO DIE TO GET CORRECTED???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399240May 5, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT SMELLED OIL BURNING WHEN HE NOTICED THAT THE OIL WARNING LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED AN OIL CONSUMPTION TEST WHICH CONCLUDED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER ADVISED THE CONTACT TO HAVE FURTHER TESTING DONE BEFORE REPLACING THE ENGINE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 87,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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