Infiniti EX35 Service Bulletins (2013)
97 manufacturer communications on file.
- April 29, 2014•Document ID: 10192355Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:WIRING; EQUIPMENT
- Mfr Comm. #:
- ITB14020
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
Associated Products (41)2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX70+ 21 moreAssociated Documents - April 7, 2014•Document ID: 10192345Service Bulletin/Repair InstructionsPOWER TRAIN; STEERING
- Mfr Comm. #:
- ITB14014
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.
Associated Products (22)2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702013 Infiniti EX352013 Infiniti FX352013 Infiniti G372012 Infiniti EX352012 Infiniti FX352012 Infiniti G372011 Infiniti EX352011 Infiniti FX352011 Infiniti G372010 Infiniti EX352010 Infiniti FX352010 Infiniti G372009 Infiniti EX352009 Infiniti FX352009 Infiniti G37+ 2 moreAssociated Documents - February 13, 2014•Document ID: 10192323Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
- Mfr Comm. #:
- ITB13056A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryIF YOU CONFIRM: The MIL is ON and one or both of the following DTCs are found stored in the ECM: - P0139 (heated oxygen sensor 2 (B1) circuit slow response) - P0159 (heated oxygen sensor 2 (B2) circuit slow response) ACTION: 1. Confirm this bulletin applies. - Compare the vehicle's current ECM part number to those listed in Table A (see page 4). 2. If the ECM part number does not match one listed in Table A, this bulletin does not apply. Go back to ASIST for further diagnostic and repair information. 3. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.
Associated Products (9)Associated Documents - January 27, 2014•Document ID: 10192314Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; AIR BAGS
- Mfr Comm. #:
- ITB08024C
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
Associated Products (85)2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti M452013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti M452012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti M452011 Infiniti QX562010 Infiniti EX35+ 65 moreAssociated Documents - January 13, 2014•Document ID: 10192294Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ENGINE
- Mfr Comm. #:
- ITB14002
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
Associated Products (41)2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G372013 Infiniti M452013 Infiniti QX562012 Infiniti EX352012 Infiniti FX352012 Infiniti FX372012 Infiniti FX502012 Infiniti G372012 Infiniti M452012 Infiniti QX56+ 21 moreAssociated Documents - August 27, 2013•Document ID: 10192235Service Bulletin/Repair InstructionsEQUIPMENT; WHEELS
- Mfr Comm. #:
- ITB92069D
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryInfiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.
Associated Products (81)2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 moreAssociated Documents - August 26, 2013•Document ID: 10192232Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB13006A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulletin for further details.
Associated Products (33)2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G37+ 13 moreAssociated Documents - July 25, 2013•Document ID: 10192221Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- ITB11066E
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.
Associated Products (11)Associated Documents - July 23, 2013•Document ID: 10192219Service Bulletin/Repair InstructionsSTEERING; SUSPENSION; SERVICE BRAKES
- Mfr Comm. #:
- ITB00024F
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.
Associated Products (81)2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 moreAssociated Documents - July 23, 2013•Document ID: 10192218Service Bulletin/Repair InstructionsSERVICE BRAKES; WHEELS; STEERING
- Mfr Comm. #:
- ITB04038A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryIf YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.
Associated Products (81)2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 moreAssociated Documents - June 27, 2013•Document ID: 10192201Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- ITB13022A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION - The Applied Vehicles listed in this bulletin may arrive at the dealer with a "Power Cut OFF Switch" (see Figure 1). - This Power Cut Off Switch should have been removed before the vehicle was shipped to the dealer. In a few cases, a vehicle may arrive at the dealer with the switch still installed. - If a vehicle arrives at the dealer with a Power Cut Off Switch installed, it must be removed during the vehicle PDI. See this bulletin for further detail.
Associated Products (2)Associated Documents - June 7, 2013•Document ID: 10192191Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB98011F
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryAs part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
Associated Products (63)2014 Infiniti QX702013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G35+ 43 moreAssociated Documents - April 4, 2013•Document ID: 10192161Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB13013
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.
Associated Products (17)Associated Documents - April 3, 2013•Document ID: 10192157Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL; SEAT BELTS
- Mfr Comm. #:
- ITB13012
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.
Associated Products (19)2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti M45Associated Documents - March 19, 2013•Document ID: 10192146Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- ITB99001A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
Associated Products (70)2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G37+ 50 moreAssociated Documents - February 15, 2013•Document ID: 10192126Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- ITB11014B
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.
Associated Products (25)2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G37+ 5 moreAssociated Documents - December 21, 2012•Document ID: 10192101Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- ITB11005B
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed: - Make sure to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.
Associated Products (9)Associated Documents