Infiniti EX35 Service Bulletins (2010)

106 manufacturer communications on file.

• August 27, 2013•Document ID: 10192235

  Service Bulletin/Repair Instructions
  EQUIPMENT; WHEELS

  Mfr Comm. #:

  ITB92069D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.

  Associated Products (81)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 more
  Associated Documents

  • DownloadMC-10192235-0001.pdf↗
• August 27, 2013•Document ID: 10054528

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB-92-069-D

  Date Added:

  February 1, 2014

  Manufacturer:

  INFINITI

  Summary

  INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. *PE

  Associated Products (34)

  2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX35+ 14 more
  Associated Documents

  • DownloadMC-10054528-0001.pdf↗
• August 26, 2013•Document ID: 10192232

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB13006A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulletin for further details.

  Associated Products (33)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G37+ 13 more
  Associated Documents

  • DownloadMC-10192232-0001.pdf↗
• July 25, 2013•Document ID: 10192221

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  ITB11066E

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.

  Associated Products (11)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G37
  Associated Documents

  • DownloadMC-10192221-0001.pdf↗
• July 23, 2013•Document ID: 10192219

  Service Bulletin/Repair Instructions
  STEERING; SUSPENSION; SERVICE BRAKES

  Mfr Comm. #:

  ITB00024F

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.

  Associated Products (81)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 more
  Associated Documents

  • DownloadMC-10192219-0001.pdf↗
• July 23, 2013•Document ID: 10192218

  Service Bulletin/Repair Instructions
  SERVICE BRAKES; WHEELS; STEERING

  Mfr Comm. #:

  ITB04038A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.

  Associated Products (81)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 more
  Associated Documents

  • DownloadMC-10192218-0001.pdf↗
• June 7, 2013•Document ID: 10192191

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB98011F

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.

  Associated Products (63)

  2014 Infiniti QX702013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G35+ 43 more
  Associated Documents

  • DownloadMC-10192191-0001.pdf↗
• April 4, 2013•Document ID: 10192161

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB13013

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.

  Associated Products (17)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX56
  Associated Documents

  • DownloadMC-10192161-0001.pdf↗
• April 4, 2013•Document ID: 10051766

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:CRUISE CONTROL

  Mfr Comm. #:

  ITB-13-13

  Date Added:

  April 10, 2013

  Manufacturer:

  INFINITI

  Summary

  INFINTI: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. IF A MALFUNCTION IN THE ASCD SYSTEM IS DETECTED, THE CRUISE INDICATOR MAY STAY ON AND THE SET INDICATOR MAY FLASH. *JS

  Associated Products (35)

  2013 Infiniti JX352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti FX352011 Infiniti FX502011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX35+ 15 more
  Associated Documents

  • DownloadMC-10051766-0001.pdf↗
• April 3, 2013•Document ID: 10192157

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL; SEAT BELTS

  Mfr Comm. #:

  ITB13012

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.

  Associated Products (19)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti M45
  Associated Documents

  • DownloadMC-10192157-0001.pdf↗
• April 3, 2013•Document ID: 10051765

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  ITB-13-12

  Date Added:

  April 10, 2013

  Manufacturer:

  INFINITI

  Summary

  INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTINGS OF THE AUDIO/VISUAL/NAVIGATION SYSTEM OR THROUGH THE "COMBINATION METER SETTINGS" DEPENDING ON THE VEHICLE MODEL, YEAR, AND TRIM LEVEL. *JS

  Associated Products (144)

  2013 Infiniti JX352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti FX352011 Infiniti FX502011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX35+ 124 more
  Associated Documents

  • DownloadMC-10051765-0001.pdf↗
• March 19, 2013•Document ID: 10192146

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB99001A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.

  Associated Products (70)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G37+ 50 more
  Associated Documents

  • DownloadMC-10192146-0001.pdf↗
• February 15, 2013•Document ID: 10192126

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  ITB11014B

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.

  Associated Products (25)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G37+ 5 more
  Associated Documents

  • DownloadMC-10192126-0001.pdf↗
• January 28, 2013•Document ID: 10192118

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  ITB11046A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  On the Applied Vehicles listed in this bulletin, the navigation, mobile phone, iPod®, and voice recognition functions may not be working as intended. To remedy this potential condition, Infiniti is conducting this voluntary service campaign to update the navigation software at no charge for parts or labor. In addition, as part of this navigation software update, a call waiting function will be added to the hands-free phone system. See this bulletin for further detail. Campaign ID # P1235

  Associated Products (4)

  2011 Infiniti EX352011 Infiniti QX562010 Infiniti EX352010 Infiniti G37
  Associated Documents

  • DownloadMC-10192118-0001.pdf↗
• January 28, 2013•Document ID: 10041565

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  ITB-11-046

  Date Added:

  October 5, 2011

  Manufacturer:

  INFINITI

  Summary

  INFINITI: NAVIGATION UPDATE SOFTWARE FOR CALL WAITING FUNCTION. *PE SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MODEL 2010-2011 G37, QX56, FX35, FX30, EX35, M37, M56, M35H HYBRID. *PE

  Associated Products (4)

  2011 Infiniti EX352011 Infiniti QX562010 Infiniti EX352010 Infiniti G37
  Associated Documents

  • DownloadMC-10041565-0001.pdf↗
• August 27, 2012•Document ID: 10047039

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  ITB-09-011-A

  Date Added:

  November 5, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: WHEN INSECTS, DIRT, FINGER PRINTS, OIL FILM, MOISTURE OR EXHAUST GAS IS NEAR OR AROUND RAIN SENSOR, THIS CAUSES THE RAIN SENSOR, WHEN WIPER LEVER IS PUSHED DOWN, TO EITHER MAKE A SINGLE STROKE OR OPERATE UNEXPECTEDLY. NO MODELS OR MODEL YEARS LISTED. *PE

  Associated Products (37)

  2013 Infiniti JX352013 Infiniti M372013 Infiniti M562012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX56+ 17 more
  Associated Documents

  • DownloadMC-10047039-0001.pdf↗
• July 6, 2012•Document ID: 10044526

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  ITB-11-049-B

  Date Added:

  July 12, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE

  Associated Products (111)

  2013 Infiniti JX352012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX35+ 91 more
  Associated Documents

  • DownloadMC-10044526-0001.pdf↗
• April 10, 2012•Document ID: 10043948

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:IGNITION:MODULE

  Mfr Comm. #:

  ITB12-018

  Date Added:

  May 3, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: THE ELECTRONIC CONTROL MODULE (ECM) NEEDS TO BE REPLACED ON A 2004 MY AND LATER VEHICLE. *JS

  Associated Products (62)

  2012 Infiniti QX562011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX352009 Infiniti G352009 Infiniti J302009 Infiniti M352009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti FX35+ 42 more
  Associated Documents

  • DownloadMC-10043948-0001.pdf↗
• February 3, 2012•Document ID: 10043720

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  ITB-12-005

  Date Added:

  April 24, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE

  Associated Products (39)

  2013 Infiniti JX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX352009 Infiniti G352009 Infiniti G372009 Infiniti J302009 Infiniti M352009 Infiniti M45+ 19 more
  Associated Documents

  • DownloadMC-10043720-0001.pdf↗
• July 21, 2011•Document ID: 10040028

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB-11-034

  Date Added:

  August 12, 2011

  Manufacturer:

  INFINITI

  Summary

  NISSAN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE WATER ENTRY INTO A WIRE HARNESS WHICH COULD CAUSE THE ENGINE TO NOT START OR A WARNING LIGHT IS ON WHEN NO WARNING ISSUE EXISTS. 2009-2010 EX35. *RM

  Associated Products (2)

  2010 Infiniti EX352009 Infiniti EX35
  Associated Documents

  • DownloadMC-10040028-0001.pdf↗