Infiniti EX35 Service Bulletins

151 manufacturer communications on file.

• August 6, 2015•Document ID: 10192613

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  ITB10017D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.

  Associated Products (24)

  2015 Infiniti Q402015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX35+ 4 more
  Associated Documents

  • DownloadMC-10192613-0001.pdf↗
• July 6, 2015•Document ID: 10192598

  Service Bulletin/Repair Instructions
  EQUIPMENT; BACK OVER PREVENTION; WHEELS; SERVICE BRAKES; STEERING

  Mfr Comm. #:

  ITB15025

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.

  Associated Products (41)

  2016 Infiniti QX702015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX35+ 21 more
  Associated Documents

  • DownloadMC-10192598-0001.pdf↗
• June 24, 2015•Document ID: 10192589

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  ITB15024

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.

  Associated Products (44)

  2016 Infiniti QX702015 Infiniti Q402015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G37+ 24 more
  Associated Documents

  • DownloadMC-10192589-0001.pdf↗
• May 7, 2015•Document ID: 10192573

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB15020

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.

  Associated Products (36)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX80+ 16 more
  Associated Documents

  • DownloadMC-10192573-0001.pdf↗
• April 20, 2015•Document ID: 10192560

  Service Bulletin/Repair Instructions
  LANE DEPARTURE

  Mfr Comm. #:

  ITB15016

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied Vehicle for any reason (scratch, blemish, etc.): - Do not replace the entire combination meter assemby. The front cover of the combination meter assembly is available as a separate service part. - Refer to the Electronic Service Manual, section MWI-Meter, Warning Lamp & Indicator, for replacement information. See this bulletin for further detail.

  Associated Products (16)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX56
  Associated Documents

  • DownloadMC-10192560-0001.pdf↗
• March 16, 2015•Document ID: 10192545

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB10062E

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.

  Associated Products (20)

  2015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX56
  Associated Documents

  • DownloadMC-10192545-0001.pdf↗
• March 11, 2015•Document ID: 10192533

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB99043G

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain,iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.

  Associated Products (32)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 12 more
  Associated Documents

  • DownloadMC-10192533-0001.pdf↗
• January 16, 2015•Document ID: 10192514

  Service Bulletin/Repair Instructions
  EQUIPMENT; BACK OVER PREVENTION; AIR BAGS

  Mfr Comm. #:

  ITB00031D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.

  Associated Products (73)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 53 more
  Associated Documents

  • DownloadMC-10192514-0001.pdf↗
• January 15, 2015•Document ID: 10192511

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB13002A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.

  Associated Products (35)

  2015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX56+ 15 more
  Associated Documents

  • DownloadMC-10192511-0001.pdf↗
• January 5, 2015•Document ID: 10192505

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB11003E

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.

  Associated Products (56)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 36 more
  Associated Documents

  • DownloadMC-10192505-0001.pdf↗
• January 5, 2015•Document ID: 10192504

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB12041C

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.

  Associated Products (24)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 4 more
  Associated Documents

  • DownloadMC-10192504-0001.pdf↗
• November 25, 2014•Document ID: 10192479

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14056

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.

  Associated Products (38)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G37+ 18 more
  Associated Documents

  • DownloadMC-10192479-0001.pdf↗
• November 20, 2014•Document ID: 10192475

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB14055

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.

  Associated Products (73)

  2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G37+ 53 more
  Associated Documents

  • DownloadMC-10192475-0001.pdf↗
• November 20, 2014•Document ID: 10057269

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL/VALVE

  Mfr Comm. #:

  NTB14-107

  Date Added:

  May 8, 2015

  Manufacturer:

  INFINITI

  Summary

  NISSAN:DIAGNOSIS OF POOR ACCELERATION: BEFORE MAKING REPAIRS THE FOLLOWING SHOULD BE CHECKED; DTC'S, ADVISE CUSTOMER ON HOW TO REST THE FOOT ON THE BRAKE . DAMAGE BRAKE LIGHT/ WIRING MAY BE THE CAUSE OF LACK OF POWER &POOR ACCELERATION. *LJ

  Associated Products (1)

  2012 Infiniti EX35
  Associated Documents

  • DownloadMC-10057269-0001.pdf↗
• November 20, 2014•Document ID: 10057268

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  ITB14-055

  Date Added:

  May 8, 2015

  Manufacturer:

  INFINITI

  Summary

  INFINITI: DIAGNOSIS OF POOR ACCELERATION OR LACK OF POWER; CUSTOMERS ARE EXPERIENCING SLOW BRAKE PERFORMANCE WHICH MAY BE CAUSED FROM DAMAGED BRAKE WIRING. *LJ UPDATED 05/11/2015*LJ

  Associated Products (1)

  2012 Infiniti EX35
  Associated Documents

  • DownloadMC-10057268-0001.pdf↗
• September 3, 2014•Document ID: 10192433

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  ITB14044

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: The rear brakes squeak when braking while the brakes are at normal operating temperature AND the applied vehicle is equipped with single piston rear brake calipers. ACTION: Replace the hardware on both rear brake calipers with the kit listed in PARTS INFORMATION in this bulletin. NOTE: Machining of the rotors is not necessary. Refer to the Electronic Service Manual (ESM), section BR-Brake System, for removal and installation. See this bulletin for further detail.

  Associated Products (8)

  2014 Infiniti Q502014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702013 Infiniti EX352013 Infiniti G372012 Infiniti EX352012 Infiniti G37
  Associated Documents

  • DownloadMC-10192433-0001.pdf↗
• June 24, 2014•Document ID: 10192396

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB10029A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.

  Associated Products (40)

  2015 Infiniti Q602015 Infiniti QX502015 Infiniti QX702014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX35+ 20 more
  Associated Documents

  • DownloadMC-10192396-0001.pdf↗
• April 29, 2014•Document ID: 10192355

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING; EQUIPMENT

  Mfr Comm. #:

  ITB14020

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.

  Associated Products (41)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX70+ 21 more
  Associated Documents

  • DownloadMC-10192355-0001.pdf↗
• April 7, 2014•Document ID: 10192345

  Service Bulletin/Repair Instructions
  POWER TRAIN; STEERING

  Mfr Comm. #:

  ITB14014

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.

  Associated Products (22)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702013 Infiniti EX352013 Infiniti FX352013 Infiniti G372012 Infiniti EX352012 Infiniti FX352012 Infiniti G372011 Infiniti EX352011 Infiniti FX352011 Infiniti G372010 Infiniti EX352010 Infiniti FX352010 Infiniti G372009 Infiniti EX352009 Infiniti FX352009 Infiniti G37+ 2 more
  Associated Documents

  • DownloadMC-10192345-0001.pdf↗
• February 13, 2014•Document ID: 10192323

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

  Mfr Comm. #:

  ITB13056A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: The MIL is ON and one or both of the following DTCs are found stored in the ECM: - P0139 (heated oxygen sensor 2 (B1) circuit slow response) - P0159 (heated oxygen sensor 2 (B2) circuit slow response) ACTION: 1. Confirm this bulletin applies. - Compare the vehicle's current ECM part number to those listed in Table A (see page 4). 2. If the ECM part number does not match one listed in Table A, this bulletin does not apply. Go back to ASIST for further diagnostic and repair information. 3. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.

  Associated Products (9)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX702013 Infiniti EX352013 Infiniti FX372013 Infiniti G372013 Infiniti M372012 Infiniti G37
  Associated Documents

  • DownloadMC-10192323-0001.pdf↗