Hyundai XG350 Complaints

319 consumer complaints on file.

#11140591October 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE DRIVING 40 MPH, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS NOT SURE OF THE ORIGIN OF THE ODOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11131291October 2, 2018
LATCHES/LOCKS/LINKAGES
2005 HYUNDAI XG350. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH THE AUTOMATIC DOOR LOCKING MECHANISM. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124675September 6, 2018
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
CAR WAS PARKED NEVER HAD ANY ISSUES WENT TO CRANK IT UO IT JUST BURDT INTO FLAMES AND BURNED TO THE GROUND ENGINE WAS SNOKING AND SNOKE COMING FROM UNDERNEATH AND WSS OIURING OUT FLAMES BURNED UP IN LIKE 20 MINUTES OR SO FIRE DEPARTMENT HAD TO COME PUT IT OUT CAR IS NOTHING BUT SCRAP METAL NOW.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11113148July 23, 2018
AIR BAGS
THE AIRBAG WARNING LIGHT COMES ON AND WILL NOT EXTINGUISH. THE VEHICLE WAS PURCHASED NEW. THIS HAPPENED UNDER WARRANTY AND THE DEALERSHIP RESET THE LIGHT. IT CAME ON AGAIN AFTER THE WARRANTY EXPIRED AND THE DEALERSHIP CHARGED ME TO RESET THE LIGHT. THE LIGHT HAS BEEN RESET MULTIPLE TIMES AND IS NOW ILLUMINATED AND WILL NOT RESET. I AM AFRAID THAT THE AIRBAG WILL NOT PROPERLY WORK IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111737July 16, 2018
AIR BAGS
AIR BAG LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100545June 8, 2018
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 HYUNDAI XG350. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE CONTACT FELT AS IF THE AIR BAGS WOULD DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER (COURTESY HYUNDAI, 939 NEWPORT AVE, PAWTUCKET, RI 02861) WHERE THE WIRE HARNESS AND THE DRIVER'S SEAT BACK WERE DIAGNOSED AS THE CAUSE OF THE FAILURE AND WERE REPLACED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 37,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093834May 15, 2018
SUSPENSION, UNKNOWN OR OTHER
I WAS RECENTLY THE VICTIM OF A NEAR CATASTROPHIC MECHANICAL FAILURE WHILE OPERATING MY 2003 HYUNDAI XG350L. I NOTICED THE STEERING PULLING HARD TO ONE DIRECTION, WHICH MADE ME TAKE IT FOR A TIRE INSPECTION. THE INSPECTION REVEALED I NEEDED A WHEEL ALIGNMENT. THE MECHANIC POINTED OUT THAT THE ENTIRE SUB-FRAME WAS CORRODED AND THAT IT NEEDED TO BE REPLACED, WHILE INVESTIGATING PARTS AND PRICES, I DISCOVERED THAT THERE IS A STANDING RECALL ON THIS MODEL HYUNDAI FOR THE EXACT PROBLEM I DISCOVERED. I CALLED THE RECALL LINE, RECEIVED A CONFIRMATION NUMBER 11209268 & 3A249831; AN AN APPOINTMENT FOR REPAIR AT HAPPY HYUNDAI. ON MY DRIVE TOWARD THE DEALERSHIP, THE TIRE BEGAN TO RUB INTO THE WHEEL-WELL EACH TIME I HIT A BUMP, BUT I WAS ON THE EXPRESSWAY SO I HAD TO KEEP GOING TO MY EXIT. AS SOON AS I CAME OUT OF THE EXIT TURN, THE CAR FAILED AND I NARROWLY AVOIDED A SERIOUS CRASH!!!! THE MOTOR WAS STILL RUNNING, BUT IT WOULD NOT GO INTO GEAR. EACH TIME I TRIED IT WOULD MAKE A LOUD NOISE. I CALLED A TOW TO TAKE IT TO THE DEALER. WHEN I LOOKED UNDERNEATH THE CAR, I COULD SEE WHERE A PIECE OF THE FRAME FAILED. I CHECKED THE CAR INTO THE DEALER AND I WAS TOLD IT WOULD BE A WEEK FOR THE REPAIR. I WAITED A TOTAL OF TWO WEEKS WITHOUT A CALL OR EMAIL. WHEN I INITIATED A CALL THEY TOLD ME THE PERSON WHO I WAS DEALING WITH HAD QUIT. THE NEW PERSON SAID HE WAS NOT EVEN AWARE MY CAR SHOULD HAVE BEEN SERVICED. HE FURTHER SAID THAT SOMEONE ELSE WOULD HAVE TO CALL ME BEFORE THEY WOULD COMPLETE THE REPAIR. SIR, I WORK AS A DRIVER. I HAVE NOT BEEN ABLE TO EARN MY LIVING FOR MORE THAN TWO WEEKS BASED UPON POOR CUSTOMER SERVICE. MY CAR IS THERE BASED UPON EVERY SYMPTOM DESCRIBED IN YOUR RECALL, BUT AFTER OVER TWO WEEKS I STILL DO NOT HAVE MY CAR. MY INTERVIEW OF OTHER MECHANICS INFORMS ME THAT THE REPAIR TAKES NO MORE THAN FOUR HOURS EVEN IF ITS WORST CASE SCENARIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081335March 26, 2018
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ABNORMAL VEERING AND THE STEERING COLUMN WAS LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. HALL HYUNDAI NEWPORT NEWS LOCATED AT 12872 JEFFERSON AVE NEWPORT NEWS, VA WHERE IT WAS DIAGNOSED AS SEVERE CORROSION ON THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076912March 8, 2018
ENGINE
MY HYUNDAI XG 350 2002 HAD A LITTLE OVER 100,000 MILES ON IT. ON 2/12/2018, WHILE DRIVING ON A ROUTE 17 SOUTH IN MAHWAH, NJ, I HEAR A HIGH PITCH CRACKING SOUND WITH A SMOKE COMING OUT OF THE CAR AND SOON THE CAR BECAME DISABLED ON THE SIDE OF HIGHWAY ROUTE 17 S LEAKING A ENGINE OILS ALL OVER THE PLACE. AT THE BODY SHOP, THEY FOUND OUT THAT THE THE BOTTOM PART OF THE ENGINE GOT CRACKED WITH A ADULT-FIST SIZE HOLE LEAKING ENGINE OILS ALL OVER THE PLACE. THE OWNER OF THE BODY SHOP MENTIONED THAT IT IS HIS FIRST TIME TO SEE THE ENGINE GOT CRACKED WITH SUCH A BIG HOLE. IT APPEARS THAT THE ENGINE HAS A MAJOR DEFECT AND COULD HAVE CAUSED A MAJOR PROBLEM UNLESS THE DRIVER QUICKLY MOVED THE CAR TO THE ROAD SIDE BEFORE IT BECAME COMPLETELY DISABLED. I FEEL SO LUCKY THAT IT DIDN'T HAPPEN WHILE MY WIFE OR MY DAUGHTERS WERE DRIVING, AND IT HAPPENED TO ME, WHILE I WAS DRIVING. ONLY SLIGHTLY OVER 100,000 MILES AND THE ENGINES GOT CRACKED, UNBELIEVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838322March 7, 2018
TIRES
2005 HYUNDAI XG 350. CONSUMER WRITES IN REGARDS TO WRONG TIRES ON VEHICLE. *SMD THE CONSUMER STATED AFTER LESS THAN 5,000 MILES THE TIRES EXPERIENCED TREAD SEPARATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075590March 1, 2018
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL* THE CONTACT OWNS A 2005 HYUNDAI XG350. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE AND EXPLODED UNDER THE CONSOLE WHERE THE STICK SHIFT WAS LOCATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11075040February 26, 2018
AIR BAGS
THE AIRBAG LIGHT STAYS ON. DEALER HAD REPAIRED 2 OR 3 TIMES IN EARLY YEARS. SEEMS THE WIRING HARNESS UNDER DRIVER SEAT IS TOO SHORT. EXTREMELY EXPENSIVE FOR NEW HARNESS AND THE DEALER WILL NOT ASSURE IT WILL NOT ALSO COME LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063782January 19, 2018
SUSPENSION
I AM WRITING IN REGARD TO MY 2005 HYUNDAI XG350L WITH 143,500 MILES. I AM THE ORIGINAL OWNER OF THIS VEHICLE. ON APRIL 16 2009 THERE WAS AN NHTSA VEHICLE SAFETY RECALL # 09V124000 FOR SUSPENSION. THIS RECALL WAS FOR 2001-2004 SONATA, 2001-2004 XG300 AND XG350 VEHICLES SOLD IN OR CURRENTLY REGISTERED IN ILLINOIS AND OTHER RUST BELT STATES. THE RECALL PERTAINED TO INTERNAL CORROSION OF THE FRONT SUB-FRAME. AT THE TIME IN 2009 I FELT I HAD NOTHING TO FEAR BECAUSE MY 2005 MODEL WAS NOT INCLUDED IN THE RECALL. LOW AND BEHOLD NOW ALMOST 9 YEARS LATER FROM THE APRIL 2009 RECALL MY SUB-FRAME HAS THE SAME ISSUE (PLEASE SEE ATTACHED PHOTOS). I CALLED HYUNDAI MOTOR AMERICA (HMA) CUSTOMER ASSISTANCE AND THEY MADE AN APPOINTMENT FOR ME AT ETTLESON HYUNDAI IN COUNTRYSIDE IL WHERE I ORIGINALLY PURCHASED THE VEHICLE. THE MECHANIC AT ETTELSON INSPECTED THE CAR AND SERVICE WRITER RICH GIBBONS FORWARDED RESULTS TO HMA. ON DECEMBER 29, 2017 HMA REPRESENTATIVE JUAN VAZQUEZ DENIED MY CLAIM STATING: THIS PRIOR AUTHORIZATION (PA) IS DECLINED DUE TO EXCESSIVE MILEAGE AND TIME PAST WARRANTY COVERAGE FOR THIS REPAIR. NO CORROSION CAMPAIGNS OR SETTLEMENTS AND THE FACT THAT CA CASE10874702 IS NOT APPROVING ANY REPAIRS AT THIS TIME. NO ONE FROM THE CAR DEALER TO HMA HAS BEEN ABLE TO ANSWER MY ORIGINAL QUESTION WITH HMA CUSTOMER ASSISTANCE: WHY THE 2005 XG350L MODEL YEAR WAS NOT INCLUDED IN THE ORIGINAL APRIL 2009 RECALL? INCIDENTALLY, 2005 WAS THE LAST YEAR FOR THIS MODEL, HYUNDAI WENT TO THE AZERA IN 2006 TO REPLACE THE XG350L. I PROBABLY WOULD NOT BE HAVING THIS $1157.00 DEALER QUOTED ESTIMATE OF A PROBLEM IF IT HAD BEEN INCLUDED IN THE 2009 RECALL. THE 2005 HYUNDAI XG350 SHOULD BE INCLUDED IN THE ORIGINAL RECALL FOR SAFETY. ANY ASSISTANCE YOU CAN RENDER WOULD BE GREATLY APPRECIATED. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063634January 18, 2018
AIR BAGS
THE AIR BAG INDICATOR LIGHT FOR THE PASSENGER SIDE, CHECKED UNDER THE SEAT FOR LOOSE ELECTRICAL CONNECTORS, CLEARED THE CODE BUT IT KEEPS RETURNING,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055116December 17, 2017
VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION. WE HAVE REPORTED THIS DEFECT TO HYUNDAI DEALERS AND CORPORATE OFFICE TO NO AVAIL. U.S. TRANSPORTATION SECRETARY RAY LAHOOD, MARCH 2010, ANNOUNCED TWO MAJOR INVESTIGATIONS DESIGNED TO ANSWER SAFETY ISSUES OF UNINTENDED VEHICLE ACCELERATION FOR ALL MANUFACTURES. WHAT HAVE YOU AT NHTSA IDENTIFIED AND ADDRESSED AS POTENTIAL VEHICLE-RELATED CAUSES OF UNINTENDED ACCELERATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046481November 16, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE BRAKE FLUID WAS FOUND LEAKING UNDERNEATH THE MIDDLE OF THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE METAL BRAKE LINE WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035641October 23, 2017
POWER TRAIN, STEERING
I HAVE BROUGHT IN MY VEHICLE FOR ALIGNMENT THREE TIMES TO TWO DIFFERENT PLACES, AND NO MATTER WHAT IS DONE TO REPAIR THE PROBLEM, THE VEHICLE ALWAYS PULLS HARD TO THE RIGHT. NOW THE MECHANIC IS STRAIGHT UP TELLING ME I SHOULD HAVE BEEN INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 09V124000 BUT THAT BECAUSE I AM NOT IN A SALT BELT STATE I DO NOT QUALIFY FOR THE RECALL. HOWEVER, THE NATURE OF THIS PROBLEM IS MAKING THE CAR DIFFICULT AND UNSAFE TO DRIVE. IF YOU ARE TRYING TO GO STRAIGHT FORWARD, YOU MUST KEEP SEVERAL POUNDS OF PRESSURE ON THE WHEEL TO PREVENT THE CAR GOING TO THE RIGHT. THIS HAS BEEN A PROBLEM SINCE WE BOUGHT THE CAR, AND WE HAVE SPENT SEVERAL THOUSANDS OF DOLLARS OVER THE YEARS TRYING TO RESOLVE THE ISSUE. NOW I SEE THERE IS A KNOWN PROBLEM WITH THIS CAR, I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE. THEY HAVE SPRAYED SALT ON THE BRIDGES OF HOUSTON EVERYTIME IT FREEZES. OUR CAR MOST CERTAINLY HAS BEEN EXPOSED TO SALT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020204August 28, 2017
AIR BAGS
AIR BAG INDICATOR LIGHT WENT ON. TOOK IT TO MY LOCAL HYUNDAI DEALER, RANCHO GRANDE MOTORS, AND THE TECHNICIAN SAID HE FOUND HIGH RESISTANCE IN THE DRIVER'S SIDE AIR BAG ITSELF AND THAT THE AIRBAG WOULD NEED TO BE REPLACED. ESTIMATED COST $1052.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011848July 31, 2017
SUSPENSION, UNKNOWN OR OTHER
MY 2005 HYUNDAI XG350L WAS DEEMED "UNDRIVEABLE" TONIGHT AT THE SERVICE CENTER (AFTER BEING TAKEN IN FOR AN UNRELATED ISSUE), AS THE FRAME WAS CORRODED TO THE POINT OF NEARLY-CRUMBLING. THE CAR WAS DRIVEN IN IOWA (ALWAYS PARKED IN GARAGES) FROM THE YEAR OF PURCHASE IN 2005 TO AUGUST 2016. THE SALT CORROSION RECALL COVERS MODEL YEARS 2001-2004, BUT MYSTERIOUSLY DOES NOT INCLUDE MODEL YEAR 2005. I AM NOT THE ONLY PERSON WITH THIS ISSUE! I AM VERY FRUSTRATED THAT HYUNDAI DOES NOT COVER MY UNSAFE VEHICLE FOR AN ISSUE THEY CREATED AND FOR WHICH THEY SHOULD BE RESPONSIBLE. THIS IS A DISAPPOINTING AND DANGEROUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006225July 18, 2017
AIR BAGS
AIR BAG LIGHT HAS BEEN ON SINCE BOUGHT NEW IN 2005. HYUNDAI CAN NOT/WILL NOT FIX. INTERNET SEARCH SHOWS 100'S OF SAME COMPLAINT. COVERS 2003 TO 2013 MANY MODELS OF HYUNDAI, BUT ESPECIALLY THE XG350 MODEL. HAVE TO DRIVE WITH AIR BAG LIGHT ON ALL THE TIME. SRS SYSTEM NOT FUNCTIONING. MAJOR SAFETY ISSUE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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