Hyundai XG350 Complaints

319 consumer complaints on file.

#10265484April 15, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 HYUNDAI XG350. THE CONTACT STATED THAT THE RPMS WOULD INCREASE UNEXPECTEDLY. HE NOTICED THE FAILURE ON THREE OCCASIONS. EVEN WHEN PRESSING FIRMLY ON THE BRAKE PEDAL, THE VEHICLE WOULD CONTINUE TO ACCELERATE. HE SHIFTED INTO NEUTRAL IN AN ATTEMPT TO GAIN CONTROL OF THE VEHICLE, BUT IT CONTINUED TO REV UP UNTIL HE TURNED THE IGNITION KEY TO SHUT IT OFF. THE FAILURE SOMETIMES OCCURRED WHEN HE ATTEMPTED TO DECELERATE. HE TOOK THE VEHICLE TO TWO DIFFERENT DEALERS, BUT THEY COULD NOT DUPLICATE THE FAILURE OR PROVIDE A FAILURE CODE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 43,000 AND FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264790April 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
I'M A SINGLE MOM AND HAVE NO FAMILY HERE IN CT. TO HELP ME OR GUIDE ME IN THIS SORT OF THING. MY CAR STARTED MAKING A KNOCKING NOISE UNDER THE HOOD. I DIDN'T KNOW WHAT IT WAS SO I TOOK IT TO MY MECHANIC. IT TOOK A COUPLE OF DAYS BEFORE SOME ONE THERE COULD LOOK AT IT. HE TOLD ME IT WAS AN ENGINE KNOCK AND SAID I SHOULD TAKE IT BACK TO THE DEALERSHIP TO GET IT FIXED. BY THE TIME I CONTACTED KEY IN MILFORD CT, MY CAR WAS OUT OF WARRANTY BY EIGHT DAYS. AND THAT'S ALL THEY KEPT TELLING ME. KEEP IN MIND, I BROUGHT THE CAR TO MY MECHANIC THE DAY BEFORE THE WARRANTY EXPIRED. KEY CHARGED ME 105.00 TO DETERMINE IT WAS IN FACT AN ENGINE KNOCK,AFTER I TOLD THEM MY MECHANIC TOLD ME WHAT IT WAS. KEY HAD NO LOANER CAR TO LEND ME WHILE MY CAR WAS THERE. LATER I FOUND OUT THERE WAS A WAITING LIST FOR LOANERS. NO ONE OFFERED TO PUT ME ON THE LIST AND NO ONE TRIED HELPING ME WITH A RENTAL. I PAID FOR A RENTAL THE ENTIRE WEEK THEY WERE PLAYING GAMES WITH ME WANTING TO CHARGE ME 10,360.00 FOR A NEW ENGINE AND WANTED TO CHARGE ME AN EXTRA 380.00 TO FIND OUT WHAT EXACTLY WENT WRONG WITH THE ENGINE, BEFORE THEY DECIDE TO REPLACE IT. NO ONE IS GIVING ME ANY GUARANTEE THAT THE WARRANTY WILL BE GRANTED. I BOUGHT MY CAR THERE 9/15/06 HAD MY CAR FOR THREE YRS,IT'S A 2004 XG350 WITH 46000 MILES ON IT. IT SOUNDS TO ME LIKE THE ENGINE HAD A DEFECT. EVERYONE ELSE I SPOKE WITH SAID THE SAME THING. I CONTACTED THE MANUFACTURE COMPANY AND NO ONE WAS TRYING TO HELP ME. I TOOK MY CAR OUT OF KEY AND BROUGHT IT BACK TO MY MECHANIC TO HAVE THE ENGINE REPLACED. I AM LOOKING FOR SOME SORT OF REIMBURSEMENT FROM KEY FOR ALL THESE GAMES THEY WANT TO PUT ME THROUGH, TRYING TO RIP ME OFF. MY CAR WAS IN FACT IN THE SHOP THE DAY BEFORE THE WARRANTY RAN OUT, MARCH 14, 2009. I HAVE ALL OF MY MAINTENANCE RECEIPTS AND RECORDS. KEY CHECKED ALL OF THE CARS FLUIDS AND EVERYTHING WAS CLEAN. I DON'T THINK ENGINES GO BAD OVER NIGHT. CAN SOME ONE HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255059January 14, 2009
AIR BAGS
I RECEIVED A RECALL NOTICE FOR AN ELANTRA-AIRBAG DEFECT. I ALSO HAVE AN XG350 AND PRIOR TO IT A SENATA. BOTH OF WHICH THE AIRBAG LIGHT CAME ON. I HAD IT TURNED OFF ON THE XG350 AND IT IS STILL ON AGAIN. I'D LIKE A RECALL LETTER FOR MY XG350. I HAD TO PAY DIAGNOSTIC PREVIOUSLY FOR THIS TO BE TURNED OFF AND I DID NOT AGREE WITH THAT. I'D LIKE SOMETHING DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253275December 30, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
2005 XG350 HAS HAD TWO SPECIFIC PROBLEMS RELATED TO ENGAGING CAR IN DRIVE AND ACCELERATION. WHEN CAR HAS BEEN SITTING OVERNIGHT OR FOR A PROLONGED PERIOD OF TIME AND IT IS PLACED IN DRIVE, THE CAR JUST SITS THERE IN EXCESS OF 15 SECONDS AND THEN TRANSMISSION CLUNKS INTO GEAR AND STARTS GOING. THIS PROBLEM OCCURS DAILY WHEN CAR IS FIRST STARTED AND REAPPEARS IF CAR COOLS DOWN FOR SEVERAL HOURS AFTER IT HAS BEEN DRIVEN. RELATED TO THIS PROBLEM IS ACCELERATION OF VEHICLE. AFTER GEAR FINALLY ENGAGES, THE SLIGHTEST PRESSURE ON THE GAS PEDAL CAN SEND THE CAR LURCHING FORWARD QUICKLY. THE OTHER DAY WHILE BACKING OUT OF THE DRIVEWAY AND THEN PLACING CAR IN DRIVE, WAS ALMOST HIT BY ANOTHER CAR COMING DOWN THE STREET THAT NO DOUBT EXPECTED US TO BE MOVING. EVEN THOUGH WE HAD PLACED THE CAR IN DRIVE, IT WENT NOWHERE. LUCKY THE OTHER GUYS STOPPED IN TIME OR WE WOULD HAVE BEEN HIT. THIS COULD BE A REAL SAFETY ISSUE. WE HAVE REPORTED THESE PROBLEMS TO DEALER ON TWO SEPARATE OCCASIONS BUT THEY HAVE BEEN UNABLE TO REPLICATE THEM AND NOTHING HAS BEEN DONE TO RESOLVE OUR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252351December 20, 2008
TIRES
TIRE FAILURE LEADING TO SEVERE SAFETY HAZARD-CAUSED INTERMITTENT WHIPPING BACK AND FORTH OF THE STEERING WHEEL. FORWARDED INFORMATION TO YOU VIA "E" MAIL ON 12/18/08 REGARDING THIS PROBLEM. YOU ASSIGNED A CASE NUMBER OF 62803. *TR ADDITION: TIRE: KUHMO M + S KH16 P205/60R16: TREAD: STEEL 2, 1 POLY, 1 NYLON: SIDEWALL 1 POLY: STOCK/SER. NO? [04] 0225646-S: MAX LOAD 615 KG; 1356 LBS PRESSURE 300KPA< 44 PSI: TREADWEAR 440: TRACTION AA: TEMPERATURE A: DOT H2TW YP5M [ 2707 ]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247721November 5, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2005 HYUNDAI XG350. WHEN THE CONTACT STARTED THE VEHICLE, THE DRIVER'S SIDE FRONTAL AIR BAG SUDDENLY EXPLODED WITH A LOUD NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SUSTAINED INJURIES TO HER LEFT ARM AND THUMB. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR, BUT THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED AND SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 49,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10241059September 5, 2008
AIR BAGS, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPOT, HE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE TRAVELING 45 MPH. THE CONTACT'S VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 77,652. UPDATED 10/16/08. *LJ THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE PRIOR TO THE ACCIDENT. THE CHECK ENGINE LIGHT ILLUMINATED, THE REAR VIEW MIRROR NEEDED TO BE TIGHTENED, THE FRONT HEADLIGHT HAD CONDENSATION. UPDATED 10/17/08. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10231690June 20, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2005 HYUNDAI XG350. THE CONTACT NOTICED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 40 MPH. THE DEALER STATED THAT THEY COULD NOT REPAIR HER VEHICLE FOR ALMOST TWO WEEKS. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS, BUT THE FAILURE WAS NOT REMEDIED SUCCESSFULLY. THE FIRST TWO TIMES, THE DRIVER'S SIDE AIR BAG WAS THE ISSUE. THE MOST RECENT VISIT TO THE DEALER WAS BECAUSE OF THE AIR BAG LIGHT ILLUMINATING ON THE INSTRUMENT PANEL. THE CURRENT MILEAGE WAS 30,957 AND FAILURE MILEAGE WAS APPROXIMATELY 23,000. UPDATED 09/16/08 *BF UPDATED 09/22/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229312May 30, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG LIGHT RANDOMLY FLASHED ON AND OFF ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND THEY STATED THAT THE AIR BAG CONTROL MODULE WAS DEFECTIVE. THE MODULE IS ENCLOSED IN THE BACK OF THE SEAT, WHICH MEANS THE PASSENGER SIDE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND THEY WOULD NOT COVER THE REPAIRS. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228823May 24, 2008
SEAT BELTS, AIR BAGS:FRONTAL
I HAVE A HYUNDAI XG350 2004 MODEL. I HAVE HAD IT IN FOR SERVICE WITH THE AIR BAG LIGHT 10 TIMES. THEY HAVE REPLACED THE SEAT BELT, SEAT BASE SENSOR, SEAT BACK ASSEMBLY AND THE STEERING WHEEL CLOCK SPRING. DO YOU THINK IT IS SAFE TO DRIVE, WILL IT DEPLOY IN CASE OF A CRASH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227521May 12, 2008
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG LIGHT CAME ON 3 MONTHS AFTER PURCHASING THE VEHICLE. DEALER REPAIRED, BUT IT HAS OCCURRED 6 TIMES TOTAL SINCE THEN. DEALER HAS REPLACED THE WIRING HARNESSES, FRONT SEAT, AND STRAPPED THE HARNESS, BUT THE LIGHT HAS COME ON AGAIN. SERVICE REP INFORMED ME LAST TIME THEY HAD DONE ALL THEY COULD TO FIX THE PROBLEM AND THAT IF THE LIGHT WAS ON THE AIR BAGS WOULD NOT WORK. THE LIGHT IS ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224317April 13, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NONE, NOTICED ONCE CAR WAS PURCHASED USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224319April 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
REVERSE IN TRANSMISSION CAUSES A SEVERE VIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224318April 13, 2008
SUSPENSION:REAR
47,000 MILES AND REAR LEFT DRIVERS AREA HAS A THUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223834April 9, 2008
ELECTRICAL SYSTEM, AIR BAGS
I HAVE A 2005 HYUNDAI XG350. SIX MONTHS AFTER THE VEHICLE WAS PURCHASED, THE AIR BAG LIGHT ILLUMINATED. THERE HAS BEEN EIGHT ATTEMPTS TO REPAIR THIS VEHICLE. THE DEALER HAS REPLACED SENSORS, PLUGS, AND WIRING HARNESS; HOWEVER, THE LIGHT CONTINUES TO ILLUMINATE. I HAVE ALL THE REPAIR INVOICES AND DIAGNOSES THAT WERE PERFORMED. THE FAILURE MILEAGE WAS 11,000 AND CURRENT MILEAGE IS ABOUT 48,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220568March 3, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2005 HYUNDAI XG350. SIX MONTHS AFTER THE VEHICLE WAS PURCHASED, THE AIR BAG LIGHT ILLUMINATED. THERE WERE EIGHT ATTEMPTS TO REPAIR THE VEHICLE. THE DEALER REPLACED THE SENSOR AND WIRING HARNESS; HOWEVER, THE LIGHT CONTINUED TO ILLUMINATE. IT ILLUMINATED IMMEDIATELY AFTER IT WAS REPAIRED A HALF BLOCK AWAY FROM THE DEALER. THE FINAL REPAIR WAS PERFORMED AFTER THE LEMON LAW REQUIREMENT. THE CONTACT HAS THE REPAIR INVOICES AND DIAGNOSES THAT WERE PERFORMED. THE FAILURE MILEAGE WAS 11,000 AND CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219238February 26, 2008
AIR BAGS:SIDE/WINDOW
SIDE DOOR COLLISION. AIR BAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10217825February 12, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HYUNDAI XG 350. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE ACCELERATED. AS A RESULT, THE CONTACT STRUCK ANOTHER VEHICLE, WHICH CAUSED MINOR DAMAGE. THE FAILURE OCCURRED AT LEAST FIVE TIMES. THE CONTACT HAS NOT NOTIFIED THE DEALER OR MANUFACTURER. THE SPEED AND TRANSMISSION TYPE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 42,000. UPDATED 03-18-08 *BF UPDATED 03/18/08 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10216689February 1, 2008
AIR BAGS
AIRBAG WIRE HARNESS IS WORN DOWN DUE TO IT BEING LOCATED UNDER DRIVERS SEAT,CAUSING THE AIRBAG LIGHT TO COME ON AND EITHER INTERMITTENTLY STAY LIT OR REMAIN ON CONTINUOUSLY. THEREFORE, THERE IS NO WAY TO KNOW WHETHER THE AIRBAGS WILL DEPLOY OR NOT ACCORDING TO THE SERVICE REP. THE REPAIR IS NOT COVERED UNDER EXTENDED WARRANTY, EVEN THOUGH IT IS A VITAL PIECE OF SAFETY EQUIPMENT, AND DUE TO POOR DESIGN IT IS REGULARLY DAMAGED. I HAD THIS ISSUE ADDRESSED IN 2005, IT OCCURRED OCCASIONALLY AFTER THAT UNTIL LAST YEAR WHEN THE LIGHT CAME ON AND STAYED ON ALL THE TIME. I HAVE BEEN ON THE INTERNET AND THERE ARE MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE OCCURRING WITH THIS VEHICLE DATING FROM 2001, WHEN THERE WAS A RECALL ISSUED, ALL THE WAY TO 2006 WHEN THE MODEL WAS REPLACED BY A DIFFERENT ONE. ACCORDING TO THE REMARKS, PEOPLE HAVE HAD COLLISIONS WHERE NONE OF THE AIRBAGS DEPLOYED , OR THE CURTAIN AIRBAGS DIDN'T. THERE ALSO WAS A RECALL IN CANADA. HOW CAN A MANUFACTURER GET AWAY WITH SUCH POOR QUALITY DESIGN FOR SUCH AN IMPORTANT PIECE OF EQUIPMENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216240January 28, 2008
ENGINE AND ENGINE COOLING, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG AND SERVICE ENGINE LIGHTS CONTINUE TO ILLUMINATE. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER APPROXIMATELY 15 TIMES, BUT THEY HAVE BEEN UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE DEALER RESET THE CODE, BUT THAT ONLY CORRECTS THE FAILURE FOR APPROXIMATELY A WEEK. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai XG350