Hyundai Veracruz Complaints (2007)

145 consumer complaints on file.

#10609308July 9, 2014
ELECTRICAL SYSTEM
FIRST INCIDENT: 7/18/2011 & 70546 MILEAGE : ALTERNATOR SHORTED OUT AT 65 MPH ON INTERSTATE 287 RESULTING IN EXTREME POWER LOSS, VERY HARD STEERING AND DIFFICULT, UNSAFE VEHICLE CONTROL WHICH FINALLY ENDED IN COMPLETE LOSS OF POWER. CAR TOWED TO DEALER WHICH DIAGNOSED AN UNDETECTED OIL LEAK FROM THE VALVE COVER DRIPPED INTO ALTERNATOR CAUSING IT TO SHORT OUT. VALVE GASKET WAS CHANGED AND ALTERNATOR REPLACED. SECOND INCIDENT 6/26/2014 & 110,846 MILEAGE: SAME SCENARIO, ALTERNATOR SHORTED OUT RESULTING IN EXTREME POWER LOSS, VERY HARD STEERING AND DIFFICULT, UNSAFE VEHICLE CONTROL WHICH DIAGNOSED AN UNDETECTED OIL LEAK FROM THE VALVE COVER DRIPPED INTO THE ALTERNATOR CAUSING IT TO SHORT OUT. VALVE GASKET WAS CHANGED AND ALTERNATOR REPLACED A SECOND TIME. THE DEALER MAHWAH HYUNDAI SAYS I SHOULD HAVE NOTICED THE LEAK. (MY FAULT $880.00). ALTERNATOR BELOW THE VALUE COVER, WHO DESIGNED THIS. ANOTHER GM COVERUP GOING ON HERE. I CAN NOT BELIEVE ALL THE OTHERS WITH THE SAME ISSUE.THERE IS NO FIX FOR THIS OTHER THAN REPLACING VALVE COVER GASKET AND ALTERNATOR WHEN IT HAPPENS AGAIN. THIS CANNOT BE DETECTED BY DEALER VISUAL INSPECTION PRIOR TO FAILURE. THIS IS VERY UNSAFE. I HAVE ALL MAINTENANCE DONE AT THE DEALERSHIP I PURCHASED THE CAR AT ACCORDING TO THE MAINTENANCE SCHEDULE AND THE DEALER RECOMMENDATIONS. THIS SHOULD REQUIRE A RECALL BEFORE SOMEONE GETS HURTS IN AN ACCIDENT. - OAKLAND, NJ, USA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587899May 12, 2014
AIR BAGS
OUR HYUNDAI VERACRUZ AIRBAG INDICATOR LIGHT CAME ON AND WHEN WE BROUGHT IT TO THE DEALER THEY INFORMED US THAT THE SEAT TRACK POSITION SENSOR HAD GONE BAD. IT WOULD SEEM TO ME THAT THIS WOULD BE A CONSIDERABLE SAFETY CONCERN IF THE AIR BAGS DIDN'T WORK. IT WOULD ALSO SEEM TO ME THAT THIS IS SOMETHING THAT SHOULD NOT FAIL UNDER NORMAL WEAR AND TEAR. I HAVE DONE SOME RESEARCH AND THERE ARE OTHERS WHO ARE HAVING THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565749February 25, 2014
SERVICE BRAKES
CAR'S REAR PASSENGER SIDE CALIPER GRABBED THE BRAKES, STARTED TO WEAR ROTOR. WE REPLACED CALIPER HOSE, WHICH WE THOUGHT FIXED THE PROBLEM. FEB 10 2014, STARTED NOTICING ODOR. GOT WORSE ON 2/16, BROUGHT CAR INTO BRAKE PLACE ON A SUNDAY. REPLACED THE ROTORS, MANUALLY TESTED CALIPERS, WHICH SEEMED FINE. 2/22, SMELLED SAME BRAKE METAL SMELL; BROUGHT CAR BACK IN, THEY SAW ROTOR WAS AGAIN WORN BLUE FROM HEAT, AND THEY REPLACED CALIPER AND ROTOR AGAIN. SAME SMELL ON 2/25, AFTER DRIVING CAR ONLY ~30 MILES. CALIPER APPARENTLY AGAIN MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555779December 12, 2013
STEERING, AIR BAGS
RECEIVED A LETTER FROM HYUNDAI REGARDING THE CAMPAIGN 103 UNDER WHICH THE CLOCK SPRING CONTACT ASSEMBLY BEHIND THE STEERING WHEEL WAS TO BE REPLACED. THE CAR WAS RUNNING FINE NO ISSUES WHAT SO EVER. NOTE: NO WARNING LIGHTS WERE ON 6/25/2013. CALLED DEALER, SET UP AN APPOINTMENT, DROPPED CAR FOR RECALL WORK ON 6/26/2013. I WAS TOLD THAT IT WOULD TAKE FEW HOURS. SO, WENT TO PICK UP AFTER WORK @5:45 PM (DEALER'S SERVICE WORKSHOP CLOSES AT 4 PM. SO, THE SERVICE MANAGER HAD LEFT KEYS WITH SHOWROOM RECEPTIONIST). GOT IN THE CAR AND STARTED IT TO REALIZE THE AIR BAG SIGN WAS ON. CALLED DEALERSHIP'S AFTER HOURS SERVICE NUMBER. THEY TOLD ME TO CALL THE SERVICE MANAGER THE NEXT DAY. SO CALLED NEXT DAY, DEALER ASKED FOR MORE MONEY TO DIAGNOSE THE PROBLEM IN THE CAR AND EVEN MORE MONEY IF THERE ARE ANY REPAIRS NEEDED. CALLED HYUNDAI ABOUT THE SITUATION AND DEALER'S UNWILLINGNESS TO CHECK WHY THE AIR BAG SIGN IS ON BUT HYUNDAI DID NOTHING. FRUSTRATED WITH ROUTE 4 HYUNDAI DEALER IN PARAMUS, NJ. HYUNDAI OWNERS BEWARE OF THOSE SCAMMERS. FIRST THEY WILL SCREW UP THE CAR AND THEN ASK FOR MORE MONEY TO DIAGNOSE THE PROBLEM. I EVEN DOUBT THAT THEY HAVE PERFORMED THE RECALL THAT THEY WERE SUPPOSED TO PERFORM. HOW CAN ANY DEALER HAND OVER A CAR WHICH HAS THE AIR BAG SIGN ON, WHICH CAME ON AFTER HIM SERVICING THE CAR. AFTER READING SIMILAR COMPLAINTS ABOUT THIS CLOCK SPRING RECALL, I THINK HYUNDAI NEEDS TO DO SOMETHING SERIOUSLY ABOUT THIS AIR BAG SIGN. I HOPE NHTSA LOOKS IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553670November 25, 2013
EXTERIOR LIGHTING
VEHICLE CONTINUES TO HAVE THE SAME PROBLEM TO THIS DAY. DURING A TURN (LEFT OR RIGHT) AT NIGHT WHEN THE TURN SIGNAL IS ACTIVATED THE HEADLIGHTS GO OUT. ONLY JIGGLING THE TURN SIGNAL STALK WILL RESTORE THE HEADLIGHTS. PROBLEM ALSO OCCURS DURING SIGNALING FOR LANE CHANGES AT HIGHWAY SPEEDS. PROBLEM HAS BEEN REPORTED TO THE HYUNDAI DEALERSHIP. NO SUGGESTED ACTION HAS BEEN OFFERED TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553780November 25, 2013
SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL LIGHT WAS ILLUMINATED AND THE VEHICLE WAS DIFFICULT TO SHIFT INTO GEAR. ADDITIONALLY, THE BRAKE LIGHTS WOULD NOT ILLUMINATE. THE CONTACT STATED THE DEFECT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534190August 8, 2013
AIR BAGS
AIRBAG INDICATOR LIGHTS ON! THE AIRBAG SPRING HAS BEEN REPLACED PER RECALL. AIRBAG LIGHT CAME ON 2 MONTHS AFTER REPLACEMENT. I TOOK IT TO THE DEALERSHIP, THEY REPORTED A SEAT TRACK POSITION SENSOR MALFUNCTION (IT DESCRIBES AS 43164 B1371 SEAT TRACK POSITION SENSOR DRIVER INSTABILITY. SHORT INSIDE STPS CAUSING LIGHT TO APPEAR). PARTS NEED TO BE ORDERED AND IT WILL UNDER WARRANTY OF MY CAR ORIGINALLY TOLD. HOWEVER, THE SERVICE MANAGER CALLED BACK AND SAID IT WILL COST ME $300 FOR REPLACEMENT 2 WEEKS LATER. I BELIEVE THE REPAIR/ SEAT TRACK POSITION SENSOR SHOULD BE UNDER WARRANTY OF THE CAR AND THE PART SHOULD BE ON RECALL. IN ADDITION, AFTER REVIEWING SOME OF YOUR AIRBAG COMPLAINTS, THE SEAT TRACK SENSOR MAYBE TO BLAMED FOR THE AIRBAG MALFUNCTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509841April 29, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, VEHICLE SPEED CONTROL
MY ESC OFF LIGHT KEEPS COMING ON THE DASHBOARD CAUSING THE CAR TO NOT SHIFT OUT OF PARK. THERE WAS A RECALL OF THE STOP LAMP SWITCH WHICH WAS PERFORMED IN 2009. I READ IN A NEWSPAPER ARTICLE THAT THERE IS AN UPDATE TO THIS RECALL WHICH WILL BE PERFORMED STARTING IN JUNE 2013. DEALER REFUSED TO PERFORM THE RECALL WORK AT THIS TIME AND HYUNDAI USA STATES THAT THE RECALL (CAMPAIGN 110) IS NOT VALID FOR 2007 VEHICLES, ONLY 2008-2009. I AM VERY CONCERNED, THIS IS A SERIOUS SAFETY ISSUE AND HYUNDAI REFUSES TO REPAIR MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498537February 18, 2013
ELECTRICAL SYSTEM, ENGINE
VALVE COVER GASKET FAILED, LEAKED OIL ONTO ALTERNATOR, CAUSING ALTERNATOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494757January 25, 2013
ELECTRICAL SYSTEM, ENGINE
2007 HYUNDAI VERACRUZ TOTAL VEHICLE FAILURE. VEHICLE STALLED OUT WHILE PULLING INTO INTERSECTION ON WAY TO CHURCH. THANK GOD WE STALLED BEFORE GETTING ALL THE WAY INTO THE INTERSECTION BECAUSE CARS WERE COMING FROM BOTH WAYS. I PUT THE VEHICLE IN N AND WE LUCKILY ROLLED BACK OUT OF THE WAY. PROBLEM WAS DUE TO LEAKY VALVE COVER DRIPPING ON ALTERNATOR. I HAVE SEEN MANY FORUMS AND READ OF MANY PROBLEMS WITH THIS HAPPENING. WHY HASN'T ANYTHING BEEN DONE ABOUT THIS? DOES SOMEONE HAVE TO GET IN A WRECK AND DIE BEFORE THERE WILL BE A RECALL. NOW I HAVE TO BUY THE PARTS AND CHANGE IT MYSELF AND I CAN'T FIND ANY GOOD FORUMS ON HOW TO ACCESS THIS THING. PLEASE RECALL BEFORE SOMETHING HAPPENS THAT CAN'T BE FIXED... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487975December 11, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACUZ. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE ABS WOULD ENGAGE AND CAUSE AN INCREASE IN STOPPING DISTANCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THERE WERE NO DEFECTS DETECTED WITH THE BRAKING SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459249May 22, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ . THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED WHERE THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED TWICE BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 90,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453900April 3, 2012
ELECTRONIC STABILITY CONTROL (ESC)
ON MULTIPLE OCCASIONS I HAVE HAD DIFFICULTIES WITH THE ESC IN MY CAR. THE FIRST TIME THE ESC LIGHT CAME ON AND CAUSED THE CAR TO NOT SHIFT OUT OF REVERSE. AFTER MULTIPLE ATTEMPTS, IT FINALLY WORKED BUT THE ESC HAD TO BE FIXED. IN SUMMER 2010 I WAS DRIVING DOWN THE ROAD AND THE ESC LIGHT CAME ON, THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD, STEERING LOCKED UP, AND NO POWER TO ACCELERATE THE CAR. I HAD TO TURN THE CAR COMPLETELY OFF (WHILE STILL IN THE MIDDLE OF A BUSY ROAD) AND TURN THE CAR BACK ON. I TOOK IT STRAIGHT TO THE DEALERSHIP AND THEY AGAIN REPLACED THE ESC STATING THE BUTTON NEEDED REPLACED. AFTER ALMOST A YEAR, LAST WEEK I WAS DRIVING DOWN THE ROAD AGAIN AND THE EXACT SAME THING HAPPENED TO THE CAR. THIS TIME, THE DEALER STATES ITS THROTTLE POSITION SENSOR AND ACCELERATOR PEDAL ISSUE AND BOTH ARE GOING TO BE REPLACED. I REVIEWED INFORMATION ON THE INTERNET FOR THE SAME ISSUES I WAS HAVING AND FOUND THAT THE HYUNDAI SONATA 2007 MODEL HAS SEVERAL COMPLAINTS FOR THE SAME REASON AND THE CAR STOPPING, LOCKING UP WITH NO STEERING, AND HAVING TO SHUT THE VEHICLE OFF AND BACK ON TO GET IT WORKING. AT THIS POINT, WHILE THEY ARE TELLING ME THE CAR IS FIXED AND SAFE, I DO NOT TRUST OR FEEL COMFORTABLE DRIVING. THE SAFETY FEATURE OF THE ESC HAS NOW BECOME A SAFETY HAZARD AND I CANNOT TRUST IT WILL NOT HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445488January 26, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
FIRST INCIDENT: 3/18/2011 & 16638 MILEAGE : ALTERNATOR SHORTED OUT AT 65 MPH ON INTERSTATE 95 RESULTING IN EXTREME POWER LOSS, VERY HARD STEERING AND DIFFICULT, UNSAFE VEHICLE CONTROL WHICH FINALLY ENDED IN COMPLETE LOSS OF POWER. CAR TOWED TO DEALER WHICH DIAGNOSED AN UNDETECTED OIL LEAK FROM THE VALVE COVER DRIPPED INTO ALTERNATOR CAUSING IT TO SHORT OUT. VALVE GASKET WAS CHANGED AND ALTERNATOR REPLACED. SECOND INCIDENT 1/23/2012 & 26000 MILEAGE: SAME SCENARIO, ALTERNATOR SHORTED OUT UPON ACCELERATING ON TO FL STATE ROAD IN HEAVY TRAFFIC RESULTING IN EXTREME POWER LOSS, VERY HARD STEERING AND DIFFICULT, UNSAFE VEHICLE CONTROL WHICH FINALLY ENDED IN COMPLETE LOSS OF POWER. CAR TOWED TO DEALER WHICH DIAGNOSED AN UNDETECTED OIL LEAK FROM THE VALVE COVER DRIPPED INTO THE ALTERNATOR CAUSING IT TO SHORT OUT. VALVE GASKET WAS CHANGED AND ALTERNATOR REPLACED A SECOND TIME. NOTE THERE WAS ONLY 9362 MILEAGE BETWEEN INCIDENTS.THE DEALER SAYS THERE IS NO FIX FOR THIS OTHER THAN REPLACING VALVE COVER GASKET AND ALTERNATOR WHEN IT HAPPENS AGAIN.THIS CANNOT BE DETECTED BY DEALER VISUAL INSPECTION PRIOR TO FAILURE. THIS IS VERY UNSAFE. I HAVE ALL MAINTENANCE DONE AT THE DEALERSHIP I PURCHASED THE CAR AT ACCORDING TO THE MAINTENANCE SCHEDULE AND THE DEALER RECOMMENDATIONS. ALSO NOTE THAT VEHICLE AT DEALER 3 MONTHS BEFORE THE SECOND INCIDENT. THIS REQUIRES A RECALL BEFORE SOME DIES IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429094October 7, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL INTERMITTENTLY. THE DEALER ADVISED THAT THE CLOCK SPRINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND TOLD THE CONTACT THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V472000 (AIR BAGS:FRONTAL), BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420086August 18, 2011
SUSPENSION:FRONT:WHEEL BEARING
WHEEL BEARINGS FAILING EVERY 30,000 OR SO MILES. HAVE HAD THE CAR IN 3 TIMES FOR NEW HUBS IN 4 YEARS. I BELIEVE THERE IS A MANUFACTURING DESIGN DEFECT IN THE HUBS CAUSING THESE FREQUENT FAILURES. CONTACTED HYUNDAI REGARDING TRADE IN ASSISTANCE TO GET ME OUT OF THIS CAR BELIEVING IT MIGHT BE THIS PARTICULAR VEHICLE OR THE MODEL BUT THEY ARE NOT INTERESTED IN PROVIDING ASSISTANCE. BEARING SHOULD LAST 100,000 MILES, MINIMUM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419081August 11, 2011
POWER TRAIN, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
SINCE I PURCHASE THIS VEHICLE I HAD THREE ALTERNATORS INSTALLED AND SEVERAL BATTERIES, I BELIEVE THERE IS A SHORT IN THE WIRES, BUT THE COMPANY ONLY WANTS TO REPLACE THE PARTS. THE PROBLEM IS AS YOU ARE DRIVING WITH OUT WARNING THE VEHICLE JUST SHUTS DOWN ON YOU. THANK GOD I WAS ON LOCALS STREETS BOTH TIMES AND NOT A HIGHWAY THIS HAPPEN 1ST TIME 1/2010 THEN 9/7/2010 ON THIS DATE GOT CHECK ENGINE TURN OUT TO BE SOFTWARE ERROR PO300 RANDOM MISFIRE BUT STALL ENGINE TWICE AND NOW 8/10/2011 AGAIN ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418752August 7, 2011
UNKNOWN OR OTHER
VEHICLE STOPPED RESPONDING TO GAS PEDAL, FOLLOWED BY CHECK ENGINE LIGHT. VEHICLE HAD TO BE TOWED TO SERVICE CENTER. DEALER REPLACED THE THROTTLE POSITION SENSOR (TPS), ALSO REFERED AS THE ACCELERATOR POSITION SENSOR (APS). THE TPS HAS FAILED 3 TIMES IN THE LAST 3 YEARS REQUIRING TOWING VEHICLE OUT OF TRAFFIC EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397313April 25, 2011
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHTS WERE CONSTANTLY ILLUMINATED AND THE IGNITION SWITCH FAILED. THE VEHICLE WAS CONTINUOUSLY TAKEN TO THE DEALER FOR THE AIR BAG LIGHT TO BE REPAIRED. THE DEALER INFORMED HER THERE WAS A SPILL IN THE CONSOLE THAT AFFECTED THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED FOR EITHER FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380880February 6, 2011
AIR BAGS
HARD AIR BAG FAULT LIGHT ON. NO IMPACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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