Hyundai Veracruz Complaints (2007)

145 consumer complaints on file.

#11054694December 14, 2017
STEERING
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE TURNING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO EXERT FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052922December 7, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 75 MPH, THE DRIVER NOTICED THAT THE HEADLIGHTS DIMMED AND VARIOUS INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. ALSO, THE STEERING ASSIST OPERATED IMPROPERLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR EXPERIENCED OIL DAMAGE DUE TO AN OIL LEAK FROM THE FRONT VALVE COVER GASKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN DECEMBER 2014 PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025263September 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE, AND IT MAY NOT DEACTIVATE THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024032September 18, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE OPERATING THE VEHICLE, THE ODOR OF BURNING OIL WAS PRESENT AND THE CHECK BATTERY SENSOR INDICATOR ILLUMINATED. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT OIL LEAKED ONTO THE ALTERNATOR DUE TO A FAULTY GASKET. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT IN 2010, THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V415000(ENGINE), BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11021413September 5, 2017
POWER TRAIN
ESC OFF LIGHT STAYS ON DESPITE PUSHING BUTTON TO TURN ON ESC, UNTIL RESTART THEN WILL GO OFF. ALSO HAVE PROBLEM WITH GEAR SHIFTER NOT WANTING TO SHIFT AS IF IT IS STICKY. HERE AGAIN TURN OFF AND BACK ON PROBLEM GOES AWAY COMES BACK WITH ESC OFF PROBLEM. THIS PROBLEM STARTS OFF AS CAR IS BEING DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018985August 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE'S POWER SEIZED AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005521July 16, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
REGARDING SERVICE BRAKES, HYDRAULIC: SWITCHES: BRAKE LIGHT RECALL FOR 2007 HYUNDAI VERACRUZ, NHTSA REFERENCE #09V122000. MY 2007 VERACRUZ SUFFERS FROM SOME OF THE EXACT PROBLEMS DESCRIBED IN THE RECALL BUT IS NOT INCLUDED IN THE RECALL. THE RECALL DESCRIBES THE FOLLOWING: "A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE." FOR THE PAST 3 YEARS THE ESC LIGHT ON MY 2007 VERACRUZ HAS ILLUMINATED PERIODICALLY WHILE DRIVING OR WHEN STARTING THE CAR, AND IT WILL REMAIN ON UNTIL THE ENGINE IS SHUT OFF. PRESSING THE ESC ON/OFF BUTTON ON THE DASH WILL NOT SHUT THE LIGHT OFF WHILE IN PARK OR DRIVING. TURNING THE CAR OFF IS THE ONLY WAY TO TURN THE LIGHT OFF. I CONTACTED THE LOCAL HYUNDAI DEALER AND DESCRIBED THE PROBLEM, THEIR ANSWER WAS THAT THE LIGHT ILLUMINATING IS NORMAL AND NOT TO WORRY. ALSO, FOR THE PAST 3 MONTHS, PERIODICALLY THE AUTOMATIC TRANSMISSION SHIFTER WILL NOT SHIFT OUT OF PARK. YOU MUST SHUT OFF AND RESTART THE CAR A FEW TIMES FOR THE TRANSMISSION TO OPERATE. I BELIEVE THAT THESE PROBLEMS ARE DIRECTLY RELATED TO THE RECALL AND MY VERACRUZ SHOULD BE INCLUDED SO THAT MY VEHICLE OPERATES PROPERLY. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992454May 31, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS AN OIL LEAK IN THE VALVE COVER GASKET CAUSING OIL TO LEAK ONTO THE ALTERNATOR CAUSING TO FAIL AS WELL. THE CERTIFIED MECHANIC DIAGNOSED THAT THE VALVE COVER GASKET AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983652May 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE GARAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE CONTACT HAD TO CALL THE DEALER MANAGER. THE DEALER MANAGER WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE CONTACT LEFT A VOICE MESSAGE. CASE NUMBER: 10212461 WAS PROVIDED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958788March 6, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS DID NOT ILLUMINATE. THE CONTACT MENTIONED THAT THE BRAKE WAS NOT REGISTERING WITH THE VEHICLE WHEN THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LAMP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS AWARE THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925531November 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I HAVE HAD ISSUES WITH MY CAR BEING IN DRIVE AND THEN WHEN I STOP NOT BEING ABLE TO GET IT TO GO INTO PARK. THE ESC LIGHT IS ALSO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894441August 9, 2016
ENGINE
RECALL FROM HYUNDAI: AN OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET COULD CAUSE ENOUGH OIL TO DROP ONTO THE ALTERNATOR TO DAMAGE IT, RESULTING IN A FAILURE OF THE CHARGING SYSTEM. IF THE ALTERNATOR IS DAMAGED, THE CHARGING SYSTEM WARNING LAMP IN THE INSTRUMENT CLUSTER WILL ILLUMINATE, CAUSING THE ENGINE TO LOSE POWER AND THE VEHICLE TO STOP RUNNING; AN UNEXPECTED ENGINE FAILURE WHILE DRIVING INCREASES THE RISK OF A CRASH. THE MANUFACTURER IS NOT TELLING OWNERS THAT THIS RECALL EVENTUALLY CAUSES THE FAILURE OF THE ENGINE AS IT HAPPENED TO ME AND I HAVE NOW BEEN WITHOUT A CAR FOR MORE THAN 3 WEEKS, WAITING TO HEAR FROM HYUNDAI CORPORATE IF THEY ARE GOING TO FIX THE PROBLEM. SO FAR, THEY HAVE NOT INDICATED ANYTHING. AS THE OIL IS LEAKING, THE CAR NEVER OPERATE AT THE OPTIMAL AMOUNT OF OIL, CAUSING FRICTION IN THE ENGINE WHICH EVENTUALLY BLOCKED THE PUMP SENDING THE OIL TO THE TOP OF THE ENGINE IN MY CAR. HYUNDAI HAS BEEN UNRESPONSIVE TO HELP RECTIFY THE SITUATION. CALLING ON THE SAFETY BUREAU FOR ACTIONS AND WILL BE SEEKING LEGAL ADVICE SINCE MY RENTAL BILLS ARE ADDING UP. I HAD TO CHANGE MY ALTERNATOR TWICE, PRIOR TO THE DEALER HAVING TO CHANGE IT TWICE AS WELL WITHIN 4 YEARS DUE TO EXCESSIVE LEAKAGE OF OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873067June 8, 2016
ENGINE AND ENGINE COOLING
2007 HYUNDAI VERA CRUZ. CONSUMER WRITES IN REGARDS TO MANUFACTURER STALLING REIMBURSEMENT CLAIM PAYMENTS FOR RECALL NOTICE 14V-415 REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY A REPUTABLE MECHANIC, AFTER HYUNDAI REQUESTED THE CONSUMER GO TO THE DEALER, TO VERIFY THE WORK HAD BEEN DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864645May 12, 2016
ELECTRICAL SYSTEM
CAR DIED WHILE DRIVING (IN MOTION), I TOOK IT IN AND THEY NEEDED TO REPLACED ALTERNATOR AT COST OF $704.02. SAME PROBLEM WITH ALTERNATOR BEGAN TO HAPPEN AGAIN. I RECEIVED A RECALL NOTICE, NHYSA 14V-415. RECALL WORK WAS THEN DONE. I ATTEMPTED TO GET REIMBURSED FOR THE MONEY SPENT THE FIRST TIME THE ALTERNATOR WENT OUT. I SENT IN ALL PAPERWORK REQUIRED AND WAITED. I PHONED IN TO SEE WHAT THE DELAY WAS, THEY WERE MISSING OUR PROOF OF PAYMENT RECEIPT. I SENT THAT IN AND WAITED SOME MORE. EACH TIME I CALLED I HAD A NEW "CASE WORKER" BECAUSE THE OTHER ONE(S) WERE NO LONGER WORKING THERE. EACH TIME MY CASE MUST HAVE BEEN PLACED AT THE BOTTOM OF THE STACK. EACH TIME THEY PROMISED TO EXPEDITE MY CLAIM. I'M STILL WAITING. NOT ONLY THAT, THEY RECALL REPAIR WORK DOESN'T SEEM TO HAVE FIXED THE PROBLEM. WE KEEP GETTING "FLUID" LEAKING ONTO THE ALTERNATOR. THEY WILL NOT DO ANYTHING MORE UNLESS HYUNDAI PUTS OUT ANOTHER RECALL NOTICE. I WON'T BUY HYUNDAI AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864426May 11, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ESC LIGHT CAME ON, GEAR SHIFT WILL NOT COME OUT OF PARK, DRIVE OR REVERSE UNLESS GEARSHIFT RELEASE BUTTON IS PUSHED. ESC LIGHT BEING ON RESULTS IN SHIFTER NOT MOVING, NO BRAKE LIGHTS, NO REVERSE LIGHT AT ANY TIME. THIS RECALL WAS MADE IN 2009 WAS REPAIRED AND THE SAME ISSUE HAS RETURNED BUT HYUNDAI WILL NOT FIX IT BECAUSE THE RECALL IS CLOSED. IT IS CAMPAIGN 092 STOP LAMP REPLACEMENT. THIS PROBLEM AFFECTS BRAKES AND BRAKE LIGHTS SO WHILE DRIVING OTHER DRIVERS HAVE NO IDEA WHEN YOU ARE STOPPING OR SLOWING DOWN. THIS IS EXTREMELY DANGEROUS. THE FACT THAT IT HAS BEEN RECALLED ONCE FIXED AND IS DOING THE SAME THING AGAIN SHOULD MEAN ANOTHER RECALL AND DIFFERENT FIX FOR THE VEHICLES. HYUNDAI WAS NOTIFIED YET REFUSES TO FIX IT BECAUSE IT HAS ALREADY BEEN FIXED ONCE. WE WERE TOLD TO HAVE IT FIXED AND WE COULD POSSIBLY RECEIVE A REFUND. THIS ISSUE IS CONTINUOUS AND HAPPENS WHILE PARKED, ON THE HIGHWAY, AND CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852138March 29, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TWO MONTHS LATER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BELT TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK BEHIND THE TIMING VALVE AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. ..UPDATED 05/09/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851723March 26, 2016
UNKNOWN OR OTHER
2 TIMES HAD THE ALTERNATOR REPLACE DUE TO A OIL GASKET LEAK WHICH WAS ON A RECALL. AFTER THE REPAIRS WERE DONE A FEW MONTHS LATER VEHICLE WAS LOOSING POWER LIGHT COMING ON WHILE DRIVING.,WENT BACK AND FORTH TO THE DEALER FOR THE ISSUE, THEY ADVISED BATTERY, HAD NEW BATTERY PUT IN VEHICLE, THE POWER STILL CONTINUE, THEN WAS TOLD NEEDED A TENSIONER AND SERPENTINE BELT AS THIS WAS BEING REPLACE THE TECH STATED OIL WAS LEAKING FROM THE TIMING COVER WHICH DAMAGE THE THE ALTERNATOR FOR THE THIRD TIME. I CONTACTED THE CORPORATE OF HYUNDAI AND EXPLAINED THE PROBLEM AND FELT THAT THIS AS WELL WAS PART OF THE RECALL DUE TO THE FACT THAT OIL WAS LEAKING FROM BEHIND THE TIMING COVER (WHICH WOULD NOT BE APPARENT) THE ONLY WAY TO KNOW IS ONCE THE VEHICLE SHUTS DOWN ON YOU) I FEEL THAT THIS IS A SAFETY ISSUE. HYUNDAI REPRESENTATIVE STATED THAT THEY WOULD INVESTIGATE AND GET BACK TO ME, TOOK 2 WEEKS TO HEAR BACK FROM THEM TO ADVISE THAT THE WARRANTY WAS UP AND THAT THERE WAS NO COVERAGE. I COULD NOT QUITE UNDERSTAND WHAT A WARRANTY WOULD MATTER IN A SITUATION OF THIS NATURE THAT WAS OUT OF MY CONTROL SO I HAD NO CHOICE BUT TO PAY THE DEALERSHIP $2,271 TO HAVE THE VEHICLE REPAIRED. I STRONGLY FEEL THAT THIS SHOULD BE COVERED. I HAVE JUST RECENTLY TOOK VEHICLE IN AGAIN FOR A DIFFERENT RECALL. REALLY HYUNDAI THIS ISN'T RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849918March 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,835. UPDATED 05/18/16*LJ UPDATED 05/19/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693509February 11, 2016
ENGINE AND ENGINE COOLING
2007 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO VEHICLE VALVE COVER LEAKING ON THE ALTERNATOR RECALL REPAIRS AND CONSUMER HOLDS MANUFACTURER RESPONSIBLE FOR REPAIR DAMAGES. *SMD THE CONSUMER STATED ONE MONTH AFTER THE RECALL WAS PERFORMED, THE GASKET STARTED LEAKING ONTO THE SPARK PLUG. THE CONSUMER HAD THE VEHICLE REPAIRED BY HIS PERSONAL MECHANIC. HYUNDAI WOULD NOT REIMBURSE THE CONSUMER, UNTIL THE VEHICLE WAS INSPECTED BY A CERTIFIED HYUNDAI MECHANIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821153January 19, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
ABS, AWD AND ESC LIGHTS COMING ON AND STAYING ON AT 90,000 MILES. THE ISSUE IS A FAULTY REAR WHEEL SPEED SENSOR. DEALER WANTS $1,200 TO REPLACE THE SENSOR! THEY CLAIM THE SENSOR CANNOT BE REPLACED WITHOUT REPLACING THE REAR AXLE. THIS IS A TERRIBLE SAFETY ISSUE TO HAVE OVER AN INEXPENSIVE SENSOR. IT IS RIDICULOUS THAT THE AXLE MUST BE REPLACED TO REPLACE THE SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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